Why you shouldn't AVOID flying Iberias A350 Business Class?

[@alielabdimarras7965]

Most beautiful airport you've been to, you need to see more than 4 airports.

[@liftoffandtravel]

It may not be beautiful but a simple splash of colours makes such a difference. Our favourite is either Doha or Changi. What's yours?

[@prathamkanodia8926]

Highly detailed and positively real flight review. Overall very nice report

[@liftoffandtravel]

Really appreciate you taking the time to write to us 👍📝 glad to hear we managed to get everything in. Thanks for watching 😊📺👀

[@coypat1300]

SUPER VIDEO!!! Like always. Thanks for posting it! ❤❤❤🎉🎉🎉🎉

[@liftoffandtravel]

Thanks Coy 👍have you ever flown Iberia? We'll try it again the future and see if this was a one of good service 😊

[@THyperon]

I flew recently MUC-MAD-LIM / LIM-MAD-MUC business, it was a very good experience, nice lounges in Madrid and Lima, friendly staff in the aircrafts...

[@liftoffandtravel]

I'm glad to hear it wasn't just me. The Iberia of 10 years ago has changed a lot and seems everything from the food to the cabin crew is a joy. We must do a long haul route at some point 💚

[@jimbohr]

glad to see someone having a good experience...I was supposed to fly QR, from MAD-DOH-CPT this past Jan and the first segment was changed to Iberia. Check-in was impersonal and no mention of the lounge,/anything and although the gentleman I first met on board/Purser was nice, the other FA's wanted nothing to do with me since I did not speak Spanish. the meals were reversed versus the menu and all the Spanish speaking Customers had sociable/interactive service, I received hurried and non-attentive service at the very least. The bed was so-so/A330 aircraft. Unless the price is low, I would pass on Iberia due to a forgettable experience. QR, from DOH-CPT, ans CPT-DOH-DFW was extraordinary as they usually are on another level. Safe travels and thanks for sharing your journeys with everyone.

[@liftoffandtravel]

@@jimbohr that is a shame. Sounds like the service I received many years ago. Clearly there is still work to do. When airlines like Latam are hitting the right notes with even the simplest of greeting it's not difficult. I admit it's hard to smile when you've been up since 4am though. Interestingly I'm not as keen on the A330 noticed the seats are angled to fit the space. I may fly them again over the next few years and see if this was a one of. Thanks for your comments 👍😊

[@jimbohr]

@@liftoffandtravel How funny- I was up quite early to get to MAD Airport as well. I do try to give airlines second chances, since we all know there are off days in any business. I focus on One World member airlines since I have been an AA Advantage member for decades,. ( I had some great experiences on BA last year on their A380 in the First class cabin, twice, and many exceptional QR flights in Business class, including the Q Suites. Years ago flying Qantas SYD-DXB-LHR on the A380 in First was a nice journey- prime examples that great journeys do exist out there, thank goodness ) Looking forward to more of your videos; they are well-made and informative.

[@liftoffandtravel]

@@jimbohr thank you, we really appreciate that. Making videos is not easy. Ah how interesting, are you based in the US? We went down the BA status because LHR is out um... Distant local airport 😂 Good to hear that you enjoyed the A380. The only time BA didn't make the cut was the A350. Slow service caused by that tiny galley. Resulting in wrong meals, a 3+hr service and a cold tea. ☕

[@jimbohr]

@@liftoffandtravel yes, I reside in the U.S. thank you for the heads-up regarding the BA A350...I had a reservation with that aircraft and changed it quite a while back to QR, Business class CPT-DOH-JFK, then an American connection to BNA, for a trip next month. Blessed with First on AA/BA via DFW on the A380 on the outbound, and then connecting on a different airline via ZRH into South Africa.

[@liftoffandtravel]

@@jimbohr sounds like you fly a lot. What was your best flight and worst?

[@BorjaBethencourt]

The distribution of flights in T4 is not exactly as explained. T4 is normally for Schengen flights and T4S for non-Schengen flights, meaning, if you fly to Morocco or the UK, you'll go to T4S, since these are non-Schengen destinations. All that regardless of the type of the aircraft, be it a wide or not.

[@liftoffandtravel]

Useful to know. Just from experience when we caught an A320 to the UK it was from the main terminal. The wide bodies on the same route have always been T4S. Thanks for letting us know 👍

[@mattball2700]

Thanks!

