WHAT RETAIL WORKERS SAY VS WHAT THEY MEAN

[@PupRiku]

I used to do that with breaks...then I got confident enough to say "I'm about to go on my break, but I'll grab someone to help you"

[@darrenduquette]

You ttufkbl

[@TheoriginalYanda]

That’s the best thing to say. Not rude, still helps the customer, and yet you still get your break.

[@User80086]

That’s a good thing to say

[@mattgeek7801]

I don’t even bring them to someone else I just tell them to “try with a colleague” or just walk away before they can approach me 😂

[@felix7866]

I always hid my uniform under my sweatshirt and took off my earpiece as soon as I had another cashier to relieve me, so I could walk to the break area in disguise and remain undisturbed.

[@nightslasher9384]

I’m now scared to enter a store.

[@0402mx_]

Bruh calm down, did u ever even work? That’s normal and u would probably feel like this too

[@AnotheraccountonYT]

@@0402mx_yea but like I don’t want to disturb them or annoy them Yknow

[@0402mx_]

@@AnotheraccountonYT i. understand but honestly don’t worry and I’m telling u this as a retail worker. As long as u are nice then it’s fine really because nice customers are the best. Of course we get tired sometimes but at the end of the day we get paid for this

[@tonaerio]

@@AnotheraccountonYTHonestly if someone’s nice to me Im happily going to help them it’s no bother, it’s when people come up to you being rude or acting superior that I’ll get annoyed

[@its_me_luv6941]

As long as ur respectful and polite we’ll be polite and nice right back. That said if u were ever at my till and I don’t offer u a bag to hold ur groceries it’s probably bc I found u rude 😂😂

[@LemonZest7]

I work in retail, in a grocery store and I get all of these questions all the time. I have never reacted or thought negatively of someone asking questions like these. The only time I am irritated with things like these, are if the customers act obnoxiously or are rude. Please don't be put off asking questions because of assumptions like these. Usually we are happy to help, just be nice to us.

[@Pink_pr1ncess]

You must’ve only worked in retail for 5 days. Because dumbass customers will bring out the worst in you

[@LemonZest7]

@@Pink_pr1ncess I worked in retail for 4 years whilst studying full time. People struggle, and sometimes just need a bit of help. Yes I got pissed off with some people, but you can easily tell the genuine apart from the lazy entitled people. The difference is how you emotionally deal with the worst that comes out of you. I have had shifts where I have gone home crying with really bad days. As a general though I'm not going to get pissed off at random people for simple ass questions, it's a tiny bit more effort on my part??? If workers do get upset over these really simple questions then imo, it says more about the mental maturity of the worker than anything. This is just my opinion though and I fully understand if you disagree, and I respect your opinion. But people deal with things, and other people differently.

[@boygirl]

when they ask you to "check the back" and that's up 3 flights of stairs but the computer has already confirmed you don't have any in stock? yeah I'm not going anywhere

[@katherineclarke9282]

I used to work at Target and I tried so hard to find something for a customer. Very specific model of a GI Joe doll. Later found out through r/Target (subreddit for employees, former and current) that the inventory on the computer is never perfect which was frustrating to find out.

[@charliedeegan1598]

​@katherineclarke9282 this is also true to Walmart stores

[@poohbear7837]

As a cashier, I relate to this so hard!

[@poohbear7837]

Omg wasn't expecting to get a heart from the creator! So cool

[@nightslasher9384]

My social anxiety has increased after seeing this.

[@bellebelle7]

I think these videos are a bit exaggerated lol

[@elizabethmaxwell6095]

you’ll be aight 😭

[@bellebelle7]

@Alisha-May regardless it’s not that big of a deal

[@lisanne1711]

@@bellebelle7 some days i was like this

[@AnotheraccountonYT]

@@saskiasofiayea obviously but I didn’t think that just asking them where something is would annoy them or anything. Just don’t want to be an inconvenience yknow

[@LittleChick896]

im scared to talk to someone in a shop now lol

[@astralloser1177]

i used to wander around stores aimlessly, trying to find the single item i actually went in for, before i got the confidence just to walk up to the first staff member i saw and ask them just to point me in the right direction (if it’s a new store or not laid out in the same way as the last time i went in). i’m gonna have to revert to my previous way of shopping, after seeing this 😅😬🙈

[@Ari-ng4qg]

No don’t! I actually agree with you that asking is easier, instead of wasting fifteen minutes searching every nook and cranny for one item you wanted.

[@ducky_vt3982]

I worked in a different retail environment where it was a small store with only two people working most of the time. Trust me, its better if you just ask where something is.

