Whirlpool Washer Repair - How to Replace the Suspension Rod (Whirlpool # W10780048)

Do you need help replacing the Suspension Rod (Part # W10780048) in your Washer? With this video, Steve will show you how easy it is to complete this repair yourself, by taking you through the process step-by-step. When you do the repair yourself, you can save time and money that you would normally spend on having an expensive repair technician come to your home. At PartSelect, we provide tools for success at every stage of the repair and have been helping do-it-yourselfers since 1999!
Do you need a replacement Suspension Rod for your Washer? At PartSelect, we pride ourselves on selling only Original Equipment Manufacturer parts, so you know the part you buy will be compatible with your Washer. You can pick up an authentic OEM part sourced directly from the original manufacturer here:
www.partselect.com/PS11703290...
The information in this video is specific to Maytag, Amana, and Inglis Washers. If you’re looking for a replacement Suspension Rod for a different model Washer, simply enter your model number into our website here:
www.partselect.com/?...
For help with where to find your Washer’s model number, use our handy model number locator here:
www.partselect.com/Model-Numb...
If you are having one or more the following issues with your Washer, replacing the Suspension Rod may solve your problem:
1. Shakes and Moves
For a list of other parts that could be causing one of these symptoms, visit our Washer repair page, for help troubleshooting the problem:
www.partselect.com/Repair/Was...
PartSelect.com is committed to providing you with high-quality parts, quickly and easily. Buy with confidence by learning about our Same-Day Shipping, Secure Shopping, and 30-Day Return Policy on our website.
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At PartSelect, we’re here to help at every stage of your repair. Our friendly Customer Service Representatives are happy to help with any questions you have about your repair, your appliance, or your replacement part. Visit our website to try our new LIVE CHAT feature, to speak to one of our customer service representatives.
This Suspension Rod Matches the Following Product Numbers:
PartSelect Part Number: PS11703290
OEM Part Number: W10780048
For more helpful repair videos, you can browse through the hundreds of repair videos on our KZbin channel. For more help with your Washer, look at our Washer Repair playlist on our KZbin channel:
• Washer Repair - Replac...
Stay safe during your repair! Be sure to check www.partselect.com/Repair+Saf... for proper safety procedures before you begin. Use of this video is at your own risk, without liability to PartSelect.com.
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[@darcychurch9749]

You have just saved me. I can’t afford a repair visit or parts, but with your help, I can fix it myself. Thank you very much!

[@kiaracruz2620]

Thank you so much for making this video. This was so simple and easy to follow that I was able to do it with the help of my brother.

[@edsmith6464]

Great video. Almost gave up trying to compress the springs from the bottom when I realized my washer had slots on the bottom attachment to make removal easy. I put the washer upright and fed the spring rod through the slot, hooked the end through a tie-wrap noose, and easily pulled it into place. Worked great!

[@MARLONdaman]

I think this guy and his company for showing me things I needed to do to get my washer back in order!

[@TheMelaninWarrior]

So I replaced my suspension rods and after a few months the banging came back. I tried different methods to secure the tub, but the banging kept happening. After watching this video I see there are springs that can be put on the rods. I never had those on my kenmore machine I've looked to see if they broke off and nothing was there. I made my own suspension rod supports. I used some black tie down straps with the silver hooks that flatbed truckers use. What I did was put one on the back right side, I hooked it to the tub post then looped it twice around the rod ran it along side of the tub, and hooked to a opening on the machine in the front. On the left front side I did the same thing, but hooked it to a rear opening. The machine doesn't bang violently anymore, and it is more secure than it was before. I breathed new life in this 8 years old machine.

[@pbm___000]

I have a Roper machine I need to replace these. I watched three videos on how to do the replacement.. this was by far the best and most thorough! In fact, none of the other videos suggested hanging on the rods on the crosspiece, which makes the replacement much easier/smoother when turning machine on its side to get under clothes drum. Great help!

