What is network congestion? | Know your network | O2

Ever wondered how a mobile network actually works? Dive into our Know Your Network video series to understand more about coverage, capacity, congestion and the types of network issues we face.
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[@bhaskarsamani1507]

that is why the o2 network is really bad in my area, o2 will not make any investment

[@o2ukofficial]

Hi there, we're sorry to hear you're experiencing some connectivity issues. Please give our network tips a try here ➡️www.o2.co.uk/help/network-coverage-and-international/network-support

[@bhaskarsamani1507]

@@o2ukofficial you need to install a new phone mast in the area

[@ep1929]

They've overloaded their network up with too many customers with too few masts. Add the major MVNO's on O2 - (Giffgaff & sky) and it's plain to see why at peek times the O2 network is 🐌 snail slow.