[@sydneymartin737]

I work in retail it's not a big deal you can ask us we aren't there to have fun we are there to get paid and part of our job is helping customers like you happy to help is a lie but paid to help is not

[@tonaerio]

Don’t feel stressed about asking for where something is. 1. We get paid for it, but 2. I actually kinda prefer showing people were stuff is because it’s something different and not the same thing over and over. Also the store I work at changes the layout like every other week, so don’t feel bad if you look and can’t find something, just ask

[@its_me_luv6941]

Don’t! I disagree w this one. Especially if ur coming in right before close if u don’t know just tell us.

[@zelsiekealoha7876]

I loved when people would ask me where something is and it's literally right in front of them. I would just stand there n point at the item😂😂

[@karensingleton757]

Customers aren't mind readers and don't have your rota on tap

[@madestmadhatter]

I've done that, I just laugh and say "if it were a snake it would've bit me" before thanking them and apologizing profusely.

[@letsdothismomthing9195]

😂 I work in a restaurant and they will come stand at the counter ask where their drink is and it is no joke a foot from their face. I just smile point next to them and more often than not, they're shitty acting because they're embarrassed they didn't see it, I guess. But I'm always nice about it. It never fails to make me laugh though.

[@lilinsulatorchick9665]

It's funny how people like that never understand that people in retail or just normal people

[@Shrimpickle]

I can relate as the employee, I always feel tired and such, but when I’m the customer I just never talk to anyone ever because I don’t wanna be a bother and people are scary

[@ilsepaans.0184]

The one about the toothbrushes is so true, like omfg. XD

[@zaynabirshad5032]

literally ur the QUEEN of "accurate"

[@moss4480]

When i ask people to come to my till i really mean "i could stand here entertaining myself for my whole shift but my managers will be annoyed with me so make me look busy"

[@leahainsworth9027]

Lol seeing this on my break 😂 so accurate

[@zin-vadar8571]

With the last one I actually just say no lol. I can't help, I'm going on break, byyee

[@pikagamergirl16]

I will admit on the extremely rare occasion that I was in a big rush looking for a very specific item, I have gone straight up to an employee to ask for help. This has happened maybe twice in my entire life.

[@rowanberry321]

I'm the opposite, I refuse to ask for help no matter how much of a rush I'm in because I always feel so stupid afterwards😭 Once I walked around the fridge area of this medium size store for 30 minutes, before getting the courage to ask where the sour cream was. It was directly behind me.

[@tonaerio]

@@rowanberry321Honestly just ask, its not a big deal. As long as you’re nice and ask politely then there’s no problem. I used to get stressed out having to go ask people where stuff was, but after working at a supermarket while I’m at uni I honestly feel super fine just asking someone for help because I know that they don’t mind. The only time where it’s annoying is if they’re rude. Like someone came up to me and just went “Show me where this is” and then when I tell them they go “No it’s not I found it from this aisle last week” and no matter how hard I try to explain where it is, even offering to walk them to it, they are stubborn and eventually say I’m not helpful and going to find someone else.

[@opheriayu]

As someone who did this. I ALWAYS check when I say I am going to check. My colleagues also, UNLESS we know for sure it is the last item. Sometimes, I do want a break and don't want anyone in my line, but yes, I do have a job to do 😅 and I CHOSE the job, so... We don't mind when customers ask about where things are because they could be in a rush or tourists, not wearing their glasses or just having a long day, etc... We can call for someone from the aisle the assist even if you're unable to find the item yourself OR if it's a slow period, a colleague or myself can step out and assist you to the item. 😊 I don't want you to hurt yourself carrying groceries. Please let me know if you need a bag. Most times, it's just 15c, and you get to reuse them for as long as ever. And like someone else said. If I'm not the right person to ask, whether I'm in another aisle or section or taking a break, I'll let you know and direct you to the right person. I might be needed because someone else needs to leave, so I need to return before then, or it messes with others' schedules. Another team member can assist because it is teamwork. 😅 Please don't be afraid to ask for help, we're here to help you. Please be aware that, like you, we are human. There can be misunderstandings or technical issues as well as company policy involved in our interactions so please do clarify your concern or request and we will do the same to ensure transactions and your purchase experience goes as smoothly as possible and you get what you need or are directed to other options (I always share options if I can) 😊 Have a great day 🎉❤

[@user-op6kt8pg9y]

I work at Asda doing the night shift but I also work for 2 hours while the store is open with the last customers from 8-10pm and the amount of times I've been asked to "check the back" in the last 3 months it's crazy, I just laugh in my head like "yeah because it'll definitely be in the back and not the 2 whole pallets on the shop floor that you can clearly see I'm working" either that or I think "so you know what's back there and I don't?", but the reply I usually use is "if you can't see it on the shelf or find a bay for it then we don't have it"

