How to Open a Wise Account And Avoid Mistakes: Personal & Business 💚

[@Wise]

Sign up with Wise today - wi.se/1n74woe 💚

[@夜の光]

Thanks for this video Really appreciate your work Exciting for making Wise available 100% in Algeria 🇩🇿

[@Wise]

Hi there. We're able to help with transfers to/from an external account in Algeria- though, you won't be able to open a balance or card, as there are some regions where not all of our features are available. We’re working hard to bring our mission of money without borders all over the world, and you can check if your area supports the card here: wi.se/cardavailability and balances here: wi.se/balanceavailability If the card isn't available in your area yet, you’re more than welcome to join our waitlist here: wi.se/joincardwaitlist, so you could be the first to know once we’ve landed in your country. Let us know if you have any other questions, and feel free to PM us.

[@michaeljohannes3305]

I like Wise💐

[@Wise]

Hey there. We really appreciate comments like yours as they give us that extra push in order to keep improving our platform's services, so thanks for that 🙌 Talking about our services, which one of them do you use the most? Please let us know!

[@michaeljohannes3305]

@Wise Shopping in Germany with no problems, and the quick response about my activity. 🙏

[@yassenalhelw]

Really appreciate your work I hope Wise will be soon available 100% in Egypt 🇪🇬

[@Wise]

Hey there, thanks for your interest in Wise. It's possible to create a Wise account from Egypt and you should be able to send money with them, via SWIFT: wi.se/swiftpayments More info on how to send money, here: wi.se/howtosendmoney As much as we'd love to offer all of our services everywhere, this isn't possible just now, but we'll make sure to announce in case of any changes or updates.

[@memento2001]

What is Live Video Verification

[@Wise]

Hey there, great question! A live video verification is a verification method in which we conduct a video call with you (the customer) to verify you by asking to see your documents, or getting other info from you. This verification method will only be used in certain circumstances, but if you have other questions about it, feel free to send us a DM on Facebook, Instagram, or X. We'd be happy to answer them for you 😊

[@BelovedMorocco]

Thank you, I need help, please. I live in Morocco and have obtained a work visa for Italy. I will be moving there next month. Therefore, I want to open a Wise account from Morocco and load it with some money to use in Italy when I arrive. I need to know if it’s possible to do this with my personal information in Morocco and then change it when I arrive in Italy? And how can I load the account in Morocco at the lowest cost fees?

[@Wise]

Hi there. We're happy to help you. It sounds like you want to add money to a balance under your account. If so, note that if you're opening your account while in Morocco, our balance feature isn't available there. So, you wouldn't be able to add money to it. You can see the regions where our balance feature's offered here: wi.se/balanceavailability. However, since you're moving to Italy where our balance feature's available, you can open an account with your Italian address once you've moved there. After, you'll be able to add money to your balance, here's how: wi.se/addmoneytoyourbalances. Rest assured, we're working on expanding to more locations. Till then, you can keep an eye on our social channels for future updates.

[@Escobar-1337]

Thank you very much You helped us withdraw our money as freelancers ❤

[@Wise]

Hey there. We're glad to hear you've enjoyed using our service. If you have any questions, or need help with anything, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter), and we'll get back to you there with more info. You're also welcome to email our team here: wi.se/contactus We're always here to help. And in the meantime, we hope you have a wonderful rest of your day 💚

[@Escobar-1337]

@@Wise I testify that you are the best because you give us complete comfort and freedom in use, and I have three cards from your bank now and they are really great.🤩😍

[@DiaGem-]

I can't seem to open wise business account for the last month. it shows that you're improving onboarding experience . any idea about when it's going to be available?

[@Wise]

Hi there - thanks for reaching out. Wise Business works for all different types of businesses - from freelancers and entrepreneurs to large-scale enterprises. However, it depends on where your business is registered. You can check all the product features available for your region using this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses. We don't have a definite timeframe for when new regions will be added, but do keep an eye on the link above and our social media pages for updates. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're there to help 💚

[@deeneislam7944]

Really appreciate your work I hope Wise soon available 100% in Pakistan

[@Wise]

Hi Deen. Thanks for your kind words! We're always working hard to expand all of our features to be available there. Though you won't be able to open a balance to receive money just yet, you can still send money with us in the meantime: wi.se/howtosendmoney We'll be sure to update this article if this changes: wi.se/balanceavailability so be sure to keep an eye out.

[@evakleyer2667]

A question: I opened now a business account. Where do I find the account number (IBAN) that I have to quote to my business partners? how do I receive payment to this account? And where do I create a monthly report about it to the bookkeeping? Thanks for your help. Eva

[@Wise]

Hi there, Eva - thanks for reaching out. To get account details and the needed IBAN, you'll have to open a balance in one of the supported currencies. You can learn more about this process here: wi.se/getbankdetails. Once you’ve completed all of the requirements, you’ll have your own account details that can be shared with whoever wants to send you money - friends, companies, or customers. We have a specialised business team, who’s happy to help further with the more specific questions you have about your account. Please reach out through email or call from here: wi.se/contactus. You might also want to check our Business FAQ here: wise.com/help/, to learn more about connecting to accounting software. Please feel free to reach out to us over on social media, should you need any help with your personal account going forward. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're there to help 💚

[@nawazahmed5672]

What if I don't have a passport, would I still be able to create an business account in WISE with providing other IDs?

[@Wise]

Hey there! If you don't have a passport, you should be able to verify your account with a National ID or driver's license. Also, depending on the country, we might be able to accept different documents, or reject some others. This depends on the region. You can learn more about this here: wi.se/verifyyourid If you have any questions, feel free to reach out with a DM to any of our social media channels Facebook, Instagram or Twitter (X), we'll be happy to help.

[@AwesomePxssum]

Hi, I'm a freelancer and don't have a registered business at the moment. I just signed up for a Personal account before watching this video. I primarily wanted to use Wise to receive funds from my Gumroad sales and PayPal as my bank doesn't support international transfers. Can I still use my Personal account for those purposes?

[@Wise]

Hi there. We really appreciate your interest in our services. Since it sounds like these payments are business related, you'll need to open a business account with us instead to receive such payments. Here's how: wi.se/getabusinessaccount. Just a note that your business account is only for business purposes, and vice versa for personal accounts. They can't be used interchangeably as it goes against our Acceptable Use Policy here: wi.se/usepolicy. Also, you can receive money from other using account details. However, this feature's only available in select regions. Check out your eligibility and how to get it here: wi.se/getbankdetails. Rest assured, if this isn't offered to you, know that we're always working to expand to more locations. Till then, you can keep an eye on our social channels for future updates.

[@zeeshanhussain9826]

Is it necessary to create wise account with the same email id that is linked with bank account or just any new random email id. Plz let me know.

[@Wise]

Hey, there. You don’t need to use the same email linked to your bank account to create a Wise account. You can register with any email address you prefer. Just make sure it’s one you check regularly, as we’ll use it to send you important updates about your transfers and account. To register, you can follow the steps here: wi.se/createaccount. Here are some tips to on getting verified: wi.se/getverifiedguide Send us a PM on Facebook, X or Instagram, if you have any questions. We'd be happy to help 🙂

[@jirahcustodio7543]

is it required to add payment details? I am able to received the money?

