What’s the difference between our Camera Hub G2H Pro, Camera Hub G3, and Camera E1? 🤔

[@paulhimle]

So far I’m really liking your cameras and other products. Any plans for an out door camera (besides the doorbell one)?

[@Aqara]

Yes! We are working on it :)

[@rl7685]

G5 Pro will be soon available

[@RBSTERRA]

g2h pro already for frimware support matter ?

[@PraneetTulshyan]

Hi, 2 questions - 1. does the G3 camera also have 2-way audio? couldn't find this anywhere. 2. can infrared device scenes be exported to Home Kit app (not just shortcuts)? for instance controlling the AC temperature and power control, etc. from the home kit app? (i have Apple TV 4K 3rd gen with matter support) just clarifying (since there is no feature comparison page on the website) - out of the 3 devices - E1, G2H Pro and G3, only the G3 has an IR blaster, and only G2H and G3 are hubs, right?

[@Aqara]

Yes, the G3 Camera has 2 way audio! For the 2nd question, please email our support team for help with the specific automation you'd like to create: [e-mail] :)

[@PraneetTulshyan]

@@Aqaragreat! Thanks for your response. is a newer version of the g3 expected anytime soon, since it’s been over 2 years? :p One that is an infrared blaster home hub camera + native matter support, all in one.. then I’d rather wait to buy that

[@Viralplace]

My Hub3 stopped to works after your firmware update. Now It has a yellow light on and is offline. I tried to restart the wifi and push for 10 seconds the button. Nothing happen... what should I do now?

[@Aqara]

Oh no! Please email us for help: [e-mail]