Galaxy Watch 4, 5, 5 Pro: Doesn't Charge, Won't Turn On, Black Screen (FIXED!)

I show you how to fix a Samsung Galaxy Watch 4 (same for Galaxy Watch 5 & 5 Pro) where it does not charge, turn on just a black screen and complete dead.
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Also i am not responsible should anything go wrong so do at your own risk!

[@donnadavid1972]

I just got mine in the mail. Haven't even started it yet. I put it right on the charger first. Good thing I did. It was completely dead. It is charging so thats a good sign. I have liked your video just in case I have any issues. Thanks

[@gwhiz1464]

Thank You!!!!!

[@tammywilliams8530]

My watch has been stuck on à failure to read something mode for months. This video had me up and going in 30 seconds. Amazing! Thank you.

[@djwright1802]

Worked for me... I was devastated as it was a gift from from my wife, it just suddenly stopped working for no apparent reason, I knew it was fully charged & I had tried the reboot procedure, but this failed to work, each time going to the black screen again, it was just an off chance that I came across your video, which worked great, so far it is working as normal. Thank you..

[@arox4133]

Unfortunately not working for me, never get the logo screen or any indication no matter how many times or how long I hold the buttons.

[@shkinahunt8630]

Wat did you do this is me now 😩

[@arox4133]

@@shkinahunt8630 sent it off to be repaired by Samsung. Was going to be like $80 or so as it was out of warranty but ended up being covered as I think it was covered by that update that apparently bricked a bunch of watches.

[@zvikokane9032]

@@arox4133 really?

[@joannesmith4957]

That worked for me. Thank you

[@kathleensteele21]

I got the lightning bolt - no green circle or % charged. Then continued to cycle between the black screen and Samsung word every minute or so.

[@loganbowers6844]

Thank you. Had my new watch connected for about a week but then wouldn't connect again. I have an iPhone. Also the watch was charged 100%, but turned black when off the charger. Finally saw this video and reset the watch which worked instantly

[@blackwidowbarbie]

I had stated looking for a replacement. This saved me a couple hundred dollars! Thank you for sharing!

[@Honeysucklebrown1]

THAAAANK YOU!! The green light kept flickering for a week- I found your video and - BOW!! Worked PERFECTLY for me🙏🏾💯🤗

[@TomTowles]

Thanks for the video. I was hoping it would work for me but when I hold the two buttons down, i never get the Samsung logo

[@damienlittlefair8872]

Did you ever get it to start?

[@thecurbdog123]

@@damienlittlefair8872 samething happens to mine. Never ever started back up

[@damienlittlefair8872]

@@thecurbdog123 mine was still under warranty so I sent it in. Waiting on it to come back.

[@alishahill7090]

Mine is doing this too got the reboot once but then nothing after that. Ugh

[@TomTowles]

@@alishahill7090 You should still be under warrenty. Samsung fixed mine for free. I can only assume it is a known issue.

[@ParamariboCloser]

Fixed, after more than 10 times of trying! Thanks a lot bro!!

[@ivyc7083]

I havent been able to use my watch for about a year and a half and this video got it to work :D thank you!

[@trevoncarter6571]

How long did you charge it before this worked?

[@ivyc7083]

@@trevoncarter6571 because of how long it had been I popped it on charge over night

[@marthataterka9364]

Thank you so much! Your directions were so clear and easy to follow, it worked perfectly!

[@theresathomas7567]

I just ordered a new watch and because of your video it will be going back! Thank you!

[@chrisismail]

OMG I think the second option fixed mine .. it's charging straight away again thank you so much

[@TitusChristian]

My galaxy watch was working fine. And then all of a sudden wouldn't charge and now the battery is completely dead to the point where even holding down the two buttons won't work. It still won't charge with a new charger and living it "charging" for hours...is this just horrible Samsung hardware?

[@shelleyrees]

SAME I went to the T Mobile store where I bought it and they were no help.

