Well CRAP, the Well PUMP Crapped!

They say bad luck comes in threes. I went to fill some water buckets the other day and the well didn't work. The well was drilled only two years ago and the submersible pump has run no more than a couple hours since it was installed, so what the heck could it be?
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Established in 2015 and now nestled in the foothills of North Carolina, Guildbrook Farm is a modern mountain homestead in pursuit of developing a more self sustainable way of life. From planting, growing, canning and preserving our own food to managing our forests and land resources, our life long journey demonstrates preparedness, DIY projects, strategies and ideas that you can practice to help increase your own self sufficiency and balance with the land. Follow along as we continue to develop a little homestead in the mountains of Appalachia.

[@mp45code]

Absolute respect to the attitude of the crew you had out there. The were prepared, knew what they should do to satisfy the customer and took their time to do so. Working fast, efficient and no hurry from this perspective!

[@PaulyOutdoors]

Alice In Chains - Down in a Hole came to mind while watching this. It was funny to hear them gasp as the craftsmanship of the original installers. This new crew seemed top notch, sincere, honest and very professional. Man, that sunset at the end was just plain awesome!

[@festorfamine]

There's a reason that company had a month wait time while the original one was willing to come right away to stick it to you again.

[@t.m2933]

Thank goodness that this second company was willing to fix the other companies work. Just watching them work you can tell they know their business backwards and forwards.

[@hivolco151]

I absolutely love how you show this process of first finding something failed and then making sure to get good people to help fix the problem. it's encouraging to watch this. THANKS FOR POSTING!!

[@Guildbrookfarm]

Glad it was helpful!

[@chocaholicsanon]

They certainly knew their business, welldone in honouring the deal. great work.

[@corinneexum9853]

It’s nice to see a company that truly does care about the work they do. 👍🏻👍🏻👍🏻

[@AudioGardenSlave123]

Somebody with a brain made the well-house roof removable... whoever that was deserves a medal.

[@Guildbrookfarm]

It wasn’t a question of if it would need to come off. Only when.

[@AudioGardenSlave123]

@@Guildbrookfarm Truth.

[@Lisangel74]

my husband had to replace our well pump-192 ft down on steel pipes. Ended up having to do it himself because it's our only water and I'm disabled and we don't have the money tbh. Thank goodness his nephew by marriage came out a few weekends in a row to help and let us fill water buckets so we could flush the toilet and wash hands. Also let hubby take showers at their home. Took at least a month and a half- well companies were a month behind and wanting in excess of 5k but we managed. Grateful that through his hvac license a professional supply company sold to us at professional prices and with professional stuff. We replaced with pvc pipe since the failure was due to pump overworking due to a leak in steel pipe at best guess. Wells are great but simultaneously a nightmare and worry.

[@stevenfrazier8939]

You sure got the right company and crew this time.

[@sovereigns1grace]

You scored with that company. Great to know your water system is solid now. Yay!!! 💕

[@dane9175]

That crew knew what they were doing. They seemed pleasant happy and very informative. I heard no complaints about it being warranty work. Professionals all the way😎

[@Guildbrookfarm]

They definitely got paid to do all that work. The pump itself was covered under warranty. The rest was $$$

[@dane9175]

@@Guildbrookfarm Of course you paid for the extra work. I'm sure their warranty is much better than your other company😎

[@thebluelibra5686]

It's always good to see a crew that does quality work. Hopefully you'll have a problem free well for quite a few years to come.

[@TheKamakuraGardener]

It’s nice to watch pros at work. 👍🏾👍🏾👍🏾👍🏾

[@michaelshepherd733]

Those pipe bands are slick, way better than clamps.......That new company and crew did an outstanding job.......Great video!

[@ciaobella8963]

Well, (no pun intended) that's a classic "blessing in disguise" if I ever saw one. Those guys really knew what they were doing and they actually improved your system. So I guess you can say the well pump breaking was the best thing that could have happened. Life eh?

