Google Pixel 5a: Black Screen, Screen Won't Turn On? Easy Fixes!

[@chickendrop]

My pixel has the black screen of death. Do NOT, I repeat DO NOT, press the power button repeatedly in an attempt to reboot your phone. When I did this, a loud alarm sounded from my phone and next I was connected with a 911 emergency dispatcher. Apparently, pushing the power button repeatedly calls 911.

[@ethanruddell4192]

YEP HAPPENED TO ME...

[@chickendrop]

@@ethanruddell4192 Special thanks to @WorldofTech for annoying emergency responders with unintentional 911 calls and wasting their time while they could be helping someone who is actually in need.

[@aoc1331]

i just did this smh i felt so bad i couldnt do anything and they were just asking me 911 whats you emergency

[@Techknowdude]

This is what happens when YT removes downvotes.

[@chickendrop]

No, this is what happens when people share crap content on the internet.

[@UncleanT908]

i like how the tips get gradually more violent. i was hoping the last tip after putting it in the freezer was to put it a garbage fire

[@MarceloPGG]

😁😁😁😁😁

[@mungalambuvi]

😂

[@marilynvlach9932]

this is the best reply! thanks for making me laugh because I was thinking this can't be a serious fix. My phone is in the freezer now. not too hopeful though.

[@isayashadrack1845]

​@@marilynvlach9932 Is it working now????😮

[@MS-vv2sd]

The 15 minutes in the freezer actually fixed my Pixel 5a. I was quite surprised - you've earned my thumbs up.

[@dominicgonzon9382]

Sadly didn't work, I have no stores within 2 hours of where I live so I have to mail in it in and wait a week. Really disappointed with Google for this

[@rockvarney3680]

My phone has been dead for 2 weeks. I tried everything I could, nothing works. It didn't even vibrate when I tried to charge it. The frozen for 15 minutes trick WORK WONDERS!! I thought I was crazy when I open the freezer door, and it works!! Thank you so much for these tips!!

[@stijnzaalberg9456]

My friend, I was about to send my phone away and thought.. Let's try this. I was feeling more stupid when getting closer to the end of your video. But then suddenly it worked! Massaging my phone, who would have thought this would work! Kudo's for the video and thanks for the help mate!

[@audrey821]

When I got to the step of putting it in the freezer, I rolled my eyes thinking "no way this step works" ... but that was the one that did it!!! thank you!

[@dperreno]

Unfortunately, this didn't work for me. My screen just spontaneously went black as I was scrolling through my news feed. Looks like Google will repair it under warranty however. For anyone else who has this problem, Google has a one-year warranty extension for the 5a phone for just this issue. I'm hopeful that it can be fixed!

[@romanteni]

Where did u find about warranty extension? My phone less than year old and I can't do anything to get it to work. How do I file for warranty?

[@dperreno]

@@romanteni Just Google: 1-year extended repair program for Pixel 5a. Also, the warranty for Pixel phones in the US and Canada is 1 year, so you would be covered in any case (if you are in the US or Canada)

[@romanteni]

@@dperreno tyvm. U just saved me $700. No joke. Huge thank you I was about to buy a new phone!

[@dperreno]

@@romanteni I just got my phone back - took a little over a week. I immediately traded it in on a Pixel 7 ($450 less $255 for the trade in = $195!)

[@romanteni]

@@dperreno man awesome I'll try that too

[@DadManDan88]

@ 4:22...use extreme caution when you "press in" on the front. When applying pressure, my display broke behind the glass. The glass was fine, but display broke into a "sliver moon" in the corner. What could have been covered under warranty, is now going to cost me under my insurance. Bummer.

[@bjnslc]

Thanks for the warning. Note to self: read comments before trying a DIY fix. I'm glad you have insurance on the phone.

[@tomf1028]

same here :(

[@dmikes6411]

I've had two Pixel 5as with screen failures in the span of a month, this didn't work but I think the digitizers failed. I'm so angry, Google designed the perfect phone for me. Perfect form factor, rear fingerprint scanner, powerful enough to do everything I need it to do, great battery life. All except that their screens are faulty. If you're reading this, you're probably dealing with the same failure. Try the methods above, but if it doesn't work, avoid the Pixels. Don't support Google when they make such delicate little creatures. I'm just so frustrated.