[@micax13]

I have worked retail for years and this is so true. Sometimes we would just go in the back to look for things for clients because we know that they wouldn't believe us when we tell them it's not there even though we were the ones one packed the truck ourselves in stock the whole store

[@daydreamer_412]

Also they never just take your word it’s the last one so I’m going to be heading to the back anyways or just asking a random coworker to back me up

[@melm9487]

I love that you are doing this. I was going to but you do way better than I would. ❤

[@popsicle206xx]

Haha 😂that’s got me lying on the floor 😂😂 Lol

[@MrFuzzwuzzle]

Amature move, when going on your break and someone asks if you can help them reply "i'm just helping another customer at the moment if you'd like to see if one of my colleagues are available" and walk to the back, never to be seen again

[@starry505]

Yep now I’m definitely not gonna get over my social anxiety.

[@charliedeegan1598]

Why is this SO ACCURATE 😂

[@trippydonut3352]

and my mom wonders why i dont bother the employees. as a retail worker myself, i know how annoying i can be as a customer, so i stack that onto my social anxiety and avoid anyone wearing a vest when im in walmart and call it a day.

[@DavidGrant2014]

I'm dying out 😂😂😂😂😂😂😂😂😂lol love it

[@nickboi3784]

As an employee, that first one is SO true

[@Centiwing]

as someone who works retail this is very very accurate

[@fearmehumans1894]

Bro this is to true😂😂😂 (I work in a Publix and some people act like they never been the store before)

[@chloe-222]

as someone who used to work in retail, the first one is too accurate lmao.

[@chinita2463]

I find this so relatable lol 😂

[@elizabethpawlowski2673]

Sometimes you're in a rush so you just ask the staff where something is so you're not having to walk around the whole shop looking for something 🤷🏽‍♀️

[@Pink_pr1ncess]

If you’re in such a rush, why are you shopping? Just order it online if you’re too lazy and stupid to look for it yourself

[@tkiesailastname4656]

I honestly don't see anything wrong with going up and asking an employee for help immediately. Sometimes you don't have the time to wander aimlessly as you search for something you don't know the location of. I actually encourage asking for help.

[@gracebutler7768]

Retail workers when they’re supposed to do anything: 🤯🤬😡

[@Pink_pr1ncess]

Customers when they realize being dumbass won’t get you anywhere in life: 🤯

[@Delicate_Disaster]

The second I hear them say they were about to go on break, or are on break, I tell them I'll figure it out on my own or find someone else and to go enjoy however long they've got left. I despised customers who would still make me help them when I was on my break. Like, I have 15 minutes to get to the other end of the building, eat my food, debate quitting my job, and haul ass back to here to clock back in. Helping you for 9 minutes means I have no time to eat and have to wait 4 more hours until my next break and keep my fingers crossed that I won't pass out before then. Find any of the other 2 dozen people roaming around that are still clocked in.

[@moonlightgirly4285]

If a staff member tells me they’re going on a break but can help me first, I’ll always say ‘oh no worries, enjoy your break I’ll ask someone else’ like I know how annoying customers are but how is this not the first thing you would say, nobody owes you their time

[@Harmonywill_188]

The last one had me rolling

[@Im_NotMia]

Those eyelashes are great 😍

[@kumamin6]

LITERALLY. i cant stand when they walk in and immediately ask where something is like there arent SIGNS telling u where everything is 😭

[@AnonUserAgain]

There ain’t no reason to be so rude. Plenty of ppl are nice to employees and are nice ppl

[@cheyennem25]

I was in customer service and not a single one of these feelings crossed my mind. If you don’t enjoy interacting with customers, then maybe getting a different job would be better suited And if this is the only job that you can get then just learning to be understanding and kind goes a looong way. You don’t have to like your work, just don’t be an asshole. It bothers me when channels like this present customers as Karen’s but cast this behaviour in a positive light 😒 Again I worked minimum wage in customer service and interacting with customers was the highlight of my job.

[@jessicaable5095]

This is very relatable when I'm hungry on shift. I know they're just dumb, fleeting thoughts at the time, and (if the customer isn't a jerk) I do tell myself "chill, they're just here to shop. It's fine. Have a snickers", but it's amazing how you so accurately pinpointed very particular points that can unjustifiably tick me off when I'm already cranky 😂 To anyone I might serve, if I ever make my internal bad mood external, I'm so sorry! I don't hate you, I just want food

[@kierawarren8666]

I'm a bagger at a grocery store and this is absolutely true

[@Amarra16]

I love your tattoos. They r so pretty.

