Whiteboard: PDSA in Everyday Life

Robert Lloyd, PhD
From the IHI Open School's online course:
QI102 Lesson 5
courses.ihi.org

[@projectnextdiy5483]

Your a great instructor. Nice handwriting and voice. Thank you.

[@utube6342]

Shewhart called the process the Plan-Do-Check-Act Cycle. Demining changed it to Plan-Do-Study-Act because he thought "Check" put too much focus on using a checklist and not carefully analyzing/studying the results.

[@nosapience]

HaHa! Confirmation bias, looking for the thing you like in anything and seeing a connection.