[@Wise]

Hi there, Jirah. Thanks for the questions 🤩 While most likely you can receive money in your external local bank account, in some countries and regions, you can also receive money in your Wise account. We explain which ones, right here: wi.se/balanceavailability It's not mandatory to add payment details in your Wise account. If you have more questions, feel free to reach out here: wi.se/help 💚

[@dpbs]

Why can one not receive money earned by freelancing, on a personal wise account? Or is it possible to do so? What are the advantages of using wise business account over personal, for freelancing? I heard that users in India are facing issues with verification of accounts, so i wanted a clarification. Thanks!

[@Wise]

Hi there. Our customers in India can receive freelancing payments only in their business accounts. The personal account is restricted to personal payments and salaries. We also explain more about this, here: wi.se/personal-or-business Our customers in India can create a Wise account, and there shouldn't be any issues with the verification of their accounts. We explain more on how to get verified, here: wi.se/getverifiedguide If you have any other questions, feel free to reach out here: wi.se/help 💚

[@appleish4826]

is UAE not in the included list of countries in your region for personal account holders as we cant find the a/c no, routing number after signing up.

[@Wise]

Hi there. If you're asking if account details are available for account holders in the UAE, at this time, it's not yet available. Customers in the UAE aren't eligible to balances, so you won't be able to add, hold, or receive money into your account, nor create account details. We’re always working on making all features of the Wise account available to more people and businesses. See more info here: wi.se/balanceavailability Thanks for your understanding. We hope this answers your question, otherwise, feel free to DM us on X, Instagram, or Facebook. We'll be happy to help.

[@LawSupremacy]

I know it been a minute since you posted this, but I want to ask, does the Wise Money Card overcharges into another currency if you don’t have enough money exchanged to the currency you’re using while aboard? I really wanted to keep this card as an Emergency Fund & Travel Card that I have near me if I’m traveling or if something arises. If someone were to steal it, I would love to know that the theft wouldn’t have the ability to spend more than 800 USD while I have 10,000 of another currency like Euros in the Wise Money Bank.

[@Wise]

Hi there. We completely understand your concerns. We never overcharge for transactions in different currencies as we always use the mid-market rate when converting between currencies. In the case you don't have money in a local currency, when you make a purchase with your Wise card, it will automatically deduct from the balance with money that has the best conversion fee. That being said, since you'd like to use it as an Emergency Fund, we suggest putting your money into a Jar, which you or someone else won't be able to spend it with your card. Getting a Jar is free and you're able to move money into your regular balances when you're ready to spend it. Learn more here: wi.se/getting-jars Also, if you ever suspect fraudulent transactions, be sure to Freeze your card, dispute the transaction, and contact us immediate. See more info here: wi.se/fraudulent_transaction We hope this clarifies your question, and feel free to DM us on X, Instagram, or Facebook if you have any other questions. We'll be happy to help.

[@jasperbernal1431]

How can I fix this "got it! When we have news, we'll drop you an email" notif after trying to proceed in Get your Wisetag section? But i haven't receive any email from wise.

[@Wise]

Hey, Jasper. It sounds like you've joined our wait list for the Wisetag. Not to worry, if you've yet to receive an email from us, as that means we're still working on expanding this feature to more locations/customers. So, we appreciate your patience as you continue to keep a lookout for our updates.

[@ranausama7069]

Hi I hope you are doing well actually I am an international student here in the UK and I open my wise account here but during verification which document should I upload so I can prove myself to the right of residence in UK

[@Wise]

Hi Rana. If the document used to verify your identity isn't issued by the country you live in, we may need proof that you’re allowed to live there. Check out the acceptable documents to verify the country you live in here: wi.se/righttoreside Feel free to contact us here: wi.se/help or DM us on Instagram, Facebook, or X if you need further assistance. We're happy to help!

[@AmrNezar-c3n]

Is it possible for someone recently having an account to send money to someone's bank account outside wise but with the same currency ?

[@Wise]

Hi there! If someone has a Wise account, they should be able to send funds to an external bank account using the same, or a different, currency. There are some restrictions for various currencies though, so be sure to check out the currency you're curious about here: wi.se/currencieswesupport

[@BhigDerek]

Please, I have got another question, can I create multiple currency account on a personal account?

[@Wise]

Although we always work on offering our services everywhere, our Balances feature that allows you to hold and receive money directly into your Wise account isn't available in some regions just yet. You can check here to see where you can open balances: wi.se/balanceavailability. So, based on your previous comment, if you're residing in Ghana, you won't be able to open balances yet. We'll be sure to make an update if anything changes in the future.

[@gehlang2666]

it says the phone number is already and use but I can't recognize the email, and i just bought my sim card earlier so it's the 1st time that i'm opening an account, whay do i do

[@Wise]

Hi, Kian. It sounds like you're trying to create an account with us, but for some reason it won't take your phone number as it appears to be already in use. For general info, this can happen for reused phone numbers by the carrier, and the number is linked or used as a primary number on some other account. But you mentioned that it's a new number, and you don't recognize the email, in this case you'll have to call us so we can assist further: wi.se/directcontactus Let us know via DM over Facebook, X or Instagram if you have other questions.

[@robbiemc596]

Is there a minimum amount to start an account and to maintain?

[@Wise]

Hi there - thanks for reaching out. There are no fees to create an account with Wise, and neither are there any maintenance fees. You can create and account by following this link: wi.se/createaccount, and then check here: wi.se/borderlesspage for all the information on our multi-currency account feature. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're there to help 💚

[@MuhammadShafi-u5o]

Actually I am a student and I want to receive money. So which would I have to select personal or business? Plz suggest me. Thank you so much

[@Wise]

Hey, Shafi. If you're a student and want to receive money, you can open a personal account ☺️

[@ilovelearning2]

I want to get a Wise card but unable to since it's not available for my country. Am I allowed to use a virtual address

[@Wise]

Hi there! We’re working hard to expand to all over the world, but there are still some regions where our card isn’t available. You can see the complete list of regional availability here: wi.se/cardavailability If you haven't already, you’re more than welcome to join our waitlist here: wi.se/joincardwaitlist, so you could be the first to know once we’ve landed in your country. Using an address other than your own is against our user agreement, and may result in an account deactivation. Be sure to read more here: wi.se/customeragreement and we have more info on how we verify addresses here: wi.se/verifyyouraddress Let us know if you have any other questions, and please feel free to DM any of our social media pages.

[@WhatShaikhsays]

Hey Wise, when can USA customers expect the Wise business cards to be available again?

[@Wise]

Hey there. It gladdens us to see you're interested in getting started with our business debit card feature. And we've indeed temporarily stopped providing cards to our customers with businesses based in the USA: wi.se/bizcardavailability And although we aren't able to provide you with any exact time frames as of now, we can assure you that it's always our aim to introduce and reintroduce our platform's functions to new and current countries and and regions around the world. For now you'll be able to join our wait list here: wi.se/joincardwaitlist - that way we'll make sure to notify you as soon as you'd be able to get the debit card. We hope this explains things to an extent, but please feel free to send us a PM or DM on Facebook, Instagram, or X, in case you have any other questions or concerns, as we're here to assist you, after all.

[@margaritamikheeva4476]

Hey! I want to open wise account. I have recently moved from Montenegro to Italy for studying, but I don't have the 'residenca' in italy. Should I enter montenegro as a county of residence and my family house as an adress or should I enter italy and my new italian adress?

[@Wise]

Hi there, Margarita! If you're currently living in Italy, you'd need to update your information, with the Italian address that you're currently residing at the moment. More info about this, here: wi.se/verifyyouraddress If you have any further questions, feel free to let us know, here: wi.se/directcontactus 💚

[@tiktok-cp7cs]

I can't transfer my money to my another account it is asking for my documents in the second account

[@Wise]

Hi there. We're sorry to hear you've been having trouble transferring money. If you're being asked to submit documents, please do so as soon as you can or else your transfer will likely be canceled. Sometime we may require additional info in order to know who's using our platform and to make sure everyone's money is secure. Feel free to DM us on X, Instagram, or Facebook if you have any questions. We'll be happy to help.

