WD Passport hard drive data recovery after physical damage to connector
Пікірлер: 249
@BrianKarmo4 жыл бұрын
Second video please God bless you for this repair I will pay you I have a my book 3tb external hard drive obviously I took it out with the 3.5 inch disc and the PCB attached to that has malfunctions of course . THE DISK has memories of my brother that has passed away four years ago and very important to my family thank you
@wildwalkeruk5 жыл бұрын
These HD Passport Drives are the worst external drives I have ever bought, will NEVER buy another one.
@mjyanimations10625 жыл бұрын
Yes, because they don’t have a sata connector?
@luminumlx26045 жыл бұрын
Seagate are worse I know 8 seagate drives that all failed. 3 of these was mine. I always treat my hard drives like a baby, i don't move my laptop/external drive when is running and never dropped. I never had any kind of problem with WD.
@wendellhanley62105 жыл бұрын
i have this very same drive..i had it since 2013 till present day and it still works fine...even though i dropped it a couple of times it’s still very dependable
@wendellhanley62105 жыл бұрын
wildwalkeruk it sounds like u had a bad experience with wd hard drives what brand and make do you suggest???????????
@wildwalkeruk5 жыл бұрын
@@wendellhanley6210 I use the Samsung ones mostly. It's not the WD brand I had an issue with, it was the contstruction. Most USB drives are still SATA, so you can take them out of the USB caddy, and still put them in your PC to recover files. These WD Passport drives have the USB directly on the drive, no SATA interface. A lot of the time now I just buy a 2.5" drive, and then buy a caddy from eBay and make my own. It makes warranty claims and basic data recovery simpler.
@inadaizz4 жыл бұрын
How unfortunate they're soldering that usb3 port to the hdd. I was hoping to crack it open and toss it in a laptop. FAIL lol. Thank you for video. Saved me pullin the rubber pads looking for non-existent screws.
@Nissim-Eskozido4 жыл бұрын
Could you please put a link to the second part? I can't find it in your channel.
@georgez.samaan17434 жыл бұрын
can you show us the next video of how you will recover the data after that?
@iamcheck.thisout2 жыл бұрын
finally I get it fixed by changing the cable!!!!!! holy moly. I almost lost tons of memories inside my HDD. another cable from an identical wd brand would be the hero!! please try guys
@VioletLife811 ай бұрын
Hi there, that is great news, happy for you!! Did your WD Elements made a quicky noice as well or was it only no connection?
@Poppedijn19516 жыл бұрын
When can we see part two please?
@grantcooper57995 жыл бұрын
This guy: "If you do not know what kind of tools I am using, don't touch the inside of this thing, please just send it to someone who knows what they are doing," Me just seconds before: "What kind of screwdriver is that?" *sitting on the floor at 2 am trying to fix my dad's external hard drive I just dropped and opened with a driver's license*
@josedanieleugenio26514 жыл бұрын
hahaha
@DeeDee-lz8zx2 жыл бұрын
It is called a cold solder joint when the soldering iron did not heat the solder to a high enough temperature.
@crawfordbroadcasting26854 жыл бұрын
Do they make a cable for those 12 gold pins to remove my files?
@antelligent53586 жыл бұрын
Where is the 2nd Video, Part 2?
@angeljr79584 жыл бұрын
Had a question what are the other two type of connections on each side of the port you fixed?
@Mo.Jo.2 жыл бұрын
I have almost the same identical hard drive. When i plug it in, the computer recognizes that a hard drive has been plugged in but i don't have anywhere to access the drive. In disk management, i try to initiate it and it wont let me. What if one bought a duplicate brand new drive and just switched the new board onto the old drive?
@ny1t Жыл бұрын
Just because you don't see damage from not using ESD protection, doesn't mean you don't cause latent damage that can fail later. I recommend always using ESD protection when handling a customer's product. The difference I have seen between Western Digital and Seagate is Seagate has an USB to SATA adapter. My drive was fine but the adapter was bad. I plugged it it to SATA and it read fine.
@AnnkurKumar2 жыл бұрын
My same HDD is fine. It detects on PC but doesn't know why it does not show. My friend once connect a connector of this external hard drive to it and worked perfectly without making any sound of buzz or clicking !! What could be the solution to it. And what connector to use to connect to the pc. Please guide/help.
