[X-Plane] Hot Start TBM 900 for X-Plane 11 | Full Flight | KAVX ✈ KFAT

[@Q8Pilot]

Note: Please excuse any errors and/or brevity as I have made this video very late last night. I wish to express my immense gratitude to Saso and Cameron from X-Aviation for their outstanding support.

[@marcoden8501]

Q8Pilot, Thank you for taking another look at this plane. I know your initial experience wasn't ideal but I'm glad to see that it got worked out so that you could enjoy this piece of art in the same manner as countless of us other flight-simmers have been doing since its release. Keeping an open mind is rather difficult in this day and age... I'm glad to see that the initial trial didn't spoil it for you. Keep up the good work!

[@Q8Pilot]

@@marcoden8501 Thank you for your support and for watching the video my friend.

[@rolfbauer5315]

No problem

[@totoritko]

Thanks for the video Q8, great stuff! And just to be clear, we've got no hard feelings about the first video. We've listened to all your criticisms and we'll definitely try to do better next time. Glad to see you're up and running and having fun with the aircraft. That's all we're really trying to do - put smiles on the faces of our users. Minor tip for your future TBM flights: she likes to go fast. Feel free to go 100% TRQ in the cruise. Oh and give the synthetic vision on the PFD a try - makes flying approaches "easy mode".

[@Q8Pilot]

Thank you ever so much for your support and for creating such high fidelity aircraft. Oh thanks for the tips, and I will certainly give synthetic vision a try. Absolutely love it. Thanks again for everything you guys have done for the community and for me personally. I appreciate it!

[@nikfie7765]

Totoritko i wanna say thanks for this beauty! Its the best Plane for XPlane 11 and the reason why i sticking with XP. I was looking for a change to P3D because i want to fly a A2A. But with your TBM i have all i want. Keep up the good work !!

[@totoritko]

@@nikfie7765 Thank you for the kind words!

[@marcoden8501]

totoritko, my hat is off to you sir. Congratulations on raising the bar. Please do not fall victim to complacency as have soo many other developers. You're doing it right. Don't change a thing! The community will be looking forward to what comes next. Thank you.

[@totoritko]

@@marcoden8501 Thank you for the kind words and don't worry, we're already hard at work on improvements to the TBM and the next big project (though can't share what it will be yet).

[@JonFlyTV]

Thanks for the showing the TBM. I love this plane. My number one favorite GA plane. The engine was a little loud in cruise but then again I am not a sound in cruise type of guy. Your video quality is outstanding.. Avalon never looked better.

[@Q8Pilot]

Thanks a million Jon Fly, I was just watching your MilViz T310R PREVIEW video. Looks like a nice bird, but I tell you, it is going to be hard to like something as much as the TBM moving forward. Appreciate you stopping by the channel. Take care my friend!

[@JonFlyTV]

@@Q8Pilot Thanks for watching the 310 preview, another video on that plane coming later today. Yes, the TBM is the king to which all subjects will be compared - Friendly Blue Skies to you and yours

[@chamberlin1]

You know you guys, that you can click on the green headset sitting on the passenger seat which will drop the noise level significantly. :)

[@ZamBoniMachine]

Glad to see I'm not the only one who things the controls are a little sensitive! Great video as always!

[@michaelbond2446]

Osama, haters are going to hate. I appreciate your efforts. Your videos are very informative and have helped me greatly. Please continue creating them.

[@manic_miner]

@12:21 trim set for take-off.. check.. :) - another great video Q8, will add this aircraft to my hangar once I can stop flying the SIAI Marchetti...

[@MFD529]

@totoritko You water ingress shorting out electrical systems was a total surprise to me. When I saw that it made me smile and how cool was that! Kudos to a job super well done!!

[@cleniolelys]

Always a professional video to present a fabulous aircraft. Congratulations to all those involved in the development of this TBM 900.

[@chadquail]

"No Wind Data" -> For the GPS to estimate wind data you have to be moving. It interprets wind based on TAS and heading vs ground speed and ground track I believe. Also on the shutdown make sure you do the low idle cool down period before cut off, it'll help preserve that engine. :)

[@riceblk8005]

Mate, your videos are better everyday ! You're the kind of KZbinr example in Sim environnent

[@Virtual-CPT]

Many thanks for your great videos. I really enjoy watching them.

[@paulsheather7657]

Hi Q8 i would like to thank you for all your videos and honest comments about these payware aircraft. I have this TBM900 and i have only been flying X plane for a short time and need to fill my hanger with planes.after twenty years of Microsoft flight sim. But i steer clear of the eye candy and i don't need to mention who they are as some people like that brand and good for them. On this aircraft i fly it in VR and its very impressive. You have o fly the numbers climbs and descents or thing break i have wrecked one engine trim tabs and other stuff so the was 250 Grand of play money. with the take off and landing its a handful but it can be done. it will make us better pilots and i am sure we will get a patch. Keep up the great work.