[@johnnymelendez4836]

They did a great job, It's nice to see a real professional company with pride in their work 👍🗽🇺🇸

[@chelemichele1524]

Awesome you actually found another company willing to back a product they didn't install even if they do sell it.. 👍👍👍👍 for being an honorable company not to many out there like them. Have a good evening 🌷🌷🌷

[@remushaynes2693]

greetings mr. jeremy; please extend my praise to your well crew for the way they serviced your needs. it is evident by the wait that they are good, dependable people. fly by nights usually do not have a waiting list. i realize i am not in their market area but everyone that does a good job should get a pat on the back.....................g

[@johnroos5807]

I do believe that the original well company that sold you the pump were aware of the cheap check valves, and this was their way of drumming up 'future business'... But that is only my opinion! You both are so close to the finish line!:) Semper Fidelis

[@jinto_reedwine]

It's certainly possible, but to be fair, those are top of the line submersible pumps with a price tag to match. I personally don't think it would be unreasonable to assume they included a quality check valve as part of the pump. If you research check valve installation best practice and well pump installs I think you would also be surprised to find how much disagreement there is even amongst pros about "the best way." Either way, glad to see these guys did the right thing!

[@clarkeugene5727]

God bless Blue Ridge Water Works. They are honorable. Total respect to this company.

[@dellazoe]

Well the good news is that you found a great company to use from now on! That is a blessing!

[@tonygrimes13]

But they hope to never have to use them!!!

[@jcadult101]

Wow, I know it sucks, but I thought it was going to be a dead well. Much relieved!

[@hairtodaydave45]

You said it only had 2 hours run time over 2 years. Al that time with water weight setting on that valve without movement could have caused it to wear in and lock. May need to use it more often.

[@CJBouhlal]

Looks like Blue Ridge Water Works is way above the first one You can tell from how well they did the little details Details matter a lot to end up with good quality

[@sailme2day]

great video . you got the "right " well people to help fix your water challenge ! great quality work and knowledge. Every home I built when I had my business , we always installed the way your boone company did. separate check valves. I moved in with my sister last year . Her well pump died after 28 years total . When they raised the broken pump , it had a check valve installed above the pump. when checking the records , the added check valve gave my sister 10 more years of life out of her old pump. Sad that the design is cheap as a Childs toy for such an important part of the whole pumping system. I hope you add a nice ( with a bypass valve , often built into ) a clear in line filter post pressure tanks filter . It will save your appliances and faucets from the grit. My self the 60 psi will shorten the gasket and faucet part life ( my first hand experience , because of the pressure. I would drop it to 35 psi and you will enjoy less plumbing maintenance going forward. easy to adjust , up or down . Think about it , that is why all city homes have pressure reducing values right off the city meters. to protect the inside plumbing systems and parts. Great update and quality fix for your home. This is an example of why us old folks hold back from making suggestions to your building process. If we share advice , we sound like know it all's. If we stay quiet , we sadly see what happens to you by contractors or by murphy. I know the home build has been a trying experience for your family. Your progress has been a joy to educate your followers. Looks like the build is getting closer and closer. Hope your family is healthy and going great. Crazy year for the gardening folks. Thanks for all your efforts and sharing . :)

[@BigWaveDav1]

I've pulled both my pumps myself in the 20 years I've lived here and reinstalled the new ones. Worked for a local well driller for a year and a half... Became their 'pump specialist's, mainly because I knew how to read and understood what I was reading.🙄 Built my own tripod out of used pipe. Used a pully and come-along to lift the deep one (500 ft).

[@clarkeugene5727]

But you did make use of an assistant I hope. How about the hard hat, did you wear one?

[@FirstSuiGeneris]

_I agree red flags and fireworks are going off! I can't believe it was two years ago?! Holy crap, where did the time go? Thanks, you just made me feel older today. : )_

[@Guildbrookfarm]

Yeah I swear I thought it was only a year!

[@FirstSuiGeneris]

@@Guildbrookfarm crazy, right?

[@germyw]

@@Guildbrookfarm We missed a whole year in 2020. It really does throw off the memory.

[@carolsuesamuelson7935]

This looks like a good company. Sing their praises to everyone! Thank you for sharing.

[@joemc111]

Good to see the guys taking care of your well. Last year 2020 my brother called to say he was having well problems. He called a well company, they came and tested the pump, it was burnt up. They pulled the pump,186 Feet, replaced the pump,tested all for under $2000.00. The old pump was installed when the house was built 1978, so it lasted 42 years.

[@clarkeugene5727]

It's just great to hear success stories.