[@chocolate9726]

I'm having the same issue did you have to replace the watch

[@redblue40rc33]

​@@chocolate9726Mi e is dead too..just noticed it this morning....I'll never buy another digital smart watch..my g shock watch is 6 years old, same battery, solar powered and has been in salt water...best watch I've ever owned

[@SaturnButterfly8]

Worked like a charm. Thanks! ❤

[@dayanaespinosa8917]

My wont even turnon doing the two buttons 😔😔😔😔

[@ch4parr1t4A]

Same

[@mikefoshee5511]

no joy

[@Rip_Msn]

Mine either

[@cmelgar1973]

Same 🥺

[@comacheanderson9882]

Mine just shut off Monday n won't turn ever since too

[@bijunilamel]

Voila! You saved my watch from going into a trash can. Thanks.

[@farquar4661]

Good job. I could understand you and your voice has a good sound.

[@St3w.0]

I just had a screen freeze issue on mine while trying to turn it off and just held down both buttons and it rebooted the watch and is back to normal now. Thanks for the help! Great video

[@heidihavrilla9707]

Very helpful!! I didn't know about holding both buttons. Thank you!!

[@respond_code3]

What a POS watch. Left my galaxy 4 off the charger while i went snowboarding for a week. Just came back and i knew it would be dead after a week. But i didnt want to just leave it charging the entire time. Tossed it on the charger when i got back.. Didnt realize it wasnt charging. Now its dead dead. Wont charge at all. After seeing so many similar problems in these comments and reddit. How is there not a class action lawsuit for this crap? Or is there.

[@quinnost5974]

Thanks for saving my watch! Was freaking out because it was behaving really weird, but tried the first method and it worked. Talk about an overreaction!

[@1creon]

I just got my Samsung A4 watch about a week ago. I left it on the charger all day yesterday and when I checked it, it was fully charged but when I tried to retrieve it late fast night, it was completely dead. Would keeping it on the charger drain the battery? I also put a mesh rose gold strap on it that is magnetic and I'm thinking maybe the magnet has an issue with the battery. I tried both of your techniques and I still can't get the watch to load. It's still within the 30-day window so I guess I'll have to return it.

[@joebaily3728]

"Restart, tapping and then continue" worked! Thanks for setting up this video.

[@rohanballoo3082]

Just bought this watch, out of box it was already dead, then i watched your solutions, it worked exactly 💯 same . Thank you so much for the video

[@rushiprasadpatil1814]

My watch is showing temp symbol

[@fiedom92]

@@rushiprasadpatil1814 so is mine.. it won't charge (at all) using the original watch charger but I am able to get it to begin charging when using my phone's "wireless power share" feature. So I'm trying to get it charged enough to do the hold both buttons then release and tap top button method to try and get it to continue the boot loading process now. I'll update shortly with the results.

[@adamtohsaypang3796]

@@fiedom92 any response

[@itsme_mandyp]

Ive held both buttons down..for like 30 seconds..nothing ever happened

[@princedens1054]

Me too, did you end up getting it at any point

[@2Cor10.4]

Me too :( what can we do apart from replacing it?

[@Meliai.]

Same here. Nothing

[@MrIcecapone]

Same here logo didn't come on! 🙄

[@rongsloanjr]

Nothing

[@gregsinclair6385]

2023 and it still works. Thank you sir!

[@lordkoalaz8205]

What would I do if the Samsung logo doesn’t even show up

[@mikeviether7006]

Having same issues with mine

[@Barbparr1]

I'm having same issue, I can feel mine vibrate randomly tried both methods several times and still no luck. I'm dieing over here without my watch. Was stuck on rebooting screen for abit (started having problem when in shower) now it won't turn on but feel random vibration....PLS PLS HELP SOMEONE!

[@allowit.4855]

Same issues with mine, it hasn't had any water contact or damage. None of the steps work. I've even tried remote factory resetting through galaxy wearable app to no avail

[@bchung90]

Anyone find solution to this? Samsung logo doesn't pop up

[@canineconfetti9412]

I just got mine in the mail. Nothing is working, no logo no nothing 😵‍💫

[@jlagrone239]

Thank you so much! I was about to send it back to Samsung!

