Working with Accessible Clients // Prep for Wave Week 2024

In this session with Kristy Durso, we explore how to serve accessible clients in the travel industry.
Learn about the global state of accessibility in travel, dispelling common misconceptions, and how to advise clients with disabilities.
We also discuss the development of accessibility databases, certification efforts, and the economic impact of accessible tourism.
Get tips on catering to wheelchair users, neurodivergent travelers, and meeting transportation, accommodation, and medical needs.
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