Wi-Fi Setup with a Windows PC for Canon imageCLASS

[@brendavisser8150]

Excellent LAN set up instructions. We had changed passwords on our router and couldn't figure out how to reconnect the local area network on the printer. Thanks for the quick fix. I only needed the first 2:53 of the video.

[@NPQruche007]

Thank you for this tutorial; I could not have installed my New Printer without this video!!! Awesomeness!!!

[@untilthetablesturn6640]

Great video! Straight to the point, Clear and easy instructions from start to finish..

[@mikeysbestfriend6496]

Excellent video. Works for other Canon printers too. Thanks!

[@jamessanders4000]

Excellent installation information for Canon image class printers

[@charlieharper4462]

Thanks to this video it saved me a service call.

[@SUSHILKUMAR-ym7dh]

Thank you, Sir 4 Complete Guide about Canon 🖨️

[@carmengodinez1814]

I have problem in the minute 4:11 when searching device list... its not appear nothing for me! then say search by IP ADDRESS...I dont know where is than IP???? PLEASE HELP!

[@CanonUSA]

Hello Carmen: You will want to make sure you make the settings for your Windows firewall as noted in minute 4:08. If you have done this and still are having trouble, you may wish to contact our printer technical support agents. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the support method. We hope this helps.

[@littlevee1422]

Thank you! This was helpful :)

[@BryanHays]

The hardware is awesome. The software is horrific. I can hook up a HP printer and be working in minutes. I have to take tutorials in order to use an inamgeCLASS printer from Canon. Worse is their app in the Windows store. All it does is redirect me back to the website. A worthless app. Time is money and I have had to waste an hour hooking up, configuring and studying how to use this printer. Canon makes great hardware, but they still do not understand the user experience outside of Japan. HP's hardware is not as good, but their software is flawless compared to Canon.

[@ElenaDelgado_EarlyShow_EHS2024]

Sorry to say HP is worthless. Slow and does not last long , useless.

[@Gmex_ONE]

Thank u so much for the great detailed description 👍

[@ellet8028]

this is not finding my printer on the desktop. It is giving me an error that it can not find it. How do i fix it?

[@CanonUSASupport]

Oh no! If you’re still having trouble connecting, access all available technical support options from within your My Canon Account at: canon.us/account

[@bioagemdanti-agingwellness8903]

Thank you so much for the clear and helpful instructions!! problem solved

[@enterdarkstar]

Life saver. Thank you very much

[@jcb0920]

This worked on my desktop through successfully test print but when I go through the driver set up on my wife's laptop so she too can wirelessly print from her laptop, the printer doesn't show up to select. I've checked the option on my printer preferences to share the printer but still nothing. I can't be this difficult to wirelessly connect two computers to the same printer. What am I doing wrong? Thanks in advance for your time and feedback!

[@CanonUSA]

Are you also in our Forum? If so, there's no need to ask the same question in several places - it's the same people answering the questions. We recommend reaching out to support for one-on-one assistance. They're at 800-OK-CANON (800-652-2666), Monday through Friday from 9am to 8pm (ET).

[@sama721]

Thank you so much Excellent video

[@purplelibra24]

Thank you so much for this! It was easy to follow and I was able to set my printer up with no problem

[@josee-louiseminguet2214]

It doesn’t work with my ImageClassMF642Cdw. Where is system manager log in?

[@karterares3064]

i know it is pretty randomly asking but do anyone know a good site to stream newly released tv shows online?

[@nickolasroy4801]

@Karter Ares Meh I watch on flixportal. you can find it through google:D -nickolas

[@karterares3064]

@Nickolas Roy thanks, signed up and it seems like they got a lot of movies there :D I really appreciate it!!

[@nickolasroy4801]

@Karter Ares No problem :)

[@ensuelkola]

I did all the steps but when it says Searching for devices it doesn't show me any printer available?

[@CanonUSA]

Hi, Ensuel! If you've followed the instructions shown in the video and you haven't had any luck, our imageCLASS support team will be glad to find a solution for you. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@michelleseeds4918]

Thank you! From website to drivers to installation =)

[@chandrasolipuram5856]

Excellent help, thanks!

[@giuseppeverdi9611]

Thank you for the video !! Now it works🙏

[@davidminhhausa]

Does it support 5Ghz wifi?

[@tharix83]

This video is very helpful . Thank you !

