Weekly Requirement Calculation & FTE Calculation on Interval level - Part 1

[@aai960]

Can I request for a copy of the excel file please?

[@EstherMoran-r3k]

CAn you show me the Agent formula, plase

[@WFMWORLD326]

Ping me kn 9773745481

[@ahmedmorsy6156]

Should not we multiply the number of calls per hours *2 (for sl in erlang) , as the intervals are divided into half hours

[@WFMWORLD326]

It's totally based on erlang module. I mean on death rate.

[@RacielRoseVilla-bd6tb]

May i know how to put schedule per interval???

[@garierrrfabianaqrr4724]

ME too, share video pls

[@diptip8015]

Sir kya yeh excel file milega?

[@WFMWORLD326]

Ping me on whatsapp [phone].