Why Alibaba Gave Up On U.S. Consumers

Alibaba is China's largest e-commerce platform. In its latest earnings report, Alibaba disclosed having 636 million annual active consumers on its China retail marketplaces. That's almost double the entire population of the United States.
Alibaba's reach today expands far beyond e-commerce. Its realm now covers cloud computing (Alibaba Cloud), digital media and entertainment, (Youku, Alibaba Pictures, Damai, Alibaba Music, Alisports.com) and logistics services (Cainiao). Alibaba is also part owner of financial services company Ant Financial.
Despite its enormous Chinese following, Alibaba is still not a well known brand to many Americans.
Watch the above video to find out why Alibaba hasn't won over U.S. consumers and how it has focused on attracting U.S. businesses.
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Why Alibaba Gave Up On U.S. Consumers

[@CNBC]

Do you think Alibaba will try winning U.S. consumers again in the future?

[@JoshWitte]

Not if the US keeps starting asinine trade wars. Just look at the newest reports showing that the trade dispute with China is costing us $3 billion per month.

[@TWE_2000]

@@JoshWitte worth it if it means we diversify our trade to other countries or domestic markets and don't end up dependent on China which is a state run authoritarian regime

[@JoshWitte]

@@TWE_2000 I dunno, I'm getting pretty tired of all this "winning"

[@TWE_2000]

@@JoshWitte I never said winning nor claimed to be a Trump supporter, I said it's worth the cost because I don't want the U.S. to be at the mercy of a regime like the PRC.

[@goatskin4487]

Nope

[@mm-wn8vm]

Amazon sellers basically made their purchases through ALIBABA and resell them for 2-3x the price. LOL!

[@JJJ.98]

@Tom Nguyen third world? China is considered a developing nation.

[@victorshx]

@Tom Nguyen Nguyen? I bet you are a Vietnamese and never travelled to China.

[@maniacwong5723]

@Tom Nguyen do some reading first, Alibaba already became the No.1 e-commercial service provider in the world since 2018 Q2. In China amazon is about to die, amazon china only has less than 1% market share.

[@leejo5160]

@Tom Nguyen salty vietamnese lol

[@salvadoramaya4908]

@Tom Nguyen China is a second world nation by the way, and growing second by second.

[@gacherumburu9958]

Alibaba is 4 wholesalers, mostly. AliExpress is for consumers. The west seem not to like long but cheap shipping time. So, some guys import via Alibaba n sell via Amazon n eBay at high profits.

[@liuyangyang]

Gacheru Mburu not some guys, but many many many.

[@jon-unicorn-doxxer]

@TheChosenOne what type of poster did you bought?

[@skullsaintdead]

Exactly, I buy stuff of AliExpress and those items are almost always on ebay and Amazon at 150% the price (Amazon is the worst). Usually its the same stuff on Alibaba, but there you have to buy 100-1000 of a particular item! It's def for wholesalers, but AliExpress is still the cheapest out there, cheaper than ebay and way better than Amazon (which is useless in Australia, expensive & no one ships to AU). It only takes 3-4 weeks to get to Australia (2 weeks for UK/USA) and the sellers are (in my experience) super nice.

[@charlesmelenyzer8919]

Wow, thank you! I have used Alibaba for some business proposals but I never knew about Aliexpress. Appreciate the post!

[@misterjag]

I've bought a bunch of stuff from Chinese retailers on Aliexpress. The shipping, which had tracking, was usually free to the customer. If there were a charge, it was minimal. Almost always arrived in two weeks or less. Often the pricing is no better or even higher than what you'll find on Amazon or eBay, but the savings on some things is amazing.

[@chiho8119]

Most funniest thing is that most of the products that Amazon and eBay are selling on their platform are made in China.

[@dadude4960]

@Apeman Commeth yes. Chinese made products are becoming more expensive. but the quality is also going up, simultaneously... it's not like you don't get anything for that price increase. i personally prefer paying 50% extra for a product that lasts double.

[@minhtrietvo8448]

@@dadude4960 Well that's not how companies work but ok

[@malcolmholmes2596]

@ungratefulmetalpansy not to mention diabetus

[@bravodefeated9193]

diabetes is on the rise in china also

[@miguelpereira9859]

Products that are designed and owned by America and manufactured in China is something that benefits both countries, don't know what's "funny" about that

[@devilorchard]

because seller in US are already reselling goods from alibaba. lmao why invest when someone is doing something for free.

[@campkira]

The thing about internet selling is, it is a world wide market. You are competing with everyone in the world.