[@nhiennguyenwoo4269]

No printer show up for selection what should I do? I set up exactly like what yoi show for wireless

[@CanonUSA]

Hello Nhien: If you register our printer on your My Canon Account, you will find links to the available support options for your model. Here is a shortcut. canon.us/MyCanonAccount We hope this helps.

[@LordHollow]

"Could not install the printer driver. Try to install again." That's the error I receive when I click "start". Any idea what could be causing this? Thank you for this video. It's gotten me further than I did before.

[@CanonUSA]

If you’re still having trouble, our printer technical support can help clear that error message. Please give them a call Monday-Friday 10:00am to 6:30pm ET at: 1-800-OK-CANON (1-800-652-2666) and they’ll be happy to help.

[@kishangurung601]

I went up to 3:24 without downloadjng driver.I can't find the imageCLASSMF4720w .there is no any result plus it doesn't even load.why is that so? I'm from Nepal,Asia if it's because of location. Please help me

[@CanonUSA]

Hi! The model you mentioned is not supported by Canon USA since it's not available in the United States. That means that you won't find it on our web site. If you're in Nepal, we recommend contacting our colleagues at Canon Asia for support specific to your country and your model. You can reach them at canon.us/asia We hope this helps!

[@asccchamber8837]

thank you it was helpfull👍

[@Xioma09]

HELP.... I still having problems…. I can`t receive any scan to my Windows PC. I followed all the steps twice and appeared the next message in my screen: MF Scan Utility is supported by the scanner you are using may not be installed on your computer. Install the appropriate MF Scan Utility, and then perform the operation again. I have a MF642C model and my computer is a Microsoft Surf 3.

[@CanonUSA]

Hello You can find the current version of MF Scan Utility (Ver. 1.9.0.0) as a free download form the Canon website. Here is a link to the page: Canon.us/a5a8f. You will just need to click on the Software tab below the Drivers & Downloads section. If you continue to have trouble, you may wish to contact our support agents at 1-800-OK-CANON (1-800-652-2666)Monday-Friday 10:00am to 6:30pm ET, excluding holidays. We hope this helps.

[@kazi8026]

Does Imageclass D420 have wifi capability?

[@CanonUSA]

Hi, Kazi! No, the imageCLASS D420 is designed to utilize a USB 2.0 Hi-Speed printing cable. We hope that helps!

[@jamarbaker700]

Thank you for the great video!!!

[@alishanist]

My printer is connected with Wifi but does not show up on MF Drivers Device select option....

[@CanonUSA]

Hello Alishanist: Our print team is happy to help you troubleshoot your device. You can find all of your personalized support options, via your My Canon Account at: canon.us/account We hope this helps!

hi i have a problem from logging in to system administrator mode. can't enter 7654321 writes invalid how to get there or how to reset it?

[@CanonUSA]

Hi! We recommend calling our US-based support squad for assistance with this. You can reach them at 1-800-OK-CANON (1-800-652-2666). We hope to talk to you soon!

[@xanScorp]

Did this; followed all instructions to the letter... still does not work. Like an average American device of late, it seems as long as your taking the consumer's money, the actual part of it working is irrelevant, right?

[@CanonUSA]

Hi! We're ready to stand behind our products. If you're having trouble setting up or using your imageCLASS printer, we invite you to give our support team a call at 1-800-OK-CANON (1-800-652-2666). They're open Monday through Friday and we're confident they can find a solution for you!

[@mrfirante]

give the link to the driver man very complicated

[@CanonUSA]

We're sorry to hear you're having troubles! All available drivers for our products can be searched and downloaded here canon.us/3hxb7Cl If you're located outside the USA, visit our Global website at Canon.us/globalsupport. We hope this helps! ❤️

[@mrfirante]

@@CanonUSA thanks for the response

[@adarchana9043]

Thank you so much!!!

[@amjathdawood7147]

Do I need a internet connection in the router to print wirelessly after completing the whole setup

[@CanonUSA]

Hi, Amjath! The router's job in this setup is to allow your printer to talk to the other devices on that network, such as computers and mobile devices. While the software that lets your printer work with your computer will work best with internet access, it's not required. If you have additional questions, our imageCLASS support team will be glad to answer them. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

[@mohammedwaleed1088]

My printer is mf645cx how can I do it

[@CanonUSA]

Hi! The printer model you mentioned is not supported by Canon USA. For support, we recommend that you contact the Canon company that services the part of the world your printer was intended to be sold in. To find them, visit canon.us/globalsupport and click on the map. Hope this helps!

