Why can't you tap to pay on Montreal public transit?

Рет қаралды 33,573

8 ай бұрын

You can now buy tickets for Montreal's 747 airport bus line on your phone, but the city still lags behind most major cities when it comes to paying for public transit. The Société de transport de Montréal has looked into changes, but bureaucratic setbacks have held up the process.
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Пікірлер: 77

@jennifers7555 8 ай бұрын

Our city is an embarrassment. We're so behind in so many things! Public transit in Europe has had this option for a decade!

@CityLifeinAmerica 11 күн бұрын

Friggin small cities in Florida has it now. This is embarrassing.

@MissyJeanTaylor 8 ай бұрын

When I went to Sweden in 2013, all public transit methods accepted a tap pay. Super convenient!

@MissyJeanTaylor 8 ай бұрын

Not to forget the fact to rent an Opus card loader for home use, a proper credit card is required, debit-visa is not accepted. 🤷‍♀️

@louern123 8 ай бұрын

and when i went to Sweden in 2001, when you drove into a parking lot it showed how many spots were available and which direction to go to find the free spots 🤪

@DaniLaVani 8 ай бұрын

As an aviation enthousiast, everytime he says 747, I keep thinking about the plane

@erictian4649 8 ай бұрын

Yep they numbered the airport route 747 for a reason!

@mtlcub 8 ай бұрын

Great video showing the real issue with Montreal transit... And then what's even more awful... you still need to get ticket from the ticket booth or machine AND there's barely any at each metro station! STM was never about making the services is better for the users... Especially now with less people getting the monthly pass. Users are waiting more and more line to get tickets because no tap as you go, like most cities.

@TalwinderDhillonTravels 8 ай бұрын

Did you even watch the video?? It literally talks about how STM was working on implementing it and ARTM cancelled it 😂

@mtlcub 8 ай бұрын

@@TalwinderDhillonTravels yes i did. It’s says the stm was working on it but still didn’t do it. Yes Artm cancelled it. But still it’s Stm could have done long ago too. Or work in improving accessibility. Artm took over the tickets and price not long ago. And then who decided how many tickets booth are at the metro subway. It’s the STM. Not the artm.

@kellymama123 8 ай бұрын

I visited Brossard in October, and after a long waiting for the bus( one bus an hour), I just realized that I need a 2 zone ticket. I didn't bring enough coins, and I couldn't use credit cards to pay for it. Driver asked me to pay or walk. so humiliating. Finally, I pay bills and felt so sad.

@mjtejero 4 ай бұрын

Yea if Montreal is delayed, so much as the RTL or south shore

@tessietesoro7407 Ай бұрын

😂😂😂😂backward province ?

@brianlau7827 8 ай бұрын

Vancouver has had this technology for 10 years now, with the ability to tap to pay with your credit card going back 5 years now… Considering our network is younger than Montreal’s or Toronto’s, it’s certainly embarrassing for Montreal not have launched this technology on their system

@paulschreiber 8 ай бұрын

Burlington, Ontario hard tap-to-pay in 1995.

@Babine125 8 ай бұрын

Another reason why I left Montréal region 4 years ago for the Eastern Townships. I drive a RAV4 Prime, the best of both worlds 😊

@johnreed8336 8 ай бұрын

Thank you for your informative KZbin upload . Many thanks for wearing your red poppy !!!

@bengt_axle 5 ай бұрын

The challenge in Montreal and its surrounding areas ("la couronne") is that fares must be worked out by a single authority, where there is no opportunity to pay according to the actual distance traveled. We do not have a system where the rider "checks out" of the transit system to calculate how much they owe, unlike other cities. Our simplified system of zones means that someone traveling from Ste-Thérèse to St-Jérôme will pay the same price as someone going from Montreal to St-Jérôme. Tap to pay may be technologically possible, but it introduces more costs, which may not be recouped, especially with the zone fare system. Another problem I find in Montreal is that too many riders, especially around university areas are boarding busses without paying and walking through metro turnstiles. Many are international students and those under 30. Once they see that they do not get fined, it becomes a habit. The STM has to enforce the regulations. Otherwise it will lose control and revenues.