[@adamt0610]

I'm using wise to earn in USD from freelance jobs, business would be recommend yes? It's just small extra money for me so it's not rly a 'business'

[@Wise]

Hey, Adam. It's against our terms of use policy, to use your personal accounts to receive business payments. You can use your personal account to receive money (including salary, pension, monthly rent, etc.). But a personal Wise Account can't be used for receiving payments in return for business activities. This means as a freelancer, you'll need to open a business account. For more info on which business can use Wise, check here: wi.se/allowedbusinesses. Note, opening a business account is not possible for everyone, depending on where your business is located will determine if you can open a business account. Should have any questions on this, feel free to DM us on Instagram, Twitter (X), or Facebook. Alternatively, you can reach out to us via email/phone call here: wi.se/contactus.

[@pxsam5579]

Hi, I tried to create a Wise account, all the steps have already been successfully completed, but the payment step has not been completed, which requires me to pay 20 euros to activate my account, it has been about 6 hours since I paid it, but my account is not active yet. the second question: Can i receive money from USA in Germany into my Wise account and cash it here? if yes, do i need a physical card?

[@Wise]

Hi there. Welcome to Wise! If you've added money into your Wise balance to get account details, you can check here to see how long it usually takes to receive it: wi.se/howlongpaymentsbalance. As you've mentioned that you're in Germany, if you've paid EUR, then it usually takes 1-2 working days if sent from SEPA countries. You can receive from the USA to Germany - once you get your USD account details, you'll need to share them with your senders to get paid. In order to withdraw cash, you'll need a Wise card. You can use the physical card in ATMs and we explain more here: wi.se/atm-withdraw. If you use a mobile wallet, you can also use your digital card at an ATM that supports contactless: wi.se/wisedigitalcard. Feel free to contact us at wi.se/help, or send us a DM on X, Instagram or Facebook if you have any further questions. We'll be happy to help.

[@OptionSpreadProfits]

Just an email verification? What if my email account is hacked? (Im from Italy and, I want to know if i can open an account in USD in Italy and what the intetest rate I would earn). Thanks bye

[@Wise]

Hi there. Once you sign up for a Wise account, we do send out email verifications to assure you're using the correct email. Also, keep in mind that we have different methods to protect your account from being hacked, such as 2-step verification when you log into your account (this feature cannot be disabled for security reasons). See more info here: wi.se/what-is-2fa That being said, we always encourage caution with the devices you use to login into your account, as well as creating unique and hard passwords to avoid any potential breaches. If you ever suspect you account has been hacked, please be sure to contact us immediately so we can take the appropriate actions. As far as your other questions, if you're from Italy, once you register your account and finishes the verification process, you should be able to open a USD balance; however, it's possible that we may need additional verification due to regulations. Learn more here: wi.se/usd_accountdetails Lastly, you must be eligible and opt-in for the option to earn interest in your balances. Currently, the interest rate for USD is 4.18% APY, but it's subject to change. Learn more about interest here: wise.com/us/interest/ & wi.se/wise-insterest We hope this helps clarifies your questions and concerns. Feel free to DM us on X, Instagram, or Facebook if you have any other questions. We'll be happy to help.

[@rk_4126]

Hi! Kindly Guide me in closing my business account as it doesn't support in our country and to activate personal where I can at least receive my payments and transfer it to my own account.

[@Wise]

Hi there! To close your business account, please follow this link: wi.se/closemybusinessaccount. In regards to your personal account - do you mean that you’ve closed your account yourself, and now you wish to re-open it? Or was your account deactivated by Wise? - If it’s the first option: you can reactivate your account following the steps here: wi.se/howtoreactivatemyaccount. - If it’s the second option: account deactivation is normally the result of a conflict with our Terms of Service or Customer Agreement: wi.se/accountdeactivation. The next step is to submit an appeal: wi.se/appeal - this is the only way our team can review your case and help with refunds. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're there to help 💚

[@achoibamparikhit741]

For Amazon kdp, do I need personal or business account?

[@Wise]

Hey, there 👋 Are you thinking of receiving payments from Amazon kdp into your Wise account? In this case it depends on the type of payments itself. If it's related to business transactions, then you'd need to create a business account with us. However, if it's for personal purposes, like receiving your salary from Amazon kdp for example, then you can just create a personal account with us. Check out this page to see if it's available for you: wi.se/balanceavailability and how to get it. If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus

[@KartikChoudhury-x3v]

Can i update my business location later if i wanna change it?

[@Wise]

Hey there, Kartik. You can edit your business details by: 1. Selecting your business name in the top right corner 2. Find and select your business details 3. Click "Edit" on the desired field 4. Select "Request Change" You can find more info on editing your details here: wi.se/editbusinessdetails If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus

[@jamesmartin1895]

Can you use the Wise app to pay QR codes like Prompt Pay in Thailand?

[@Wise]

Hi James. You can't use the Wise app to pay QR codes like Prompt Pay in Thailand. Our Pay with QR code feature isn't available to all customers at this time. You can refer to this page for any updates in the future: wi.se/qrcodes 🚀

[@jamesmartin1895]

@@Wise Thank you for your prompt reply...

[@Wise]

You are the most welcome, James. We'll be here for you.

[@bilbobaggins492]

While opening account in europe I selected to move minimum amount available with wise But now I feel like doing more transactions. Will that affect my account?

[@Wise]

Hey, there. This shouldn't affect your account as the amount you selected when you first signed up is just a gauge for our team to know how much money you're roughly going to transfer. However, as each payment is processed individually, we don't always know ahead of time when further verification is required. It's only when someone makes a transfer, that our system runs checks and determines if there's any more info needed to complete that specific payment. So don't be alarmed when we ask for additional info in the future. Our aim is always to process all transfers as fast as possible. But, we may ask still for additional info when we carry out our checks. Because of this, it's not always possible to anticipate the info we need before we get your money, which is why we request those details later - we explain more here 👉 wi.se/howlongextracheckstake Feel free to DM us on X, Instagram, or Facebook if you've further questions, our agents will be happy to help!

[@DoremiListenandenjoy]

Is it okay if wise didn’t ask for identity card? While signing up

[@Wise]

Hey there. Yes it's normal for us to not ask for your identity document right away when you sign up. There are some actions that may trigger us to ask for it soon, though, like setting up a transfer or requesting account details, so just be sure to keep your ID readily available for when we do ask 😊 If you have other questions, feel free to reach out to us via DM on Facebook, Instagram, or X. We're here for you!

[@wickeddr1011]

Is there any way to ensure my account is fully verified and functional and I have nothing to worry about ? It’s already working and I can send and receive money but I just wanted to check if all the requirements and verifications are fulfilled to avoid any future issues . Thanks !

[@Wise]

Hey, there. Each payment is processed individually, so we don't always know ahead of time when further verification is required. It's only when you make the transfer, that our system runs checks and determines if there's any more info needed to complete a transfer. If you have further questions about your account, feel free to drop us a PM on our other social media platforms such as Facebook, Instagram or Twitter. We'll be able to have a closer look at your account 🙂

[@m.hassan6179]

I’m not able to get an option to receive an amount

[@Wise]

Hello there! Since we don't offer balances in the UAE, customers there can't receive money directly to their Wise account. You can know where we support this feature, here: wi.se/balanceavailability If you have any questions, feel free to reach out with a DM to any of our social media channels Facebook, Instagram or Twitter (X), we'll be happy to help.

