Why You Should Avoid The DJI OSMO!

[@RTza91]

While I agree with many of the points made in this video and recognize them as valid, I feel as though the actual purpose of the Osmo has been overlooked. It was never intended to be a Vlogging camera or a camera that would film stationary from a tripod. It is a camera on a gimbal. It is intended for smooth crisp footage, and that is what it delivers.

[@Thechewgar]

Raff Tzan I totally agree I love to using it on chase scenes for example.

[@pamcandas]

That doesn't excuse the technical bugs and design problems (the audio sync problem is an expensive nightmare for editing.) . While I found DJI support to be good (and they're buried with Mavic popularity) it should be a fixed firmware issue.

[@SteRumbelow]

+Pam Candas exactly.

[@jnam23]

All gimbals will have motor noise. Gimbals are NOT designed for vlogging. That's a stupid review. Might as well complain (1) how you can't do 4K video with the Osmo on your iPhone 5 or (2) how the Osmo broke when used underwater or (3) how when you throw it in the air, it won't fly like a drone. They are all stupid, irrelevant points.

[@pamcandas]

You'd want to check with all the gimbal manufacturers and all the tech review sites on that ... or the vloggers with a few million followers, e.g. "Casey Neistat: DJI Osmo is Vlogging Camera from the Future" : ) www.google.com/search?q=gimbal+for+vlogging

[@thatcanonboy.]

Thank you for your video, is very informative and helped my decision of waiting for an updated version. Hopefully mark II will correct the issues you point out.Keep up the good work

[@Fernandok66]

It's an action cam, not a blogging one. I just recorded a music live concert with an osmo, a gopro and a DSLR, edited with multicam and sound was perfectly syncronized. Ofcourse I used good external mics for the three cameras.

[@SteRumbelow]

+Santiago Velasco That sounds awesome, Santiago. I agree it is more of an action camera than anything else but that doesn't mean most of the problems I spoke about aren't applicable to it. Lots of people still want the audio for action and have experienced the same issues. Obviously it is best to use an external recorder but you shouldn't HAVE to.

[@CariveProductions]

THE Osmo was not designed for Vloggers. Period. It's an extra tool for filmmaking, not for narcissistic vlogging.

[@adamhollins9800]

Carive Productions if you can't use the audio then it's harder worth even adding extras unless you get a completely separate audio recorder and try and blend it later.

[@CariveProductions]

Adam Hollins The Osmo was intended to be a Broll camera, specially the X3 version. The only audio you really need has to be good enough to sync, (if you really need the audio). If you are Vlogging, try a lav mic. Rode makes a $70 one that can work for that, just plug it into the Osmo or your phone.

[@luttekikker]

But plugging a microphone in the Osmo is what he did right? And that caused still sound that was out of sync with the video itself. For that amount of money you pay for DJI products you can expect some customer service imo. I own a DJI Ronin Cinema stabilizer and boy oh boy...if you have a problem with equipment it's really hard to get some help (especially if your equipment is bought used or in a shop that is out of business or something). Read articles on google or something about DJI customer service....the problems are world wide known.

[@tyroga]

Ouchy, perhaps you didn't see the advertising for it... it certainly was made to look like it could be used for vlogging. Of course the Osmo+ only has a minimum focus of 50cm so that is likely a better one for vloggers.

[@loganthekrogan2182]

Thank you for your comment! You just saved me 9 minutes.

[@BobPublicover]

Excellent comments on the Osmo. I was on the verge this weekend of ordering the new Plus edition but waited until I watched a few more reviews. None I did not find any reviews that raved about the product. many short comings. your video was one of the best. Thanks for helping save $650. And that's without the inevitable accessories one would need. Bravo from Florida, U.S.A

[@SteRumbelow]

+Bob Publicover Glad to have helped, Bob. Ste.

[@al35mm]

Hmm it's their reputation for bad customer service that prevents me from buying any DJI product, even if the product might be great. You just can not afford to be left without support, and service should come as standard and does with the best companies. They must miss out on so many customers like me, while their competitors get my business. I have also been advised that DJI's quality control is inconsistent so bad units do get sent out, and when they do DJI will either not fix the issue or will take ages to rectify the issue.

[@SteRumbelow]

+al35mm Exactly! Buying through a reputable retailer is the only sensible option.

[@al35mm]

Just avoiding DJI products and any products from any company that fails to look after their customers is the best solution. For every DJI product, there are great alternatives from companies that do look after their customers!

[@SteRumbelow]

+al35mm That's very true indeed. It's a real shame, because with products like the Mavic Pro, it is blatantly obvious they are a step ahead of the game in that category.

[@al35mm]

Maybe, but the Mavic has been rushed into production too early in response to Gopro's Karma and the promised shipping date has been delayed for a month. It is likely that there will be many teething problems with the first production runs, and those customers who have pre-purchased, will likely face many issues and get little help from DJI support!

[@SteRumbelow]

+al35mm Yeah you are probably right. Whether it was rushed or not, they will have been working on it for a long time so as long as you're not buying straight away, it'll probably be ok. Be interesting to see how it all pans out.

[@mikal_mian]

I totally agree with you. I had a slightly other problem tho. I asked the support before I purchased If I needed the 360 mount or anything else to mount my røde mic. They said no. So I order without it and yes you do need a quick release or an additional accessory to mount the mic. I now have to pay for shipping again... :P

[@mikal_mian]

And they are so terrible with costumer service its ridicules tbh.

[@SteRumbelow]

+Slasheveryday Gah! It's so frustrating isn't it? As you rightly say, their customer service is terrible. Such a shame really as the majority of products they sell are fantastic.

[@mikal_mian]

Yeah, kinda sad as I kinda like the products.

[@adamgrunseth]

I don't disagree with any single point you made in this review. In fact, I fully agree, that as a tool for vlogging the OSMO isn't ideal. However, I'm not sure it is fair to review the OSMO as just a camera- It is a camera/gimbal system, and I think it might be more appropriate to compare with other gimbal systems. It seems to me that the target market for this camera would be people who are looking at gimbal stabilization anyway. No gimbal stabilized system right now is truly run and gun. Even high end professional systems, you need to mount the camera and get things calibrated before you can start shooting with it. So, when considering the OSMO as a gimbal stabilized system, I don't think it is fair to complain about the start-up/configuration time before you can start shooting when it beats nearly every other gimbal system out there in that regard. The same goes for audio. Even with high end professional systems, audio is going to be an issue. This is because you can't cable into the camera, as the cable weight and drag will throw off your balance. If you use a camera's internal mic, you are still going to end up with motor noise from whatever gimbal you are using. When shooting at the professional level, this is dealt with by shooting dual system- recording audio separately and syncing in post. Finally, a gimbal stabilized camera isn't going to be the right tool for every kind of video. Just like a hammer isn't going to be the right tool if you need to fix your car (at least hopefully not) the OSMO, or any other gimbal stabilized system, isn't always going to be right for every situation either. It is a bit like giving a hammer a bad review because it doesn't work well as a screw driver- They are different tools for different jobs.