[@htin08]

Yes, Alibaba is wholesale and Amazon is retail. Small traders buys from Alibaba and sell on Amazon. Alibaba and Amazon complement each other.

[@xwatson3431]

Sherry Cutie Many Amazon sellers buy goods from Ali then resell at 2 or 3 times price.

[@omniminokyo2]

So true! People contact Alibaba, then asked them to add a few logo into each products and then resell them in eBay, Amazon, and Facebook. That’s how people make a killing.

[@Dr.HouseMD]

campkira true. The trick is to either get there first, sell something few people have, or convince the market that yours the best purchase.

[@user-fc8gq1po9b]

So what Amazon is giving up in China and vice versa for alibaba in US. Foreign companies will always have a disadvantage.

[@wahtusy3519]

Wow. I didnt know Alibaba owned Lazada. Lazada is the number one online shopping site in the whole of Southeast Asia. Good job, Jack Ma.

[@lifeisgood2542]

Wah Tu Sy not satisfied with his earnings from alibaba. he opened another shopping site. people are just not contented with what they have

[@federalfinder]

​@@lifeisgood2542​, WRONG. Alibaba bought Lazada after Lazada took off. People are not contented with just talking about what they know.

[@PissMenn]

Almost all unicorn startup(valued > $1billion) in southeast Asia were funded by the Chinese.

[@sleepyearth]

Yea Jack Ma bought Lazada from Singapore which was founded by a German group. TBH. Lazada was only majority owned by Jack Ma for only 2 years. By then Lazada was already well-established.

[@sleepyearth]

@@PissMenn Wrong again. Lazada was funded by the EU before the Chinese. Please don't talk if you don't know what you are talking about.

[@yiorgos-theo]

Alibaba sites AliExpress & Taobao are fantastic money savers. You find the same products as in Amazon for half the price. And for many items you can haggle with the seller and get an even better price than that shown.

[@Pernection]

but the shipping times and returns...

[@bl00dkillz]

Not trying to wait 3 weeks for a phone case so no, Amazon ftw at least in the U.S

[@bl00dkillz]

@Pichkalu Pappita basically my point, we're not trying to wait 2 weeks to a month for a package on alibaba without paying a fortune for express shipping nonetheless

[@nagi-springfield93]

@@Pernection so sad, in here my product usually ship within a days or two, the fastest was around 4 hour

[@heaniusx5191]

Hell no! I brought more and more stuff, sometimes I don't need them so much, just because they are cheap. Cannot resist.

[@Hiraaad]

4:54 "For someone living in the U.S, it may be hard to grasp just how influential Alibaba is in China." Then goes on to list exactly the same type of services Amazon is doing in the U.S. market!

[@kaibaCorpHQ]

Ya, I was like it's basically China's version of Amazon...lol

[@varg92]

It's more than Amazon. Half of the payments run through Ali pay.

[@jifa17]

Huge difference. Alibaba is way more than Amazon. You can live in the US without Amazon, but it would be very inconvenient without Alibaba in China.

[@dr.lyleevans6915]

Var r May be true, but although China has ~5x as many people as the US (giving Alibaba a much larger market), and roughly the same GDP (a little more if using PPP, which is relevant concerning domestic spending; a little less is using nominal figures, which factor in to international evaluations), Alibaba is only worth half (slightly less) of what Amazon is. Apple is both the highest valued and highest net earning company in the world, followed by Microsoft. Amazon, Alphabet (Google), and Berkshire Hathaway (Warren Buffet is the largest shareholder, also operates the company) round out the top 5. Facebook (#6), then Alibaba (#7) and TenCent (#8) are Chinese companies.

[@phinadelphiahlongwane3485]

It's ignorance to compare Alibaba to Amazon...

[@milaniinalim3357]

People don’t have the time and patience to sift through hundreds of sellers to find the best quality product, they’d rather pay more and be sure there won’t be any back and forth between them and the seller due to unmet expectations, convenience and efficiency is priceless!

[@ohyeahyeah3164]

When i look at the thumbnail i first saw “Why Alabama gave up on U.S customers”.

[@jen_nice2059]

Sweet Home....Alibaba

[@DarkReapersGrim]

Did they say eBay? EBay is trash. It's been declining for over a decade for a reason. I bought a PC 4-5 years ago, it broke right after the warranty expired and I had to pay $125 for repairs. Complete garbage. EBay's a threat to nobody.

[@jeffrejr1]

It's full of fraudsters. Amazon is a much better place to sell.