[@nadiabaumann4745]

Thanks for this video ! SUper!

[@Wise]

Thanks for watching, Nadia!

[@musicfilms4134]

Guys, need your assistance. I have opened a wise account with the UK address, and back then they didn't ask me to prove the address. Now I moved to Azerbaijan, where u can use Wise but you cannot open a wise account or have a new card. So now they ask me to prove my residence, and essentially froze my account so I cannot transfer money. I am really confused, what will happen if I send my current address? Will they block my account? Will they allow me to withdraw money to a local bank? Moreover, I will move to North Cyprus in a few weeks where I will get residence. Will I be able to use my wise account with a confirmed North Cyprus address, and open a new card? At this point I am only interested in withdrawing my money with Swift transfer. What can you advise me?

[@Wise]

Hey there! As a highly regulated money service business, we always need our customers verified, which also means occasionally we need to verify your address. We understand people move, and in those cases, we would prefer that they'd update their address as well. If you now can't prove the address that you have in the UK, inform our team of it and provide them an address document in Azerbaijan. Email us your wish: wi.se/help and upload the document via self-service: wi.se/documentupload. But changing the address to there will remove you from the features that were available in the UK, which include receiving money and your Wise card. (Your card will remain active until it expires, but you can't order a new one.) You'll still be able to empty your balance and send USD/GBP or EUR via SWIFT: wi.se/swiftpayments While there's not a North Cyprus available to register to, depending on which region you move to (Cyprus or Turkey) you'll have the features available of that region. Here is where we support balances: wi.se/balanceavailability and here's where we support cards: wi.se/cardavailability

[@Wise]

If you have any other questions feel free to send us a private message on FB, IG or X and we'll be happy to help out. Or contact us via the link: wi.se/help

[@FoodHuntwithIBBI]

I'm from Pakistan. I want to receive payment from my international clients. Which account should I create. Personal or business??

[@Wise]

Hey there! At the moment we don't support balances in Pakistan. This means that customers there can't receive or hold money into their Wise account. You can still use Wise to send money around the world. More on this here: wi.se/howtosendmoney If you have any questions, feel free to reach out with a DM to any of our social media channels Facebook, Instagram or Twitter (X), we'll be happy to help.

[@Chels_unique93]

What account to choose if you are using the WISE account for investing???

[@amanahmed1357]

while creating account, on personal account it shows I cannot receive payment or hold but I can send the money and business account is not available in Pakistan

[@Wise]

Hello Aman! It's true, we currently haven't reached Pakistan with our receive & hold feature just yet: wi.se/balanceavailability But do keep an eye on us, as we're always looking for new regions and opportunities.

[@am_the_one_777]

in Kenya, we don't have a home address we use p.o.box, how can I verify my address without a physical address.

[@Wise]

Hey there. We're afraid we can't accept PO boxes as we'll need a physical address to get you fully verified. See more here: wi.se/verifyyouraddress If you have any other specific questions please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus

[@am_the_one_777]

@@Wise so i can not have a wise account in Africa.

[@Wise]

You can have a Wise account with us but we'll need a physical address on file with your account in order to get you properly verified. We completely understand that is can be difficult to get certain documents and it's not our intention to cause you an inconvenience here. If you have any other questions for us please feel free to reach out on our other social media platforms or via phone/email here: wi.se/directcontactus

[@am_the_one_777]

@@Wise i hope you understand that many Africans don't have physical addresses, we use p.o.box. so you understand that we cannot offer a physical address. right?

[@Wise]

We generally can't accept PO boxes as a proof of address. You can refer to the link we've shared for the list of acceptable documents, such as your utility bill. Please reach us at wi.se/contactus, so we can better advise you on this. Thanks a lot 🙂

[@DerekFantasy]

Can i switch from personal to business? I'm a freelancer in ghana. And is there a way i can see features available in my country?

[@Wise]

Hi Derek 👋 At the moment, we don't offer business accounts to freelancers based in Ghana. You can check all the product features available for your region from this link: wi.se/business-feature If anything remains unclear, feel free to DM us on Instagram, Facebook, or X. Alternative, you can email/call us using this link: wi.se/contactus.

[@AmrNezar-c3n]

I want to make an account ( I am designer not having a company just use social media with myself ) which account should I make (personal or business) as I don't have any papers for a business or registration number or something

[@Wise]

Hi there! Business accounts are definitely available for some freelancers and entrepreneurs, but because you don't have a company, you'll select Personal. If you've registered as a business, and if you plan on using your account for business purposes, we suggest using the Business account if you can. For more info on the restrictions, check out: wi.se/allowedbusinesses and to see what documents you'll need: wi.se/verifyyourbusiness Feel free to DM any of our social media pages if you have any other questions, or we can be reached via email/phone here: wi.se/directcontactus

[@EugeniaSoares]

I have a client in South Africa and they are having so much trouble in opening their account. They want to use Wise to receive international payments for their travel agency. So, a business and personnal account.

[@Wise]

Hey Ge 👋 This video does a great job outlining the steps to open an account. If your client needs more help, it would be a great idea to direct them to our support line so we can help. They can get in touch anytime by email/chat or phone through this link: wi.se/directcontactus We hope to hear from them soon and start their financial success journey 🤩

[@k9niel]

Are the cards available now I have been on the waitlist

[@Wise]

Hello there. If you've already penned down your interest on the waitlist, we'll definitely let you know when it's available to you. So, fret not about that. If you think you might've missed out on this, you can check for your card eligibility here: wi.se/cardavailability

[@RupDoesDesign]

I am not able to register , it says sign ups are temporarily paused , join waitlist but it been 1 month and still not accessible, Location India

[@Wise]

Hey there. If you're being prompted to join a waitlist it means that feature isn't available just yet. We suggest joining the waitlist in the meantime and as soon as we have updates to give on it we'll be sure to share more with you. Due to platform limitations here, we’re not able to contact you via DM. If you have any other social media accounts like Facebook, X or Instagram, reach out to us there, and we’ll gladly follow up. Or if you prefer, you can also contact us via email/phone here: wi.se/contactus

[@joloui2035]

can we do cash pick up with wise ?

[@Wise]

Hello there, Jo. Thanks for reaching out 💚 No, it isn't possible, since we don't work with/accept cash or cheques. If you have any other questions, you can let us know here: wi.se/directcontactus 💌

[@iranerware]

I live in Germany and plan to move to Uganda in the next 5 years. Can you receive money in UGX (ugandan shilling) from an ugandan bank account to a Wise account? And subsequently exchange the UGX to EUR?

[@Wise]

Hi Abdi 👋 Please note that we don't offer balances at the moment to customers based in Uganda. Once you move there, you won't be able to receive money to your Wise account and so won't be able to exchange either. Check here the eligible countries: wi.se/balanceavailability Also, you can check this guide to see what currencies can you receive, send and hold, if you're eligible to have balances: wi.se/balancecurrencies If anything remains unclear, feel free to DM us on Facebook, Instagram, or X. Alternatively, you can email/call us using this link: wi.se/contactus

[@heynow4286]

I've had a Wise account for five months with no issues whatsoever. Transfers and debit card purchases work fantastic.

[@Wise]

Hi there! That's what we like to hear. We're all about money without borders - instant, convenient, transparent and eventually free 💚 Please feel free to reach out to us over on social media if you ever need any help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're there to help.