[@SteRumbelow]

+Adam Grunseth Hey Adam. Thanks for the detailed view. Really appreciate it, and I agree. The OSMO definitely isn't the tool for every job. The problem is, that is how it is marketed. And when you watch shiny product videos where they wrongly suggest it's great for Vlogging in 'selfie mode', it doesn't take much to convince a consumer when combined with the cool-factor of it being a gimbal device! They market the OSMO as though it is great for every situation. It isn't. I feel it would have been better to remove the audio jack entirely and therefore cut out the huge problems it has with audio recording. And to focus on what it is good at - stable footage. Nobody can complain when it does one or two things very well; but most will complain when it does 50% of things badly. GoPro just released the Karma grip and stabiliser (sure you've seen it) and I think it more accurately depicts what the OSMO should've been marketed as. They tell you how you can take stable action footage, which it does. They don't even bother to let you plug in a mic, because it's worthless on such a device. As you say, you'd record audio externally. Once again it's a problem with over promising and under delivering, which is never a good route to go down. Do fewer things and do them well; don't do everything and do them badly. Thanks again, Ste.

[@wilpuriarts5895]

Was worried since I just today ordered Osmo+, but was glad to hear none of the negatives really affect the way I'm planning to use it.

[@SteRumbelow]

+Wilpuri Films OSMO+ might be a different story; could be vastly improved over the standard one.

[@LangstonBall]

Pretty chill guy for getting shafted. Thanks for the warning and critical review. no-one else has brought up these issues.

[@YachtReport]

They are bound by consumer laws in the U.K. if they are selling in the UK. Good information. I was almost ready to commit to buying an Osmo but now I'm going to wait. I see they have just realised an Osmo+ do you know if they have resolved these issues in that model?

[@SteRumbelow]

+eSysman I know they are, but they don't care about the law. I'm unsure if the issues are fixed in the OSMO+ model. Maybe wait to check the forums and see what other people say. And buy through a retailer...

[@ghostofmars83]

I own two (2) DJI OSMO Cameras. I did have an issue with the internal microphone. After updating to the newest firmware, it fixed the issues. I also purchased a Rode Microphone, which fixed all of the audio issues. They work great, and I love these cameras! Thanks so much for the review on this product...

[@SteRumbelow]

+ghostofmars83 Glad to hear your issues were fixed with firmware and the Rode. Unfortunately mine weren't. Strange issue!

[@ghostofmars83]

Ste Rumbelow I am sorry you were having those issues. You know camera equipment is man-made, and they will malfunction sometimes...

[@SteRumbelow]

+ghostofmars83 agreed. They will. But it isn't just my OSMO. It's a high proportion of them with the same issue. We aren't talking about an individual case, or a small batch of them.

[@ghostofmars83]

Ste Rumbelow I understand. I hope they will rectify those issues; and make the customers happy again...

[@045roo]

Thanks for the video! This all is disappointing, I really wanted to get this DJI for a vlogging style videos, but focus distance and audio just makes it a no no for me now. And I really like the video quality! Hope next models will fix all the issues.

[@markasquith8070]

Just to add my comment: I use and love my OSMO+ .The footage is tv quality and makes footage look fantastic. Yes, setup does take longer than getting a DSLR out of a case but you get far better footage and if you know you'll be filming - you are ready. On service, I had a problem with a DJI drone which was resolved (replaced) very quickly and have never had a bad experience with DJIs customer services - indeed have always found very helpful. I do accept that the OSMO's audio is very poor but rarely use it and if I do, I use an external mic which is fine. Battery life is c25mins but by 'putting to sleep' when not filming, means you do get the full 25mins. I also use a drone battery, attached to the extension arm with an adaptor kit, which gives over 2h use. For me, it's worth the money and the cons are massively outweighed by the pros.

[@SteRumbelow]

+mark asquith That sounds awesome Mark. Glad you've had a contrasting experience to me.

[@sunshineninety9]

+mark asquith could you include links to drone battery adaptor kit? Sounds interesting. Thanks for the reply

[@rasanbg5265]

First Osmo works without phone second you can buy bottom mount for 14$ third you have jack for external mic... I think this video is garbage you can find million cons for go pro too -_- ... just saying

[@SteRumbelow]

+Rasa Nbg Obviously you didn't watch the video. The audio doesn't work with an external microphone. That is by far the biggest problem with the Osmo. There are inherent problems with it. Clicks, cracks and other noise. Then the audio drift which makes editing difficult and sometimes impossible. All of this was mentioned in the video. Can't really compare this to a GoPro, but I imagine if you put the new GoPro Karma up against it, it would fare better. The only good thing about the Osmo is the stabilisation from the gimbal. I also mentioned about using it without a phone. You can. Only, it's impossible to control it, adjust it and of course; to see what you're recording. Thanks for the comment!

[@jasonfrerking]

I actually think your Osmo is faulty... I've never had any issue with losing sync on audio. Obviously the onboard audio is crap, but the Rode Micro is a fantastic little mic, and it works flawlessly with my Osmo.

[@SteRumbelow]

+JasonFrerking Hi Jason, Thanks for the comment. Personally I don't think my OSMO is faulty. Unless of course everyone else with the same issue has a faulty one too. The problems haven't affected everyone, but still a large number of people. It's widespread, not concentrated to just a few units. I am glad to hear yours works well, because I wouldn't wish the subsequent customer service issues on anyone else! Cheers, Ste.

[@pcuser80]

I have automated the connection to the osmo with tasker and wifi connect plugin. 1. connect to OSMO_XXXXX 2. wait 3 seconds 3. start DJI GO. All with one button.

[@rollittakeit]

Finally an honest review! Thank you for an in-depth look and assessment. I wish there were more ppl like you on YT who actually do a "real world" field test and then review it based on their result. Istead it seems like all the reviewers don't actually use the product in a professional capacity and just want free gear in which case they are on the take and doing it to suck up to the manufacturers/marketers.

[@aboodabulaban2867]

Roll It! Take It! if he used it professionally he wouldn't buy this camera to vlog. you went too far. he simply bought the camera cause he thought it was "cool" comfortable for vlogging and easy to hold. he said that, you cant buy a tablet and complain about how it doesnt fit in your pocket properly. wasnt made to do so. do your research and buy stuff that suits you

[@stuparry1]

agreed, i had a nightmare with their customer service levels, truly awful

[@digicrewaustralia1774]

The Osmo is a bloody amazing bit of kit for me and let me tell you why: I don't use it much for a stablished camera...what I DO find it very useful for is setting on a stage for filming dance concerts, controlling the camera start/stop and pan/tilt from a distance using my phone. THAT is a mighty powerful feature and one that not a lot of people use it for, I would imagine. What other affordable camera can do that?