[@CaramelisedGuy]

Thank you so much! You're an angel, I am so glad people like you are on the internet :')

[@johnbarker6703]

Must have a built in timer so that it completely shuts down the day after the warranty runs out.

[@intheweedsproductions3232]

Thanks! Worked great. I put it on the charger and did step one and it kicked on.

[@wl6279]

Wow hey this worked for my Ticwatch pro 5, I followed the same procedures you mentioned for the galaxy watch and my pro 5 finally woke up. Thanks a lot much appreciated. There seems to be no information like this for the Ticwatch pro 5. 👍🏽

[@okimehlig]

Soooo happy!! This took me 12 times, but it worked!!! 🙏🙏 Mahalo so much braddah!?🤙🏼🤙🏼

[@Solcres_Joa]

Why 12 tries? I'm generally curious as it's not working for me...

[@elizabethCorkins83]

I was looking for something else, but, This video is good, I saved it in case I need to use it... I had something like this before with my last Samsung watch & wish I woulda had this video before I got rid of my last watch. Thanks for the info 👌🏻 ✌🏻😎✌🏻

[@charlesgiera5554]

Tried all the things you talked about in your video but my watch still won't do any thing. No Samsung logo or signs that it is charging. Charged the watch for several hours still nothing. ?????? What now!

[@chocolate9726]

Same issue what did you figure out

[@suryaom-abrao]

Thank you! Worked in my case.

[@thebobbyflores]

Thanks for the video! It didn't work for me as holding down both buttons never did anything; thankfully I still have a few weeks left on the warranty and put a ticket in for a repair with Samsung!!

[@brianadugger2355]

Method one worked for me! Thank you so much for the video. Another question: how can I keep it charged? This watch seems to burn battery life really fats without me even using it?

[@ann1x]

my watch doesnt charge cz i left it without batter for long time how do i fix it?

[@RoyalGuardEziode]

This is what worked for me: I turned on wireless powershare on my galaxy phone, took my case off, and put the watch on my phone (which vibrates when it detects something is charging) and eventually it showed the charger indicator on the watch. I waited a bit longer and then it started up fine. I then used the charger it came with and everything is fine

[@harrisonlol09]

Thank you so much. I was about to buy a new one but you saved me money.

[@Yuvraj.yuvi1000]

Thanks this helped me to recover my watch

[@richardnguyen7815]

Thank you so much. My watch had booting up at the first try. 👍

[@eladmoisuk]

Thanks 🙏🏻 i thought i lost him u saved me!! ❤️

[@chaseannwilliams]

I put my galaxy watch on the charger a couple nights ago and when I next went to put it on it was completely dead. I have tried holding both buttons, nothing will work, its just dead. I have also tried a different watch on my charger and it works fine. Really disappointed as my watch is only 6 months old.

[@jonsecrist84]

Same here..both options don't worki

[@KIRAN-pz9nh]

@@jonsecrist84 same here any update on that ?

[@karimalhusseini3216]

Thank you for sharing this video. I also thought it was completely dead. I don't have to buy a new one. Yay!!!

[@gladimirmathurin803]

I did it but he still doesnt work. And kept flashing rebooting rebooting rebooting

[@Andrewsfgg]

Thank you!! Very helpful.

[@Mega5701]

Thank you 💯💯💯👍👍👍

[@africa828]

Thanks for sharing

[@francescodefulgentiis907]

thank you so much

[@susansmith5593]

Just saw ur video, I'm very impressed with this info, it worked on my galaxy

[@priscillacervantes7127]

Thank you it worked !

[@user-xk7es1zq4s]

Thank you I'm back up and running now , I was about to buy another,thought it was properly broken...Lol 😢

[@arnasonlarry]

I tried but I cannot get mine to turn on. No Samsung logo when I hold down both buttons, nothing but black screen. It worked fine yesterday, put it on the charger when I went to bed. it was a green light on the charger when I woke up. took it off the charger and left for work,. tried checking the time when I got to work and all I had was a black screen.