[@Chels_unique93]

What account do you choose if you plan to use it for investing, personal or business??

[@Wise]

Hi there. You can open a personal account and in addition, you can have a business account if your business is eligible: wi.se/allowedbusinesses. If you're residing in an eligible region, you can decide how you'd like to hold the money in your balances or Jars, such as cash, interest or stocks. Please check our guide to Interest and Stocks here: wi.se/interestandstocksinfo. Feel free to contact us at wi.se/contactus, or send us a DM on X, Instagram or Facebook if you have any questions. We'll be happy to help.

[@Chels_unique93]

@@Wise thank u

[@Wise]

You're most welcome - we're happy to help 💚

[@TerenceMohan]

I have a USA LLC, but I live in a different country. Can I open a USA business account?

[@Wise]

Hey there 🙂 We're happy to see you're interested in getting started with our business account feature. And yes, you'd be able to open an account for your US business, even if you're not based in the United States of America yourself. With that said, please take note that not all businesses are eligible ones, and we elaborate on this on our page here: wi.se/allowedbusinesses For more info on our business account in general, and getting verified in the US, make sure to check out our other page here: wi.se/verify-usa-business We hope this helps, but please also feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns. We'd be more than happy to help you.

[@katherinelee1157]

My friend had open the Wise account yesterday but without going through taking photo of the driving license session. She order the physical card, cannot complete the whole process. Should she redo the register again.😊

[@Wise]

Hey, Katherine. We're happy to hear that your friend has opened an account with us 🙂 If you mean that she's trying to register for another account, please note that our customers can only have one personal Wise account. With that said, we'd be happy to take a look and advise her for the verification process and help order a card. Please ask your friend to contact us at wi.se/contactus, or send us a DM on Facebook, X or Instagram. Thank you!

[@guillermomaranon209]

Can you open a checking or savings account ?

[@Wise]

Hey there! Since we're not a bank, you can't use Wise the same way you'd use a bank, and we don't offer checking or savings account, however a Wise account can be used to save money, depending on where you're located. If you're in one of the countries where we offer balances: wi.se/balanceavailability - then you can use your account to receive and hold (save) money there, as well as send abroad. If you have any questions, feel free to reach out with a DM to any of our social media channels Facebook, Instagram or Twitter (X), we'll be happy to help.

[@lilianemorel221]

I don’t have a cell phone, therefore I can not get the verification code. Are there other ways?

[@Wise]

Yes, Liliane. You can: - Receive a notification in the Wise app on a trusted device - we’ll send a notification to the Wise app on your trusted device, and you’ll need to confirm on your device to continue. - Enter a code from a separate authenticator app - you’ll need to pair the authenticator app with your Wise account first, then we’ll ask for the code from your authenticator app. More info, here: wi.se/2step-info If you have any other questions, feel free to contact us: wi.se/contactus 💚

[@tonydao1828]

How can I use Wise account with Alipay in China

[@Wise]

Hey, Tony. We've got everything you need to know about sending and receiving CNY via Alipay in our guide here 👉 wi.se/sendandreceivealipay Send us a PM on Facebook, Instagram, or X, if you need further help with this - we'll be happy to assist.

[@sundarawong5349]

Hi. could you do a video how do we transfer the money out from Jars. Thank you.

[@Wise]

Hey there, we actually already have a video about this up already. You can check it out here: wi.se/wisejar101 You can also see more on how to use your Jar here: wi.se/wisejars If you have any other specific questions please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus

[@jaypedrosa9471]

I am an Overseas Filipino Worker in here in Palau and i created a personal account. I'm having difficulty in verifying my account for i need a documents that shows my proof of residency here in Palau. How can i resolve this problem?

[@Wise]

Hey there, Jay. Thanks for taking the time to reach out. If we're asking for documents to prove your residency, please keep in mind that we can accept the following: -Utility bills: gas, electric, or landline phone (no mobile phone bills) -Tenancy or rental agreement -A bank or credit card statement (photo/scan of a physical letter or PDF of statement) -A council tax bill, or a HMRC notification -Vehicle registration or tax -Photo driving licence showing your address and expiry date -Any other government or financial institution-issued document If you need more help with this, please feel free to send us a DM on Facebook, Instagram, or X. We'd be happy to take a look and answer any questions that come up 😊

[@akjg1111]

Hi, I'll be traveling to EU. I have a Personal Wise account and I want to send some money to my friend in EU to pay for some expenses. Can she open an account only to receive money (for now)?. She might use it later. (I just told her about Wise). She tried and was not able to do it.

[@Wise]

Hi there. If your friend would like to receive the money into their own Wise account, we do offer account details to receive money from others in select regions. They can check out their eligibility, and how to get it here: wi.se/getbankdetails. However, if they're facing any issues with this they can PM/DM us directly over on our verified channels on Facebook, Instagram, Twitter (X). Or, they can email/call us here: wi.se/contactus. We'll be glad to help them with it. Otherwise, you can set up a transfer under your account to send money in EUR, or our other supported currencies to their personal bank account instead. Here's how to send money: wi.se/howtosendmoney, and more info on the currencies we support: wi.se/currencieswesupport.

[@AsadTheSteadysolver]

Can I create a wise account from Bangladesh? Is it possible to get remote job salary from the US, Canada, or UK to a personal-based Wise account in Bangladesh?

[@Wise]

Hey there. Customers in Bangladesh can use Wise to send money around the world. At the moment, paying for your transfers using BDT isn't supported, but if you'd like to send money abroad paying from your bank account in Bangladesh, you can ask your bank if they allow sending USD, EUR, or GBP instead, this will be sent via SWIFT. Learn more about SWIFT payments here: wi.se/swiftpayments Regarding having a personal Wise account to receive money into, this isn't possible at the moment, because we don't support balances in Bangladesh just yet. This means you can't hold or receive money directly to your Wise account. We're always working hard on expanding our services so we can reach even more customers, as soon as we have any updates about this, we'll make sure to let our customers know. If you have any questions, feel free to reach out with a DM to any of our social media channels Facebook, Instagram or Twitter (X), we'll be happy to help.

[@Happyhour926]

Hello wise app team.I need help to open a wise app account. Now I am working in Europe,but I have doubts about country selection.which country I can choose to open the wise account,where I work or where I am a permanent resident. Thank you

[@Wise]

Hi there! When registering for a Wise account, you'll need to provide your address in the country you're living and holding an address in. We'll need you to provide documents for address verification that matches the address you provided on your Wise account. You can learn more about it here: wi.se/verifyyouraddress Meaning if you have an established address in Europe and can provide documentation, then your should be able to use it for your Wise account. Otherwise, you'll likely need to put the other country where you hold residency. We hope this helps and please feel free to DM us on our social media channels (X, Instagram, or Facebook) or through this link here: wi.se/directcontactus if you have more questions. We'll be happy to help 💚

[@powers767]

Does wise have support for QR code in India.

[@Wise]

Hi there! If you're talking about the option to pay with a QR code, at this time, this feature isn't available in India yet. The option to pay with QR code isn't available to all customers at this time, but we'll continue to work towards making the product fully available to everyone. Feel free to DM us on X, Instagram, or Facebook if you have any other questions. Thanks a lot.

[@begumbozoglu]

Hello, I am originally from Turkey and I normally live in Turkey. My bank accounts are also from Turkey. However, I will be staying in Sweden for a few months. Actually, that is why I want to open a Wise account, but should I make the primary residence information Sweden or Turkey? Then you ask about the country of residence, I understand that I should make it Sweden, where I am currently located, but I am not sure, that is why I wanted to ask. Thank you in advance for your help.

