What is a Chatbot?

Learn more about watsonx: ibm.biz/BdvxRH
By now most of us have interacted with a chatbot in one form or another, but exactly how do they work? Do chatbots only operate on websites, or are there other mediums that a chatbot can facilitate a conversation? And why would anyone want to use a chatbot?
In this lightboard video, Morgan Carroll with IBM Cloud, answers these questions and many more as she walks through an example of Floral company using a chatbot and shows first hand what a chatbot is, how it works, and why you may want to use one for your business.
#Chatbots #VirtualAssistants #AI #watsonX

[@equiwave80]

This is the first video I have ever seen on the topic of Chat Bots!!! It was unbelievably simple to understand even though I'm from a different technical background.Excellent teaching style!!!

[@IBMTechnology]

Glad you enjoyed it, Deepak! Thanks for the feedback! 🙌

[@alexalex-om9ic]

i love this chatbot so much it will help people business and fun.

[@HealthFlexor2728]

I am transitioning from healthcare to IT, and from one woman to another, you make me proud‼️ 👏 Explanation, visual, how you connect and relay the facts...everything is on POINT and simple to grasp ‼️👍 Thanks a million!!!

[@deepakk6092]

Excellently taught. Thank you IBM for educating us.

[@IBMTechnology]

You're welcome, we glad you found it useful! Stay tuned for more. ✌️

[@mxolisibooi3706]

Thank you IBM well explained. Very Instrumental for digital transformation projects. Can this tech be incorporated In DT?

[@CarlosQuintana2014]

What a great explanation and what a great presenter! Thank you!

[@raj71387]

Thanks for the informative video, i did not find the link of building chat bot as you have mentioned at the end of video

[@deanrhodenizer938]

I am sorry but this is exactly the type of explanation that I find indirect and tedious. I want a discussion on any subject to start with a high-level view that sets the context - what was the object of the product design, generalized capabilities, etc. before getting into specific examples. I find the “training” delivered here beneficial for specific use cases but not so good for anyone who has the intention to master the subject. After an overview of the subject is presented, then a few examples are fine. Then this can be followed up by further refinement of the design objects if appropriate. Is the purpose of a Chatbot to emulate human conversationist skills and possibly take the outcome from a specific conversation for a further related action? That was what I inferred at the higher level. Sounds like an expansion of “Expert Systems” functionality from some time ago by adding a language processor and an actor to initiate further actions. Clearly, this is my knee jerk reaction. I am going to check out the “Learn more links”.

[@LOSADM02]

WELL SAID!

[@thiruchelvamgowsick1961]

Such a great explanation, thank you

[@RobertoTelepho]

Super clean and objective explanation!!!

[@jksharma7]

You are so wonderful.... Thank you..... There was a time when I was thinking you yourself are a chatbot....

[@Ayinla_Omoluabi]

This is so great. My business have moved from 2 to 10 within the space of integrating AI automation chatbot to my business. This is 21st century game chnager

[@alexalex-om9ic]

i love this chatbot so much it will help people business and fun.

[@Vijay.Poranki]

Are you really writing mirrored letters....or is it editing?

[@matthiaszielinski2343]

most probably the video is mirrored afterwards. I really like that format.

[@matthiaszielinski2343]

also look at the other videos. Either mirrored afterwards or they are all left handed by chance, what do you think :)

[@rimseghir5520]

She's using a light board , you can search for it on youtube for more information . Also , you can flip the letter while editing.

[@MossesRoss]

Nah, I wasn't looking for this video but almost watched half. Waiting to begin

[@manees2]

Why not use a mobile/web banking or e-commerce application instead of chatbot?

[@Lovebubble_01]

You are a great teacher.

[@kbsinghbali8570]

Excellent presentation for a common Non technical person 👏

[@benhuizar2194]

The teaching was awesome by the way

[@TERRANOVAofficial]

im at 6.34 and so far the only time i saved was waiting for somebody at my bank to answer.i did give my account details to something on a cloud? the information the bot needs like how many roses i have to feed and its me sending them too-i get an intern instead

[@roumenvesselinov]

Excellent explanation!😮

[@abhinavtiwari89]

Loved the way You taught!!

[@champion6929]

Thanks! Very informative

[@adeniyimarcus5475]

wonderful explanation

[@T-MABTV868]

Good afternoon! Why you don't create a chotbot platform for Facebook, KZbin, Twitter, twitch, trovo ct...

[@moumitadeb9337]

Excellent video 👍

[@fantassy18]

Thank you this helped

[@DrJanpha]

Thanks

[@kcwang6160]

Has anyone found it ? She is writing the letters backwards. cg maybe...

[@migo369]

BRO how?! im really confused.

[@DaniyalJames]

Amazing video!

[@cynthiairakoze9964]

Well explained! Thanks.

[@IBMTechnology]

You're welcome, Cynthia! Thanks for watching and stay tuned for more! 🙂

[@benhuizar2194]

What are the protections of my money, and hack risks?

[@peacefulyogamusic1676]

Thank you for sharing 😊

[@cultiverse9285]

Great explanation. Looking forward for more. 👍🏻👍🏻👍🏻

[@IBMTechnology]

Thank you, glad you found it useful! We're preparing more, for sure, so stay tuned. 👍

[@nakano15]

I don't get it. How do one build a chatbot without programming? At least the backend will require some program running to interpret the message and send/receive requests.

[@matthiaszielinski2343]

That's the problem in this video. The actual key part is in the graphic containing NLP and AI which is just provided but is actually a blackbox. It is not explained further which makes the whole video kind of pointless.

[@Lovebubble_01]

It’s the first video I watch about AI, im looking for books, but I just found only one at BN. Where can I learn how to use AI or create it?