[@jeffrejr1]

@Nanny State NoNo's buying isn't a problem. Selling is.

[@aquagerk3646]

It will be awhile until US citizens realize that almost all the stuffs they got from Amazon are the same one and cheaper at AliExpress. Alibaba would over take Amazon if they open up fulfillment centers in the US to make their delivery faster.

[@MrTonyProductionz]

Alibaba has zero customer service and no return or refund policy. They have reps that speak mainly chinese not English. Need more reasons?

[@luminescentlion]

Knock off Amazon in China without the best parts of Amazon

[@endeliggnist5066]

Don't you need to actually use the platform before you're fit to comment?

[@MrTonyProductionz]

@@endeliggnist5066 I've used alibaba for years since 2012. I own an eliquid manufacturing company. I know exactly what I'm talking about. I used to buy PET 30ml, 60ml bottles and glass bottles, labels and bottles. They mostly require a bank transfer or payment through western union. In america I used credit cards that I can refute. Have you used it?

[@MrTonyProductionz]

@@endeliggnist5066 I see why you left a comment. You are most likely Chinese or are from china since you like chinese military songs or communist videos. Thanks for your comment

[@willinton06]

Tri stop it man, it’s not worth your time, alibabas “customer service” might be the worst out there that’s a fact

[@sandhogssundays]

While the American market is alluring, it is not the only one. China already has a huge domestic market and they are developing new ones in 3rd world countries through the Belt/Road initiative. Alibaba's strategy of connecting American corporation and products to the Chinese market should be a win-win if trade relations were not so bad between the two countries. I don't think America's strong-arm tactics work with the Chinese, with that ship having sailed when China became the 2nd biggest economy. My sense is that China will move forward with or without the American market. Can the US survive ignoring the lucrative Chinese market?

[@veryverygentle]

US won't ban Ablibaba if it thrives in US? Something like ZTE or Huawei

[@sunchicheng5108]

GamingTV virtues spotted

[@arc46789]

Huawei is banned because of security risk, not success.

[@veryverygentle]

@@arc46789 of course...duh

[@gabak1292]

@@arc46789 You mean the US is the only one that should Snoop around?LOL😂

[@kercchan3307]

Chinese phones are spy devices, they dont even try to disguise it. I would bet all Chinese chip sets have built in spyware. Phones built elsewhere arent much better but Chinese ones are pure spyware.

[@wayne1516]

It is pretty easy to get dominant position in China with the Great Fire Wall in China which bans access to a fair and free internet. The firewall of China is one of the greatest non-tariff trade barrier.

[@bautea]

To be fair, eBay and Amazon still exist in China and have never been blocked by GFW.

[@BSPBuilder]

Amazon and Ebay are NOT blocked by GFW.

[@kshitijsharma2121]

Jack: Our focus is on small business Trump (shakes hand) : Thank You!

[@encinobalboa]

I visited the Mainland in 1980. It is incredible how far they have come in so short a time.

[@SdoubleA]

They had to. The CCP was on the verge of being overthrown. They keep people in check using economic development.

[@TheShowgunofHarlem]

I've tried purchasing bulk wholesale items on Alibaba.... Good luck importing them. Customs brokers, import tariffs, etc... Good luck. I lost thousands.

[@SpartanA31xx]

Damn...

[@divinefeminineoracle5825]

That sucks. I hope you were able to start over and recover some funds.

[@melquizedec]

say thanks to Trump!

[@SCHMALLZZZ]

@@melquizedec does someone with a tiny brain like you know what was even in the tariff list?

[@bravodefeated9193]

doubt it, when something goes wrong blame the orange dude

[@MusicLover-ti6zo]

Alibaba needs to work on their website and especially their app. The UI experience is terrible.

[@CitizenSlyder]

Deidre is a very knowledgable and eloquent speaker

[@marselvitti]

I bought BaBa stock a few months ago at 130$ and now it's 185 haha

[@alexgelfo6739]

I bought a half million shares. Doing good

[@makingthestartup3384]

Me too

@@alexgelfo6739 Good luck with that half share, someday you'll be able to buy a laptop with it, or maybe a tablet.

[@aersn4locs]

Seán O'Nilbud lmao

[@evillbunny2]

@@alexgelfo6739 you're obviously bragging to sound cool, but you don't even seem to realize how unbelievably stupid buying half a million shares would be. Not that BABA is necessarily a bad stock, but I believe it's stock in a proxy/holding company, which could make it unstable. Someone with a hundred million dollars to throw at a company would go to that company directly and invest through a funding round. It should also go without saying that a well diversified investment portfolio should only have a fraction of its total value in any 1 company.