[@Wise]

Hi Begum 👋 When our customer opens an account with us, we'll ask you to enter your address based on your country of residence. We won't ask you for a secondary address. Depending on where you’re sending money from, and how much you send, we’ll ask you to verify your identity. This helps us keep your money safe. If the document that you used to verify your identity is issued by a different country from your country of residence, we'll ask you to proof that you’re allowed to live there. So, in your case, if you upload an ID issued in Turkey, and you enter your profile address as Sweden, we'll ask you for this document. Please take a look here for more info: wi.se/rtr If you don't have the correct document, we'd suggest that you enter your address in Turkey, since you're only staying in Sweden temporarily. If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus

[@DerekFantasy]

Can we change from personal to business?

[@Wise]

Derek, you might be able to do that depending on if you can get a business account or not. Also, if you're eligible to get a business account or not, depends on where your business is registered. You can check all the product features available for your region from this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses. If anything remains unclear, feel free to DM us on Instagram, Facebook, or X. Alternative, you can email/call us using this link: wi.se/contactus

[@faisaldogar1839]

Can I send dollars from Kyrgyzstan to a Pakistan dollar bank account using wise?

[@Wise]

Hi there. We don't support Swift payments to Pakistan at the moment, so it won't be possible to send USD to Pakistan. You can, however, set up a USD to PKR transfer on Wise, and pay by Swift: wi.se/swiftpayments. That way, your recipient will get PKR into their bank account. Here's how to send money with Wise: wi.se/howtosendmoney. You can read about PKR transfers here: wi.se/guidetopkr. If you have any other questions or need assistance, please contact us at wi.se/contactus or send us a DM on Facebook, Instagram or X. We'll be happy to help.

[@Ameer-b9l3k]

Can you transfer your work pension to a Wise account?

[@Wise]

Hey there! Yes, you can use Wise to receive your pension; however, note that balances aren't available in every region yet, so make sure to double check the list here: wi.se/balanceavailability In the meantime, here's some helpful info on how to receive money: wi.se/howtoreceivemoney Feel free to DM us on X, Instagram, or Facebook if you have any other questions. We'll be happy to help.

[@LeafyLivingLab]

I have created account from Pakistan. Its not letting me add balance. I have tried several cards but no success. Unfortunately its no use until I open currently & add balance. Any help?

[@Wise]

Hi there. There are some countries and territories where you can’t open balances with us just yet, and that includes Pakistan. We're always looking to expand all of our features to be available everywhere. If this changes, we'll be sure to update our article here: wi.se/balanceavailability You can still send money with us via SWIFT: wi.se/swiftpayments If you need further assistance, feel free to DM us on Instagram, Facebook, or X. We're happy to help.

[@LeafyLivingLab]

@@Wise So can we use payoneer card to add payment? Which card I need to add balance?

[@Wise]

To clarify, if you're not seeing the option to open a balance with us, then that means you won't be able to open a balance to receive money into your Wise account. This is because our balance feature isn't available in Pakistan at the moment. Hope this clear this up. As for sending money through us, we’ll show you the available payment methods when you’re paying for your transfer. Here's more info on paying by card, if available: wi.se/payingbycard Our DMs are open on Facebook, Instagram, and X if you'd like further assistance.

[@renefranzzz]

Hi, I'm having a problem creating USD Account. I cant receive my salary. Can you help me

[@Wise]

Hey, Rene-Franz. Can you clarify where your account's registered from? Right now, new USD account details are not available for personal customers in Japan and for businesses worldwide. In the meantime, you can join our waitlist when trying to sign up for USD account details and we'll let you know as soon as this becomes available in your region - learn more here: wi.se/can-i-get-usd-details As an alternative, if you have GBP account details on your Wise account, you can still receive international Swift payments in USD. We explain more here: wi.se/gbpbalance Send us a PM on Facebook, Instagram, or X, if you need further help with this. We'll be able to assist you better from there 🙂

[@phyowaikyaw166]

I really love Wise. But unfortunately it is not available in my country.

[@Wise]

Hey there. We're always working to expand our services, so that all customers can use Wise. And as soon as we do, we'll be sure to let everyone know, and update our Help Center pages. If you have any questions, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter), and we'll get back to you there with more info. You're also welcome to email our team here: wi.se/contactus We're here to help.

[@aoengsothea9352]

Can I use Account Details USD currency in Thailand?

[@Wise]

Hello. At the moment, we don't offer USD account details for our customers who are residing in Thailand. We'll definitely announce, in case of any changes. Thanks for your understanding, Aoeng 💚

[@aoengsothea9352]

@@Wise I was top up money $10 already to wise USD balance. How can I get it back? Or etc…

[@aoengsothea9352]

@@Wise when wise available USD account detail in Thailand?

[@Wise]

Rest assured that we're working to make it available for our customers, Aoeng. But, we don't have any estimation time to share with you. Please join our waitlist, and you'll be the first to know once it's coming your way.

[@aoengsothea9352]

@@Wise Can I use Account Details Euro currency in Thailand?

[@Yenyenaaa]

I'm from Philippines and i want to use wise as payment method from my client. Is it okay?

[@Wise]

Hey there. If you're located in the Philippines and want more info about the Wise account there, make sure to check this page: wi.se/account-philipines Our platform makes it possible for freelancers based in the Philippines to get paid in currencies such as USD, EUR, or AUD without hidden fees, spend money with the debit card, and send payments anywhere around the world. More here: wi.se/philippinesfreelancer

[@cleirebarcelona4600]

Hi Wise, I'm also from the Philippines. I have opened a wise account and added a 20USD balance but i couldn't get my USD account details. It says I'm on the waitlist. How long will it take? Am I not eligible? Plese help 😢

[@Wise]

Hi there - thanks for reaching out. Unfortunately, we've temporarily paused issuing new USD account details:wi.se/usdbalances. You can still get banking details for other currencies like EUR, GBP, AUD, NZD, RON, CAD, TRY, HUF and SGD. You can also receive USD via Swift (international wire) transfers using your GBP account details: wi.se/gbpbalance. Even if you already have a USD balance where you can send money from, there are some limitations about getting account details to receive payments. In this case, as you're on the wait list, we'll let you know as soon as these become available again - we're doing out best to reintroduce these, but don't have a definite timeframe. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're there to help 💚

[@ahmedadil3523]

Hello, i live in Bangladesh, but my my business account registered in UK. So can i approval for business account?

[@Wise]

Hi there! If you have a business registered in the UK, then you should be able to obtain a business account. You can check all the product features available for your region from this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses. Also, we have a specialized business team who’s happy to provide more specific info about your questions regarding a Wise business account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible. You might also want to check our Business FAQ from here in the meantime: wi.se/help. Thanks for understanding.

[@ahmad_khanofficial]

I run an e-commerce business in the UK, and my business and personal accounts are already set up. I belong from Pakistan. Can I order a physical card to be delivered to Pakistan? Will I receive it in the UK?

[@Wise]

Hi there 👋 You can check this page to know in which countries and regions the Wise card is available for Business users: wi.se/bizcardavailability If it's not available for your region, you can also go on our waitlist: wi.se/joincardwaitlist, so we'll let you know when it's possible to order. In case you can order, you'll see the Card tab with option to order the card in your app or on the website. We hope that helps, but if you need more assistance, feel free to reach out to us via PM/DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus

[@EliNaeimi]

Isn’t available in China?