[@bdavis7263]

Kudos on a nice video introduction to the Hotstart TBM 900. This was helpful.

[@trackerkan]

Love your videos Q8Pilot. Going to be getting this plane as soon as I complete transitioning from helicopters to fixed wing (backwards, ikr?). Thank you for all the great videos you do!

[@grahamhuff4564]

Hi Osama, Respect. I've been following your vlogs for a couple of months now and I have come to the conclusion that you give an honest review, whatever the aircraft, which I value and use to form a view on future purchases. I noticed in the video that you had a bit of a problem with the rudder control on landing. I also have the same problem in Xplane with the rudder control being far too sensitive. Of course I have tried to adjust the sensitivity, but I just can't get the length of pedal travel right. Anyway, I will be buying the TBM 900 tomorrow, it just seems to be the aircraft that I've been waiting for. Thanks again for your videos.

[@FOBob-sr1fd]

Great videos and great comments! Thank you so much!

[@chrispenny3596]

thank you so much for this tutorial video before watching this i crashed many times on landing it was activating approach at the right time where i was going wrong this was my 1st landing thanks to you ,,,, cheers,,, this plane is so good ive always flown big jets but now trying small planes its great happy flying

[@donaldholman9070]

I respect your opinions and think you are very, very fair in your reviews. I know the effort and work you put in for these videos.

[@MrJLRAR]

Excellent video mate. Thank you for your valuable contributions to the flightsim community. Blue skies.

[@Peter-ew2le]

thanks for the second vid to that great plane. I'm really glad you found the same fun with it, that I do, when I step into it. I think youre one of the most honest and reflective people when it comes to explain the pros and cons of flightsim addons. so please keep up youre amazing work and dont be let down by some comments from those, wo spent money on something and therefore cant accept any criticism about it anymoure. love your work and vids; happy follower for about a year ago. Thank you!

[@hawkfish3749]

Great video. Love flying this in the weather where the ice is constantly trying to kill me.

[@MrMo-gr5ob]

I really like the TBM 900, it is a fine piece of work, my absolute favorite. Thanks to the guys from HotStart/LES. ;) Thanks for the video Q8! :)

[@Q8Pilot]

As of its release, it is the best GA aircraft for XP11 in terms of systems simulation. The fine details is something I really appreciate. Enjoy your new bird my friend =)

[@ivanfojan8859]

Another great video. This plane is my next purchase, it looks amazingly good :))

[@artabro]

You are a gentleman and good pilot.

[@Q8Pilot]

Thank you for your kind words!

[@bradleyschnell9923]

Great video. I really do agree with you that this plane is worth more than the 65$ it's being sold for. With that said I think you are an honest reviewer and I really enjoy your videos because I get the feeling that you're trying to inform, educate and improve the community. Thank you for your videos sir! I really do enjoy your content and your continued commitment to this hobby (aka lifestyle).

[@alexholden22]

Another great video thank you. But why oh why does every KZbinr have to say "go ahead annnnd" before doing anything. It used to be just the US guys but everyone is doing it. Petty I know but it drives me insane.

[@omarijoseph3189]

Hi Hi Q8Pilot...how are you doing? I've been tinkering with little bird just buzzing around a few uncontrolled airports and testing it's capabilities..smooth takeoff, the sounds of the plane a really nice..gorgeous approach into Fresno..a little rocky on the landing..but you got us down safely..so well done Q8Piltot..always good presentation and quality videos...thank you

[@Q8Pilot]

Thank you for your loyalty and support Omari, very much appreciated my friend!

[@omarijoseph3189]

@@Q8Pilot NP..you're one of my favourites..

[@socatasmoker4150]

This was redemption of the TBM from your first review, thanks for making it... just one tip, go high! This bird loves to climb at an easy 1800-2000 FPM all the way up to FL310 @ 124kts so it doesn't take long :)

[@jcbak]

Your videos are my first stop when I consider a purchase. No one gives a fairer review of an aircraft/addon.....period.

[@Q8Pilot]

Thank you for your kind words and support.

[@citylight7777]

Great review of the TBM900! As always! Thank you!

[@Q8Pilot]

Thanks for watching my friend!

[@michaelnewman5]

very good, thank you. Could you or would you do an in-depth video on flight planing /departures and arrivals step by step for us idiots out there.

[@zinok2001]

Great source of information about this aircraft and XPLANE11, thanks !