[@JohnSmith-hz7te]

*After seeing what happened to Huawei, I would have do the same exactly the same too.*

[@ronniedai3683]

4:41 Ebay has a ton of counterfeit stuff too.

[@manit77]

Ronnie Dai yes but not as bad as alibaba.

[@kennedychong1834]

Why alibaba not targeting the us market ? It simple, US consumers has unrealistic expectation that doesn't correlates the price paid for and the quality of the product.

[@CTOInformation]

well said. complaining everything but can't afford anything.

[@ryanstrohman7429]

kennedy Chong yup, because it’s extremely unreasonable to have a decent return policy and semi-competent customer support

[@bendover1125]

@@ryanstrohman7429 i think he is referring to people buying a 50 pound iphone x and expecting it to be real and high quality

[@rtgtx]

Alibaba in China is for everyone, not just for the middle class. Western " experts" better understand this quickly.

[@Street0yster]

it doesnt matter if it is for everyone. So is Amazon. The middle class is just the largest focused demographic to target. Most businesses trying to capture a large market will target the middle class because those are the customers they need to get.

[@rtgtx]

@@Street0ysterYouu just don't get it...typical western narrow mindset.

[@Street0yster]

@@rtgtx typical don't know what youre talking about. Most revenue generated in a developed country is from the middle class. China's middle class is growing at an enormous rate -_- put the two together. You can't run a company by actively trying to target "everyone". That's not how marketing works

[@OutOfNamesToChoose]

+rtgtx Reality isn't a mindset

[@despapitoxaa6331]

too dumb.

[@weview8943]

Amazon? Now is just a kindle seller in China.

[@modernretro10]

We View but amazon is still winning in terms of revenue

[@ancientkid1635]

@@modernretro10 sike

[@modernretro10]

@@ancientkid1635 www.statista.com/statistics/263264/top-companies-in-the-world-by-market-value/ enough said

[@dr.lyleevans6915]

Mark Lastimoso Apple has the highest net revenue of any company in the world at ~$60B US as well. Microsoft, Amazon, Alphabet, Berkshire Hathaway (Warren Buffet is the largest shareholder and operates the company) round out the top 5, respectively. Facebook, then -Alibaba (#7) and -TenCent (#8), are Chinese companies. Other large companies near the top are Johnson & Johnson, ExxonMobile, Royal Dutch Shell, Bank of America, J. P. Morgan Chase, and Intel, off the top of my head. I believe this is based on 2018/19 figures.

[@zesawyer1449]

That's because Amazon and other western companies are mostly banned in China.

[@cholententertainment6516]

Alibaba Is pretty big in USA but huge in China

[@potatochobit]

chicken feet and rice balls are huge in china, those are not working here either.

[@bloedekuh]

@@potatochobit why not? Because anything that doesn't get you super fat won't work in America?

[@TheMadisonHang]

alternative business models but at-least now they both exist in each other's realms on terms that matter to them

[@Nishith8]

Honestly, US is not that big of market for Alibaba.

[@CVerse]

We're only like 3.4% of the world population, while India and China make up almost 20%

[@tomaslajara2689]

No other country consumes as much as the American people lol, biggest market place, what exactly do you mean? Have you ever been to the US? Do you not see how much waste we actually have lol, when it comes to literally EVERYTHING

[@MidnightBloomDev]

@@tomaslajara2689 yep, obesity in a nutshell

[@lordharambe5286]

( ͡° ͜ʖ ͡°) better than being poor with nothing to eat

[@vksepe]

The US is a massive market. Just owing to the fact they like to spend lol

[@htin08]

Alibaba is whole sale platform and Amazon is retail platform. Many sellers on Amazon buy their goods from Alibaba. Alibaba and Amazon compliment each other. In future they will cooperate some how.

[@MerkMD]

Alibaba have retail site called "AliExpress". Which directly competing with Amazon. So, no, they will not compliment each other. Also when people call "Alibaba" they mean "Alibaba group" which include AliExpress.

[@nehcooahnait7827]

KurdChK think about Tmall or Taobao. They hold bigger markets than Amazon.

[@Vic4ful]

"one thing the Americans may not get is how much big and diversified Alibaba is..." well let's take a look at Amazon and what are its plans for the future, which to me resemble the Alibaba expansion strategy

[@ipfreak]

one thing alibaba is good for is for incubators in relatively remote areas. for instance, if you have an idea and want to make prototypes in your garage, you can go through alibaba to find anything, or even customize parts for you.