[@rvkvikas]

Thanks for the info..

[@miochetoys2383]

so true.. and thats why the second generation fixed few of the problem, such as focus length, more mounts. After all, this is a specific device for action filming. Alternative is the GoPro

Fully agree. Never buy from Osmo directly. They ship 32 days after payment and go on to say if you need it urgently you need to order items separately. Their customer service is appalling and the responses laced with arrogance . Their Website says any purchases over 200 USD is free

[@SteRumbelow]

+Jack Jarome I take it they shipped 32 days after payment, to you Jack? That's absurd.

[@NunoPortugalFilming]

There is a station for the osmo, and a mini tripod, and you should have a cellphone mounted and ready for the preview if you are serious about filming fast. You should know when you are going to shoot. All professional equipment needs set up. But yes, there are some issues. Like the audio compression that affects the sync ... Thats not good. But at least it has an mic input.

[@steadifinetti]

Great points if one is a vlogger. My son vlogs and I can see where these concerns can be serious. That said, I think the OSMO is a great, inexpensive additional tool for shooting complimentary production video footage.

[@michaeljemery]

I returned my OSMO to the retailer I purchased it from for the same audio issues. I had it for less than 7 days but had opened it - I mean, of course I opened it, how else would I have discovered the garbage audio?? The retailer advised me that DJI weren't going to accept it as a return because it was opened, however the *retailer* honoured the return and was left out of pocket for the used unit. NEVER EVER EVER buy direct from DJI.

[@SteRumbelow]

+Michael Emery Thanks for the comment Michael. Glad to hear you got yours sorted with the retailer. I'd never buy direct from DJI again. Ste.

[@ARNMedia-in]

Thanks for the Great info. you video is awesome. let me know in which camera you recorded this video.

[@stevesecor4382]

he says it um, in the video (I actually think there are graphics, too)

[@LouisPetrides]

all my vlogs are shot with the DJI osmo. it's fine!

[@benjamin5339]

Thanks mate, I was thinking to get one before I watching your video and other site or videos didn't talk about all the problems you point out, I am glad to watched your video before I purchase, sure is not all bad but I do care about service, cheers mate！

[@SteRumbelow]

+Benjamin H glad to have helped. Thanks Benjamin.

[@faarooqmahmood4935]

thank you for your honesty. I was just about to go buy one but Im glad I watched your video first because I didnt think about all that stuff. A better alternative is the Ikan Beholder stabilizer that way you can use with your dslr.

[@PaolofromTOKYO]

honest review. cool video. i have a tech channel myself and made me think that I should give more of negative side.

[@SteRumbelow]

+Paolo fromTOKYO Always aim for a good balance. Never be afraid to talk about negatives; people need to hear them as much as the good things.

[@RogersPhotographyOG]

After shooting with the (original) osmo for about 1 year we +1 the comments about it not being for Vloggers. It's just not designed for that. It's more a "B Roll" camera although we've exclusively shot experimental short films with it. The gimbal is absolutely amazing and worth the price of admission. You can run with no noticeable shaking or distortion. The footage it outputs is pretty darn spectacular. The controls via the phone interface are more than adequate for any film maker who knows what he/she is doing. Run & Gun without a phone is a no brainer so long as you can frame a shot with your lens FOV knowledge (experience necessary). BTW the low light capability is surprisingly nice. We shot a 2 min short in a bowling alley using only available light and it came out quite nice. As for the other points: 1) In a "pinch" it most certainly CAN be an "instant on" grab & go device. You do not need a phone to operate the camera. To change settings yes, but once they are as you like you can grab & go. We do it all the time and it works great. Just make sure your settings are correct. 2) Yes, you will occasionally lose WiFi for no explicable reason but it does not mean that recording stops. Just keep rolling and it most likely will reconnect. 3) Yes, the built in mic is (beyond) worthless. The accessory plug in mic they provide is OK but it's not production quality. It's fine for "everyday" use and syncing. Be warned that YOU WILL LOOSE THIS MIC so have at least two on hand. Best to use an external setup. 4) Accessories ARE way too costly. Lack of an integrated tripod mount is a real issue. It should be incorporated in the bottom via an included low profile mount. You can build most all of your own mounts if you have a little DIY experience but it may be more cost effective for certain ones. 5) Yes, customer service exudes arrogance under a thin veil of being "helpful". Don't bother trying to return anything past the "date" and if they happen to "upgrade" or offer a newer model as they just did, you won't get to exchange it or any type of credit which is not unprecedented but highly suspect . If you're into Vlogging the try the phone gimbal as mentioned. That should address any focus issues and suit your needs perfectly. Anybody else not Vlogging exclusively will benefit greatly for the rock steady crystal clear 4k footage. Nothing wrong with this review at all. Can't fault someone for their opinion. It's just a matter of this being the wrong tool for this specific application.

[@ryandevries9461]

I have the Osmo+ and one thing you need to know before you get it is plan on spending $600 or more in accessories. Once you have all that it's a great camera!!

[@SteRumbelow]

+Ryan DeVries haha!

[@christianernesthizon5412]

DJI's Support for Tech and CSR is atrocious pray that your unit doesn't have any problems and you're fine. If it is sure heck of a problem processing it for repair or warranty purposes

[@iansmith7698]

My experience has been very different from yours although I agree with everything you point out (except the audio lag issue - never seen that) Here's the thing: For less than a grand I've got the Osmo with all the required accessories (mic, led light, extension arm, tripod) and I can pick the rig up and put it down on a table within seconds. The only "real" problem I've had which has driven me up the wall is the wi-fi connection. Was at Birmingham NEC trying to shoot video with the Osmo and every single time the Osmo wi-fi would not show up until I walked a good 100 yards outside the building. Having to walk outside the building and then back in again every time I wanted to shoot something was madness - especially when the battery life is only about 20 minutes to start with and at the end of all the "walk in, walk out" activity it was considerably less. Nevertheless for other environments it's my ideal rig - so much more portable and usable than the Canon 5D Mark III rig I'd been using previously. I'd heard from many, many different sources that DJI customer support was truly terrible, so made sure I bought from a local retailer. Had sterling service from them (even got a second battery charger for free, on top of the Summer pricing offer) so overall I'm a happy purchaser.

[@SteRumbelow]

+Ian Smith Hi Ian, very glad to hear you've had a mostly good experience with your OSMO. The WiFi thing is hugely irritating but I never experienced it in such a troubling way as you did. Also happy to hear you purchased through a retailer. I wish I'd known of the buying-direct issues before I purchased. You live and learn... Cheers, Ste.

[@MKBontwikkeling]

I bought the Osmo Plus as a vlogging camera. I love a lot about it but it's definitely not run and gun. Furthermore I bought a whole range of accessories that I will make a video about in the future. I'm not giving up yet but it seems to me that, as a vlogging camera, it's a bad and very expensive decision.