[@carlinkay1151]

Stressful time.....glad you got a great company to fix it up!

[@RumMonkeyable]

OMGosh, shame on the first installers. BRAVO for the second.....WOW, they are skilled to the MAX, and it was great that we were able to tag along and see the work they did! Luckily, it looked like it was perfect weather for the repair! Prayers for smooth sailing from here on out to the finish line. Looking forward to seeing the "pretty" part of the build. You are such troopers, and we all admire you, immensely! 👍❤️️😍

[@annarautavuoma8553]

It's great when you get to see professionals do what they do! 👌👍

[@marcnshawny]

Was thinking the same thing. Their expertise was obvious. Gotta give a homeowner confidence. Great video. Always learn something new here.

[@gaminawulfsdottir3253]

Proper tools, used with efficiency and confidence. It's a pleasure watching these guys work.

[@adelacoburn1396]

Well dang... Thank goodness you found someone to help you with the pump problem. It's great that, they actually explained what was done wrong. Happy you have water again, wishing you all the best on the next project .

[@WendyK656]

Jeremy and Jaime, I am glad that all worked out for you. Now your back in business with water.

[@anthonycecil8299]

I wanted to thank you again for your video of the Blue Ridge well pump video...they came today, and performed the same procedure for me that they did for you, and its such a pleasure to be around such fine people....I told them `hi` for you, and they were well versed with your project.....They would like to use your video on their site, but said you hadn't`t responded to that....I hope you will as it may do for someone we don't even know , a huge favor.....Incidentally the old pump they replaced was fifty one years old, going strong, and the older they had ever replaced....Again thank you Tony

[@ohanouzounian4841]

They Did A Very Good Job. This Is What Being A Professional Means

[@keithbrookshire]

That serviceable well house design really paid off.

[@Guildbrookfarm]

Sure did

[@bcvahsfam]

You all are so hard working and persevering I hate to see things go wrong for you. We've learned a lot from watching your videos. Thanks for sharing your experiences with us.

[@lynnd6305]

I don't understand why exactly but I found this video oddly fascinating and very enjoyable. I hate y'all had the problem though.. I am glad you found a good crew to get everything right. I am so eager for everything to be finished. I look forward to seeing y'all resting on the porch.

[@JamesCouch777]

It really sucks that the original installers wouldn't make good on the pump. It's hard to find quality workmanship and ethical companies anymore.

[@Therealmikescott]

I'm a well and water treatment tech in Annapolis, Maryland. We do that on all pumps. 40 foot deep to 400 ft deep. Never trust the factory check valve.

[@cheribeasley149]

I just stumbled across your channel, as I just got some chickens for mothers day. My guy says he sucks at gifting. I love them. Anyway, you both are very refreshing to watch. In these crazy times, you are a nice reminder that normal people exist. You see both informative and entertaining. Thank you.

[@dunep6465]

That's the same pump I'm installing in my new well, so a big THANK YOU for sharing. The SS check valves should do the trick. I will share with you a tip to keep that generator well away from the door. I lost a friend to such circumstances during an ice storm of 1998 when all power was lost for weeks. Interior of the house sucked the carbon monoxide right into the house. Just move it.

[@sandyjacobs6202]

Man it sure was bad timing but oh boy they fixed it what a great comp know it was a super relief to you all now on to another big project lol

[@justme-uw6bz]

Wow!!! What a mind boggling amount of information, that's incredible. Hoping all runs well for you after all that.

[@kellyhughes5934]

Great to see professionals and their great attention to detail! Clean water HUGE. I had to replace a cut wire on ours once..what a pain!

[@JolaChris]

Congratulations!!! Excellent work by a quality contractor!!!

[@ButchB1000]

This is a perfect example of why I try to do EVERYTHING myself, (Which you do also). I always hate it when I have to hire someone. I feel like there is about a 70% chance I am going to get screwed.

[@chiccabay9911]

All´s well that ends well.Great stuff.

[@Jomama02]

Beautiful sunset. Glad everything worked out for you.

[@thomasheneghan6100]

Fun to watch these guys work!

