What Brings You In Today?

Health care leaders are spending more time and money trying to improve the way doctors and nurses talk with their patients - to build more trust. Are those efforts working?
In this episode, which first aired in 2019, we eavesdrop on some difficult conversations between patients and providers, and meet researchers who are measuring the power of using just the right words.
Episode Guests:
Andrea Anderson, MD, Medical Director, Unity Health Care
Sumeera Baig, MD, Physician, R-Health
Calvin Chou, MD, Professor, University of California, San Francisco
Lisa Cooper, MD, MPH, Bloomberg Distinguished Professor, Equity in Health and Healthcare, Johns Hopkins University School of Medicine
Hannah Herman, DO, Resident, The Wright Center for Graduate Medical Education
Lauren Howe, PhD, Postdoctoral Scholar, Stanford University
Natalie Levinson, patient
Jeff Milstein, MD, Regional Medical Director, Penn Primary Care
Kathy Trow, MSN, APN-C, Nurse Practitioner, Penn Medicine
Jessika Welcome, mother of patient Natalie Levinson
About Tradeoffs:
Founded in 2019 by former Senior Health Care Reporter at Marketplace, Dan Gorenstein, Tradeoffs is an award winning nonprofit media company on a mission to help the folks on Main Street, Wall Street and Capitol Hill have smarter, more honest conversations about health policy. We produce podcast episodes, articles, newsletters and live events that combine data and evidence and storytelling to help health care decision-makers better understand the complicated, costly and often counterintuitive world of health care. The Tradeoffs audience is made up of important decision-makers in health policy, and our work has been listened to more than 3 million times and is taught in more than 50 colleges and universities.