[@JettTyler17]

Nice review! I've flown Iberia a few times, either had a good experience or mediocre at best experiences. I would love to try out their Airbus A350 in business class sometime, but I did get to fly this in a "Premium Economy" seat, which was nice in its own right.

[@liftoffandtravel]

Thanks Jett 👍 how did you rate Premium Economy. I've tried it on the same route LHR to MAD. Only thing I didn't like which is cost cutting they don't divide it from economy now. Makes it feel less premium.

[@JettTyler17]

@@liftoffandtravel Given I did it on a short haul route (MAD-LHR), it was nice to get the better seat for free, I wasn't too worried about being segregated from Economy, I would kind of expect that on a JFK or BOG route from Madrid though. I was very pleased on that flight.

[@liftoffandtravel]

@@JettTyler17 how were the cabin crew? Yes agreed with the A350 noticed that the J product on the A330 is slightly angled I guess the cabin isn't as wide. I would imagine this means the premium and economy isn't quite as wide to.

[@JettTyler17]

@@liftoffandtravel Crew on my flight was great, they had an issue with the buy on board which was a little awkward, but it got sorted and I enjoyed a nice meal deal.

[@clausstimpfig3803]

excellent video . for iberia very good meal service. Did fly with them in their B-747 "EL GRAN" First class cabin to Mexico.Hundreds of years ago..... For this vid of course thumbs up plus like

[@liftoffandtravel]

Many thanks 😊 that's a blast from the past. How was the 747? Forgot the even had them

[@clausstimpfig3803]

"EL GRAN" was truly a FIRST CLASS. Remember only 6 seats......said remember....It was situated on the upper deck. You have been serviced by your "own" steward. trained for EL GRAN pax. Food was delicious. They offerd eco, bix, and first on the B-747. Think that plane was the pride of Spain. It was always something extraordinary. It could happen that you did end up with the mentioned steward in a restaurant he recommended...somewhere.....EL GRAN was just like a FAMILY. And I heard that ...well sometimes...some woman-man, guy-guy, woman-woman relationships did develop. One hundred years ago flying was unique. I am a former T.W.A. crew member. We have experienced all the glitter and gleam....thnx once again for your vid@@liftoffandtravel

[@porombpeter]

Interesting to see amenity kit on this route . I did not get that when I took the same route last year with Iberia.

[@liftoffandtravel]

May be they are changing for the better. I admit it was a surprised to see it 😏 Which route ✈️ did you fly?

[@porombpeter]

@@liftoffandtravel I was on the same route MAD-LHR

[@jcaam8094]

It's not called Madrid International airport, it's called Adolfo Suárez Madrid-Barajas Airport.

[@Redwood_Distributions]

No offense but literally nobody is gonna say “Ok, well im going to head to Adolfo Suarez Madrid-Barajas Airport for my flight to San Francisco international.”

[@peterfinn6098]

We call it Barajas as locals

[@jcaam8094]

@@Redwood_Distributions Spaniards call it Barajas, not Madrid international, That's like calling Heathrow London International.

[@peterfinn6098]

Nice video, the RSU are for all non Schengen flights. I can say after working and living in Spain and in aviation, the Spanish don’t do proactiveness and be careful being too nice or they don’t trust you. Better to be assertive and to the point, it’s more appreciated. The A330 can be more appreciated in economy than the A350 due to the seat layout arrangement, but in business class both are the same.

[@liftoffandtravel]

Thanks for the feedback Peter. Interesting with the A330 as we did once enjoy the A340 and it feels pinch in Business on the A330. Good points, I worked in customer service once and was always wary of someone overly nice. They usually wanted me to try and bend the rules 😂 Have you travelled on them in the last few years? Do you think the service has improved?