[@ubetchya78]

Not good business practice to not come out and fix the problem, though, if they had they'd have done a crap job... The new crew probably did a far better job, seemed very knowledgeable, and I'll bet they stand behind their work. Good thing you designed the well house with that easily removable roof! I wonder how many people dissed on it when you built it that way are now eating crow. LOL

[@DaveSteen]

You did find a good company to take care of the well, it was great you gave them a shoutout. They certainly knew what they were doing

[@jerrygibs8120]

Enjoyed the video and knowledgeable men with a great work ethic. 👍

[@wildmanargo]

Thank you for doing this. I've got to put in a well at my place and this is good knowledge and insight for me going forward. Good job👍

[@Guildbrookfarm]

Glad it was helpful. We have a half dozen other videos on drilling this well and building the well house if you are interested.

[@mysuburbanadventures9241]

The first company was a sleaze ball thank god you found these guys they seem much better and care about your system being put in the correct way thanks for the great information

[@lisabooker6405]

Wow!! I know y’all were ticked! I sure woulda been! So glad you got GOOD help and I’m sorry the first grp were A-holes! Blessings always ~Lisa

[@jwg19444]

👍I guess we can look forward to your serviceable sediment filter in the future. Thanks for the vid.

[@thomas_cooke]

That sucks you had incompetent workers the first time. Seemed like they knew what they were doing from the video two years ago. Hopefully the new one lasts and the new guys do a much better job.

[@FrarmerFrank]

No, lot of contractors dont want to deal with red tape and hurdles in filing a claim for parts and Labor which is just as bad as filing a SMeicare/Medicaid claim in they'll try to underpay if not outright stiff the contractor Think they only wanted to pay $50 for parts and Labor for my SUV CV Joint when that part new is 4x as much......the manager at Auto Shop was pissed😏

[@joannak4640]

Sorry you went through all of that but happy for the outcome ❤️

[@stan3198]

Glad you found someone to cover the warranty work. Hopefully you've got that concern out of the way for quite awhile !!!

[@CityPrepping]

Sorry for the headaches with your well. Joys of mechanical devices :)

[@historygradstu]

Im here in South Carolina and put in a pump around 365 deep, I was looking a grundfos with the soft start and dry run protection but the pump dealer said that with those features they have experienced a failure rate with them....I ended up going with a 1hp Pearl...around 625.00 it has a 3 year warranty... ended up making a set of rollers from wheel barrow rims to attach to the casing and ran it down with 200 psi poly pipe...using that green mil-spec tape you had on yours...so far so good...I have a little bit more warranty left...keeping my finger crossed. One other thing, if you are running a generator and its a square wave type, they are hell on electronics...a pure sine wave would problaby be better but expensive!

[@PaullaWells]

Y'all most definitely got the correct team on your side this time around. Thank God! It is always so disappointing when you're new to something and someone takes advantage of you only to find out later that it was done. I'm sorry you had to experience that during this epic build of yours. At least most of the teams you've had come help have been outstanding. There's that at least. Plus, you were able to get the extra work done y'all were going to need done soon to boot. Woo hoo!

[@tomschmidt381]

Wow lots you guys have had lots of well pump problems. Glad you were able to find a better pump installer. Interesting Pitless adapters not being code in your area, they are a requirement up here in the rust belt. Knock on wood our pump is 40+ years old and other then a couple of control boxes (lightning strike and bad cap) working fine. Something to think about is adding a whole house sediment filter when you complete the house. We have sand in our water so I installed a 20" Big Blue filter with a DGD-5005-20 filter element. Works great and no more sand clogging fixtures or building up in the toilet tanks. That is the only problem with our water so no other treatment is required.

[@hisimagenme]

Wow, really yanks my chain to hear of companies like the original one you hired, when they don't back up their products or work. So glad the curse turned into a blessing by finding Bluewater and added bonuses for relocate. Now... next step... one at a time for your Appalachian elephant!! Stay positive. Smiles and blessings...

[@theclearsounds3911]

19:05 The rainbow gave a nice touch!

[@trwsandford]

Glad you found a good well guy. He is quite competent.

[@terrylewis_]

That must have been incredibly frustrating as they pointed things out that weren't correct or shoddily done.

[@Guildbrookfarm]

Yeah 😒

[@rob8823]

Thanks for the knowledge!