[@kilux85]

If you set the rudder trim correctly (to the right, towards or at the green bar in the display) it won't be as "touchy" as you described it.

[@robertjones2787]

Excellent as always. Thank you.

[@VikingsFan27]

Great video, I flew this while watching you. My only complaint is that you edited out some of the parts. I wish you wouldve had it start to finish. Also if possible could you zoom in on what you are clicking on. Watching from a small screen makes it hard to see exactly what buttons you are pressing. Otherwise great video. I just bought the hotstart tbm900 after flying the carenado tbm850 for the past year. This is far and away a better plane and even though it is spendy I agree with your take that its detail makes it worth more. Great video.

[@donaldholman9070]

It is a super plane,but your videos are awesome. I bought the TBM and so far of the two flights that I have done, XPlane crashed to the desktop. XPlane has never crashed to the desktop in versions 9-10-11 for me. I am running it on a Mac. I am sure they will get to bottom of it. Thank you for sharing.

[@mcshiggitypilot5901]

Thanks That was great! I'm really enjoying this aircraft. I had the opportunity to print out the quick start guide on a borrowed quality color laser printer. The document pages look terrifc as I have a crudy inkjet color printer..lol.. and it goes into great details on the operation of this aircraft. My only critisim on your video was that while you were speaking the internal aircraft sound was very loud, you may want to consider turning the sound down a bit. Thank you so very much for all you do on this channel. I know you put in a great deal of effort. I am a BIG fan! Best regards and keep the blue side up!

[@chamberlin1]

McShiggity Pilot I was hoping he was going to put on the virtual headset sitting in the copilot seat which would have knocked down the engine noise... But maybe next time!

[@manleybrittain1296]

One beautiful airplane and I enjoyed the video!

[@ramberto7785]

Q8 be sure to set your takeoff trim next flight. Basically move white bars into the green and aircraft inst so sensitive on takeoff and landing. Thats the key tip for everyone who is saying the TBM is sensitive on takeoff! Otherwise great vid

[@Q8Pilot]

Thanks for the tip and for watching the video.

[@stevephla]

Yeah. I noticed the rudder trim was not set.

[@gmargodt]

Ram although I set all trims the plane is still very sensitive. What are the recommended joystick settings?

[@freefallindz]

I really appreciate your videos. I'm a noob so I watch just about every video I can to learn and yours tend to be the ones I frequent the most. I love your opening video as well. I bought this plane a couple of weeks ago and it is amazing. I bought the Ceranado TBM-850 but was disappointed that the G1000 was not up to the level as the TBM-900. The one thing I struggle with is the higher speed on landing as compared to the C172 Skyhawk. More times than not I tend to bounce the nose gear. I believe it is more related to the Saitek Pro Flight Yoke I have. Any suggestions on the best equipment?

[@MikeX76]

Great vid as always. Totally agree, this plane is a piece of art, 'emit' a lot of time work nice done. Happy because of is on x-plane world. Hopefully waiting for more take command! high-qualty plane as tbm 900.

[@77flyer]

Another amazing video! Im new to xplane from p3d, do u have any video recommending good plugins to have in xplane? Thanks

[@likeke9]

I am concerned what computing power is required to run such a detailed model. Can you shed some light on this - say in comparison to something like a Carenado PC-12? or other commonly used aircraft like a Cessna 172? Thanks

[@randcooley2865]

Thanks as always for a superb review and I mean both of them. The first was fine despite all the naysayers who have nothing better to do. What I care about is it worth buying? You have never let me down with your reviews. Your integrity and ethics are beyond reproach, I trust you implicitly and I am not being obsequious. It's just a fact and there are a lot more subscribers who feel that way or you wouldn't be at 32k subs. That is not an accident. I know you strive to do the best you can regardless of subject. I'll probably buy this AC and to those complaining about price , you get what you pay for now and always. It is an oft used refrain but still true. As my friend Osamah says "If you don't like what you're seeing in the video don't watch". Well done Buddy keep it up

[@Q8Pilot]

I am speechless Rand, humbled and very much appreciate your kindness. You just made my day. Thank you for your trust, support and encouraging words.

[@cptmh8979]

Nice video we wish u safe flights

[@Q8Pilot]

Blue skies my friend =)

[@CaptainAirplane]

Very nice video

[@NGC008]

Great video, thanks for sharing. I bought the aircraft and it can be a handful just flying around without the autopilot. Even managed to crash it twice, something I have never done with other x-plane aircraft. That’s a good because I absolutely would have crashed the real thing as well. I find the cockpit textures way too dark though, just saying. BTW, the engine sound was too loud in the video and I struggled at times to make out what you were saying. I always learn something from your vids, which is why I watch them all.