[@SteRumbelow]

+MKBontwikkeling expensive indeed. Even more so when they refuse to refund you!

[@Poonakari]

thanks for your direct view of "DJI" and it OSMO. I almost bought Osmo Pro today. I am glad I watched your review. DJI audio and customer service issue is very concerning to me, now I will need to think about more before buying OSMO pro

[@groundedgremlinrc7005]

Buy a Zhiyun Crane w/ a Panasonic GH4 or other small DSLR. The stabilisation is just as good, expandability is far better, start up is instantaneous, it's silent, the battery life is better, AND you can mount it straight to a tripod from the bottom!

[@SteRumbelow]

+Grounded Gremlin RC great suggestion!

[@WatchdogVideo]

Thank you for an honest and thorough review!

[@DubzCo]

+Ste Rumbelow the customer sevice maybe doesnt care because you should have know what you were buying before your purchase....im sure noone at DJI suggested it was a VLogging/Selfie based camera....my guess is OSMO+ threw that in with the double click thing just to take a little part in the craze

[@SteRumbelow]

+DCTV DubzCo it has a specific and well marketed ‘selfie mode’. So directly targeted or not, they make people believe it’s good for filming yourself, and it isn’t.

[@forcefedfreak]

I returned mine after about a week. The app you use to manage the phone is garbage, and the fact that it has to be connected with wifi and not bluetooth made it a pain in the ass with the Pixel 2. On top of that, much like the GoPro, the footage was almost useless unless you were outdoors. Blurry, grainy, noisy. Overall it was just a poorly designed product.

[@rorygentry6802]

Very helpful video- thanks for sharing the shortcomings of this product.

[@SteRumbelow]

+Rory Gentry Thanks, Rory!

[@Four1LF]

The OSMO has a 1 meter minimum focus range BUT the OSMO+ it's .5 meter (and the plus also comes with a 22mm -77mm zoom) The sound sux yes but serious people would never use the "built-in mic" on any device. DJI DOES have the worst customer service I have ever experienced though. They're a Chinese company and simply don't understand the concept of customer service. Of course the problem with that is: you feel like that you're buying an very expensive "throw-away" product -if you have a problem, you have to "throw it away" and buy a new one. -scary.

[@SteRumbelow]

+Bill Rice agree on all counts Bill! Hugely frustrating.

[@LeonMTan]

you are so right, to turn on and make it work ,you need at least 1 minutes

[@charleslong3290]

I have experienced no issues with video/audio sync, however, I have had issues with video quality... I pretty much gave up on using my OSMO and started using my Canon SL1, but of course thats not in 4k. I wish you the best of luck at getting DJI to do something about the issue that you are having.

[@SteRumbelow]

+Charles Long Thanks Charles! 4K isn't the be all and end all. Not many people stream (or have the ability to) 4K on KZbin anyway.

[@SteRumbelow]

Sorry Charles, your comment got held for moderation for some reason. You can just see the softness of it... Nice neighbourhood by the way :D

[@charleslong3290]

Thanks Ste! I going to order some lights for shooting blog style and give the OSMO another try. Hopefully the additional lighting helps this thing out.

[@davidsamuels4246]

I own an OSMO with an X5 camera and I fully agree with all of your points. Audio and DJI service are the worst of any industry. I've had several repairs of both X5 camera, Inspire 1 drones and my OSMO unit itself. Bitter sweet, nice product ideas but terrible execution and service. Absolutely no desire to help customers etc.

[@SteRumbelow]

+David Samuels Thanks for the comment. Glad to see it definitely isn’t just me who suffered with these issues. It’s such a shame. They make great products (Drones specifically) and it’s a shame, as a company, they don’t give a shit about their customers.

[@Atreyus]

Do you think those problems have been solved now with the new model? The DJI OSMO+?

[@SteRumbelow]

+Atreyus The standard OSMO is still on sale, so definitely not with that. There's now an OSMO+, an OSMO Mobile and an OSMO Pro. I can't say whether the sound issues are present with the other models. The Pro model should have much better video quality though. The other issues I mentioned are the same throughout the lineup - having to connect to the phone app and camera wifi, the inconvenience etc. I actually think the Mobile version is the best one of the lot if you need a bit of every world.

[@nadergt1]

Thank you Ste for this great info, I was going to get the DJI Osmo, but since the things you mentioned about the product & the company's customer service, they have just lost another customer & I will look for something else. In your opinion what Gimbal should one go for if you have iPhone 7 plus ?

[@SteRumbelow]

+nadergt1 Well, they have the OSMO mobile which focuses on the gimbal, which was the only decent thing about the standard OSMO. Unsure which other gimbal you could use just for mobile but I'm sure there are some other options out there. Thanks for the comment.

[@2agroup_gr]

Nice thoughts, very informative! Thanks for sharing.

[@jeremymears9830]

very informative big man. Well spoken and to the point... Nice job

[@SteRumbelow]

+Jeremy Mears cheers Jeremy.

[@WALKINGonTheStreet_Official]

yeah, Audio is terrible, and my OSMO had gimbal issue and asked to repair. DJI sent me a refurbished model and it also has gimbal issue as well...too busy to argue with them...without DJI care...I would even start to get the replacement...

[@TopNotchThetford]

So I have read a lot of the comments below and watched the video. I'm looking to buy some recording equipment and my brother has pointed me in the direction of the OSMO+. my situation is I want to do talking and walking videos. I am a car dealer by trade but like doing reviews of cars. Like Mondeo vrs Passat..... Peugeot 308 vrs ford focus etc etc. I would like to do videos of walking under cars when they are having major mechanical work done, describing what is happening and the parts being replaced. I would also be doing videos with a camera on a tripod, me walking around the cars describing their good and bad points like huge boot, poor reversing visibility etc etc. As a third video I want to do a driving video with someone holding the camera whilst describing gearchange, driver convenience, power etc etc. At some point I will buy a drone to do overhead videos of driving the car and perhaps frying around the car whilst its going along. So, as you can see, I need something to do many jobs. The audio really worries me. Has anyone got any suggestions of what they would buy?

[@SteRumbelow]

+TopNotchThetford Hi, and thanks for the comment. Aside from the final point, where you will have someone video while you're driving, I would say the OSMO isn't going to be great for those. Particularly if you're in a pit or if the car is on a ramp - the OSMO isn't good in anything but bright light conditions. You'll lose a significant amount of quality when it's darker. I'd suggest a decent point and shoot will do everything much more efficiently, require FAR fewer accessories, be easier to set up and so on. If you use the OSMO, you'll also be using your phone battery constantly because it's the viewfinder. I'm using a Canon G7X Mk.II and I couldn't recommend it enough.