[@AlmostFamousssss]

Love your hair!

[@raoufchoukha5308]

can i take a reservation using the chat bot ???

[@nvhighroller21]

Yes

[@cassiesadz352]

So whats a repat bott? What happens if they click on ur name in a chat??

[@rugajujames5917]

How can I know it deeply and to use it? From Rwanda

[@ViciousTigre]

Can I please be paid my Data being mined as I use Chat bots? The cloud technology is a powerful tool for data sharing.

[@emrahy.849]

Thank you🎯

[@selotmani1]

why do you draw the first girl with pink hair?

[@suncris9589]

how did ou create this video?

[@vengateshm2122]

Nicely explained. What are the solutions provided by IBM for chatbots like Google's dialog flow?

[@IBMTechnology]

Thank you! 🙏 Our chatbot solution is Watson Assistant: ibm.co/3qJgIG4

[@reststop3632]

Take this and link it up with accessibility solutions and it really opens up the potential to help many with disabilities that prevent GUI usage.

[@adrian-x5v]

Does IBM use a chatbot to respond to comments on their videos?

[@IBMTechnology]

Ha, ha, no. Team of real people here! 😀

[@giwathankgod6982]

​@@IBMTechnologysounds like what a chatbot would say🥲

[@edwardgrabczewski]

This is a different interpretation of the premise. I wanted to know how they work.

[@Ayinla_Omoluabi]

Kudos to IBM. She's done good to the video. Would you love to know more about Chatbot. I was also curious untill I meet with a professional that the justice to it and it helps my business grows to a premium hight.

[@kusumrani5161]

Thanks for teches usss❤

[@ArnTodd1337]

Can I put ebook in chat bot and then asking questions?

[@Ayinla_Omoluabi]

Yes. Very possible

[@mamatosh05]

Kind of like Ai artificial intelligence?

[@NoorieJBK]

...she's writing all of this backwards... without even struggling, how?

[@IBMTechnology]

Search on "lightboard videos"

[@migo369]

Please but I can't help it how do you write the letters backwards lol

[@sambenny1916]

How to address sequencing the conversations

[@IBMTechnology]

Hi Sam! Maybe this can help: "Building a complex dialog with Watson Assistant" 👉 ibm.co/3B5z4Ww

[@anymii6045]

I fall in love with chatbot .but i realise she talk with every people same

[@ComputerWorldModernInc]

Here from the chatbot!

[@namatandamti8258]

What are you writing on?

[@sayalibagade79]

how to build chatbot framework

[@pablomurillo7499]

I can't stop imagine all the projects I can do, but I'm pretty sure that this things are not available in Spanish:/

[@IBMTechnology]

Watson Assistant, IBM's virtual assistant solution, supports a variety of languages including Spanish. You can see more about supported languages here: cloud.ibm.com/docs/watson-assistant?topic=watson-assistant-admin-language-support

[@ToweringTimoth]

I like to press 0 over and over... to see her dancing hands.

[@a3teni3alatawahini]

I like OLabiba AI chatbot friend

[@davideazzolini615]

This video doesn't say anithing about what is really a chatbot and what's inside it.

[@HealthFlexor2728]

@Davide Azzolini, A chat bot (Chatting Robbot) is a computer connected to a telephone, and connected to multiple APIs and databases. You program a chatbot to do certain things that humans do repeatedly, like picking up the phone and telling your customers what times you open, what you have in your inventory for sale, what time you close, etc. Your customer calls on the phone, and the chat bot that you preprogrammed, answers these simple questions about when you open, when you close, what you are selling, etc. The chatbot does this for you, so you can use your time to concentrate on other things in your business. So, a chat bot is just a computer that you pre-program to do certain repetitive tasks for you. Hope this helps a little.

[@aboutromania4960]

12 yellow roses? Are planning to go to a funeral? Or two funerals with 6 roses each?

[@chrisdaykin3899]

When I need to check my bank balance, I log into a secure app. I'm not sure I would trust a "chat bot" ..

[@tracyfilker9668]

Can people fake there really talking to a machine?

[@emoneyg33]

service droids..without the robot itself..hows my aim🤷

[@rock84284p]

Apart from saving time,simplicity the reason is the chat bot unlike humans will not ask for salary...one time investment....no leaves 24/7 available no breaks....no excuses...lolz and make the life of the employer better😅

[@UchechukwuJude-p2s]

Is like you don't have sense

[@BryinWillis-e8g]

Friday

[@benhuizar2194]

So who is liable when all the sudden my ten million dollars is gone, out of my account ? Not the bank! Not Birdie! Correct? This would be totally my fault for trusting Birdie, ! That's what the Bank would say!

[@dineshshekhawat2021]

Found it a tad bit boring compared to the rest of your videos.

[@RogerLiles]

It took me 15 years to build my chatbot. I didn't cheat though.

[@pankajchand6761]

This is a very non-technical explanation that has more hand waving than actual knowledge and does not really benefit anyone.

[@carriagereturned3974]

a customer questions at what time does they open? What a pathetic non-sense! Customer does not have access to this information and must ask.

[@FalconTypo6]

LOL. Been teaching English rhet/comp for 25 years. Trust. We know when students use even Grammarly. The lack of personality and word choices are SO ROBOTIC.

[@mebaugh1]

Tediously repetitive.

[@antoniovaldivia1046]

This is the first video I have ever seen on the topic of Chat Bots!!! It was unbelievably simple to understand even though I'm from a different technical background.Excellent teaching style!!!

[@IBMTechnology]

We're so glad you liked it, Antonio! 🙌 Thank you for watching!