[@thrash1320]

great instructions,I followed your tips,and had them put in easy, 45 minutes

[@davidmulloy1334]

My Machine is only Five years old and this came up. it is a Kenmore 500 Series. And Didn't I get Lucky... The Lower Spring perches are molded into the side of the outer tub and the entire operation can be done from the Top. Much easier than Laying it on it's Back. I wish I had Known that before I moved the other appliances to make a workspace!! Either way, this video is super helpful and, if nothing else, it relieved the anxiety of tacking it myself! Thank You

[@williamhicks6409]

Excellent video! I have one suggestion. When lifting each rod to install the new suspension balls, I found I couldn't grip the rod tight enough and it would slip down before I could get the ball on with my other hand. Using a rubber glove on the hand holding up the rod allowed enough grip to get the ball on.

[@BenjaminRay]

I had the same issue. Seemed like they wouldn't slip at first, but by the time your hand gets greasy or sweaty, you really can't grip them without a glove or plyers.

[@howardlatchman6070]

Thank you very much. The direction was very easy to follow. Great video 👍

[@webkennection8158]

Found this video. My 17yo Whirlpool washer drum was hitting the sides when starting spin cycle and bouncing around. Called the appliance repair places and all were between $250 to $300 to fix (was told it would be 2 hours labor, $85 house call and $80 for parts). Washer cost $340 back in 2005. I ordered Whirlpool suspension rod kit and paid around $40. Took less than an hour and the old machine is working like new. No noise or problems with out of balance spin.

[@jesesingon1980]

You are wonderful! Thank you so much for this video! This is my exact washing machine and I feel extremely confident after watching this video that I will be able to fix it with little to no problems... LOL thank you for your time! I appreciate you so very much!

[@lm122182]

at 10:09 you removed the left front and rear ball and discarded the you secured the washer am I missing something 🤔

[@BenjaminRay]

Looks like a bad edit. They used the same video clip to attach the top of the washer that was from before laying it down on its back. For example, he did install the rear right ball/bearing, then said to do the rear left. But then they cut to the scene where rear rods are just hooked onto the frame, then he closed the lid.

[@ricparker3620]

This was extremely helpful- thanks!!!!

[@sittingindetroit9204]

Thank you. Reminder to everyone, especially if working by yourself, make sure you clip the new rods on the frame before lifting the washer upright (as a "friend" did). The whole tub, surround and motor will be sitting on the ground with the rods 6 inches from where you need them. I......I mean my friend, was very peeved with himself.

[@pedrofeliciano7222]

Thank you so much, problem fixed 😉

[@martinmiller7609]

Great video. The instructions were spot on.

[@rogerellis8812]

Great Video

[@davidfrappier867]

Thank you for your video. You made it look so easy.

[@Dan-yl5tk]

Thanks for the video didn't need to replace the suspension the tub got stuck under the lip in the back. Was able to take it apart and free it using this.

[@gsunde]

Outstanding! Piece of cake..A++

[@007kidronnie]

thanks for this video this was very helpful for me.

[@geraltofreviews6032]

Great instructions. So helpful. Thank you!

[@balladofthesevendice]

This was incredibly useful, thank you!

[@LibrenoDMCA]

Good video. Informational. I saw another that used a tilted machine + scissor jack that seemed ok.

[@joeshmoe5935]

doing this repair second time in 3 months same machine. 1st time bought from ebay. Advertiser had the words lifetime warranty on his ad. 3 months later he wouldn't honor it. put complaint in with ebay and it seems to be getting nowhere. I give them one more week and get in touch with them again. But the idea of hanging all 4 pieces on crosspiece seems a lot easier than moving the washer up and down 4 times. This time bought Whirlpool factory cert parts.

[@ljslw]

I use an old support rod and put the end with the hook in from the top and hook it to the new rod and pull it up. It’s easier to pull the new rod up and set it in the ball.

[@shortyduwop9172]

Wish I saw this before I laid my machine on its side. Tight quarters.

[@rubbercrutch1]

That is a great idea!

[@williamreeder3660]

Thank you for a great video !

[@theophany1770]

Really appreciate this!

[@DiegoBoquer]

I just watched your video. I ordered the parts myself and will try to do it myself. Thanks

[@charliedavis3699]

Where’s you order parts

[@bobconner6013]

The banging and ul problem on my kenmore was caused by the worn out tub bearings

[@paintediva]

Yaaaay!! I'm gonna fix my machine!!