[@DylanM15]

You don't need the phone to record. It's more for the screen and refinement. It's totally possible to grab and shoot without a phone though. Also the fact it's really not meant for vloggers but for actual videos with it's focus. Also it really doesn't take a ton of accessories. With maybe 3 accessories at most you're really set unless you're making the jump to the Zenmuse x5 cameras. I don't really know many people who actually leave a tripod clip on a camera either. It's a bit of an exaggeration both ways. For audio yeah it's an issue but it's really not difficult to use alternate audio. I've never had any camera that I've even slightly considered using the built in audio. As a whole the camera market really doesn't care a ton about audio. I almost always toss a shotgun mic on it connected to my phone through an sc4 from Rode or a recorder for audio.

[@Arthur-Silva]

Great advice, it's a good camera for capturing ultra smooth 4k footage, though.

[@SteRumbelow]

Definitely. That's the one thing it does well.

[@JayMissJ]

This would be best suited for smooth steady cam footage with no dialogue recording, ex. Music videos or scenes that don't require any audio recording. You can take out all audio and put in your music etc. Still a good buy if it suits your needs.

[@SteRumbelow]

+J. T. Agree. That's the best use for it!

[@rogerunderhill4267]

Useful. I'll have a chat with them in the flagship store in Shenzhen. By the way, remember you are covered by consumer law in the UK. If it's not fit for purpose you can get your money back from the vendor after a reasonable time period. Not 'their' time period. Check your consumer rights.

[@SteRumbelow]

+Roger Underhill Yep, I know all of this. They didn’t care! They didn’t even respond to my card company after I put in a claim against them. Ridiculous.

[@RyanCrocker]

Thanks for the honest review.

[@beerborn]

You have to understand that the Osmo was designed for video mobility and not a quick reaction camera like an iPhone or a camcorder. I have an iPhone and the Sony FDR AX100 4K camcorder. When i used both for video mobility, they are not that smooth because of the bouncing effect that we create when we walk or even run. Since I purchased the Osmo, I went ahead and purchased the Z-Axis arm. The Osmo with the Z-Axis arm made the video mobility (running & walking) very smooth that I could never get with my iPhone or my Sony camcorder.

[@SteRumbelow]

+beerborn That's obvious. Stability wasn't one of the problems I had with the OSMO. Many other things were.

[@beerborn]

My issues with the Osmo is when adding the Z-Axis arm, it added more weight for me to carry around and you can't install a shoulder strap on the Osmo. It also hogs the battery life so I have to carry 3 spare batteries.

[@ErnestoEduardoDobarganes]

very informative. Please disregard the trolls and haters, and dont take the time to thank them for their comments. They dont deserve your time bro.

[@SteRumbelow]

+Ernesto Eduardo Dobarganes Thanks Ernesto, much appreciated.

[@jonasautovlog]

Love the rant, everything is true :). I gave up on the Osmo as a vlogging cam soon after I bought it. Had the weird support, the terrible audio (drift and clipped audio ruined several of my videos), also hate how slow it is to start up. I only still use it with the car mount to do driving shots, it does that rather good. And when I need audio, I record that with an external audio recorder (Zoom H6). Love the Osmo concept, but it's a pricy gadget rather than a real camera system... I'm especially happy I didn't buy the 'PRO' version for $3500 😂. But a little sad I didn't buy the cheaper Osmo Mobile stabiliser, since I'm shooting a lot of my vlog stuff on iPhone SE.

Yes. The customer care agent was rude and also logged off the chat session.

[@SteRumbelow]

+Jack Jarome Oh wow. The representative I spoke to via email was equally rude. At the moment (around 7 weeks on), I still have the camera packed up on my landing. DJI never replied to my card company about the camera at all. Despite AmEx being an enormously powerful name. DJI did however respond about the microphone and enclose 'evidence' to say I wanted to return it because I 'didn't understand the charges'. In reality, they twisted my email, which questioned the handling and shipping fees they wanted to charge me to return - they finally agreed to take it if it was unopened!!. They were going to charge me over £80. Utterly ludicrous.

[@TheLuisberg]

You have valid points but Im still getting the osmo no matter what, ive been trying to film with stabilization for years and this is a god send. I already have a microphone so i dont need to worry about audio. The osmo mobile would be a wonderful idea for you. Only $200 at best buy

[@chumcool]

You should rename your video from, "Why You Should Avoid The DJI OSMO!" to, "Why You Should Avoid The DJI OSMO If You Are A VIDEO BLOGGER!" With that said, you should never ever ever never use the internal audio of any camera no matter how good the brand, or model. External Audio all day everyday any time all the time is the only way to go. The benefits are life changing. Nice vid tho. Keep up the good work.

[@oscarcer]

You should rename your comment "you should never ever ever never use the internal audio of any camera no matter how good the brand, or model IF YOU ARE A PROFESSIONAL THAT ARE BEING PAID FOR PROFESSIONAL RESULTS"

[@jackgilltaylor]

I really wouldn't say so, I'm 15 and i have the time and the disposition to sync audio, it's a quick and easy process which registers great results in little time. I use a DSLR and it has terrible internal audio even with my mic when i want to i sync audio and it sounds better, you don't need to get payed to get good audio you need good audio to get payed.

[@SteRumbelow]

+TheNerdyFilmmaker syncing audio is fine. Syncing audio DRIFT is a very different story. Anyone can match audio and video, but matching it together when it changes constantly through a clip is almost impossible.

[@oscarcer]

You are actually not contradicting my comment. "You should not use internal audio if you are being paid" is different to "you should not use external audio unless being paid". Anyway, that is not the point of my comment...

[@mrwriter86]

Ste Rumbelow Red Giant PluralEyes software will resolve your audio drift. Only have the OSMO mic as a reference, external audio is always best. Not defending the OSMO, I have (had) one before it took a tumble and smashed in to three pieces. It's a pain in the arse. But using decent attachments for audio had added great value to my films, especially at the price point.

[@adriandeficitferguson1607]

you are 100% right about their garbage customer service. I bought the osmo+ and i really wish i saw this video first. it was advertised as same day shipping, then i get sent to this third party whos going to deliver it, mind you it took over 12 hrs to process the payment but 0.05 seconds to take it out of my account. then when it came time to set up the delivery date for the following day it says AFTER i paid and checked to see if it was available in my area and stated it was, that its not available to ship dame day to my area...so i had to call, and then the guy tells me they dont ahve it and its gonna have to be sent from DJI an if i wanted a refund i'd have to contact dji....meanwhile my money is in limbo for a product i was told i could recieve thats not in stock... and after this review i dont even want to keep the product or open it i'd rather return it and buy it through best buy or amazon

[@SteRumbelow]

+adrian Deficit ferguson Sorry to hear you've also had issues with their customer service Adrian. There ARE people out there who love their OSMO, so you could give it a shot. The only problem is that DJI won't accept it back unless it is unopened (thought you've ended up buying through a third party, which might make a difference). In the future, is definitely buy through a reputable retailer, so I can avoid any issues with returns. Amazon would have taken mine back without a second thought...