[@torg5511]

Sorry that your well pump crapped out, but was a very engaging video. Drilling you well is what got me subscribed and rooting for you. Now maybe you'll have unexpected good luck three times running. Here's hoping.

[@Guildbrookfarm]

Thanks 👍

[@redlanternhomesteadcathym105]

That was CRAZY. Your patience is admirable.

[@theflockfather4377]

Had this happen a few years back. Not a fun time. Great video!

[@TheWickerShireProject]

Fantastic look at what and what NOT to do for a well pump install. Glad you got the right help out there! Original company showed its craftmanship and true colors by backing out and not holding up a decent warranty. Plastic check valves are great for kids science projects and not for sustainability and reliability.

[@daviddjerassi]

Blue Ridge gave you blue water for sure good company.

[@ReyArteb]

Hey you found Gary Buseys twin helping install your well....all total pros... impressed with their knowledge.

[@jameschupp2230]

Thank God for a good contractor! That is why you had to wait... Because they are good!

[@josephdennison7077]

Very interresting video. The process of pulling a deep well pump and reinstalling a new one isn't something you see everyday. Those guys were pretty smooth and obviously knew what they were doing.

[@duanevanwinkle3488]

Glad that worked out, plus you got some enhancements!!!!!

[@georgesmith6891]

Great to see the contrast in workmanship between pro tradesmen and want to be pro's. Awesome outcome.

[@davidnormandin5428]

Luv working with professionals who improve on the standard practice.

[@pamelaclark5831]

Freeze dry ing

[@BadUncleIke]

I would run that well as much as you can. My new well took several months of use to settle down and run absolutely clear.

[@Shalom_Mike]

Jeremy and Jaime, please don't beat yourselves up, I am amazed at all the things you guys have accomplished, you both are incredible! It is unfortunate that the first contractor was a crook but that is not your fault. I know it was money that you weren't expecting to pay but sometimes blessings come in disguise. There are a lot of people rooting for your family and your new home. Thanks for keeping us included in your life. BTW, the closing shot is GORGEOUS!!! #BlessedLife

[@theIAMofME]

I hope your water challenges are all done now. And, wow! You got a million dollar view there!!

[@SWITCH7425]

Wow...is it two years already???......been watching from Ndola Zambia 🇿🇲🇿🇲🇿🇲.....hoping to be watching for another two years...

[@suzanneweitzel8969]

My "check valves" quit, less than a year after the new pump was installed! I called the driller who installed the pump. He was quick to reply with disturbing 'asserting facts! "My well is dry! You need to drill a new, well or punch down!, You're looking at 55 thousand to start! No, I replied, I never sucked sand! I get water, then a trickle, then good pressure water a half hour later! This was good clear water! My gut feeling was, call a different driller who listened to my symptoms! Yep, it was 'both' CHECK VALVES! Whew! Still expensive! 🤠

[@starrmcurry2718]

Ouch...sorry the original installers caused the problems. Since I watched both, more impressed with the second team. Glad they got it fixed. 👏👏👏👍👍👍

[@h2omechanic]

I like his T6 Smeal Crane! You found a great crew!

[@rootsrocksfeathers1975]

You said it. Well, crap. My husband would say add it to the list, the list of things he has to do, things that go south (I say north, but whatev....).

[@bigmamma6946]

Looks like you got a good quality crew I'd keep there number handy.

[@sandraburke1258]

You guys are almost home :)

[@joshsundiwa]

Nice story thanks for sharing

[@fookutube501]

That old guy smoke just as much then my great-grandfather whos 93 lol.Awesome work guys

[@clarkeugene5727]

And he smokes them all the way down too! But he's happy.

[@robertevans6481]

What comes around goes around....trust me the second company knows exactly who the dritbags are that work on the first install. Hats off for them to fix someone else problem,the original company must not like to be in business.

[@smoochmcguire5291]

Great video thanks again

[@adubbelde1]

I always wondered why you did the well house. Our well only produces 3 GPM. that's not uncommon here in the mountains. Not far, less than 10 miles, from here, people have to truck water.

[@carljorgensen2813]

That’s a company that cares about their work it’s a company that you would recommend to other people..

[@southernwanderer7912]

They say a house is an asset, but I'm finding it's a liability because there's so much maintenance and things that can go wrong. It's only an asset when you're selling.