[@lewishoward9568]

Nice video. On the X-Aviation site it shows this plane with synthetic vision. Do you know about that? Glad to see you fixed the left brake stuck problem.

[@edilclyde]

Hi Q8, great video. What add-on did you use for your clouds? They look great!

[@AusFlightSimmer]

Great video buddy.

[@brsseb]

Awesome video. Im getting this plane.

[@rolandrayar9561]

my crash bar don't stay up. What is the problem ?

[@sirids4162]

Hi and I love your videos very much, always a pleasure to watch. What scenery airports are you using? Many thanks.😀

[@Q8Pilot]

Thanks for your kind words. Catalina island scenery and Fresno both are freeware available on the X-Plane org website.

[@sirids4162]

Thank you for replying, I shall look for those and look forward to your next videos. They are always great to watch and very informative.

[@chrispenny3596]

which plane the best to buy s550 citation or Hot Start TBM 900 thanks

[@christianwendt7852]

Great video and a great plane. Just one observation: You landed at flaps T/O, not Ldg ;)

[@jakeperl5857]

Osamah, does the instrument panel light up more, illuminating button labels, etc? If so, it would be helpful to make them much brighter for these videos (even if you wouldn't normally in these flying conditions) because otherwise, esp. with black paneling, they are next to impossible to read in the video. Don't know about anyone else, but being able to see what all the buttons and knobs are would certainly make the videos more interesting to me. Kind of frustrating to see nearly a black void around the instruments...Thanks again for all your hard work putting these together! p.s. just noticed you did turn them up toward the end.

[@billyjay4672]

Q8dont you need a check list as there is a lot to remember in that aircraft.

[@loremaable]

I have it too but it's a pity the autopilot doesn't work .

[@lijipi1121]

Hello, great aircraft. Why you don't use the 3D visual on the FPD ?

[@Q8Pilot]

Will be sure to try it out next time.

[@MrSameeg]

Thank you for a well - constructed video!. I have noticed over the last few months All video presenters have the volume of the engine far louder than the presenter's voice!!, I don't know if this is a fault of uTube or the presenters themselves, but this makes listening very hard!.

[@Q8Pilot]

My fault, I should have tested the sound volume after engine start, but missed out this time. Apologies.

[@johnnymeredith1960]

Great video. Can this version of the TBM simulate going into 900 mode?

[@leadingedgesimulations7695]

What's "900 mode"?

[@michahund4879]

Great Video Osamah! How do you get Radio messages? Is it live?

[@Captain-wo6qs]

Hello Q8, thanks for all your videos, can you help me to make MTPP working for xlife with airport editor please? thank you

[@Romibusca]

Hi Q8Pilot! Have you ever flown at night with this aircraft? In my opinion is not possible, cause there is no way to adjust g1000 brightness... Do you know any way to do it? Thanks

[@billyjay4672]

Awesome aircraft.

[@NGC008]

Very nice video and thak you for sharing. I am currently trying to lear instrument flying in X-Plane 11 using the Garmin G1000. On your video I have a question. You started your approach using GPS selected in the PFD I noticed, but did it automaticcaly select LOC for the ILS approach or did you set it manually? Thanks again.

[@olasek7972]

Billy Bob it looks like the LOC frequency was loaded when he selected this approach while still on the ground. Then he only had to switch CDI (press CDI button) from magenta GPS to NAV to fly the approach on raw signal. At some point he is telling us the approach has been activated but there is no indication he ever pressed APR, all of a sudden the upper part of PFD is blank, shows no mods. I think he isn’t showing everything. I am yet to see a complete IFR precision approach with this aircraft, complete, haven’t seen one yet.

[@darkshadow7709]

Thank you for another informative as well as entertaining video Osamah! Just a quick question as a beginner on X-Plane 11, how did you fix the cockpit jagged shadows? I run everything on ultra including Anti-Aliasing but I don't see as good cockpit shadows as yours. Thanks again:)

[@Q8Pilot]

Go to your nvidia control panel set FXAA to on for X-Plane 11. That should do it.

[@darkshadow7709]

@@Q8Pilot Thanks a lot brother. Wilco!

[@flpz67]

hi i dont have that ipad on the yoke. Wherr is the botton on the yoke to pop it up? thanks

[@leadingedgesimulations7695]

STRATUS USB port, next to the landing gear handle

[@pilotthalles9682]

Can you tell me what your computer's processing board is?

[@Q8Pilot]

All PC specs are available at www.q8pilot.com

[@divinglee]

Thanks for the great video. Is this XP 11.30b1? Is TBM compatible with it? Thanks!

