Customer Success Bootcamp: Customer Goals - How to Identify, Track and Achieve Them

Join Kristi Faltorusso, VP of Customer Success at ClientSuccess, as she discusses the importance of guiding your customers to identify their partnership/business goals. She will cover how to create templates to help them get there, ways to track these goals over time and more importantly ensuring your customer achieve their goals in the long run.

[@nusionx]

This. Is . Very. Good! 👏🏽 👏🏽 👏🏽

[@trangcun2206]

Love all of your presentations and you are the greatest mentor that I've known in my CSM career! Thank you so much Dave and Kristi, please keep up the great work and really appreciate if you can keep sharing knowledge to the community :)

[@KweenBriii]

This was a great presentation! 5 stars ⭐️