Where to turn when dealing with missing mail

Local man fights to have his package insurance recognized by the U.S. Postal Services.

[@stephanie649]

USPS is getting sketchy and sketchier.

[@missylou82]

Yes, they are. They used be getting mail every day. Now, it’s less and less.

[@weprin2]

The USPS in California is worsening with their gross negligence. Because of them, I never got my birthday check from my uncle and now my license registration renewal is missing in action right now. Something needs to be done about their wrong doings because this is really really getting out of hand with them. This is why I haven't been shopping on eBay for quite a long time.

[@weprin2]

Does your package provide a tracking number on it? Cause if it does, that way you can pinpoint where it's exact location is if it's still in transit and get an estimate delivery time when they'll drop it off at your residence. If worse comes to worse, contact the seller.

[@cormaconeill8241]

ordered a hat on grailed saturday, seller shipped out monday it is wednesday now and usps still has me on label created, not yet in system they are rediculous!

[@weprin2]

Aww man, I can't believe them.

[@cormaconeill8241]

they just updated it a few hours ago lol

[@weprin2]

Oh, okay.

[@ijustrealllylikecats]

I'm so done with USPS. They've lost 5 of my packages just this year. *eta- the worst part is that they don't accept ANY responsibility, if they lose your stuff, it's on you to eat the cost.

[@LightningN1NjA]

Yeah don’t use usps, they went down to the bottom of the barrel. FedEx all the way

[@wizardz7938]

my package is missing as well =(

[@wizardz7938]

found and delivered finnally what a waste paying 2 day mail delievery

[@johnp7790]

WIZARD Z how long did it take ?

[@wizardz7938]

@@johnp7790 1 month

[@IlluminatedGame]

Been 20+ days and all I'm getting is "arriving late" on my tracking number. Sigh..

[@lpsoreoproductions1]

WIZARD Z same it was suppose to come today and the tracking number said it got lost and is being found

[@_LetsGoMe_]

The usps is full of shit, I live in Sacramento California, I order a shirt and it comes all the way from Las Vegas Nevada. It got to my mailbox in less than three days from when I ordered the shirt. The next day I order another item, this item comes out of Tracy, California that’s about two hours away from where I live in comparison to Las Vegas which is at least a 15 hour drive away. I paid an extra 12 bucks to get it out the next day from when I ordered it, and some how they manage to “lose” my stuff and claim that it’s still “in transit” in a town thirty minutes away from where I live.

[@marcos45923]

The same thing is happening to me!! I had 2 orders shipped out on the same day one from Viginia and the other from Colorado. The one from Virginia came with no issues and a day early. The one from Colorado is already 5 days late stuck in LA with the last update saying "In Transit." And it's only 30 minutes away from my house!

[@stephanie649]

I wanna start shipping with other providers.

[@stevenhoward6940]

da don I agree. I would honestly trust a machine moving my package before I trust any USPS mail carrier.

[@user-dn9vd9xg9p]

Explain this. When we rented a post office box for 80 bucks per year, we continued to get someone else's mail in the box. We continued to complain because the mail we were getting was inappropriate and actually creditors and even the IRS was looking for this guy. Now, when we kept giving it to the guy that worked at the postal office counter he put that guys mail in a box behind him. I called the 800# to the postal service and even mailed all the mail to the fed postal office. When I spoke to the postmaster he got defensive and yelled at me and said "are you accusing me of giving this guy a free postal box and holding his mail for him to pickup? " Wow where did that come from? It took 6 years of writing the postal commission, fed postal address, amd others. 6 yrs later, finally, an investigator called me and came to that post office. They finally fired the postmaster. Apparently he was dojng something wrong. Now it makes me wonder if other postal offices do this for their buddies that don't want to pay for a box and keep their buds in hiding from creditors and IRS. ..

[@starrynightcos9890]

My package is missing and it contained stuff that cost me over $400 dollars worth of Christmas gifts.