[@courtbourne]

Wow the two finger tapping method worked. I didn't believe it would but it just saved me a trip to the store to get it fixed.

[@WorldofTech]

Glad it helped

[@rebeccarosario2423]

This worked. It took almost to the end of the options and it worked. Thank goodness, and thank you!

[@GeofDumas]

spamming the power button dials 911 for me

[@BoofYou]

My question is, if tapping it or massaging it got the screen to power back on, what is the likelihood that I don't have the problem again in the future??

[@AXTX19]

The solutions aren't normal. You likely already experienced the issue. I just had that issue now,and I have to get a new phone.

[@BoofYou]

@@AXTX19 yeah, got a new phone long ago now. 😁

[@AXTX19]

@@BoofYou What did you end up getting ? Contemplating getting another Pixel . I love the pixel line,but I would hate for it to be a recurring thing with the pixels. And the 5a is my first .

[@BoofYou]

@@AXTX19 I stuck with Pixel. After this issue I got a used Pixel 6. No issues with it but traded for the Pixel 8 when they came out and had great trade in deal...son has the 5 still and no issues. I've had the original Pixel, then 3,6 now 8. Occasionally minor bugs but nothing serious except when the 5a screen died.

[@AXTX19]

@@BoofYou Okay. I loved the phone man. Good to hear it's been good to you. I'll probably go for another used pixel. Thanks for the response. You've convinced me 😁.

[@shreekrishnachowdhury4059]

I have tried every step without the freezing. but I see no improvements of this issue. can you please suggest me?

[@hellomeoww]

The freezer trick did it! Strangely it seemed to lose all battery power after 15 mins in the freezer, but it's charging up now and the boot loop has stopped. Thank you 🙏

[@MaydaysCustomWoodworks]

I was sure that i was screwed...... but the massaging method did it for me. the screen turned on but it was all pixelated and weird. then i restarted my phone and it works correctly. Thanks man!

[@kneeyul]

The massage step on first try worked for me, thank you very much!

[@5C_Sami]

My Pixel 5a went blank right before bed with almost 50% battery life. I live in 2021, so it's my alarm clock and definitely need it to wake me up on time in the morning. I looked for solutions to get my phone going because I gotta work tomorrow morning. Nothing was working and then i tried the tapping method. It seems like the dumbest solution, but it worked almost instantly. Kinda super frustrated with my phone that something malfunctioned in a way that this was the solution, but thanks so much for this video. I can continue to function as a tech-dependent millennial. Thanks!

[@jmd42jmd46]

You should warn people about calling 911!!

[@toddlyons549]

My pixel 5 screen has gone black like 10 times atleast, first time the screen turned back on in 5 minutes than the next time 10 minutes, now the last time it stayed of for 3 days it vibrates when I press the buttons, but it doesnt turn on with any of these commands and just turns on by itself when it's ready, it is really pi55ing me off.

[@bryandougall7987]

Mine did it for 5 mins then 10 mins. Really hoping I don't have to wait 3 days 😭

[@toddlyons549]

@@bryandougall7987 it did it again but never turned back on, after 2 weeks I sent the phone back to place I have the plan with, and they told me it was water damage and will be $900 Australian dollars to fix, "which it definitely is not water damage". I told them about the common issue on the pixels and assured them it's never been near water. I got them to reassess after I explained to them I know about the common pixel issue of black screen death and they approved the fixing of the phone. Good luck

[@anilnair2998]

Tried all , still have black screen

[@alexsmith3518]

Me too

[@jonathanayman6399]

do you have the solutions ?

[@sergo4142]

@@jonathanayman6399 same question(

[@florianb.7592]

i did everything mention up there, still frozen. i thought my phone was broken for good. But after trying for 30min, holding the power and UP volume did restart the phone. I then did a clean wipe from bootloader and i am now reinstalling my phone like a brand new phone. The screen works perfectly. So it seems that a OS or software issue can make your screen looks like it's missing some cables :). I would not suggest NOT to slam or massage your phone too much as on mine it made the keyboard not work well anymore. The rest of the phone is running perfectly.

[@fahizknm]

How did you perform clean wipe from bootloader when the screen was blank?