[@Wise]

Hi there - thanks for reaching out. Yes, both our personal and business accounts are available in China. You can learn more about these products here: wi.se/wisepage. Just be sure to select the product that you're interested in on the top left, as well as selecting the correct location on the top right. You can create an account by following this link: wi.se/createaccount, and learn more about what to expect from Wise here: wi.se/wiseaccountfaq. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're there to help 💚

[@m.hassan6179]

Why wise is not working in UAE

[@Wise]

Hey there! Wise works in the UAE, our customers there can use our services to send money abroad, moe about this here: wi.se/howtosendmoney However, we don't offer balances there yet, which means customers in the UAE can't hold or receive money directly to their Wise account. We're always working on expanding, and as soon as we have any updates on this, we'll make sure to let our customers know. If you have any questions, feel free to reach out with a DM to any of our social media channels Facebook, Instagram or Twitter (X), we'll be happy to help.

[@successifyofficials]

Can I create a wise account from Pakistan? Is it available in Pakistan or not?

[@Wise]

Hey there, Muhammad. Yes, you can definitely create a Wise account if you're located in Pakistan. Keep in mind, some features such as the Wise card, balances, and receiving money isn't available for our customers in Pakistan just yet, but you can still send money with us. You can't currently pay for a transfer with PKR, but if your external bank account supports it, you can pay in with USD, GBP, or EUR using SWIFT: wi.se/swiftpayments We hope this helps, but feel free to reach us via DM on Facebook, Instagram, or X if you have other questions. We're here for you!

[@Abdullah-pe1kr]

when i make wise account as Pakistan Country than i cant receive payment from UK/US clients , neither can i store money in dollars there , when i make as United states Country than i have to give prove of US identification but i dont have it as i live in Pakistan , but in US wise account you can receive payments and store them in any currency you want , now i cant use wise account because of this can you help me here please ? how to use wise account in Pakistan same as US wise account??

[@Wise]

Hi there. We appreciate your interest in Wise, and we understand your frustration. At this time, some features such as balances (account details) aren't available yet in Pakistan, meaning you won't be able to receive money directly into your Wise account. See more here: wi.se/balanceavailability As an alternative, you can mark your external bank account as a primary account, so when someone sends you money through Wise, you'll receive it directly to your external bank account. Learn more here: wi.se/markprimaryaccount Please keep in mind that each customer can only have one personal account, and we must verify your address in order to use our services. Since you live in Pakistan, you'll need to provide your permanent address in Pakistan. See more info here: wi.se/verifyyouraddress Feel free to DM us on X, Instagram, or Facebook. We'll be happy to help.

[@sohaghosen22]

Hey, I am an independent freelancer and work on Upwork or related marketplaces. I do not have a registered business. I'm from Bangladesh. 1. Should I create a personal or business account? 2. I do not have a passport or driving license. I have a national identity card which is not a smart NID. Our government has not yet issued us a smart NID. Can I create my account with my national identity card?

[@Wise]

Hey Sohag. Please keep in mind that you can only receive money to your Wise account if you have balances and account details. The possibility to have those depends on where you live, you can see the countries where we support balances, here: wi.se/balanceavailability In case you live in a country that's not part of the list on the link, then I'm afraid you won't be able to use your Wise account to receive money, you can still use it to send money around the world. We're working to expand our balance feature to be available everywhere. Though some of our features are limited in Bangladesh, you can still use your account to send money with us via SWIFT: wi.se/swiftpayments You can create Wise account with us, using these documents: - Passport - Driving License - National ID More about verification here: wi.se/verifyyourid Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/help - we're there to help 💚

[@BLACK-o7t]

Hello I’m living in Turks and Caicos island I wanted open a wise an account I can’t because they always say we’re reviewing your information!! So can you guys me me out please

[@Wise]

Hi there! The verification process is something our team takes very seriously, so the time it takes for different documents to be reviewed may vary. If you could DM any of our social media pages, or reach out here: wi.se/directcontactus we'd love to help. For info on how we verify your identity, check out: wi.se/verifyyourid and for your address: wi.se/verifyyouraddress

[@AshutoshPatil-n5t]

Wise available in india?

[@AshutoshPatil-n5t]

If yes, can we send a payment link? Give me a link to start

[@cutecats_foryou]

I was created thanks ❤

[@Wise]

Hey there. We're glad to hear it 💚 if ever have any questions, or need help getting started, you can check here: wi.se/tipstogetstarted Or, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter), and we'll get back to you there with more info. You're also welcome to email our team here: wi.se/contactus We're here to help.

[@TradingRashed]

What did Bangladesh do to you? Why is there no Valid in Bangladesh 😥😥 We want to launch wise account Bangladesh very soon. We really need Chalu in Bangladesh.

[@Wise]

Hi there. We understand your concern. We're working to expand our balance feature to be available everywhere. If this changes, we'll be sure to update our article here so keep an eye out: wi.se/balanceavailability Though some of our features are limited in Bangladesh, you can still use your account to send money with us via SWIFT: wi.se/swiftpayments Feel free to reach out to us here: wi.se/directcontactus or DM us on Instagram, Facebook, or X if you need further assistance.

[@MadeByMe.A]

I tried to change my legal name by providing my name change documents however its been 2 weeks and my account name hasnt changed

[@Wise]

Hi Armas. We'd like to help you sort this out. Please email us the name change request at wi.se/contactus, and we'll be happy to check on this for you.

[@alemustafa2110]

​@Wise hi there, I live in pakistan and I want to open a wise account in which i can receive my freelancing/digital services payments safely, moreover i want to connect my wise with my local bank through which I can send and recive money in wise account whenever needed. Kindly guide me in detail. Thanks

[@Wise]

Hey, Ale. Sending from PKR isn't available yet, and SWIFT payments also aren't yet available in Pakistan. We're able to help with transfers sent to an external account there, though. For more on PKR, check out: wi.se/guidetopkr and for SWIFT: wi.se/swiftpayments That being said, you won't be able to open a Balance, as there are some regions where not all of our features are available. We’re working hard to bring our mission of money without borders all over the world, and you can check if Balances are available in your region here: wi.se/balanceavailability Let us know if you have any other questions, and feel free to reach out: wi.se/directcontactus

[@muhammadjavedrana4754]

can i send money from my business account to my local bank account.my business account is on uk details and my local bank is in pakistan

[@Wise]

Hey there, you can send money from your Business account in the UK, to your personal bank account in Pakistan, using Wise. But, please keep in mind, that in order to make payments from your business using Wise, you'd need to open a Wise business account. For more info on this, feel free to check here: wi.se/businessaccount And, for more info on PKR transfers, feel free to check here: wi.se/guidetopkr If you have any questions, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter), and we'll get back to you there with more info. You're also welcome to email our team here: wi.se/contactus We're here to help.

[@Princess-Afua]

Hi Wise Please I'd like to put my money on my wise account but it is new and I can't see a username

[@Wise]

Hi, there. We don't have usernames when you register with us, but we do have membership numbers. You can find it on the site by clicking on your name in the upper-right corner. Or, in the app, go to the Account tab and click on your name. It's a string of numbers that starts with 'P'. Adding money to your Wise account is super easy. We've got a great step-by-step guide for you to follow here: wi.se/addmoneytoyourbalances Feel free to send us a private message on Instagram, Facebook or Twitter if you have further questions.