[@adriandeficitferguson1607]

i ended up canceling the order, i was able to borrow one for new years eve and didnt liek the experience with it. your points that you made were spot on. i am going to just purchase the ronin an use that with my cameras for now and purchase the osmo mobile which seems liek the most ideal option for portable use. Amazon for everything DJI at this point

[@MannyCAM]

I agree as others do on the points you've made about the OSMO but to tell others to avoid this system is Ludacris. The system is a stabilized camera and gimbal all in one. I bought this camera after using Glide-cams and such. It did what I needed it to do. To be able to freely walk around theme parks and events without the need of a mechanical system like a glide am, which by the way if used on a windy day is ridiculous and the learning curve is incredible, I moved on to looking at other options. That's when I found the OSMO as With all systems you will find the cons in everyone of them. You simply find what works best for your needs. I've had my OSMO which I affectionately call Miss OSMO for a few months now and would not trade it for the world. It's a tool plain and simple and I don't know any craftsman or mechanic that depends on just having one do-it-all tool in their toolbox. Sound can be remedied, there are excellent editing software platforms out there. I use the Cyberlink Powerdirector14 Ultra and have had no problems editing and synching my audio. The OSMO Is a truly fun piece of equipment. I truly enjoy it. Normally I shoot without attaching my ipod. But I am a cameraman from way back and find it easy to frame my shots. At night I do use it, and for special occasions such as time lapses and the like. with audio I prefer a lapel mike and not all the crazy attachments that are available. So essentially it's the OSMO and a lapel mike and that's all. I find "less is better" in public places. You draw less attention and tire a lot less. The OSMO at a 45 degree angle, A small backpack will carry the carrying case a small lightweight tripod, extra batteries, filters, water a second camera the CX330 Sony and snacks. The Sony I use for Vlogging The OSMO for my stabilized shots. I would say "give it a shot" NOT to avoid this ground-breaking product because of a few belly aches. If you can find someone who owns one, try it first before you buy.Footage I shot with the OSMO: kzbin.info/www/bejne/i2OxmnZojaibhJI

[@SteRumbelow]

+MannyCAM really glad you've got on so well with yours. You're doing the right thing in using multiple cameras and multiple different audio setups. My point really was to avoid the camera as your sole device because of the plethora of problems it has. You are correct to say it is a great camera for stable footage. I simply could not get on with the attachment system, the time it takes to set it up each time for shots, and the audio. I used Final Cut Pro and it CAN be edited but it isn't simple. The interference shouldn't happen, nor should the sync drift which on occasion was frankly impossible to edit. Each to their own though. It'll definitely work for some people. Thanks for the comment. Ste.

[@MannyCAM]

Ste Rumbelow , thanks for getting back. You are totally correct in the setup process. But after shooting for so many years with what the industry had to offer. This product blew my mind. A camera that reduces the amount of shake to nearly zero. Fluid, cinematic pans an tilts. Slider shots that would otherwise be impossible to achieve without carrying around a movie crew. You can imagine how exciting to be able to say when looking at Hollywood movies... Hey I can do that..lol. I had 3-chip Sony's that I paid 2grand for in the day. Now I have a camera that makes my shots look like they were dolly driven or done with a steadicam. I loved your observations and totally agree but with all it's imperfections. DJI has given the masses an incredible product.

[@SteRumbelow]

+MannyCAM when you compare it the way you do, to a pro level camera that takes huge skill, knowledge and experience to get the best from, it makes the OSMO seem incredible. Again, for its stableness, it is. And I think it's people like you who will appreciate it more and accept its foibles because if it's benefits. For the average consumer though, I think many will be disappointed because the flaws outweigh the pros. Ultimately, I found I'd rather have something super quick, simple and easy to use in exchange for the stable footage - that was the only thing I really loved about the OSMO. Thanks again! Ste.

[@ExpandTheBoxscore]

You ruined my joy and excitement to get an Osmo+, and I THANK YOU for it. Every issue you addressed is one that would drive me nuts, and I completely appreciate you sharing these pitfalls of the device. Good stuff, and new subscriber! Quick question: what is the device you have landed on now, and does it have a gimble or any sort of stabilization and zoom? And this was the plus you reviewed, correct? So they haven't released any improvements at this time?

[@SteRumbelow]

+Nickel Press TV I reviewed the standard OSMO! A few people in the comments have the OSMO+ and it seems to be better. I can't say so for certain because I haven't used it myself. I'm using a Canon G7X MK.2 now. No stabilisation. I wanted something with great image quality, that's reliable, easy to use, and compact. There are a number of solutions out there for stabilising a mobile phone. Even the OSMO Mobile. For the times when stable footage is needed (unless you're a cinematographer), I'd recommend using one of those and an iPhone 7+ or similar. Not everything needs stabilising. Cheers, Ste.

[@ExpandTheBoxscore]

Ste Rumbelow gotcha. Appreciated nonetheless

[@ahsanbukhari626]

expecting more videos from you on Mavic and inspire as well as osmo mobile. very critical oberserver i must say. thumbs up dear!

[@adammasci5950]

I suppose as a B-Roll camera, for some hand held footage it would be okay.

[@roontunes]

thanks for posting this, I was thinking of buying one, very concerned about the audio problems you described, a gradual drift would bve a freaking nightmare to edit.

[@SteRumbelow]

+roontunes Trust me...it was! Glad I had the opportunity to try it but equally glad I'm now using something else.

[@roontunes]

just took the words out of my mouth, I'm looking for an alternative, what did you go for

[@SteRumbelow]

+roontunes Canon G7X Mk.II. Great camera!

[@roontunes]

on a Zhiyun Gimbal ?

[@SteRumbelow]

+roontunes don't know much about it but it doesn't seem a premium product? GoPro Karma handle looks very good.

[@HuFilms]

If you were thinking of buying an OSMO and didn't because of this video you're making a big mistake. Probably the best camera you could use for vlogging if you know what you're doing. I've done loads of cycle vlogs and this camera is a God-send. I don't agree with it being slow to switch on. Usually you have this camera set to your liking and if you are familiar with it you can shoot without using the phone. But I do agree that when it comes to connecting via WIFI it is a total pain in the ass. But all my bike vlogs which have got quite a lot of views on Facebook were shot without using a phone attached. I can have it switched on and get a shot within a few seconds. I use a Rode video micro attached and people are always wondering how I get such good sound. Especially whilst cycling! I've used this camera for a year now and brought it everywhere with me and it's still going strong. It's terrible indoors but if you're doing any type of outdoor activity and want to film while on the move this camera is brilliant. Like a GoPro it's a 'sunny day' camera. When DJI bring out the handle for the OSMO X4 it'll be revolutionary. There's a 1" sensor in that cam. As for the x5s that thing is insane!