[@FloBorge]

@@fahizknm the screen worked with the bootloader, so it was a software issue not a hardware issue. Unfortunately following the instructions above permanently damage part of the screen making it unresponsive in some part of it, so i ended up buying a new phone. Don't hit your screen, that's for sure! :)

[@MGTube14]

I tried to do the spamming the power button. DONT DO THIS. It made a loud noise that was a siren and then it called 911. AGAIN DONT DO THIS

[@oneidiaviana7728]

yup just happen to me, i had to tell them it was an accident.

[@ebituesthergrace113]

It worked for me. The long press on the power button worked. Thank you

[@WorldofTech]

Good to hear

[@suecambridge5027]

Wow, who would have thought massaging a phone would work! Thank you

[@ericfredrickson1554]

I won't lie, I have no idea if all the tapping/smacking/massaging suggestions are legitimate. But my 5a did black-screen today (100% battery charged, just pulled it from my pocket after getting to my room at work and wouldn't cycle on). I kept trying to hold the power but didn't hold it long enough it seems. My google logo popped on at the exact same time as yours on step 1. I didn't have a charging cable with me in my room since the battery lasts days and charges to full in the car ride to/from work. Big thanks. Can't believe I didn't hold the power long enough.

[@MrRiverman64]

Thanks! Putting it in the freezer actually worked! Thank you so much!

[@stephensmith9233]

quick tapping the power button worked for me. I thought the phone was fried. Thanks so much for this info.

[@briangastaldi6136]

🤣🤣🤣

[@jacquinmininger6616]

I usually never comment on videos, but this totally saved me just now, bc my screen died (likely due to a heat wave) while traveling abroad

[@pksnandagopal]

Smacking and continuous press worked for me. Thank you

[@fazlyarozlan6078]

Fridge method works for me 😭😭😭 unbelievable but it works!!!!! Thanks!!

[@kennethkissal211]

Thank you so much for these tips!!! I like how you just kept giving hope after each tip! lol The freezer method worked for my phone! Yay! I hate to keep doing this type of torture to it if it doesn't cooperate though....is it a sign that I probably should get a new phone?

[@jetich]

DON'T do this! it activated the 911 emergency call and I couldn't see anything that was going on!

[@constanceudenze9677]

Me too!!

[@RayGeroski]

That's all well and good, but if the screen is black and doesn't work, you won't ever see the Google logo.

[@eleanorling7114]

I could cry- the phone massaging worked!!! I submerged my phone in dirty water, though it was a goner, would not turn on all day!

[@KristaBailey-m5k]

I really thought I was being pranked when it got to the freezer suggestion but dammit that's the one that worked! What in the world. Thank you for saving my sanity.

[@michaelmyerslovesbooks]

Do these methods only work if the phone is "on"? Mine is charged but no vibration no anything.

[@lz8306]

Today I dropped Pixel 5 face down with a thicker rubber bumper case and screen protector on a flat tile floor phone was completely killed even opened it up nothing loose no response tried all these methods. I think the screen was on its like it fried the motherboard in it. Never buying a google phone again

[@douglaspark3419]

Brand new Pixel 5a with the matching Google phone case. This thing literally fell about 12" from my sweatpants pocket onto the concrete. The bottom right corner took the impact and now there's a tiny little crack in the glass in that corner (looks like there must be more than one layer of glass because the crack doesn't seem to be on the outside glass layer). I tried everything in this video and nothing helped. No, I'm not doing it seven times, or even twice. I'm gonna have to mail the phone back and get a replacement. Interestingly, the phone this Pixel 5a replaced was a $50 Chinese ZTE piece of junk, but that piece of junk survived at least 50 such 12" falls with no case, and it even survived a roughly 50ft fall onto asphalt that caused it to blow apart. I pieced it back together, minus the buttons (which I couldn't find), and okay, I had to use a pen or corner of a credit card to stick in the holes on the side (where the buttons used to be) in order to make it light up so I could use it, but it continued to function. So, in terms of durability, I have to say that the $50 Chinese piece of junk was far superior to the Pixel 5a. Rather disappointing.

[@JS-xk3sp]

Did google make this right? Literally almost the same situation. Google case and all! Just curious of your outcome. Thank you

[@douglaspark3419]

@@JS-xk3sp Yes, they did, but I had paid for the protection/insurance when I bought it, which gives me two replacements per year if something happens (assuming it's covered, which this was). However, there is a roughly $100 deductible for any accident you claim, which I know is just like any other insurance, but I hadn't read the terms carefully and so I didn't know about the deductible until the rep told me. Free shipping on the return and replacement, and they sent the replacement super fast (next day air, I think it was?). So . . . all good but it did cost me 100 bones. Did you buy the insurance, by chance?