[@alishbausman2614]

Did u ever get that

[@DogDaze66]

They lost my guitar I sold and shipped and I’m out a lot of cash as I trusted them to deliver less than 1500 miles down the east coast to Florida , never will I ever ship anything of value with anyone but UPS again .

[@rkelley8475]

I'm going through the same thing . Insured and certified . Never delivered. But they denied my clame

[@suryen8]

I ordered a phone online. I got the package but it was empty. I didn't even open the package because its so light and I still have it as evidence.

[@johannsebastianbach7846]

I hate USPS late and lazy

[@kaceyle4706]

We need to sue the worker responsible for it . Never have issue like this 10’years ago . Now that you have a whole bunch of newbie comes in and take the jobs and some of them don’t even know how to do their jobs and it’s shame that is part of protective federal activities

[@dianar1446]

I have same problem!! No one wants to help me :( I already submit a claim and still have no answer from them. It has been 2 months still waiting

[@yuncreations]

Diana R omG! I just opened my claim and they said it is going to take three days. You’re scaring me now...

[@alishbausman2614]

Plz update did u get your parcel

[@WhyarewehereNow]

I have 45 packages dropped off at one time missing for over 14 days no update status or just says acceptance, nothing from usps after filing a claim. Are they Fing serious!!

[@kelcritcarroll]

This is just what happens when a person trys to get disability benifits as well….a big runaround as the system trys to discourage you to the point of giving up…until you hire a lawyer…in the meantime you are two years of being desperate ill and unable to take care of yourself..possibly even without a place to live a this point.

[@fmaforlife3964]

I'm watching this video today(03/14/2023) because I was notified by e mail that my letter from USCIS was scheduled to be delivered by mail on 03/09/2023 and I have not actually recieved it in the mail.

[@jonparker4108]

I had a similar situation but not such a happy ending. After months and months and exhausting every available avenue nothing was ever done.

[@rayfl502]

End saturday delieveries now.

[@johnw4659]

Hey Jackie Callaway, How about you do some reporting and tell the audience what the number is rather than beg for visits to your FB page. You Newsreader.

[@JL-yy1mq]

John W exactly!!!

[@killall8823]

She's a fucking Mutt for that

[@themoldysandwich773]

I've had 3 packages I ordered go missing since early December. Can the post office still help if there is no tracking number?

[@yuncreations]

The Moldy Sandwich no tracking number? That will be extra hard

[@reselldaddy4782]

It’s not a system error they deny you ever single time in hopes you will just give up. I’m in e-commerce hence my name.

[@user-rg6xt3dw8g]

Unreal the usps won’t rediliver my letter it needs a signature I’ve called n they said at post office I went to post office & they said not there so I waited and stayed home several days plus called tracking gave tracking number and they say it was delivered and it was not I never got to sign for my letter I’m fearing it’s legal or time based and they don’t know where it’s at now

[@jas8471]

USPS allows their handlers and carriers to open and keep packages that they like. We the consumers lose out on money and merchandise. They won't care until we stop spending money with online brands that we favor. I will no longer shop with companies who associate with USPS.

[@nolove175]

No they dont.

[@barbaratyrrell3185]

Simply stop mailing start paying your bills on your computer and support your local businesses and pharmacy you get medicine faster to though you pharmacy they deliver the same day

[@mayaw9922]

I've been waiting to receive my mail for 2weeks to recieve my item even paid £180 to get the mail redelivered to the PO Box the item is still not received, Royal Mail is officially a joke! 💥

[@Cactus2734]

Did you get your shii?

[@FOREMAN3301]

12 billion and they still can’t get it right. Time to reform USPS.

[@seans758]

Not all of this is just USPS, a lot of it is separate management of facilities.

[@yuncreations]

I just opened a claim, usps lost my package worth $200, my biggest worry is that the label was only first class, so no insurance (Ebay’s fault) , what are my chances of getting compensation?

