What is Customer Experience?

[@hbpasley]

Drop in to minute 00:56 ... Ongoing deep listening! Holy cow. So smart. CX is a movie, not a photograph. A journey, not a single moment. I love the wholistic view of the smart people behind this video, thanks!

[@mariajosesolaresnualart3877]

amazing explanation! I will start to follow the channel, your way of explaining are very useful

[@customerexperiencetraining]

This is a great video, but honestly do you know any organization in the world who is capable or at least trying to deal with CX?

[@Hope-kf8rh]

Amazon Microsoft Google It just a decision