[@anitajain4086]

@@douglaspark3419 hey exactly the same situation in facing right now. What adds to my misery is I am from India, and since pixel 5a wasn't even launched in India (I bought an imported one from amazon), I can't even repair this phone here. I would have to send this to Japan/US, and I am still figuring out the process. I bought it JUST LAST MONTH. There is just minute damage on the inside layer of the bottom right of the screen (which is not even visible) but the display is goneeeee.

[@anitajain4086]

@@douglaspark3419 on the top of it, I didn't get the insurance. Which is just so saddening.

[@douglaspark3419]

@@anitajain4086 I'm sorry to hear that. It's a good phone but a lot of people seem to have this one problem. I hope you are able to get it fixed without spending too much money or time. Your situation is definitely a little more complicated than mine due to your location. I wish you the best of luck, Anita. :-)

[@MarceloPGG]

My phone isn't working with anything, is not just the screen, no, I didn't drop it... What are the other possible causes?

[@Kievlar]

Did all the pushing and tapping and massaging but mine's still in black screen. I could hear it make sound when charging or when I press together the power button + volume down. Help!

[@chenliangheng1194]

Mine is the same, the screen is black, but I can answer the phone. Is your problem solved?

[@Kievlar]

@@chenliangheng1194 my phone still charges back and I can force restart and hear it sound when power + lower volume keys are pressed together. I had it opened and the LCD, battery, etc be dissembled and reassembled to see it this fixes the black screen issue but it did not. Possibly Google sold us bad Pixel phones with these overwhelmingly number of dying phones all of a sudden?

[@Samy-Terje]

Thx for the tapping tip, it worked for me ! 😲 But how the hardware design can be as bad as this !?!? Bad solders ? Some loose connectors ?

[@RonaldAndaya-g7f]

Worked for me, just by the first step! Very helpful! Thank you!

[@HananLew]

Wow! I'm actually in shock! Not sure what fixed it, but after massaging and banging it, and long pressing the power button it worked! Would have never believed it!

[@vuyi4real]

If these Pixel phones were cars there would have been a recall. Absolutely scandalous

[@shannoncheatwood1947]

Second to last worked! Had to slap it really hard and I think I heard something click. Thank you!!

[@urbimal]

I could not believe the tapping would work, but it did. Thanks! Watched the rest of the video to see what could the next steps be

[@dmsruf30205]

Me, too!!!! Thank you!!!!!!

[@lakuku9363]

I know right! It actually worked when I tapped it twice! WTF! I was so stressed out trying to figure out why my screen went black all of a sudden.

[@NahidHasanOfficialYT]

You just saved me brother. it worked. suddenly my pixel 5A screen got black with full working condition like calls, sms and others. Long Pressed to power button rise it up and that was unexpected for me, never thought. love from Bangladesh 🇧🇩

[@BryceCorbitt]

I am shocked that putting my Pixel 5A in the freezer actually did the trick! Backing this thing up immediately!

[@msuff15]

I have a broken pixel 5a and I couldn't activate my google Fi on the new phone due to black screen. Step 1 worked on the first try but only lasted for 30 sec. Tried step 1 to 7 twice. Will take a break and try again tomorrow......

[@spiderbabby1694]

i this and it hasn't worked yet but im gonna keep trying cuz the comments are so positive.... fyi spamming the power button called 911

[@we.are.all.barabbas]

I was watching this and as I stayed longer I was like "this is getting ridiculous" but the massaging worked 😭thank you, I was so worried because I don't have a back up for my files! thought I was hopeless!

[@Nahtano7]

Thank you, figuring out myself the first method.. before my screen goes black, i was capturing some pictures. 🎉

[@VinayPatel3]

been 3 days now... can i let go?

[@jeanettefoley2325]

Does this work if your screen cracked and went black? Has lines and stuff now

[@jeanettefoley2325]

Also do you know where I can get a screen for the 5a to replace myself? Thanks

[@arlene-michele]

Did the freezer method work for anyone? About to start on round #3 here but I'm wary of freezing it

[@ScreamingEagleTroySmith]

This worked for me! I had to replace my screen due to a physical break from a 3' drop. I put the new screen in and it was black. Held the power button until logo appeard and it turned on. Thank you for the tip!