[@samahahmad2151]

I have an issue in color scanning as pdf, it comes as jpg in the model MF645CX, why is that? Although the black and white scan comes as pdf!

[@CanonUSA]

Hi, Samah! The printer model you have is not supported by Canon USA. For support, we recommend contacting the Canon company that serves the country or region your printer was intended for. You can find them by visiting canon.us/globalsupport and clicking on the map. Hope this helps!

[@richardvalentinsr705]

can you send a video on how to connect for the email to a computer, please I can't seem to figure it out. and can't get anyone at support to pick up the phone to help me with this issue. Please help

[@CanonUSA]

Hi, Richard! We're sorry to hear that you may be experiencing connectivity issues with your printer. Our imageCLASS support team will be the best equipped to troubleshoot this with you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@rogerchan7334]

May i know how do i setup the destination for scan? i wanted to send the file to specific computer after i scan but i couldn't find any way to do it. please help

[@CanonUSA]

Hi, Roger! Our US-based support squad will be glad to help you with that. Give them a call at 1-800-OK-CANON (1-800-652-2666) today. Hope to talk to you soon!

[@luardonp]

Thank you, I got an Imageclass MF5950dw but my PC Driver can't find the device. I know the printer is wire to the net because I can print from my smartphone, what can I do?

[@CanonUSA]

Hi, Luis! We recommend giving our imageCLASS support team a call so that they can figure out a solution for you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!

[@maryamr3924]

Thank you. Very help full Video. but it still doesn't scan it gives error notice or the remote UI is not connected. Please help. Thank you

[@CanonUSA]

Hi, Maryam! If you've followed the instructions shown in the video and you haven't had any luck, our imageCLASS support team will be happy to assist you. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@sirajhelvin6662]

Can I connect canon printer directe laptop through Wi-Fi

[@CanonUSA]

Hi, Siraj! If using a wireless router isn't an option, your Canon imageCLASS printer may be able to communicate with your laptop directly. Your printer's manual will have more information on how to use this feature. Our imageCLASS support team will be happy to help you over the phone if you need additional guidance. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

[@sirajhelvin6662]

I have Canon i-SENSYS MF641Cw how can connected direct laptop wireless

[@CanonUSA]

@@sirajhelvin6662 Thanks for the clarification, Siraj! As Canon i-SENSYS printers aren't available in the United States, we're unable to support them here at Canon USA. We recommend contacting the Canon company that serves the country or region your printer was intended for. You can find them by visiting canon.us/globalsupport and clicking on the map. Have a great day!

[@sirajhelvin6662]

Can I connect to 5 ghz network?

[@CanonUSA]

Hi, Siraj! All Canon imageCLASS printers with wireless capabilities can work with 2.4 GHz routers. We recommend checking your printer's manuals or published specifications for information on whether your specific printer can support working on a 5 GHz network. Hope this helps!

[@ChangewithDrMary]

Thanks. This works.

[@TheTomtomwill]

Very helpful. I was beginning to feel at a loss.

[@rakeshrana6180]

Canon imageruner can work in only hotspot. But Cannon Business Print app can work in only wifi. A mobile device cannot work WiFi and Hotspot simultaneously. So, how can I connect both.

[@CanonUSA]

Hi Rakesh: The imageRUNNER products are supported by our Canon Authorized Dealer Network. Canon Authorized Dealers provide the highest quality service and are supported by Canon-certified technicians using Canon Genuine parts. Please contact your Canon Authorized dealer for all your service needs and technical support questions. If you need to locate a dealer, you can use the finder application here: canon.us/3xfO4Pf We hope this information helps.

[@Jadedgrl2012]

Thank you for this vid. Helped a lot!! 🙂

[@xinwei1852]

thank for.this video

[@AhmedAbbas-hs7hj]

Thanks for your helpful video. Can you help me ? I have canon mf 645 and I want to connect it directly to laptop and mobile without router .

[@CanonUSA]

Hi, Ahmed! The printer you mentioned is not supported by Canon USA. We recommend checking with the Canon company that serves the part of the world where this printer was originally purchased. If you're not sure which Canon company that is, visit canon.us/globalsupport and click on the map. Hope this helps!

[@georgeanthony380]

ERRORS OUT AFTER I CLICK NETWORK. SAYS CONTACT THE SYSTEM ADMINISTRATOR.

[@CanonUSA]

Hi, George! If you're having trouble getting your imageCLASS printer set up, our support team will be happy to help. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@whiskey419]

Thank you for the video, but I'm looking for how to change the printer's name on a network so it's easy for my family to print to the right thing, though I can't find how to.

