[WEBINAR] Deepdive: Customer Onboarding Framework for B2B SaaS

  Рет қаралды 20,493

CustomerSuccessBox

CustomerSuccessBox

Күн бұрын

Most of the customer churn in B2B SaaS happens in the first 30-90 days due to poor onboarding experience. Hence, it is essential to have an onboarding framework to reduce the churn rate. This webinar will guide you to build an effective customer onboarding framework.
Topic: Deepdive: Customer Onboarding Framework for B2B SaaS
Speaker: Puneet Kataria, Founder & CEO @CustomerSuccessBox
About the Speaker
Puneet leads CustomerSuccessBox. Prior to this he was VP of Sales & Marketing at a SaaS company. In 16 years of professional career, he has been a sales leader at ThoughtWorks, IBM, Telelogic and an Engineer with Honeywell Aerospace.
Key Takeaways:
An effective customer onboarding framework for B2B SaaS
Goals of successful customer onboarding
Common mistakes while onboarding
Live Walkthrough of a customer onboarding playbook in CustomerSuccessBox (customersucces...)
Learn more about CustomerSuccessBox: customersucces...
#customersuccess
#saas
#successbound

Пікірлер
[WEBINAR] Reduce 7 Types of Churn in 90 days
1:15:12
CustomerSuccessBox
Рет қаралды 512
This dad wins Halloween! 🎃💀
01:00
Justin Flom
Рет қаралды 65 МЛН
When u fight over the armrest
00:41
Adam W
Рет қаралды 22 МЛН
9 steps to better user onboarding - GoSquared
23:44
GoSquared
Рет қаралды 17 М.
Customer Success Operating Model
1:03:21
Winning by Design
Рет қаралды 29 М.
How to Create a Customer Onboarding Framework
15:04
SaaStock
Рет қаралды 24 М.
Customer Success Webinar: How to Nail Customer Onboarding and Adoption
1:05:21
Krystal Higgins - User onboarding for the long run
25:55
Optimal Workshop
Рет қаралды 7 М.
Top 5 Activities of a Great SaaS Customer Success Manager
12:45
Dan Martell
Рет қаралды 126 М.
Customer Success Webinar - How to Design Your Customer Journey
52:36