[@andresidrovo9547]

So my screen may be broken/faulty . Maybe a different type of problem. But for me it only made it worse, Heads up. If you think your screen is broken(it blinks or looks cracked) dont try this method as it will not fix it

[@amirulhaqueparan4960]

My phone just turned off while charging. I just opend insta while charging and after 2 mins it hanged and got turned off. I tried everything nothing worked. My phone is charging and i can hear vibration of charing and power button. But its totally black. Nothing is working. Please help me

[@lakshmia4970]

My pixel 5a phone was turned off while I reduced volume when I received call while I was in meeting. Since then phone was not turned on.your video looks for me when any keys got struck. Is any assembly issues I purchased this phone 2 year's back. For last one week's I noticed phone was shutting down and switch on automatically. Before shutting down it used to give notification stating phone is getting warmer. What I should do

[@kromuelpineda8878]

My 5A's screen randomly turned black. It doesn't vibrate. It doesn't show any indications that it is charging. Just totally unresponsive. Anyone else have this issue?

[@Bejaye]

That's exactly what mine is doing 😥

[@nancykoch9545]

mine is doing the same thing. I tried these methods repeatedly except for the freezing but nothing.

[@isaishaq1509]

im going through it rn, any solution?

[@baarish30]

i am facing the same problem and no nothing including freezing is working

[@isaishaq1509]

@@baarish30 I end up sending it for a repair in a local shop to change a power IC in the motherboard. Phones work fine for 3 weeks and somehow its dead again..

[@zeevabrams]

Smacking the phone around killed the phone completely. It just started blinking at the edges. Not sure I'd recommend doing all of these.

[@ALPHABARN]

So i got my 5A to power back up but it stays on for less than a minute and shuts back on. Now I can't get to power back up. Keep trying the methods in the video?

[@johnsperanza7287]

World of tech. Thank you so much it work on the first step. Awesome very happy

[@ZaRafaGirlNoha]

You just saved my day! The phone tapping did the trick!! Thank you!!!!!!

[@michaelschalow3617]

This saved me today. Thank you. My screen went black and I run my Dexcom G6 (constant glucose monitor for diabetes) through my phone. Found this video on my laptop and I was up and running in no time.

[@danielhdz123]

Why does this happen i wanna know why it happened to me 2 times

[@gladys3870]

Thank you so much!!! It finally worked after slapping it against my palm a few times.

[@gadgetpanda2473]

Wow, first i put my phone in freezer 15 minutes, wont turn on, but i try and try again. In 4 times, the last. I put in freezer in several hours and MAGIC!!! THE DEVICE IS TURN ON. BIG THANKS!!!

[@onurbekar7629]

Kaç saat koydunuz?

[@RufusShaw]

Thank you, who would have thought that would have worked? it did for me, and I was in a full panic. Thank you very much!

[@kiliantaeffner7760]

Your the man!!! Thank you it worked, with the Display - Massage!

[@willphule]

FOR THE LOVE OF GOD DO NOT SPAM THE POWER BUTTON - I just did and ended up talking to a 911 operator.

[@ameliamena4670]

Holy cow... step 1 worked! After reading up and agonizing for hours, I found your video... Not sure if letting it rest was key or if I just didn't hold it long enough before (I find that hard to believe). But I am currently working on transferring the 4000 un-backed-up photos of my new baby... so thank you for giving me some hope and a solution!

[@ameliamena4670]

Well... It turned on and worked for about 5 hours, which was long enough for me to back up my pictures, thank goodness. The black screen of death happened again and none of these fixes have worked the second time. I will try UBreakIFix for a screen replacement next.

[@Excal123]

@@ameliamena4670 Did ubreakfit wfix the problem? what ever it was

[@mikemike0000]

I bought a 5a when it launched in 2021. It has been the best handset I've ever owned! April 19th it died. Screen went black and that was all she wrote. I immediately got online with Google support and was told that I was way out of warranty, but they'd replace it anyway with a Pixel 6a. I was happy with that. About 30 mins later I get an email telling me that due to inventory issues, I will not be receiving a 6a, but instead will be getting a Pixel 7 Pro! I had to do a double take and make sure I was reading it correctly! Today, April 29th, FedEx dropped off my brand new, sealed in the box (not a refurb) 7 Pro! I'm heartbroken that my 5a finally croaked, but I'm over the moon that Google did me right and sent me this thing! I've NEVER had a phone this nice!