[@taliday56]

That break one is so true

[@jibrailmuhmed621]

I LOVE UR SHORTS

[@tracigoode6973]

As a retail worker, I don’t ever think this way. I hate my job as well so it isn’t because “I like my job”

[@darthtron128]

I love this video! As someone who works retail (in the USA), I can totally relate 😅😂❤!

[@nevertoooldfordolls]

The last one I literally would say oh sorry I'm going on break but that person over there can help you. (it helps that this was actually store policy so it was what we were supposed to do) I no longer work retail atm

[@smugod]

yeah this checks out, like please just let me go on my break I haven’t sat down in 4 hours

[@oceanlight8265]

Bro my dad never tries to look for stuff and when I asked him about it he got mad and was like "iTs ThErE jOb"

[@sammythestrawberryofficial]

You can tell she’s worked as a retail worker🤦🏻‍♀️😭

[@SakariWolf13]

"I'm so sorry but that is the last one in stock at the moment. I've had a few customers ask about those haha" usually solves that, but usually because that is exactly what happened.

[@humaira339]

Your hair is gorgeous 😍

[@Gray_bug]

As a retailer, this is so damn accurate XD

[@halfkinrainbolt7041]

Love it, I literally just saw you walk in, why don't you use your eyes to look before asking?

[@Joy21090]

Why should the customer need to? Asking for help isn't presumptuous and giving help is what you're paid to do. Why are you so special?

[@halfkinrainbolt7041]

@@Joy21090 I am not allowed to leave the register and things are rearranged ALL the time. I have to call someone from each department to help customers find things. I do not even know where things are on a week to week basis. And no, it is not my job. My job is very specific to my register, that is what makes me special. Why do you think you get special treatment because you can't use your eyes to look for something? All I can do is point you to the correct department.

[@SakariWolf13]

​@Joy21090 It is presumptuous if you are capable of doing so. And they say the youth are entitled brats 🙄

[@silverdandelions1908]

funny, im standing at work in retail rn (we’re closed im waiting for my coworker to finish counting money dw lol)

[@mylovver]

Ok ok, but Poundland has serums now?! 😭-

[@ugly_gojo]

I have anxiety shopping especially when my parents make me do myself because I’m getting to old to need their help. But i walk around for an hour looking lost before I ask for help

[@miriamfreeman6836]

I feel the bag situation in my soul

[@SanaFarhan-yp8jz]

Katie after casually losing a 40$ Charlotte tilbury contour wand: ✌️😎 🤪

[@shinobipanda2331]

It actually pains me to see someone refuse a bag and buy a million tiny items and try to carry it all out the door. Like seriously when I was a cashier it was so satisfying to have it all nicely bagged up 😂

[@dilemmaart]

Omg every time you pop up you are the most relatable person in the world to me 😭💖

[@thegoldencrystal9677]

When I worked in retail my boss expected us to work if we were on the floor and a customer asked for help. We had to walk to the back of the store to take breaks, and the computer where we signed in and out was at the front. We would also be reprimanded for coming back late from our breaks because a customer asked for help. I love the store, but I hated working there.

[@jasonbrd2273]

Omg I hate when customers come straight into the shop and ask for something and when they see you on break and ask for something with your breakfast in your hand

[@siangreenwoodx]

I have been the person to go straight up to someone and ask where something is instead of looking but ONLY when i am in a rush and havent got time to look for it.

[@Lenawire]

I'm a cashier too at a supermarket. When I have the morning shift and didn't have time for my morning coffee, it's so easy for customers to piss me off even for the smallest thing. Im talking about the unreasonable customers. Today was not the exception. Sometimes ahen i have a specific cash register, I'm invisible to some customers😂

[@killerqueen8373]

As a cashier, you can’t expect me to be ALWAYS happy. But for work, I’ll put on a soft smile every damn working hour. I prefer the clients seeing my hypocrite face than showing them a mean look just because I’m tired. Went to several stores and many cashiers look like they’d rather be dead. I’m sorry but we’re all being paid the same, minimum wage. I don’t care if you’re tired, show me some respect as a customer, it’s your job. Today I had a Subway guy throw me my sandwich after putting 0% tip. No manners fr.

[@danielleking262]

bahahahaha the one where they ask where something is without even looking first, yep !!!

[@perla5465]

😂😂😂😂😂😂 love this!