@robertmeyer1618Күн бұрын
Just want to replace apparently broken 3.0 USB socket. How to do this simply? Minimal soldering, etc., please. Any ideas? It's a WD 2T external drive.
@PepeLopez-sb5nr4 жыл бұрын
find your video very interesting, I have a hard drive of the same brand and it has not worked for me since yesterday, I thought it could be for something internal and my question is what type of screwdriver and if possible, tell me where you bought it from?
@malikmalika41203 жыл бұрын
You can get it from any computer hardware shop, there are kits which have up-to 7-20 different tools depends on the kit
@DeeDee-lz8zx2 жыл бұрын
Amazon or Ebay for a cheap but decent mini tool set.
@captaintruth32194 ай бұрын
That was a hell of a long ways to go for a whole Lotta nothing.
@pushingdasies1 Жыл бұрын
Thank you for an overview of this. My physical connector is weak. I have to hold the cable to get the power connection to work. Its probably loose after years of wear on it. I was kinda hoping there would be a spare SATA connection on this board I could use as a 1 off transfer to get data off of it.
@anarchy_7910 ай бұрын
Make your physical connector STRONG!
@CyrusHostetler6 жыл бұрын
Where is Part 2?
@Xquatz6 жыл бұрын
Thanks, this was hepfull and timesaving.
@Masteririsheagle5 жыл бұрын
i do have a question. Can you not purchase a new board for the Hard drive and recover the data? i was thinking if i had 2 identical drives, 1 working and 1 not, you could change out boards or platters to recover any data on the one not working. just wondering?
@Mac1PC5 жыл бұрын
You need to transplant bios / encoder chip.
@crossingthemountain2 жыл бұрын
Could you add a link to your business website to the description possibly? I have no where to go that I know of, and need a rom chip moved from a hard drive connector board to a replacement connector board, so I can access all my family videos that are lost hopefully not forever! Im in the USA
@stevewyche52325 жыл бұрын
So you can't use this drive in a laptop as a SATA it appears
@Waldo-Manfred4 жыл бұрын
i know right? such a garbage external drive.
@JayThomasofficial Жыл бұрын
So the passport has no way to fix otherwise .. bcuz it doesn’t have a sata bridge correct
@soulflyprophecy3 жыл бұрын
Hey! Where ls the part 2? Thank you!
@milansatra71703 жыл бұрын
I have the same problem with WD elements portable 4TB. Please give me the information of the second part. I can't to find it. Thanks.
@glemau96674 жыл бұрын
Hi, I was wondering how much you would charge for a fix like this? MY drive has a similar issue I think, wher it begins to blink when I press down the cable, my local shop was going to charge 350€. I don't think I'm willing to pay for that. If that would seem reasonable to you , maybe I'lll have to accept the fact that all my stuff is lost.
@ERRGRR12 жыл бұрын
Where is part 2???
@Ninjachucks4 жыл бұрын
Next video? Where can I find part 2
@heckubus46 жыл бұрын
Where is part 2 of this video?
@d.unknown33884 жыл бұрын
Thank you, Gru!
@niobeisaura77122 жыл бұрын
so one of my ports were damaged when it was dropped, when you showed yours in the video it is the bottom left one. I have no clue on how to fix it so uh yeaaaa...
@rohnellbunag48015 жыл бұрын
How to fix hard drive with just local disk D showing on my computer? And if i double or right click it, it does not respond but instead it makes the windows tab not responding.
@The_Flying_Mechanic Жыл бұрын
I hate to say this but man that credit card can be read through the number recesses and the CCV is right there...... Not sure the purpose of it in the video but might want to pull it down....
@christianwatchman7775 жыл бұрын
How can I send my unit to you for repair? Passport Ultra not registering to computer. Has lots of files and data.
@smrmiah92985 жыл бұрын
www.ebay.co.uk/itm/172884012634
@gnomisa4 жыл бұрын
My Essential is new and working fine but I noticed a strange noise inside when I shake it. When I opened the upper case I noticed it comes from little plastic "bulb" for LED light (can bee seen in your vid) which is loose. It seams its not screwed but attached to the board with pins. Should I worry about this since I cannot return the disk to the store and say "Hey I opened the disk and saw the little plastic is loose"?
