Who should read Excellence Wins? By Horst Schulze

As founding president and COO of Ritz-Carlton, Horst Schulze established a new standard of excellence in his industry. He energizes organizations to reconnect with their service commitment. Horst is the author of Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise.
#DESCRIPTION
Horst Schulze talks about his book, Excellence Wins and explains why anyone in business can benefit from reading it. He discusses his belief that to be successful in business you must focus on your specific market and the needs of the customers. Schulze goes over the need for alignment between a company’s mission, the employees, and management.
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