[@envy_user1015]

Stop that last one hit different cause I work at cfa and we have codes to our bathrooms and if I don’t wear something to cover up my red shirt, they’re gonna ask me for the code on my lunch break. Mid-eating-my-sandwich too. Like you can’t leave me alone and ask my many other coworkers who actually ARE clocked in? I just wanna eat my food

[@novaanimations5958]

…I’m pretty genuine when I say these things. Is everyone else always annoyed at people? I am never going shopping oh god

[@Eva-jf2vd]

Honestly they should label the boxes in the back better

[@kaitlinf6929]

If i ask an employee right after entering, im in a mad rush because i literally get a 30-minute lunch, and my manager freaks if im late getting back, and sometimes it takes me 10 minutes to get to the store(1.2 mile drive) 😂❤

[@samanthaholmes5922]

My brother is autistic and did work ex in WHSmith and he told me some lady walked past the section she needed to ask him where it was and he sent her to a different section of the store, i told him he cant go doing that and his response was "Well if shes going to be incompetent then im going to be incompetent at my job." Ended up explaining to him that that isnt how that works and he can't do that again.

[@folkloreofbeing]

I work at an airport. Customers ask me where the toilets are, the exit is and how to get to departures. And quite often, they're standing RIGHT IN FRONT of said things.

[@Joy21090]

Airports are overwhelming sensory nightmares. Please be kind to travelers.

[@obeliilebo3949]

As a cashier: I don’t think the latter, mostly I just have songs on my mind, and you’re not a bother unless I’m very busy and multitasking or if you’re being rude and if you make a joke about your partner drinking too much (usually the husband) then I’m going to pretend laugh. But it the would be too much energy to think badly about you because of of a minor inconvenience. And we’ll forget what you bought anyway, no need to feel ashamed!

[@bicuriousdirtbikeboi2594]

Customer: “What time is the cruise?” Me: “We have an 11, 2:30, and 6 o’clock. Here’s a paper with the times and prices” Customer: *reads the paper* “So do you have one at 12?”

[@kellybyrum4333]

I'll have people stop right in front of the large endcap of batteries, with a large battery symbol above it, and ask me where the batteries are. The amount of times I have to say "behind you" will never outweigh my immense disappointment in the general public

[@bluefeye]

It gets especially annoying when several people ask for the same item, so I know we don't have it, and then a fourth person asks and when I say "oh, sorry, we don't have that," they insist that I check "just in case." 🙄

[@lolbrb8697]

I will never ask an employee for help again

[@Joy21090]

Don't let poor customer service win!

[@canhelas]

All so very true plus for breaks I used to have customers ask me for help when on my lunch I would be standing there holding my phone a drink and looking at the sandwich's and still be asked where stuff is or even worse when I was finished for the day and even had my coat on lol

[@bingolinging]

What retail workers actually do: hide the item they want in the back so that they can buy it themselves when it goes on sale/clarence I know this because I worked at Spirit Halloween. My coworkers did this all the time, lol

[@michelarose9486]

Too real I’m chuckling

[@shanadavis3001]

Do one for baristas!!!!😂

[@bodyblitzcentral]

For me that’s cal I went to Asda asked if they have prime in the back and well I got the cans

[@scottsimpson5398]

The one I've seen that annoys me is when customers look at the menu we have, read it a few seconds, then come and ask if we have a menu, like I just watched you read it, of course we have one

[@ivanimations9621]

i *WISH* we were allowed to say the break thing

[@user-wv8py3em1s]

And this is why I have social anxiety

[@_Slow__]

the 3rd one is funny to me for some reason since ive bad eyesighted(nit blurry sight, just cant see stuff easily or catch them easily, esp from a particular sight) and even if i did i would not even notice it lmao

[@rttingkiwis]

as someone with anxiety, this was kinda a terrible post . most retail workers don’t feel this way , we don’t think negatively of you . and please don’t hesitate to ask us questions !! i get happy when people ask for my help . as long as the person isn’t rude to me i don’t think negatively . also please don’t be rude to your cashiers or the workers you see in a grocery store .

[@Strawberriiz]

This is why I have social anxiety

[@astraeareya]

See what I don’t understand about people, especially my mom, is why they ask an employee before even attempting to look for it. Yes, you can ask where something is but at least try to look for it.

[@shinyteethandme]

This is so real

[@grwmanddailylife]

at ulta when u ask for stuff in the back the usually always have it the one near me atleast apparently isnt the case there lol

[@Miakara938]

Not the customer is always right...... the cash register is it.

[@CualaCailini]

thats so cool poundland is called deals in ireland

[@finestein1931]

It is fine to ask without looking first ifnyou dont know the store