[@littleponpon45]

i had been shopping on alibaba everyday for years. you can download apps on your phone (AliExpress) millions of products on there and all free shipping to usa with manufacturer direct price

[@justinh5076]

As a US consumer, I have ordered products from Aliexpress because they seemed like a really good deal. After waiting 25 days for delivery, the products were mostly poor quality and broke in a short time. I will never buy anything from them again. For me it's Amazon all the way!

[@RescGT777]

I bought 2 smartphones, by Xiaomi, they came perfectly. You are a noob

[@bulink2581]

Justin H so you are a US consumer now? Not Indiots anymore?

[@zhengzhaomao9904]

I found a better deal for Bose headphones in aliexpress than in aussie local retailers

[@scarlettm7418]

Actually. I found a lot of the products selling on Amazon are made in China, but more than 5 times expensive than Taobao. ( I am in UK)

[@user-pz5tr3vp2z]

@@scarlettm7418 聪明的美国人

[@joeys4289]

Alibaba/aliexpress is also huge in Russia and the middle east since they don't have amazon or ebay.

[@burn_out]

Joey S For Ebay we have Avito here in Russia and for Amazon we have Aliexpress. Because it's cheaper and the shipment would be faster. And as i know there's a problem with direct shipment from Amazon to Russia. But we only buy on Aliexpress, i don't know if it's common in USA to sell anything on Amazon as a simple person or it's more like a marketplace for big shops, but on Aliexpress there's no Russian sellers they all are Chinese from China.

[@kevinavila9489]

This is such a great video but the volume is just way too low.

[@havanascp9602]

Not Chinas largest. Asia's largest. Huge difference

[@mirzaahmed6589]

What's the difference? It's still the largest in China, by definition.

[@AlwaresHUN]

They didn't gave up on the European customers... I constantly have the most random ads from them on my social media platforms, like supercars custom spoilers, guitars with 17 strings, strange mini-robots for cats etc.

[@whatabouttheearth]

I always thought Alibaba was a scam site, i didnt know it was real

[@JohnSmith-hz7te]

@ZULU MATUBU *After seeing what happened to Huawei, I would have do the same exactly the same too.* For that matter, other countries in the world should do the same too, or at least take notice. US spies on people even close allies such as British and Germany's Chancellor Angela Merkel to keep other countries down. Deemed German cars, Canadian steels a national threat. The world should be really really watch out America and its intentions, there's a reason why it had put military in every continent.

[@dailydose273]

It doesn’t . See how many guys doing dropshipping from alibaba in the US

[@RedSnake714]

serious question: how come Jack Ma is so admired and looked up to when Alibaba is just a Chinese version of Amazon? People see him as so great when in reality his idea isn't original and started with an abundant consumer population (China) that are purposely unexposed to amazon?

[@chandy3859]

Did you ever wonder why only jack ma have ever try the Amazon business strategy. What about people in india and Indonesia that have a big emerging market?

[@engeng-tu4dr]

There is a more nuance answer to this I think. I have a good insight into this field too, I am currently a CS student in California and my family ran a tech company in Hong Kong that collapsed and many experienced members went to Amazon. E commerce isn't actually a new idea, but what make Amazon successful was the scale and service. What make Alibaba successful is localization in lower GDP region. Amazon is a good outlet for Chinese people to sell good, but always had bad localization in region like China, Southeast Asia and India on issues like the timing of sale, local warehouses, price sensitivity adjustment and delivery speed. Alibaba addressed these issues and manage to popularize e-commerce in China and area without first world GDP by creating shopping culutre (11/11), taking initial loss on sales and massive infrastructure investment in places that were deemed below international standards for them. Hope this helped.

[@chandy3859]

@@paddyotterness i was not talking about why amazons can't apply their business strategy to china but why those people(native people) in other country don't use amazon business strategy. Idea can't be restricted by "joint partnership" law, duh.