@originaljokester7679 8 ай бұрын

Its easy enough to have change on you if you plan ahead, but so much easier to just tap and go. I feel like there's no excuse. Assuming the default item you're buying is the 3.75$ ticket, it shouldn't be that difficult to implement in their system because the machine where you put your change for the one ticket is the exact same thing. And peoples data being compromised? have they ever heard of online shopping? preauthorized bill payments? Stores and restaurants with card terminals? Not to mention their very own online source to load our own opus card using our card data. Just an excuse. Its old news that peoples card information doesn't just get kept or compromised. Quebec needs to get with the times already!!

@fparent 8 ай бұрын

I just came back from London (UK) and their tap-to-pay system is so simple and efficient.

@user-mx3yk6ie1y 8 ай бұрын

IMO we should have ditched the OPUS card for a system like presto when we were preparing for the REM. We had the chance but they didnt take it. In montreal a student have actually made an app that allows you to charge the opus card on your phone with NFC!But we still dont have anything official. If a single uni student can make it work in their free time, why cant the ARTM do it? It doesnt make any sense.

@mjtejero 4 ай бұрын

cause they don't want to do it :) given their paranoia about people's identity getting stolen using these technology, clearly they are ignorant about tech.

@misisbrown4368 8 ай бұрын

Montreal is still “behind” on a lot of stuff. Most of the time, especially when a transport officer is busy, the machines don’t work and people have to go under the gate to catch the train.

@ehsan_kia 8 ай бұрын

there was a beta to let you recharge your opus from your phone 3 years ago, it worked great, can't believe they still haven't released it...

@mjtejero 4 ай бұрын

it's still in beta now :) although it's a success, so i think it will be released soon

@ehsan_kia 4 ай бұрын

@@mjtejero this is funnily enough an entirely different system/beta, but it has been working great for me so far!

@kabikis1994 8 ай бұрын

Lol Montreal is behind Toronto has this longtime ago

@KyleRuggles 8 ай бұрын

He said that.

@rbassassin99 8 ай бұрын

but even so the video show leval is still paper transfer. Toronto already remove all paper transfer and have it under all your card, like transit card and CC all have the transfer already included. Even leval is still lagging to have it switch from paper to paperless transfer meaning when you tap you know when is expired or something like that

@JamaicaLefferts 5 ай бұрын

The TTC still issues customers who pay with cash a paper transfer but yes if you use ApplePay, Google Pay, Credit, Debit or Presto your 2-hour transfer is electronically attached

@mathieugagnon3639 8 ай бұрын

Maybe one day we'll arrive at 2015 technology.

@nitramletnan 6 ай бұрын

When I started using transit again without an opus and relying on change about 1 in 5 busses couldn't take my cash because their feeders didn't work. The driver would wave me on.

@stacymclean7286 8 ай бұрын

This is a symptom of deep rot in Quebec where linguistic aggression has been the mono policy.

@Lucysmom26 8 ай бұрын

I agree. Everything is neglected, including the straight up shameful state of the healthcare system, in order to pander to rural bigots. Montreal gets fked at every turn.

@milhouse7145 11 күн бұрын

Whenever something doesn't make sense or someone says beurocracy, especially in Montreal, I automatically think corruption. Somoene is protecting the vendors of the current system.

@mariabonadonna7598 8 ай бұрын

I don’t understand why they made it like that they don’t end up working after awhile . They waste a lot a money building these thing to end up not working . Trying to come up with stuff is more more money to waste when they could of done things better . Sometimes you can’t even put change in . Ridiculous

@Gooddealsforagoodlife 8 ай бұрын

I been living in Singapore since 2016 and they had this technology a few years back. 😂 Canada is so late when it ccomes to progress.

@shianova 8 ай бұрын

It's not Canada it's Montréal, don't categorize a city for the whole country

@rbassassin99 8 ай бұрын

but leval even shown on the video is not like toronto that transfer is on the CC still paper transfer. Is not yet set up to CC have the transfer. That is something leval has not yet adapt. Is not the same other countries may have CC has transfer too so paperless.

@journ9er 8 ай бұрын

We can't tap to pay in Calgary either.

@mujkocka 8 ай бұрын

Lots of time the ticket machines do not work. We call it the happy days, free rides!