[@nayelii9672]

Hey, same thing is happening to me ): did you ever receive your package??

[@yuncreations]

@@nayelii9672 hi! Well , what happened is actually the buyer tried to scam me, it was a return, I am the seller. So he didn’t send to my address, and I got a letter from the usps stating that it wasn’t sent to me, so even though it was marked as delivered, ebay sided with me in this case (thanks to that letter) and gave me refund. So really I don’t know what the sent back, for sure not the cell phone I sold. So I suggest you investigate with the post office. Or tell me more about your situation

[@kallah4999]

Pro tip for Tucker😂

[@xxdaemochibixx120]

Made an order that was shipped USPS got the label for my package in the mail in an envelope that had been cut off my package

[@sherylarmstrong998]

Does this include tracking packages? What about this feature informed delivery? What if I am able to provide the address where a 1st class item is sent to and I know what featured stamp was on that item?

[@michellelee4843]

I mailed a bag from Singapore for refund in the USA, to the seller The Weekend Edit but according to them they did not receive it. After two months of enquiries by Singapore Post,which didn't get a response until a follow up email recently, US Postal claimed it was delivered. Now I wonder where did it go? Stolen? Lost? That bag cost more than $150 and sending it back another $37.Now if I want proof ofdelivery I need to pay $10.70.I suppose I should forget about online purchases because no one really cares what happen after you make a payment.

[@HoneyBadger201]

Probably stolen or stuck in customs in Singapore. If that does happen usually they return it to you and it could take months.

[@WhyarewehereNow]

I need that information she was saying I can’t find it on her page.

[@gdlxr]

I ordered a package and it’s getting delayed every time it said the 2nd now it said the 6th and still no package it always says it’s in transit :( (Also it been in transit for like a week) Edit: it came :)

[@ocsvcsvcsvo]

SuperGDR Gaming TV how long did it take for it to come?

[@gdlxr]

ocsvcsvcsvo at least 3 weeks

[@NoName-gp2dt]

Hey I just ordered a PS4 pro like a week ago and today (around 12 hours ago) it says that it’s delivered in/at mailbox but it’s way too big for the mailbox and when I tried to see if they left it nearby it wasn’t there CAN YOU LET ME KNOW HOW U GOT IT BACK?!!!

[@Xtreme_Erik]

Any advise on a package that never updated tracking history only history is USPS awaiting item. Shipper claims they genuinely dropped it at the post office it’s now 1 day to estimated delivery date and still saying USPS awaiting item

[@skindawgmanson5592]

Came here after a package went missing. Track & delivered but no we’re to be found. Happens when bullion is ship. Second time.

[@craffte]

This video is 8 years old.

[@fakeuchiha1177]

I wrote the wrong address and its failing to get intercepted what do i do?

[@alishbausman2614]

Have u ever get it done?

[@colleenmcneil5673]

hey jackie am having a problem with a package i sent off to Switzerland for the past two months now and my nephew haven't received it and the post office is giving me the eun around..plz help me thanks

[@mr.c4p]

SLIPPRY FUX

[@mj23greatest]

whatever was in there must have broken or spoiled see that every time with fruit that's gets spoiled

[@barbaratyrrell3185]

People please don’t us the post office they are getting so bad start paying on line support your. Local pharmacy they deliver your medicines to your door that same day

[@brybrun]

Stop blaming the carriers, most of the time it's not even they're fault. The post office has many facets.

[@stevenhoward6940]

xp2000 It is the carriers fault. Most of the people handling packages are lazy and sloppy. They just grab the boxes and throw them in the truck. This is why a lot of packages get lost because shipping labels can tear off when tossed or the content inside the box can break. I’ve worked in shipping and receiving before so I know this happens for a fact.

[@wannabe1me927]

Steven Howard some, because others do their job correctly, but there are some that steal and only do it for the money