[@prahlad8]

Thanks a lot man ! 2nd step worked for my new watch I was scared though that I was scammed !

[@bandrew8040]

Thanks, this worked for my galaxy watch active.

[@datamatr1x]

I'm at work so I can't try this, but if this works, I owe you a beer!

[@tanaikboon3188]

Works for me, thanks alot!

[@aprilmaejuneau4194]

It's still not working 🙄😭😭😭😭😭😭😭😭

[@mikeviether7006]

Did u ever fix it ?

[@debraflores7900]

Worked 1st time! Thank u, thank u!

[@gtaplayerkidsenack3429]

Worked for me on the first try gracias

[@AdamJaenke]

Saved my watch! Thank you!

[@carolpatel3771]

Mine is not showing Samsung logo when I press the 2 buttons but when I charge it, it charges. So I guess my screen is not damaged but it is not turning on. Please let me know if there is anything I can do to turn my watch on.

[@neill.7117]

This info worked great on my Galaxy Watch 2--which gave me a frowny face and stopped charging. it's now fully charged.

[@zvikokane9032]

help me out here

[@Ak_editzzzzz]

Thank so much bro i thought my watch was u know broken than i didnt know i must hold the 2 buttons so that it can reboot thanks so much bro😅

[@David-Masek]

My friend connected a Quick Charger (5V 9V 12V) to it. What part can be burned out? Last time we just took everything apart, put it back together and display worked. But now, battery volage is 3.9V (charged) and SM-R500 watches don't work. Display is black. There is only a short vibration everytime when I put watches on the wireless charger.

[@daniabchflgirl]

Didnt help me. So sad. Mine went completely dead in the middle of the night. Put it on the charger this morning and after 45 minutes it was still dead.... no lightning bolt. Tried three different chargers, all of which work on my boyfriends watch, no good for me. So sad. =(

[@Berrypancakes229]

Helpful solution 👍

[@shilpapatel7574]

It's working i am scared thinking that my samsung watch display is gone but after see your video it's working

[@haya482]

It worked thankyou so many ch when it was not turning on i was so worried

[@saramiller4768]

Thank you!

[@kraigpeterson7656]

Mine wasn't working when it was brand new out of the box. I tried both buttons and got no response. What DID work was when I swapped out my generic charger for a Samsung one. Within 10 seconds on the charger it lit up. Hope this can help someone!

[@SebastianGMarinescu]

Oh man... Just got it fresh out of the box, tried to "load" it with an Ikea charger, the charger did blink, but the Watch did nothing. Then I tried it on my Samsung S10 (with a case on) via Wireless Power-Sharing, and again, the S10 said its loading, but the Watch did nothing. Reading your comment, I tried it one more time, but without the case on the S10 - and voila! It worked and the Watch showed me the lightning icon. After 5m it also showed the Temperature-Icon, so I guess I need an Original Charger. Thanks :)

[@azhanifilzah594]

Thank you man. You safe my money for buy new watch 😂

[@marvellation1651]

My watch s4 charge whole night and now its battery draining like hell 😩 TELL ME HOW TO FIX IT

[@gamerX-wk7ct]

mine doing the same thing it charges to a 100 and not doing a thing with it its dead in a hr or 2

[@MILSIM530]

Faulty battery

[@dlmekkxlx3577]

Thanks solved my problem right away

[@heinzsciessere2670]

I tried this fix, and it might work... the only problem is, the battery is completely flat... is there a solution for that scenario...

[@dandardtv2978]

Hi sir is it normal if the watch gets to hot when its charging hope I could have answers ASAP thank you 😊

[@blackwidowbarbie]

This worked perfectly for my four-year-old Samsung Galaxy Watch Active with just Bluetooth/WIFI/GPS

[@kntwing23]

it won't turn on.. than i found your video.. i turn it back on hold the 2 buttons at the same time.. sam sung logo pops up.. now i'm put my watch onto my charging dock.. i have 2% battery left.. i charge it last night.. i got liked 20%.. some how it drop to 2% over night?