@marcinhibner9507 8 ай бұрын

I think in Canada if your a citizen you should be exempt from paying transit system only City's buses should be chipped you don't pay nothing but u enter and thye know it's u Canadian Citizen and tax season they adjust which ever the amount. This type of system would create less usless machines yes it was fun we know thye work and sometimes they don't yes it was made created and so on but year 2023 and testing is over and time to pull out and create what's needed and less b's and like crap but keep on testing and creating and pull out crap that has been tested and in time should get replaced by new system that will work and save money and time for other in ventured new crap even when it's fun to see i later will become crap and so on for the better. Let me know what you think?

@carlosfasano800 6 сағат бұрын

Montreal is gone to quebec ciry... montreal used to be .. no longer

@johnsmith67931 3 ай бұрын

Toronto has a better transit system than Montreal….

@felixfelix8452 6 ай бұрын

Very risky, in a cold day phone battery can run out, mobile tower affects the internet, we have to pay internet from out pocket for travelling. Buy new phone when app updates !! Well why don’t they collect coins which is readily available any time ?

@mjtejero 4 ай бұрын

valid point, but if we think this way, there's no other way to improve :)

@Felix-tz1tk 4 ай бұрын

@@mjtejero Well replacing nuclear and hydro power plant with wind mill is a great improvement. Thought about how to implement CBDC agenda without public noticing..!

@James_Knott Ай бұрын

With Presto, you can use your phone, a Presto card or a credit/debit card. BTW, some buses have USB ports to recharge your phone! 🙂 Also, these days, people often don't carry cash.

@Felix-tz1tk Ай бұрын

Have you seen anything without involving phones ? What if a bunch of people don’t want to use phones, now they can’t have bank account, no transportation and no food !! Thought why they didnt do the same for hospital ? If you think it’s a life saving situation, u r wrong.

@James_Knott Ай бұрын

@@Felix-tz1tk You don't have to use a phone. There are alternatives. As I mentioned, I can use a Presto card or credit/debit card. Apparently, they even take cash! 🙂 Same with banking. I can do my banking on my home computer and usually do. However, I can still go to an ATM or the branch. When I first started using a bank, I had to go to the branch for everything. Fortunately, those days are gone. Phones are certainly convenient, but the are not the only way!

@fabibibine 8 ай бұрын

Ridiculous

@officialomf 8 ай бұрын

It would be fantastic not to have to deal with STM agents to get your ticket

@shauncameron8390 8 ай бұрын

1:38 Politics.

@bluebear1985 8 ай бұрын

Thunder Bay transit is nowhere close to this kind of technology with their busses. It is kind of embarrassing.

@MichaelMcFerrin 8 ай бұрын

STM is the most safest transit in Quebec.

@sanadaHIRO 8 ай бұрын

QC is behind and lazy....

@shianova 8 ай бұрын

For everybody saying that Canada is behind or that Quebec is too busy with their French laws, please actually listen to the video before commenting. They are only talking about one city, other cities in Quebec already have tap to pay in their transit system

@nonadmoon 8 ай бұрын

In developing countries like India, a street-side vendor just needs a QR code printout to get all his payments through mobile. Bureaucracy will be the downfall of Canada. Healthcare, army, infrastructure, and everything else - Canada is decades behind from the rest of the world.

@bgirl1869 8 ай бұрын

Sorry dude but this is not the big problem or thing to change. Whay hes talking about burocracy? Its about our contry, the people, our moyen the transport...Montréal STM need to get better for exemple in security bcs I see more crakheads on the metro 4real. Another thing is the voice in the metro:Station Lionel groux...Can we change that voice please like I dont know more pleasant...I hear that in Vancouver or other place they have the voice of an actor 😅 thats sow cool. Eneway. I dont sey that we dont have to evoluate on pay with ou bank cards, if is a thing that benifate people its good but it is not like the first thing that needs to change. Have a good one everybody!

@georgegisoldi3305 5 ай бұрын

Can you get along speaking English in Montreal?

@mjtejero 4 ай бұрын

yea :) but still there are lots of Francophones that hates English :) specially now the government keeps that same energy toward Anglophones

@faithsanspeur 8 ай бұрын

If the current pm only has a 20% approval rate and needs to form a coalition with anyone willing to go under the bus without a moments notice, why can't citizens call for an election and be heard?

@Sam19509 8 ай бұрын

That is not how a Parliamentary Democracy works genius.😂

@ev1900 8 ай бұрын

Because they’re so busy compelling everyone to speak French that they can’t focus on anything else. Yes, Speaking French is highest priority, more than economy, education, etc.