@goonies24712 жыл бұрын
without taking part off-as too hard for myself-im disabled-arms not workable--how do i get right enclosure just to put in?as looked everywhere-and my other enclosures wont fit it as they are level-but this has the connecter part stuck out,,anyone help plx
@PeachyHater2 жыл бұрын
You didn't have a part two of this video so I'm assuming you haven't fixed this problem.
@Waldo-Manfred4 жыл бұрын
I had a transcend external hdd. I opened the enclosure to find a regular internal 2.5 hdd inside. put it in my laptop and it worked great! you mean you can't do that with this? wow
@lamefart4 жыл бұрын
That's the stupid WD for you.
@danrjanrobertsen97826 жыл бұрын
Hi Abraham, so I've got an external WD Passport (WDBY8L0020BBK-01) 2 TB kind of the same drive and it makes an single beep noise when I connect it about every 6th second, it does not show on the computer and the light is flashing. It happend after a minor drop. After your DIY Video 2 with beeping noise it seems like the head is stuck, no cracking noises. I live in a part of the world where both competence and service sucks and it's expensive. Is there possible for an amateur like me too release the head safely in a drive like this. There are a whole life of data in pics and video on it. Extremly valuble to me. I actually would like to send it too you for recovery.Thanks for helpful videos👍 -Dan-
@VioletLife811 ай бұрын
This is exactly my problem rn. Did you fix it?
@Mkupecz3 ай бұрын
Can you recover the data from a portable drive that when plugged in the computer doesn’t recognize it
@xraybravo71808 ай бұрын
I have one of these that does not show up or light up wgen hooked up to pc how. Can i get a replacement board for it if not what can i do to get access to my files ?
@howto1224 Жыл бұрын
thanks
@PepsiManX3606 жыл бұрын
Dude! You have your credit card, name, expiration date and CVV number on your card exposed lol.
@hourstomidnight224 жыл бұрын
@Sourav When this video was posted on November 7th 2017, the credit card had an expiry date of November 2018....so the card was still usable at the time the video was posted. Yikes!!!!
@jayallan78855 жыл бұрын
What are the copper pins that a located beside the usb port? is that where i can hook up to retrieve the data?
@touati846 жыл бұрын
I like to see it fixed
@ikpmmalang Жыл бұрын
what type of harddisk is this?
@nonname_45583 жыл бұрын
I have 2 seagate hd 250GB and 320GB, both of them are used but the 320GB hard drive is not working and the problem is with the circuit, I swap it and now is working but is showing me, in disk management that is not allocated or initialized. Can I just initialized without losing any data?
@mitsostechtips90475 жыл бұрын
i have am old retro ibm travelstar from an old retro ibm thinkpad with windows 98, but, i accidentally put a torx screw on the sircuit board and it died, it has somewhere a short, but i do not know where, can i replace the circuit board with an other simillar one?
@carydbman Жыл бұрын
Can't I just swap the metal memory disc drive onto a brand new ext drive of same make and model? Remove the brand new metal disc and install my old one in it's place, now I have a brand new disc drive with my older memory disc. Can't that work?
@rebeccadenetdale24724 ай бұрын
What do you charge for fixing a broken connector to the passport. I am a teacher and my passport has information that I need.
@qwertyvypez4 жыл бұрын
Was part 2 for this ever made?
@EvilEjXD Жыл бұрын
No
@AnnkurKumar2 жыл бұрын
I have same looking hard disk !! But I am unable to access the data in it. It detects, shows also but bar ( how much data in there) does not show. There is no clicking or any similar sound
@nirmalmanoj5 жыл бұрын
My password is correct ( I'm 100% sure). But it's not working. Earlier, I had set don't ask for password in this PC. After resetting my PC, I can't get into my WD Passport 4TB hdd. It's saying 'invalid password'. It has only been 3 weeks since I bought it and it has some very important data for which I have no backup. WD customer care says that the sector with password might've got corrupted so that I have no option but format! Please help.
@kbryanolan5 жыл бұрын
Where's the Part 2?
@michaellalwani95614 жыл бұрын
Eli hammers&Kimberry ACE Wallglue
@elvi78154 жыл бұрын
3 WD passports failed ....😢 to get the data from one of them ... between 500 - 1200 US dollars...who can afford that.....