[@engeng-tu4dr]

@@paddyotterness First, half my life - I lived in office/home hybrid with a retail unit which I worked heavily with the design of phones and dealing in redistribution of Japanese brand onto Hong Kong/China. Where my family ran our tech business, my study, and research projects only further my knowledge and is not the foundation of it. To your response of Chandy. You are misinformed, Americans are allowed to do business in China. In-fact visiting China or any developing countries you would find locals prefer foreign brand to local. I dare you to step into a big mall in Shanghai and find a Chinese brand. Even smaller American business get into the market through E-commerce on Taobao, J-D mall and the various competitor on this study. www.marketingtochina.com/wp-content/uploads/2018/02/Picture4-768x484.png Now a final nail in the coffin. US show the very uncompetitive behavior you criticized. US blocked Huawei technology of phones and want its internal structure to switch from Huawei internet infrastructure with a claim supported by no proof. It was also estimated that every American need to field an additional 15,000 each to replace every Huawei equipment in United State. If you are willing to field the cost and justify US not upgrading infrastructure to enable cloud computing that Google and Microsoft are doing. Then feel free to defend the ban on Huawei. www.cnet.com/news/why-some-of-the-flashiest-huawei-android-p20-p20-pro-mate-10-pro-phones-arent-in-the-us/ nymag.com/intelligencer/2019/02/is-the-u-s-being-too-paranoid-by-banning-huawei.html

[@kln9646]

Not quite. Even though technically they are similar but Jack Ma has a different business strategy model to Amazon

[@kolonarulez5222]

Using Alibaba or Ali Express is always a gamble on quality and a nightmare for shipping times but I have gotten some pretty nice fabrics from there before. Like anything it's a matter of if it looks too good to be true, it is.

[@cappuccino2901]

Tbh, I would more often buy from Alibaba if the shipping was faster.

[@TonyZEHS]

Yeah but the shipping fee as well as more risk of getting stuck at customs and pay import duties if it uses a premium delivery service :(

[@hbarudi]

Alibaba is still accessible in the US. Especially for buying parts for hobbyist electronic parts that don't exist in the US. For example a circuit board or lcd display of custom resolution.

[@oldtwinsna8347]

It's simple why Alibaba isn't used much in the US: long ship arrival times. This isn't 1895 anymore where we need to wait for a steamer ship to send the order in, yet takes almost as long.

[@mikeguerrero1111]

Not only that but the stuff they sell looks sketchy

[@nutlover3609]

I like getting my stuff in a day

[@robertorrom8712]

Why did Jack Ma just dispose/sell/forced to sign over all his Alibaba shares?

[@livingjoe1]

Robert Orrom CPC threatened him.

[@robertorrom8712]

@Ronaldy Lo And how the heck do you know!

[@robertorrom8712]

@Ronaldy Lo I do read the news, maybe you need to expand your info channels and look into it more yourself, try some other sources other than mainstream, and by the way I've lived in southeast Asia for over 40 years and what does being super famous have to do with it. I'm just curious and always question not blindly accepting things. Something I've learned in my 67 years on this planet. You should try it yourself mate. My family goes back to the early 1900's in its experiences in SE Asia. My grandfather, father, godfather and myself have all been explorers and travelers in Asia.

[@robertorrom8712]

@Ronaldy Lo So in your opinion to question something is fake news. Did I state as a fact that he had been forced out, no I only asked a question. Why are you overacting over a simple question. Me thinks thou does protest to much.

[@robertorrom8712]

@Ronaldy Lo Oh Ronaldy, good luck ,you must be very busy with your mission. Seriously get a life, mission indeed. You're starting to sound like the Swedish girl Greta

[@CanMav]

Alibaba has a HUGE fraud problem with most retailers selling fake goods and "seconds" from factories. Despite that, Alibaba refuses to take the problem seriously or clamp down

[@Nanananaheyheyhey]

It may be cheaper than amazon, but the long wait times are a dealbreaker. Especially with customs issues and lags, I’d much rather order from amazon and pay a little more to get it to my door, and potentially avoid stuff getting lost in the mail. I once had a package travel all the way to Turkey once instead of the US....

[@dvvidw]

Wouldn't there be copyright concerns exporting to China?

[@mastersonogashira1796]

I’d be nice to have a company to compete with amazon

[@billpetersen298]

You want the CCP running the show. Good luck with that.

[@mastersonogashira1796]

@Bill Petersen lol this comment was made before they fired Jack Ma, which I think resemble Steve Jobs. Ali was honestly the one Chinese company I thought to be acceptable, but I guess it was too successful

[@spongebob6956]

America is already over saturated with Amazon and Mexican Street Vendors selling Sombreros

[@dannycanon6908]

The customer service is so poor, I did a lot with them but I found DHGate and found better prices and better communication with DH.

[@ethanjiang8766]

1:45 This man is the boss of Brooklyn Nets ...

[@chacaron03]

Probably because 60% of their products are false advertising or fake knockoffs (not even real knockoffs) and the other 40% break a week after purchase. They need a serious quality control system or something.