[@WorldofTech]

Wow i can’t believe they did that. Anyway my dad still use/ his pixel 5a and he doesn’t want to change or upgrade

[@mikemike0000]

@@WorldofTech I absolutely LOVED my 5a! I've seen on Reddit that Google has been sending quite a few people the 7 Pro as a replacement lately. Maybe it has something to due with the fact I'm on Google Fi as my provider?

[@onurbekar7629]

How can I do this?

[@joannefc8325]

Smacking worked for me! You are awesome 🎉 Thank you 🌟🌟🌟🌟🌟

[@joannefc8325]

I got 3 days out of the smacking fix. Don't assume it's a permanent fix. Suggest transfer data over a new phone as soon as possible.

[@indrojoti805]

Hello, i have Google pixel 5a, this phone screen blackout problem. Your tips not worke. How to fixed it😢😢

[@littlejvjv]

Got this phone for my dad about a month ago and today it decided to black out. Tried everything, but the screen still won't turn on. I hope I can get a refund and use that to get him a Samsung

[@ALPHABARN]

Tried this method about 2-3 times and would not power up. Left it charged powered it up first thing in the morning and it worked. Don't even think it charged while being plugged in since I only had 30% battery in the morning

[@SunnyPunx]

I spammed the power button and it called 911....

[@xokyle]

DONT SPAM YOUR POWER BUTTON! It will call emergency services.

[@Bejaye]

Did the freezer method work for anybody? Im nervous to try that one. All the other steps didn't work either.

[@cduran1983]

Mine did not worked 😭 And I think I hit it to hard and the screen broke...😭😭

[@sethbingo]

First step worked for me. Unfortunately it happened with the phone again but all of my photos were successfully backed up by that point.

[@barthromewkingslife9292]

Can this work for a 4XL mine has black out as well

[@KhadizaAkterKhadiza-gl9rw]

My phone drop and it was black screen,calls are coming my phone is on ,now what I do?

[@elvampire5633]

phone dropped - nothing works what a horrible horrible experience - how flimsy are these google phones!! so aggravating

[@dirtwasp21]

how do i make it shut down and -not- restart? my screen is toast but the phone keeps turning back on and hoggin the blutooth ??

[@rhondalawes9832]

Dear @worldoftech Thank you for this video! My phone did this on a business trip outside of the US, luckily I was able to google your video on my laptop and you SAVED me. The phone is my alarm, navigation etc.... Thanks for taking the time to make this video! Grateful for you!

[@maryjodickerson8738]

You needy to edit this video from the start. Repeatedly pressing the power button WILL SUMMON EMERGENCY SERVICES. Fortunately I was able to hit it and stop the call but geez.

[@vtyapkin]

Massage trick did it for me. Thanks!

[@MichaelHolmes]

Went through all the steps. Felt like I was going to break my phone. Literally as I set it in the freezer, my screen turned on, long reset and my screen seems to be working again.

[@miguelgonzalez1739]

If nothing works, could be that the connector might be loose or the screen is totally lost? I have no repair options in my current country. It stopped working suddenly, came back two times forcing restart but the third was the charm and no massage is bringing it back to life. Still vibrates, alarm sounds, receives call, bluetooth works, etc.

[@chenliangheng1194]

Mine is the same, the screen is black, but I can answer the phone. Is your problem solved?

[@sskaustralia]

What about threats and foul language? Is that a helpful step?

[@anitalopez-salazar1378]

😄

[@Ariellswmud]

I tried this and my phone called and dialed 911. I would use caution on this method.

[@povclown]

I dropped my phone and now the screen won't turn on but I can hear the vibrations

[@joshuawlawson]

The fact that you even need to do this makes me question the quality of the hardware

[@Joeliszai]

Finally worked on the massage who knew my phone was a pervert

[@mdtajnurrahman]

Thank you so Much it's working...

[@sandracatallo913]

These did not work for my phone. My phone is completely off, no sounds, no vibrations, nothing even when plugged in.