@TechieEveryday5 жыл бұрын
Parden me coz i am a noob, but thats the reason why i am asking this question. I have heard that we need a torsion screwdriver for hard drive platter to screw it back or else any extra or less twist on the screw might cause the hard drive to not respond. Is the case same for the controller board.
@djidulamunyi382527 күн бұрын
I think my hard drive is physically damaged. I need the data recovered.
@windowdragon5 жыл бұрын
Hey speaker, where is second video?
@manuchao4814 жыл бұрын
Can you tell me if I can change the card you have removed and replace it with an standard one? Thanks
@antonello23674 жыл бұрын
Hi Sir I have an external hard drive "Samsung M3 2 TB USB 3.0/2.0 external hard drive 2.5". It fell off and hasn't worked since. If I connect it to the computer it is detected but I cannot see the data inside. Is there any way to recover data? Many Thanks
@triptysebastian991 Жыл бұрын
Hi Abraham, I've an external WD Passport Ultra similar to the one in your video. I have had it for easily 7+ years without any problems. It dropped the other day. I conneted it immediately to my PC and it loaded the files. Now after some days its just not loading the files, the light is flashing though. It throws the message that the drive needs to be formatted but that process will erase all my data. I have all of my 20 years of professional and personal data on it. I live in a small town in Mississippi and not sure where to send it for data recovery. I would like to send it to you OR any service center you can advise me. I appreciate your help with this. Thanks, Tripty
@94D33M Жыл бұрын
Same issue light is blinking but it does not show anything on 'This PC' folder. It only shows in the Minipartition Tool software but that too 0 bytes, offline, and cannot initialise it.....probably mechanical damage....
@Spanu96 Жыл бұрын
external drives are for backup only, not personal use, the only other way is to take it to a professional that has a clean room and maybe they can try to swap the plates from the inside to another identical hard drive. But as he said, that may only work with older hard drives, the new ones, it may not even allow you to read the plates. But doesn't hurt to try. Good luck.
@VioletLife811 ай бұрын
How are you doing? Did you find a solution?
@wozwoz-w3w4 жыл бұрын
If i get a working donor and swap the board are any drivers needed or would it work straight away?
@d.unknown33884 жыл бұрын
The guy from Despicable Me called, says he wants his voice back.
@virajpatel2065 жыл бұрын
How to use it as an internal hard drive???
@hughhardwick816 Жыл бұрын
I have WD passport ultra witch PC can not see some times. When I can open a file there is no data. Do you think this can be fixed.I have had someone look at it but it did not show up on his PC. Thank you Hugh
@aktechhubspot2035 Жыл бұрын
hi, i am seeing this video as my 1 tb external is showing data structure corrupted and unreadable when connected to desktop today. few days back it was working fine. my query is can we converst such external into sata ?
@ahmadelgendy1843 Жыл бұрын
I have the same problem with my hard drive here in Dubai but no one want to repair it.
@princelate21276 жыл бұрын
I have the usb broken from the board. is there a way to fix it. or is the a way to buy another connector and fix unto the other pins
@serratorgaming72915 жыл бұрын
the proprietory port in my hard drive is broken i want to extract data
@stick90784 жыл бұрын
I really just stopped by to get an idea of how to get into my old school passport (which is actually quite older that this model) works fine, but needs more capacity. Been trolling "best buy people" for 20 years.
@RadioMcRadioface4 ай бұрын
nice credit card info :)
@albertofori79865 жыл бұрын
Hi.i dropped my 2TB WD External.it was partitioned but when I connect it only one drive appears.would formatting it make it work?all 2TB I mean.
@riprapter63223 жыл бұрын
ty for the info
@ShirsenduDasSD6 жыл бұрын
What is the port between the Micro USB and LED? Does it help recover data if I lose Micro USB, if so how?
@7dashti4 жыл бұрын
dude hide ur credit card!
@hourstomidnight224 жыл бұрын
When this video was posted on November 7th 2017, the credit card had an expiry date of November 2018....so the card was still usable at the time the video was posted. Yikes!!!!
@faabriciosoares3 жыл бұрын
That credit card has likely been replaced. I don't think he'd show it on youtube if it hadn't.
