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Hello, this is Evelyn Ackah of Ackah Business Immigration Law. We smooth the way to Canada and the US for professionals and their families. Oftentimes, people ask us what it is like to work with us after they engage with us and what to expect, so I want to share a quick overview of what it is like to work with Ackah Law.
Client Engagement Coordinator
When you contact the law firm by phone, email, or even chatbot - you will get an initial message that shares a bit more about Ackah Law with our testimonials. From there, you will receive a call from one of our highly trained client engagement coordinators, who will help you determine if Ackah Law is the right fit for you with an initial free consultation call. The Client Engagement Coordinator will learn more about your issue, what you need and if there is a way we can assist you.
Once you speak to one of our Client Engagement Coordinators and you are comfortable, you can choose to retain us at that point, or you can engage us for a paid Legal Strategy Session.
Legal Strategy Session
If you still have questions about your matter that are legal questions, we highly recommend you engage with a Legal Strategy Session - the Client Engagement Coordinator will help set up an engagement agreement and then connect with an executive assistant to help book that for you.
Intake Follow-up
After the Legal Strategy Session, one of our client engagement coordinators will connect with you to capture further information so that if you do decide to work with us, we can produce an engagement agreement specific to your matter as quickly as possible so we can get your file started immediately.
Legal Professionals
Once you retain Ackah Law, your matter will be assigned to one of our legal professionals. We will share that information with you, along with their contact information and a manual on how best to work with our team. We pride ourselves on our response rate and work hard to respond to all emails and telephone calls within 24 business hours. You will always have the ability to reach our office with your Client portal for any questions or concerns you may have as you move through the process.
Our Goal
Our goal at Ackah Law is to be accessible, professional, caring, and courteous at all times.
Conclusion
I hope that this video was helpful for you in learning more about how we work. As I said earlier, our goal is to continue to be outstanding in the service and responsiveness that we provide to our clients.
If you are looking for immigration help, please book a free call with our client engagement coordinator; we would love to learn more about how we can help you.
I hope you have a great day - bye!
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Contact us: www.ackahlaw.com/contact-us/c...
Calgary: (403) 452‑9515 Vancouver: (604) 985‑9512 Toronto: (416) 643‑7177
North America: 1 (800) 932-1190
contact@ackahlaw.com
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