[@chiefkief2579]

Do all top loading washers have these my tub is all over the place and I don't have any rods at all ?

[@fitzroybeckett9907]

Hey man I love your videos thanks but where can I buy the suspension spring noumber WTW4950HW1 length is 26 1/2 to buy.

[@Ashley-gt7xt]

Hi! I love your videos, they are always very helpful. How will I know how many springs need replaced? My washer only had springs on the back 2 rods, so in not sure if those were the only 2 as this is a used washer. Would it hurt to put springs on all 4? Any info is greatly appreciated! Thank you

[@Me-ew8uh]

I have the same washer and it's missing the 4 springs that go from the drum to the suspension rods. The guy before me must have took it apart. Where can I find these springs? Thanks

[@kevin_ramirez2529]

I wanna know how to bypass the lid lock on this washer? Any idea

[@mayito714]

Replaced mine and its now as quite as a mouse. Thanks....

[@Atnov360]

Great video!

[@bigguill]

I've also replaced the rods. Machine worked fine for a couple of weeks but now bangs and dances at the begin of the spin cycle. I tried the calibration method but that did not help.

[@mindfulparadise88]

My washer doesn't have the mounts for the rods. I have a whirlpool lsw9700pq0

[@patriciascott4748]

How much does these springs cost

[@MARLONdaman]

I realize my Amanda had no retention rings to them and this really pissed me off. 😡🤦🏿‍♂️I believe that they assembled mine washers at the store I bought it from! The store is not out of business. I had to order my my rings and springs to get my washer back in order! I am glad so far I don’t have to do a total rebuild of my washer!

[@Scrappymom0125]

I purchased the roads had them replaced and it still goes off balance should I trash the machine?

[@partselect]

Thanks for the question! You may not need to trash it yet! Here are a list of some of the parts that can be causing your washing machine to move: www.partselect.com/Repair/Washer/Shakes-Moves/. Let us know if that guide doesn't help, and we can help you troubleshoot it further!

[@ljslw]

If you wash sheets with towels it will get off balanced. These washers are very temperamental. Wash sheets with only sheets

[@Dougwiser420]

@@partselect The URL you referenced has no further information on this problem, and this video is problematic at best. These washers have big problems with balance and no one has any idea what is wrong or how to actually fix these piles of junk metal.

[@robismod]

PartSelect I believe there is an edit that is wrong near the end. Just before he is about to finish lowering the top to secure for finishing, it shows him having pulled the back rods up and hanging on the back crosspiece, then mentions discarding the old socket assembly.

[@artwilmeth6944]

@@partselect , do all 4 rods have the tub centering Springs? I took the back off our Kenmore and can only see springs on the back rods. Could missing springs be the cause of severe vibration ?

[@WV591]

just can't get the top off on whirlpool no hinge screws on the back and putty knife under front don't work.

[@kyasidre]

This is definitely a 3 person job.

[@sadealexis4319]

I'm going to change this myself. Imagine these guys are trying to charge me 300 bucks to change it.

[@ministeriowamliveforlives]

Great helpful video, but you should suggest to your viewers to always use gloves while performing this or any repair on a washing machine , since the metal edges are very sharp and WILL CUT YOU !!

[@MrTelejohn]

these rods are an engineering weakness- the rods are fine & the springs are fine. The little sponges inside the cap with grease are the problem. There needs to be some friction tension on the rods as the tub is moving but the little sponges wear out and become loose quickly, which allows the tub to bounce like the tazmanian devil. I filled my caps with silicone caulk- not sure how long this fix will last before rods slip through too easily.

[@leahsworld701]

Pretty ridiculous you have to lay a machine down to replace suspension when all others have a slit you can pull the rod out through on the tub portion

[@whollenbeck8]

This is NOT an easy task. Especially when you have the Kenmoore model I have.

[@josephcade3541]

For gods sake i am begging you get rid of the camera guy PLEASE hes not getting close ups on at least 50 % of what your talking about !!!!!! If you dont your going to lose a lot of viewer's because there is a lot of other videos that have good camera shots. This is the 5 time i ask you. If you dont change iam gone