@MangaMusicTV3 жыл бұрын
Sir my WD passport hard drive giving sound click because one time it's down on the floor after that didn't work and opening data how to solve my problem
@glsstocker3 жыл бұрын
Hey my passport dropped on he floor an it haven't been working since. I brought a new cord for it, hoping that would fix it. But sadly o say, no. Is here anyway l can get my stuff off of the old one to the new one. Without paying hundreds to thousands of dollars.
@kanisahin59384 жыл бұрын
Hey, how do you know what drive can have their PCb board replaced?
@fatihtasdemir78126 жыл бұрын
mine both hdd opening wont. both inside xp have. recent 4 year since open cant im.
@powermod67723 жыл бұрын
Hi, I have a WD My Passport Ultra 2TB which is not functioning anymore. Very very rarely it mounts on my Mac, however very unstable. I can see that all files are there, but when I try to copy files from it, the process freezes. In cases it doesn't mount, the sound when it is connected sounds quite normal, but after a while I hear a klick and it stops rotating. What can this be? I would like to try to replace the controller board. Can this possibly work? Can I buy a 1TB Version of this drive and detach the board or does it have a different board?
@Chris-iw4up Жыл бұрын
Hi I'm not an expert but I was interested. The subject is not so simple. Why? Because the disk platters and heads must be compatible with electronics. I mean. You have the head calibrations saved on the electronics. You can try but there is no guarantee that it will work. But I must say that 20 years ago when I had a 40GB drive, the electronics burned out and I bought it and the drive will work.
@BayPublicityMultimedia4 жыл бұрын
Can i bring my drive to you to fix for me? if yes where can i find you? i am in Ghana
@Darius665 жыл бұрын
i have a very similar problem, do you think i can just use an adapter to bypass the usb?
@vaishalimore77656 жыл бұрын
Hard disk making sound what the problem n data not reading
@smrmiah92986 жыл бұрын
Vaishali More www.ebay.co.uk/itm/172884012634
@sarathkurian19914 жыл бұрын
hii.. I have a WD Element 2TB hard disk with me, it is not working after it fall down from my hand. I didn't opened the hard disk yet. I checked the board but didn't found any physical damage to the board. How can I recover the data from my drive...??
@Stuart.Branson.4 жыл бұрын
My Passport failed after only being used 3 times for backups. Pile of crap.
@firasskhan3 жыл бұрын
where is the second part? cant find
@Gbee-cp2rg5 жыл бұрын
What is your business so I can send you my harddrive to repair?
@SuperDilberjani Жыл бұрын
In the end i lose my time to watch this video because they do nothing on this video
@andresbudihardja3 жыл бұрын
can u show while released & install main controller ic ?
@LangylangZA6 жыл бұрын
so many fails here and no part two?
@adamfrost83136 жыл бұрын
if the problem in the ports, and since WD fuse ports to Boards, is it possible to use other boeard from fine hard drive?
@luminumlx26045 жыл бұрын
Probably yes if is the same hard drive model and capacity
@jaycal19202 жыл бұрын
I was wondering what form factor is this drive? most 2.5" are thin compared to this drive. what would one look for to find this type of drive is there a name for it? Thanks in advance.
@ny1t Жыл бұрын
I think it is 2.5. It may be thicker because it is 1TB. My 4TB are so thick I can't close the laptop with it installed. I read the data and put 1TB back in. Not sure what you are asking about the name but this is a Western Digital Passport 1TB. WD also makes one called Easystore.
@jaycal1920 Жыл бұрын
@@ny1t What I am asking is that the 4tb in the WD Passport is the length and width of a normal laptop drive but the thickness is thicker.. Is there an official name for this size?
@32nekochan323 жыл бұрын
what screwdrivers do I need to open it ?
@artoval12466 жыл бұрын
I have similar problem witht my WD external hard drive, the connector broke off andthe actual connections were disconnected. Is it posible to hardwire the connections in order to be able to use the hard drive?
@smrmiah92986 жыл бұрын
Arturo Ovalles Yes, I can do it for you for small fee
@mnhmgadka44214 жыл бұрын
Thanks
@Tahity6 жыл бұрын
AND NEED TO BUY NEW ONE
@Yan-pz1tl3 жыл бұрын
If it won’t work, is it possible to recover the data somehow? Thank you