[@peterfinn6098]

Hey thanks for your feedback too! My previous role at Airbus meant a lot of travel so incase you were wondering. I would say though even being a little nice is wary in Spain but due to their history they have social issues in general since a lot of scars still around. I haven’t flown long haul with them for a while and I would recommend not to have many expectations from them. The service to London still looks the same including a hot meal and better than the service on BA and some other EU airlines for sure. What I do like about Iberia is how they serve a gin and tonic. They usually will bring out a large bottle and continue pouring until you decide it’s sufficient, unlike those little plastic bottles. When i think it’s also more sustainable! Long haul they are also good in business and the food and wines are Spanish, so it’s rather tasty out of Madrid. From Bogota and Quito on occasions it’s not great, Buenos Aires is always Argentine steak and dulce de leche dessert so its lovely. I think the worst right now is KLM. The last business flight this year in Europe was disappointing with no bread, no meat and wooden utensils, all served in this tiny box. Air France and Lufthansa still good business class offering. I avoid BA for certain reasons. Where is your next trip taking you to and which airlines you fancy? Did you work in customer service at the airport as I know that is a tough role needing plenty of patience lol

[@gilsabino1446]

👏🏼👏🏼👏🏼👏🏼

[@liftoffandtravel]

Obrigado ✈️👍😁

[@peterdelight513]

Subbed

[@liftoffandtravel]

Many thanks for following us on our journeys 👍✈️

[@shehebehsuebwisshgauwbevsjs]

The airport is wayyyyy too big, beautiful though! 4s is also used for non-Schengen small planes btw!

[@liftoffandtravel]

Agreed! I remember running once from a connecting flight after the inbound was delayed. Took ages to get to T4S. Oh.... That's interesting didn't know that 👍

[@Redwood_Distributions]

I gotta agree. A few years ago I went to Europe and while we were waiting for our flight back to the US, we got lost in the airport and missed the flight. Luckily using the tickets we had already bought, Iberia changed us to a flight going to the same destination and was not completely booked.

[@liftoffandtravel]

@@Redwood_Distributions that's really lucky. Interesting there never seem to be any staff or information points to guide anyone. Even a map 🤔

[@ianhiles8706]

The airfield you thought was Farnborough was Blackbushe ... Not far away from Farnborough though :)

[@liftoffandtravel]

Thanks Ian 👍how did you work that out? We are pretty good at spotting LGW and LCY 😂

[@ianhiles8706]

@@liftoffandtravel - Local knowledge - I used to live down that way :) ... If you look very carefully (zoom in) , you can see the fairly recently arrived Vickers Viking for preservation nose out of its hangar on the top left of the airfield .. Great videos... keep them up !

[@liftoffandtravel]

@@ianhiles8706 ah nice 😊 we'll have a look. What sort of use does it get?

[@Wagnerismus]

I have flown short-haul Business Class on Iberia, BA and Lufthansa. Iberia is a clear winner because of its better food and legroom. BA comes a close second, with Lufthansa well behind (it was an operational upgrade - Lufthansa's prices are very high and poor value for money). Beware, however, that Iberia Express has a very poor business-class product - not worth it.

[@liftoffandtravel]

Thanks for the useful feedback that's interesting to know having not experienced Lufthansa yet and BA is very hit and miss between a reasonable service and excellent. Always hard because it depends on the cabin crew. Not easy with their routine and schedule 👍✈️

[@pewa5037]

Love your silent acting in the cabin (Can't stand babbling self-promoters)

[@liftoffandtravel]

Thank you 👍We like to stay as humble as possible.

[@FranciscoCamino]

As bad as they say?. According to SkyTrax 14th best airline in the world.

[@liftoffandtravel]

I'm not always a great believer in Sky Trax. There were a few oddities in their choices. However Iberia was always known and from first hand experience as being a little poor on the customer service front. I also previously have a short haul flight where the crew weren't great. However! My recent flight with them was excellent. Well deserving of being recognised. Printed menus, chocolates, good food and a smiley, friendly crew. Has changed my previous perception.

[@FranciscoCamino]

@@liftoffandtravelit was not the best some years ago. They are striving hard lately.

[@2510adan]

I don’t like iberia at all, you don’t feel privacy in business, food presentation is mediocre , tap is much better and of course lufthansa , Air France, Swiss

[@liftoffandtravel]

Thanks for the feedback 😊 we'll have to find out for ourselves. We are flying Lufthansa next year

[@FranciscoCamino]

Actually food is far from mediocre. DO&CO never provides mediocre food.

[@alielabdimarras7965]

During Corona the Iberia wasn't good starting from food and they also didn't handle criticism very well, even though they agreed that it was very meager what the business class had to offer. I wrote them an email that for 1k € I will happily bring my food and water and they can give the rubbish food to the colombian sewer rodents after landing. Bwahhaaa. If the price is right I wont complain about a single thing.

[@liftoffandtravel]

Based on what you saw for a 2hr flight does the food look better? Would be interesting to see what the long haul offering is like.