[@mazennabulsi7246]

u R absolutely right, I just changed my mind , i wont buy it anymore, i better go for GoPro5 maybe, because frankly, customer service is 80% of my reason to buy or not. I mean after sale service. good luck. and thanks for the share.Cheers.

[@rosiesamuel8562]

Thank you for your honest opinion

[@indian2003]

The table mount has a threaded hole underneath to mount on a standard tripod.

[@kelleydronefootage3719]

What equipment did you use to film this video? Thanks.

[@SteRumbelow]

+Wesley Kelley A Canon G7X Mk.II and a Gorillapod with ball head attachment. Nothing special in terms of setup :)

[@manuelmonsante9000]

It's not a main camera mate! Just use it for stable B-Roll. I stopped using a slider and use this for artistic shots. Its not for Vlogging. Use it as a second camera only.

[@aokisanchez2640]

Damn your good!! The Osmo, you must be Osmo people worse nightmare! I doing today my first interview with Osmo and already saw some issues with using a microphone and be able to use an Headset to listening to it!! crazy.... thank you soo much, will for sure avoid!! Will follow your channel! Your proper English mate!

[@Senegal01]

You are right, I have a DJI F550, but had questions and CS is worthless! I will never buy anything DJI and anyone ask me about them I tell go somewhere else. I always figured DELL was worse CS, but now DJI is my vote for number one worse CS! You want to buy a DJI F550 cheap?

[@swekiwi4517]

Thank you for this warning!! 🌸

[@parkjunhyung9220]

ALMOST PURCHASED OSMO. THANKS FOR SHARING.

[@cupcakeworksathome8924]

Thanks for this video. What would you suggest for stabilization on a DSLR, then? Say I get the Canon G7x or 70D. Doesn't seem like vloggers typically use or need a gimbal (thought I often wish they did!). Is there a product out there that works and isn't too heavy/cumbersone to transport?

[@SteRumbelow]

+Cupcake Works at Home Yeah I'm not sure gimbals and Vloggers go hand in hand. That said, there's always a time when ultra smooth footage would be preferable. However, for those occasions I'd say using the GoPro Karma handle would be better along with a Hero4 or 5. The. Ew DJI OSMO mobile and an iPhone would be pretty decent too I imagine. To quote Casey Neistat: The best camera is the one you have with you.

[@terenceriley1375]

I've always liked their drones. Haven't bought a Mavic or a Spark yet. Never liked the osmo for some reason, now I know why. Thanks for the heads up on 7 day return policy. I deleted their product demo app and just bookmarked their website. Their app stated promo pricing emails but I doubt that. Better deals on Amazon with extra batteries and leg extensions for Mavic. Thanks for the vid. Sorry your stuck with it. Maybe Craigslist or the classifieds? Good luck. Terry

[@SteRumbelow]

+Terence Riley Thanks for the comment, Terry. Managed to get my money back through the card company. They didn’t even hear from DJI... Love the DJI drones and I don’t think they suffer from tonnes of issues like the OSMO - after all, people just want stable video from them (something the OSMO did well). I have heard customer service horror stories however, so if I ever purchase another DJI product, it would only be through a retailer; never direct. Cheers, Ste.

[@terenceriley1375]

A happy ending after all. Great, because those things are not cheap/inexpensive. I found a new company in Germany LUUV with their product on Amazon.de the German website. I'm seriously thinking of picking up a Garmin Virb Ultra 30 4K 30fps GoPro clone with a mini usb mic in jack. They said they could PayPal a transaction and FedEx it over. No Far East product thank you. I'm partial to German ingenuity and quality and Rode told me a Jobe clamp with a cold shoe would work for the external mic. Take it easy and be well. Don't spend your refund all in one place! Terry

[@makoycreatives]

Yeah, you have some point but it is still depends on how you will use it. if it's not fit on the way you are going to use it then don't buy it. if you are just a person who want to record your family travels, and simple occasions at home and you're the only one in the room that knows how to record from a pro dslr but you also shoot photo then Osmo is a thing for you, cause you can just give it to someone in the family and boom, you have a good quality and stable video. (which is based in my case). It's really up to your usage purposes that you will appreciate something.

[@SteRumbelow]

+Mark Anthony Jamin correct. But filming even something simple, like family travels, means you'll have to watch them back (most of the time) with out of sync sound and random noises. I agree with your points, but they rely on the OSMO being good as an all around camera; the problem is that it's only good for stable footage (in good light). Cheers, Ste.

[@makoycreatives]

Ste Rumbelow yeah I agree. but with a rode mic or other alternative sound rec. setup I think it can be a reliable device. :)

[@hancock_sam]

Having spent hours and hours researching 'best blogging cameras' I've been achingly close to buying a DJI Osmo. Having seen your excellent, calm and frank review, I'm not now going to. Really appreciate this, thank you. Will instead look at the Canon you mention and the equivalent (?) Sony RX100 v5. My question is, even if those alternatives are amazing cameras, how do I get the smooth stability the Osmo made so attractive (I do race car driving and testing, and race driver coaching, so need sometimes to shoot from onboard and often to walk around a static car talking to camera about it). Any thoughts massively appreciated!

[@SteRumbelow]

+Sam Hancock Hey Sam, I seem to remember you being in LM24 up until a few years ago, right? Jota? Big F1 and motorsport fan here! Glad you liked the video. The stability of the OSMO is really the only thing I liked about it and is of course it's main feature. There are options out there for GoPro cameras because of their light weight, but fewer for anything heavier. The price really starts to go up at that point. It really depends how much money you've got to burn Sam. In an ideal world, I'd take a GoPro with karma stabiliser for in-car shots (and the option to invest in other GoPro mounts down the line) and then keep a decent compact for everything else - Vlogging, tripod work, general shots. That's probably going to set you back about £900 though, maybe slightly more. The problem is that there really isn't a single solution to all of your problems. The OSMO tried to do them all, and (in my opinion) failed. One camera, like the G7X Mk.2 will do almost everything, but not the ultra stable shots. Still, if you'd consider an RX100 Mk.4, which is £800, you're almost at the cost of two solutions anyway...

[@hancock_sam]

Ste Rumbelow ha! Good memory man! Yeah, I was with Jota for a long time and did a fair few LM24's. Am working more in classic car racing now, Goodwood etc, but have my eye on a LM return soon:) Thanks v much for the tips in your reply. Makes a lot of sense. I'm not ready to spend thousands just yet as this whole vlogging project is still just a fun experiment, but I can recoup investments in equipment if I can capture 'acceptable' broadcast quality vid and print quality stills. So a GoPro or similar (I actually have a replayXD which I love as a helmet cam), plus a canon or Sony sounds like a solid starter combo. Thanks for your advice and keep up the reviews, quite refreshing to hear down to earth, honest comments!

