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Could AI ever replace your Customer Success team-and if so, when?
Make up your mind over the course of a lively, Oxford-style debate, in which You Mon Tsang, Kathy Isaac, Maranda Dziekonski, and others argue the likelihood of the motion: “AI will replace most of your Customer Success team by 2030”.
Speakers:
You Mon Tsang, CEO and co-founder, ChurnZero
Kathy Isaac, VP of Customer Success, Carbide
Maranda Dziekonski, SVP of Customer Success, Datasembly
David Verhaag, Chief Customer Officer, Arist
Allastair Meffen, VP of Customer Experience, Definitive Healthcare