[@showmequick2245]

Alibaba gets better shipping time... everybody would be buying stuff from Alibaba.com

[@haryomukarnadi3282]

Why Alibaba not invest to Ebay or Amazone like Alibaba doing investment to Lazada?

[@qolspony]

It was hard to shop on their website. You did not know how to pay for products. When you contacted them, they never return your message.

[@richardbarrett9343]

Are you sure it is not the other way around. The US citizens gave up on Alibaba. I know I did.

[@jacquesivann]

One main reason I see is alinaba’s products are of low quality and slow shipping since it will have to travel across the pacific which takes days to weeks

[@tejasvibangalore8787]

Which laptop is that ?

[@armanke13]

I get many Alibaba ads recently.. about two or three times a week,

[@_Matsimus_]

Because 99.9% of their products are TRASH quality and shady deals. Total slime products and shady under the table sales.

[@mistergameplay9766]

They have good deal on computer part ngl

[@martinbelfort5113]

@@mistergameplay9766 you answered to someone who haven't changed for 20 years

[@dillongreen7001]

I used to see them but I dont take chances with my card info

[@2011blueman]

They never advertised the 11 main website at all in the US.

[@eastern2western]

I tried to order something from Alibaba, but the price got really expensive after adding on the shipping cost.

[@greatvalue2448]

I buy hair accessories, craft supplies and some clothes from AliExpress and most of the sellers I use have free shipping to the US. Another seller may have had the same thing with free shipping. I can live with slow shipping for long things, but my biggest complaint with AliExpress is that the website is just so big with a lot of crap to sort through to find what you really want. And it can be hard to search for some specific items because the listings aren’t made my native English speakers. I had to learn different terms used to search for some stuff. It’s easy to waste time on their site vs amazon, which basically/terrifyingly reads my mind.

[@johnsmithee6660]

Don't worry USA...Rick Astley would never gonna give you up

[@Rishabh-Dev]

They just don't need USA consumers. Simple. :p

[@kiDkiDkiD12]

And US consumers don't need them or want them really

[@salvadoramaya4908]

@@kiDkiDkiD12 Most don't even know Alibaba lol. So what's your point?

[@Rishabh-Dev]

@@kiDkiDkiD12 You didn't got my point bro. Alibaba will rather tie up with businesses in USA instead of finding customers. Anyway its a win win for all.

[@potatochobit]

sorry kid, all chinese need american dollars. just how they get them is not important and alibaba is not going to be one of them if they dont fix their counterfeit problems.

[@JohnSmith-hz7te]

@@Andrew-rk3dn *After seeing what happened to Huawei, I would have do the same exactly the same too.* For that matter, other countries in the world should do the same too, or at least take notice. US spies on people even close allies such as British and Germany's Chancellor Angela Merkel to keep other countries down. Deemed German cars, Canadian steels a national threat. The world should be really really watch out America and its intentions, there's a reason why it had put military in every continent.

[@craigkeller]

We have purchased products for our boutiques and our experiences with Alibaba have been outstanding in support. America take notice.

[@Kylelongwest]

I bought power banks from AliExpress twice and I received counterfeit goods both times but they eventually gave me 100% refund. So I still shop with them.

[@anandapoudel5767]

The women looks like Monica from Silicon Valley

[@clintonnzedimma7501]

Ananda Poudel very true

[@japrogramer]

I gave up on Alibaba because that damn shipping time .. Fing 2 months for a headphone pair .. ain't nobody got time for that.

[@sukikahlon1]

2 month, REALLY, I've never waited more than the said 31 days or 14 days depending on the transporter. I don't even bother with Amazon anymore, Alibaba is a trust worthy as any other company,

[@thewayofthemasseuse2697]

If you look closely we Americans buy Chinese items resold by Alibaba. I looked up the product name of a Chinese product and found Alibaba made it. their prices were low for large quantities. That's why China buy and sold small quantities to us.

[@MarioRafaelM]

They're doing well in Latin America which is weird because Ebay had that market since day one. Yet Amazon it's not in most countries.

[@AdityaSingh-oe7bz]

alibaba or didi just worked because it was saved from the best in business while flipkart, ola, grab competed hard

[@hallolo9883]

Alibaba competed with amazon and eBay in China. Didi faced competition with Uber in China.

[@crafael.]

Alibaba and Aliexpress is overvalued. Most supplier listing in Alibaba is a scam, the offer price is worse and MOQ is high coz they only target to scam a first time consumer only. For AliExpress, the product listing quality and price also is worse. Amazon, Lazada, Shopee and Flipkart is better. They understanding on targeted local market and demand is excellence.