[@SteRumbelow]

+Sam Hancock Definitely get yourself a good compact, you'll be surprised how well the footage turns out. And it'll work better for most stuff, than a GoPro will. Once you're up and running, you can always look at the GoPro option to add to the mix. Good luck Sir, and I'll keep my eye out for you on the Sarthe!

[@cigartenders]

Great info..... Almost great.... But not great for daily use.....

[@tprice323]

There is a weird sound on your camera in this video....speaking of mic issues. Have you looked at the FlowMotion which can use a GoPro or iPhone/Android?

[@SteRumbelow]

+Tyler Price Its probably the sound of the OSMO firing up in the back ground Tyler. ;)

[@tprice323]

Nice! I never even thought about the mechanical sound of these things. I just pre-ordered a new one (Flowmotion) and has me curious to see if it will have the same issue. At least on a phone I could potentially run a bluetooth mic or something if I need the sound off a person.

[@AnimeZone247]

3:43 why would you record an interview with the Osmo, that is not what it's used for. You use it on handheld shots for stabilization

[@SteRumbelow]

+Anime Zone Why do they offer a baseplate then? That's like saying you shouldn't use a normal camera as a handheld camera, only on a tripod.

[@AnimeZone247]

Ste Rumbelow look in the real world cinematographers use specific cameras for specific things, you should have a separate camera for doing interviews, not just one camera. and the osmo is a B camera not an A

[@gstav691]

Dear friend, you’re right… But… You can’t have all with a 650$ camera. The main reason somebody would buy the DJI OSMO is the stabilization. And the stabilization of this camera is amazing. If you need a set up speed there are many other options in the market, if you only need 4K there are many other options in the market, if you need zoom there are many other options in the market… STABILIZATION my friend… That’s the key word for this purchase… cheers!!!

[@SteRumbelow]

+Giorgos Stavropoulos Hi Giorgos, Thanks very much for the comment. The stabilisation is of course the main draw to the OSMO. It's the first thing everyone sees. However, DJI do not promote this as its sole feature, or as its main one with a few tricks on the side. It is advertised as a portable device that can record audio and support an array of attachments (including supposedly professional level microphones) to make it more versatile. If it was just about the stabilisation, I would have no gripes. But I, and many others, didn't buy it just for the stabilisation. I would buy a GoPro Karma handle if I just wanted stabilisation. That's the difference; DJI tried to do too much with it. Thanks again, and have a good Christmas. Ste.

[@JeffreySchnabel]

So to use the tripod, you purchase the extension rod, to which the phone holder and the tripod then attaches. Correct?

[@SteRumbelow]

Correct. If you want use the official DJI tripod, you have to have the extension arm too.

[@PS1198sp]

i bought at Best Buy and 15 days is there return. still playing with it but I'm not happy on some features for sure.

[@NicolasRaimo]

Has the Audio sync been sorted with any firmware updates?

[@SteRumbelow]

+Nicolas Raimo I eventually got rid of it (still never got a refund!) but at far as I’m aware, nothing fixed it.

[@NicolasRaimo]

Ste Rumbelow thanks for reply, I went for plus heard the focal range is better for selfie mode, but my channel requires less selfie mode and more tripod in cars, it worked out cheaper than a hero and gimbal wish me luck. Check out my channel if you get a minute

[@VladOnEarth]

for all of you guys complaining about the time needed to connect to iphone. Have you used gopro at all? I have that gopro garbage with 3 axis gimbal, and that is what you need to compare with. And Osmo+ is lightyears ahead, and also the camera itself.

[@OnebyOneFilms]

It's a camera to shoot in places where is dangerous to get a drone, and getting avoid from damaging a drone or hurting somebody.

[@MatthewShih]

Yo buddy, thumbed up your video, you told the truth, audio is quite important as well as the video, I was struggling if I should buy it but not after watching your review. sorry for those haters disliked your video but you did a right thing and those losers may worked for the company, keep up!

[@SteRumbelow]

+Matthew Shih can’t please everyone unfortunately. I told the facts of what I found out. Some people don’t agree; that’s fine. But it doesn’t change everything I said being factually correct!

[@NicolasRaimo]

I got Osmo plus in the end, great for "selfie mode" has a zoom function, regarding tripod you can buy osmo base and screw in tripod to that using standard camera scews quick release. Check out my channel all recent videos on osmo and i did an Osmo review with all 3 microphones.

[@carlosbernardo4167]

Which camera did you use to record this video? It looks great.

[@SteRumbelow]

+Carlos Bernardo Thanks Carlos, I used a Canon G7X Mk.II.

[@Liflowcbd]

Very, very good points.

[@reliefprintmaker]

I had problems with a drone from DJI, it was sent for repair and I must add....(at no cost to me), replaced because the fault was to great for repair.SO customer care proved to be excellent.I have no regrets buying direct from DJI. I'm sorry you feel so disappointed.

[@SteRumbelow]

Hi David, Really happy to hear you had a positive experience with DJI support. It's a shame they don't work like that for the majority of people! Everyone I speak to seems to have issues similar, or identical to mine. Their service was completely non-existent. Thanks, Ste.

[@AfizDozo]

Thanks man for this reveal..!! really make sence n really2 appriciated this review..

[@SteRumbelow]

+Afiz Dozo No worries Afiz, glad to have helped.

[@aleksandero7982]

thank you very much for this rev, I was close of buying one of this and now I am not anymore.

[@enrico7320]

Typically support is always handled through China. Customer service needs work, but their products are very good. Expectations are always different from person to person, but the products that DJI produce are great! No product from any vendor is perfect, but I do agree customer service can make or break a company.

[@SteRumbelow]

+Enrico Lots of products DJI make are very good. In my opinion, the OSMO isn't one of them. At least, not the standard model.

[@enrico7320]

I agree... I've been battling with the decision mobile or OSMO+ Thoughts?

[@firstbornproductionsfbtvbl4728]

So basically it's better for just B-role. B-Role that you only need with no audio. I could live with that? Thanks for the info!!!!!

[@SteRumbelow]

+First Born Productions FBTV Michael Willis exactly.

[@nicholasscreenstoryteller7708]

That's "B-roll," not "B-role." There's A-roll and B-roll ... I'm not gonna explain it to you, but I suggest that you look it up, especially if you have a "production company" like you're a pro, LOL. Good luck!

[@Waybridge]

Good to know because I want it for vlogs. Which camera are you using now? Is there a camera inbetween that you would recommend? Please advise.

[@SteRumbelow]

+Waybridge LLC I'm using a Canon G7X Mk.II. Highly recommend it. Especially for vlogging!

[@Waybridge]

Does it have a stabilizer to shoot outdoors? Or would you just use the Osmo+ for this?

[@SteRumbelow]

+Waybridge LLC no stabiliser. I decided to take video quality and ease of use over stability. With a tripod it's easy to do static scenes and vlogging isn't really about the steady shots anyway. I made the wrong decision buying that kind of camera, regardless of its flaws.

[@Waybridge]

Good point! Gracias....