[@MalenaAG]

Me pasaba igual cuando lo dejaba descargar totalmente. Tengo un S23 ultra, y uso la opcion de compartir carga... Y pongo mi reloj encima. Deben pasar varios minutos hasta que aparece el rayo y cuando aparece lo pongo en su cargador. Es la unica solución que he encontrado hasta ahora

[@fiedom92]

My active was showing the high temperature sign for a bit before completely shutting off altogether. Now it won't charge (at all) using the original watch charger but I am able to get it to begin charging when using my phone's "wireless power share" feature. So I'm trying to get it charged enough to do the hold both buttons then release and tap top button method to try and get it to continue the boot loading process now. I'll update shortly with the results.

[@EazyE6989]

Update?

[@EazyE6989]

Mine shut off when I was sleeping and I think it was because my hands were under the covers. Maybe overheated?

[@pedrolorenzini7881]

Update?

[@RonnieDewitt]

sadly didn't work for mine, bought july 2022. Sending back, still under warranty. appreciate the video tho, seemed to help a lot of people!

[@somdash2920]

Is this something that happens regularly!? What caused this !?

[@smok357]

Thanks Bro you saved me a headache.lok

[@lany_07gaming]

Nice info as always for the Samsung galaxy watch 4 user's.👍

[@markfrost2707]

i have a 3 and a 5...PIECES OF EXCREMENT!!!!!!!!!!!!!!!!!!!!!!!!!!! wHY SHOULD anyone HAVE TO DO THIS WITH A NEW 500.00 WATCH!!?? anD IF IT IS SO COMMON, WHICH IT APPEARS TO BE...WHY DOESNT sAMSUNG TELL US ABOUT IT!!!!?? i WILL never ever BUY ONE OF THESE AGAIN.

[@valedictorianism]

Guy has a point

[@MaxItUpwithMarta]

Why does this happen? I think my Watch Active 2 is better than the 5 I bought. Also, it won't charge on the 3rd party charging devices that my active 2 works on. I am so frustrated. Oh! and it doesn't charge on the back of my galaxy either.

[@Sierrasierra19]

Mines keeps dying even after being 100% can this aldo fix it?

[@berleybeck7001]

I will dig mine out of trash and give it a try. Mine went dead immediately after an update. Texted Samsung support told me to hold both buttons didn't work then told me to buy a new one. What a way to increase sales. I bought a Garmin instead. It was a little more expensive but I refuse to pay their ransom. Will try this hope it works for a backup.

[@kgman7671]

After you hold both buttons down and the Samsung logo pops up and start tapping the top button for the key screen to show up. I click continue and hold the top button but the Samsung logo doesn't pop up for me

[@imrannathani7312]

Thanks for video

[@mzamnesia7190]

The samgsung logo NEVER appears at all. my bf leaves his watch on the charger for sometimes weeks at a time, despite me telling ihm NOT to, and now it wont turn on, doesnt charge, no sign of life. holding the buttons does nothing no matter how long i hold the buttons.

[@jdc7323]

Thanks for the video, but this didn't work for mine. What a waste of $300

[@rodrecusadams]

Thank you very for your help

[@DoctorNemmo]

if you buy anything Samsung, be ready for it to turn into garbage after two years.

[@turbot_]

Thanks! Mine was stuck on a Samsung logo and I tried each button individually with no luck. Didn't think to hold both.

[@Percistratus]

I have the original Galaxy Watch. It struggles to start charging. And when it starts, it only goes up to 3% and shows that the watch is to hot to charge. This started a few months back after using it for a year and a half.

[@aayan0012]

Same here bro what did you do?

[@SHADOW-gi6hz]

Thanks

[@WorldofTech]

Welcome

[@LC-pp4bb]

Mine wont even show the samsung logo, left it on charge about a month with use. is it broke?

[@MILSIM530]

leave it on charge for 1 hour then do what he said while the phone is on charge it will work

[@farrelA-mh6in]

thaks bro