[@CanonUSA]

Hi! Our US-based support squad can help you fine-tune your wireless setup. Give us a call at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@AlaaAlaa-fy6is]

شكرا حبيبي Thank you very much I from in araqe

[@zacharykoehn9756]

My computer can't seem to find my device when scanning no matter what I try. What am I doing wrong??

[@CanonUSA]

Hi, Zachary! If you haven't already done so, you'll want to make sure you've installed the driver and all of the applications on the CD that came with the printer. You can also download the contents of the CD along with updates for all of its applications at canon.us/support If problems persist, you can use that same link to access additional support options, including our US-based support squad at 1-800-OK-CANON (1-800-652-2666). We hope this helps!

[@CanonUSA]

Hello Zachary: We are sorry to hear you are having trouble with the connection. If you have carefully followed the steps in the video and are still unable to connect, you may wish to contact our printer support agents. They are happy to walk you through the set-up. We hope this information helps.

[@jennifer-lynnwhitfield5769]

Same issue when trying to set mine up tonight...will not recognize device....did you ever get a resolution?

[@hürriyetpalestine]

@@jennifer-lynnwhitfield5769 I had problems with mine not connecting to google cloud and had to reinstall. Wouldn't recognize it, no matter what I did, so I went to my router's page and found out the ip address of the printer(funny it was showing as an online device) and copy and pasted that to where it allows to enter ip adddress or search for device...printer showed up and was able to install. Haven't tried printing yet, but I would assume it works.

[@dianeislas1692]

@@hürriyetpalestine what’s the IP address ?

[@antonellacanto2782]

Heyy, can someone help me please? I forgot my ip and pin, how can i reset that?

[@CanonUSA]

Support can help. They're at 1-800-652-2666 Monday through Friday, 9:00 am to 8:00 pm (ET).

[@bhimaraosomannakurhadebhim3201]

very nice v...

[@christinassquad9633]

How do I do this with an iPhone?

[@CanonUSA]

Hello Christina: Depending on your ImageCLASS printer, you can use the Apple AirPrint function to print from your iPhone. As an example, you can find the instructions on pages 328-340 of the imageCLASS MF525dw User’s Guide. Here is a shortcut to the guide: Canon.us/wcrc7. If you have a different model or have other questions you can contact our support agents at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 10:00am to 6:30pm ET, excluding holidays. We hope this is helpful.

[@keving1774]

It doesn't go to that screen

[@CanonUSA]

Hi, Kevin! If you're following the instructions shown in the video and you're not getting the same results, our imageCLASS support team will be glad to lend you a hand. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@inmigracionconjennyvideo2518]

Thank

[@jessicafelix764]

Thank you!!!

[@jroddy1]

Cant connect to 5G network

[@CanonUSA]

These units first became available in 2018, when 5GHz WiFi was far less ubiquitous. Still, today, most WiFi routers support both 2.5GHz and 5GHz due to the number of 2.5GHz devices on the market. If you need help, don't hesitate to reach out to support at 800-652-2666.

[@lynnettecallender6274]

I was warned about Canon printers. I've used HP with a PC for years without this installation headache -- just to scan a document! The time wasted was heartbreaking! btw: I am using both a PC and a MAC. : (

[@CanonUSA]

Hi, Lynnette! We hope this video helped you get your printer fully set up. If you still need help, our imageCLASS support team will be glad to provide it. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!

[@evelynvasquez6173]

In spanish please

[@mspsys]

This is the worst printer you can possibly buy. Do not buy this printer!! Nothing works & there is no support!!

[@CanonUSA]

Oh no, we're here to help. Please reach out to our imageCLASS printer tech support to help get you back to printing. Reach them weekdays from 8am to 8pm ET at:1-800-652-2666.

[@twesey]

This thing is a piece of garbage!!!!! so lood, touch screeen is impossible to use it chooses when trying to scroll and no back button!!!!!!! returning now

[@CanonUSA]

Hi! Our US-based support squad will be glad to provide you with free help in setting up and using your imageCLASS printer. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@FlowerzG]

I friggin hate this printer. It is not intuitive nor user friendly.

[@freddybones2452]

At 2:43 mine says should not connect, check PSK settings can you help me?

[@CanonUSA]

Hi, Freddy! If you're running into a problem with the Wi-Fi setup on your Canon imageCLASS printer, our support team will be glad to help you out. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@freddybones2452]

@@CanonUSA thank you I will call them