[@nigerianprince1976]

Haha salty American

[@melquizedec]

so if a guy on ebay scammed me...I will say ebay sucks?.... your 2nd argument is a joke

[@StephanieHua]

While sales and profit mainly comes from across overseas in Asia, Middle East, Europe. The US and North America in general have high amounts of consumer spending. Any business in the world would want to tap into that in one way or another. You can't say Alibaba doesn't care, or gave up, with the US market... they will do fine and is far from saying they are "struggling".

[@cruzada07]

Next How my left ball failed my right ball

[@DonMikimax]

Alibaba rocks!!! They deliver their products to ALL countries, not like Amazon which picks what countries they deliver to (like my country).

[@fharrison3011]

If you really do the research, most amazon or eBay source are from Aliexpress. Then sell at a much higher margin. So why even bother....

[@elaineanderson4891]

I heard about this company in the early 2000s.

[@noahss9048]

They lack physical and digital presence. There is no ads , I don't see their logos anywhere. I just see their CEO talking that's it

[@henrywong2375]

Alibaba managerial type have no vision and arrogant. I am not surprise they fail.

[@jeffpen4622]

I disagree. Since America has only 5% of world population with already oligopoly market. It sounds so unwise to spend additional money to enter the US market. Not to mention, Americans are somewhat bias on "made in China" goods

[@g4fun458]

meanwhile amazon also give up on china market lol

[@xxxzz8413]

Lol.😂 SOAB

[@scarlettm7418]

Amazon is poor....

[@despapitoxaa6331]

@@scarlettm7418 narrow minded.

[@scarlettm7418]

DESPAPITO xaa Probably You too. Because you don’t know why people said that . actually I used Amazon much more than Alibaba. But not very good experience to be honest, especially on visualization.

[@despapitoxaa6331]

@@scarlettm7418 at what aspect do you consider Amazon as poor?

[@vineet3491]

1:43 What laptop is this?

[@MalarkeyMan]

I would love to get Alibaba prices with fast shipping

[@aberongike4350]

Look at ZTE and HUAWEI ，you know the reason~

[@CommandoMaster]

Alibaba sells a lot of cheap quality or counterfeit products to consumers and businesses. A lot of them in turn sell those products to other people for a markup with a brand attached to it. It's how a lot of people make money with Amazon FBA.

[@antoniov4152]

American made products are about the same there is no more quality at all only more expensive goods we all know this.

[@bryantzerrato8255]

@@antoniov4152 i dont buy that..i have a miller saw craftsman made in america..very old over 30 years old still works like a charm ..and i have purchased 3 miller saws from harbor freight in the last 5 years...made in china

[@tonyjohnson5669]

Its not about the quality its about the return policy. Amazon has a way better return policy on their amazon branded goods than cheap chinese no name tablets do.

[@antoniov4152]

@@bryantzerrato8255 I can tell you the same thing about American made goods that gave me bunch of headaches , from Craftsman lawnmowers, whril pool washer machines and tv GE and so on.

[@antoniov4152]

@@funnyboss767 true and let's face it there is lots of goods we rather buy cheap because we will end up using it only one time.

[@zhentw4789]

To be honest, consumers on Taobao (B2C platform of Alibaba) are more concerned about the merchandise itself instead of services and quality.

[@snowdog03]

Too many people got burned by not receiving or not getting what was advertised.

[@user-ps6bf3bw9g]

once alibaba get enough market share ,us national security law suite will waiting for them

[@dr.tetraminflakes3187]

you really think Alibaba give up on US? HA!

[@kosrules1884]

it's hard to come into a well-established market it's like trying to put a new car company and the car industry when there's already established ones you're not going to compete very well and you're going to get shut out by your competitors

[@miapdx503]

I looked for four things on Alibaba. They didn't have three of them. But Amazon did. I don't know what the draw is...

[@parolp9607]

Am i the only one who finds this interviewed women crazy beautiful..? 🤭😍

[@coinstacks2455]

"Guess"...that brand is still around??

[@sunnydaysddt2068]

How long haven't you been to malls ?

[@coinstacks2455]

@@sunnydaysddt2068 😄

[@weizenyang]

does it count as giving up when they are likely to try again

[@dogmosatchmo]

Over the years, I ordered multiple items on multiple occasions. Maybe 2% I even received at all, and then half of that were grossly misrepresented. Were not talking about a small amount of orders here and there either.

[@PooDotStinkPants]

11 Main? Why not 40 Thieves?...oh never mind.

[@PP-vf1kx]

PooDot StinkPants ...soiled underwear?