[@Princess-Afua]

@@Wise please I do have further questions can I get your handle for Instagram

[@Princess-Afua]

@@Wise Can I use Apple pay to send money to my wise account

[@Princess-Afua]

@@Wise can I use my wise account to make payments for things online if yes what are my details

[@Wise]

Yes, of course you can Melyssa. You can DM your questions on our Instagram account here: instagram.com/wiseaccount/ Alternatively, you can also email/phone us here: wi.se/contactus

[@athermalik001]

can i open business account from Pakistan

[@Wise]

Hi there. If you're based in Pakistan, you should be able to open an account with us by clicking this link here: wi.se/createaccount There might be some restrictions, but we’re always working on making all features of the Wise account available to more people and businesses in more regions. Currently, we don't offer balances or onboard new business customers whose addresses are in Pakistan. While we support sending PKR to PKR-denominated bank accounts in Pakistan; see here: wi.se/guidetopkr

[@gibbijallow]

Hi wise I am asking can I open a account in Mauritania 🇲🇷

[@Wise]

Hi Gibbi. You won't be able to open a balance with us to receive money, as our balance feature isn't available in Mauritania just yet. We're working hard to expand all of our features to be available everywhere. However, you can still use Wise to send money via SWIFT. More info here: wi.se/swiftpayments

[@sellahismail]

💚🥇

[@motogadgets-xs7rf]

Can i open wise account in Pakistan?

[@Wise]

Hi there, thanks for reaching out. Customers in Pakistan can create a Wise account to send money. For more info on how to send money, feel free to check here: wi.se/howtosendmoney And for more on sending PKR, check here: wi.se/guidetopkr If you have any questions, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter), and we'll get back to you there with more info. You're also welcome to email our team here: wi.se/contactus We're here to help.

[@Mr.spyeditz1865]

Without id

[@Wise]

Hey there. It won't be possible to open a Wise account without an ID, as a regulated financial institution we'll ask for various documents just so we know who's using our services. We usually verify your identity with some photo ID, proof of address, and/or a picture of you holding your ID. See more here: wi.se/verifyyourid Due to the platform specifics, you can't send a DM on KZbin, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number. We'll be happy to assist you over there.

[@RedwanTechAsiaOfficial]

Assalamu Alaikum I am a Bangladeshi freelancer we can't open wise account from Bangladesh Bangladeshi freelancers will be benefited if wise account all service is introduced again for Bangladeshis.

[@Wise]

Hi, there! We'd like to offer the balance and card features to everyone, but, there are some countries and territories that can't open balance. If you don't reside in one of the countries here: wi.se/balanceavailability then you still can open a Wise account and send money, but you can't get account details to receive money from others. We're always working on expanding our services to as many places as possible, so make sure to keep an eye on our socials - we'll let our customers know as soon as this becomes available.

[@ShahidTech99]

Please allow wise debit card in Pakistan. Payoneer offer Mastercard in Pakistan.

[@Wise]

Hey there. We're glad to see you're interested in getting started with our debit card. But please take note that this service is indeed not yet available for our customers situated in Pakistan. To see where we currently offer the debit card, please check out our page here: wi.se/cardavailability With that said, we can assure you that it's always our goal to expand our platform's functions to new and current places around the world. And for now you'll be able to join our waitlist here: wi.se/joincardwaitlist - that way we'll make sure to notify you when you'll be able to get the card. We hope this explains things to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions.

[@Mr3DArtist]

Need Wise In Pakistan

[@Wise]

Hi there! We appreciate your interest in Wise. At this time, some features such as balances (account details) aren't available yet in Pakistan, meaning you won't be able to receive money directly into your Wise account. See more here: wi.se/balanceavailability As an alternative, you can mark your external bank account as a primary account, so when someone sends you money through Wise, you'll receive it directly to your external bank account. Feel free to DM us on X, Instagram, or Facebook. We'll be happy to help.

[@Wise]

Also, we're glad to say that we do offer the Wise account for customers residing in Pakistan, and although you won't be able to receive money directly into your account, you should still be able to create an account and use it to send money. See more here: wi.se/howtosendmoney If you wish to, you can register for a free account in just a few minutes, here: wi.se/createaccount. Again, if you have any questions, please don't hesitate to reach out to us on social media or here: wi.se/directcontactus Thanks a lot!

[@normasueli7254]

Fale em Português.

[@Wise]

Oi, Norma! Nós temos um canal no KZbin apenas em português, dá uma olhadinha aqui: wi.se/-wisebrasil Se precisar de mais alguma ajuda, pode nos chamar no Instagram, Facebook ou X. Ficaremos felizes em auxiliar.

[@g.y.common7872]

Can I join from Pakistan?

[@Wise]

Hi there. Yes, you can create an account in Pakistan: wi.se/createaccount. Just note that some of our features, such as Balances and Wise card, aren't available there just yet. We always work on expanding our services, and if anything changes in the future, we'll be sure to keep you posted. You can always go to our main page wi.se/wisepage to see which features are available in your region. At the moment, we don't support transfers from PKR, but you can send money from GBP, EUR or USD using Swift, if your bank supports these transfers: wi.se/swiftpayments. Here's a guide to PKR transfers: wi.se/guidetopkr. If any other specific questions, don't hesitate to reach out to us on our other social media platforms (Facebook, Instagram, X) or via phone and email here: wi.se/contactus.

[@InformationZilla]

Waiting from Pakistan 😢😢🥲 we can't open account in Pakistan Wise 💔

[@Wise]

Hello! We’re working hard to expand to all over the world, but there are still some regions where not all of our features are available just yet. You should be able to receive payments to your external account in Pakistan, but you won't be able to receive funds directly into your Wise account. As soon as Balances become available there, we'll update this page: wi.se/balanceavailability so be sure to keep an eye out. In the meantime, we'd be happy to help with any transfers into an external bank account in Pakistan, and we have more info on PKR transfers right here: wi.se/guidetopkr 🇵🇰 Feel free to reach out: wi.se/directcontactus if you have any other questions or concerns. We're here to help 💚

[@mosaddekhossain6122]

Dear, Please help me, I am MD MOSADDEK HOSSAIN, live in Bangladesh. Few days ago, I opened a Wise Account. I have tried many times to add funds to my Wise account from Airtm. When my peer try to send the Funds to my wise account, but don’t find my account with my wise Email.

[@Wise]

Opening a balance and getting an account details to receive payments in your Wise account is currently not available to your country yet. Right now, it's available to these countries/regions: wi.se/balanceavailability However, once you've created your Wise account, you're able to link your local bank account in Bangladesh as a primary account. That way when someone sends you money all they would need is your Wise registered email address - it will be directly sent to your Bangladesh bank account. Take a look at this article to find out how: wi.se/markprimaryaccount You can also find out more details on BDT transfers here: wi.se/guidetobdt We hope this helps. Feel free to reach out to us here: wi.se/directcontactus or DM us on Instagram, Facebook, or X if you need further assistance.

[@mosaddekhossain6122]

@@Wise How can I receive and send with my wise account that opening from Bangladesh. I need to send and receive about 500-1000 wise Dollar because I am a cashier of Airtm wise Payment Method. Please help me and give me advantage to send and receive wise dollar.

[@BhigDerek]

Can i switch from personal to business? I'm a freelancer in ghana. And is there a way i can see features available in my country?

[@Wise]

Hello there! At the moment, we don't offer business accounts in Ghana. You can always check which features are available in your region on our main page: wi.se/wisepage. For business, you can use this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. Please feel free to contact us at wi.se/contactus, or send us a DM on X, Instagram or Facebook if you have any other questions. We'll be here for you.