WFM Tipsy Thursday | What is Erlang?

  Рет қаралды 15

Solid Rock Consulting

Solid Rock Consulting

Күн бұрын

It’s that time again… Tipsy Thursday! 🍸
Today, we’re diving into "What is Erlang?" with expert guest Umar Tariq. 📊 Erlang is a crucial tool for workforce management in call centers, helping allocate resources effectively and improve predictions.
Want to learn more about WFM strategies and how Erlang can boost your operations? 🤔
Catch all the valuable insights here 👉
Catch them all here 👉 / @solidrockconsulting
#thewfmpeople #workforcemanagememt #wfm #customerexperience #CX #employeeexperience #EX #solidrockconsulting #SRC #callcenter #customerservice #humanresource #WFMTipsyThursday

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