[@peterallen7528]

Appears to work fine in 11.30b1 - confirmed on other forums as well

[@divinglee]

@@peterallen7528 Thanks a lot!!

[@robwarrenn]

Keep up the good work

[@AbeatBumps]

Great video. KFAT. This is where I live. Do you have a link to the photo real scenery??

[@Q8Pilot]

I love Fresno. I made the scenery using ortho4xp.

[@BonanzaPilot]

can you program airways into it?

[@Q8Pilot]

Yes

[@Racechuck]

Nice clouds:-). Can u share your UWXP Settings please?

[@josephlanfranchi1375]

Osoma you didnt show the ILS capture why?

[@Q8Pilot]

I edited parts of the video to shorten it. I accidentally deleted that part.

[@Silv3rSurf3r]

what do u use for clouds ?

[@Q8Pilot]

XVision

[@jeffbaird4137]

Hello, is your ortho on a SSD or HDD for the US?

[@Q8Pilot]

SSD

[@antiesu]

Amazing video and amazing plane. Where can I buy it?

[@Q8Pilot]

www.x-aviation.com/catalog/product_info.php/take-command-hot-start-tbm-900-p-158

[@hansn.433]

Great vid and great plane. Even though i had to cringe, as you started the plane with the gpu stil connected It was quiet hard to understand you, as the plane was louder then your voice.

[@Q8Pilot]

Sorry about that, I realized that after uploading the video. That's what happens when you create videos with half closed eyes =) Thanks for watching my friend.

[@ripper8771]

Jason the TBM owner/pilot who beta tested the plane and gave his input has a great video about the TBM Start sequence. There is a lot more going on than we think. kzbin.info/www/bejne/hWGTk2Bqf8eSg5I You can start the TBM with the GPU connected by making sure your electrical source toggle is set to GPU, once started it has to be set to BAT before disconnecting the GPU.

[@billyxu2266]

Do more flights in Australia 🇦🇺 please

[@Q8Pilot]

I will make a note of that my friend. Hopefully soon.

[@tubeymcdee]

Go ahead

[@nicholasmichaelivanovitch9460]

Did you delid your CPU?

[@Q8Pilot]

Nope

[@cessna18284]

When are you going to make VR video?

[@Q8Pilot]

For some reason, VR makes my head spin. I have been advised to stay away by my doctor. Sorry!

[@cessna18284]

@@Q8Pilot My head was spinning too the first times, you just have to get used, now i feel nothing and i cant fly without :)

[@mcshiggitypilot5901]

@@Q8PilotI love VR, it like you have to get your sea legs and then it all seems to work out..but best listen to your doc.

[@donaldholman9070]

What a ride, eh?

[@manic_miner]

Thank you Q8. For anyone wondering, like me, what an inertial separator is? > kzbin.info/www/bejne/a56wnmtuosythMU Q. Is synthetic vision on the PFD an on/off option? P.S. Great recovery on landing!

[@MrMo-gr5ob]

Welcome to the TBM 900 enthusiasts! :)

[@crazykosmikbunny]

Don't be afraid to speak the truth. Every i repeat EVERY addon has negatives and they should be known. So little people are pointing out negatives in flight sim community. Products should be criticized no matter how good they are.

[@Q8Pilot]

There are very few things in life that I am afraid of, constructive criticism is not one of them. I try my absolute best to remain unbiased in my reviews and present things just the way they are. I know I will not be able to make everyone happy (I would go sell ice cream if I wanted that), but I sure do hope I can continue to contribute positively to the flight sim community. Thank you for your support my friend, I appreciate your kindness and support.

[@crazykosmikbunny]

@@Q8Pilot One thing i'm concerned about xaviation is that i saw a bunch of negative feedback about them. About Cameron to be exact. And that feedback is stopping me from buying their products.

[@gmargodt]

@@crazykosmikbunny I once sent a mail to Cameron and he was very helpful. I own 3 X-aviation products and I've never been disappointed. But.... I was pollite in my mail 😉

[@luv2fly846]

@@crazykosmikbunny Wise decision. Cameron is everything his critics say about him and more! If buying an X-Aviation product, you better hope you never need customer service.

[@luv2fly846]

@Craig Hardy Your mistake was mentioning the slow response from the website. Cameron is not mature enough to deal with criticism of any kind.

[@danielguerrero4121]

good job. push all your haters out the door at 10,000 ft without a parachute

[@yagnation649]

Fly The Pc-12!

[@thomazz1976]

Is that the real engine sound?

[@Q8Pilot]

I guess the sounds were recorded from a real TBM to the best of my knowledge.

[@leadingedgesimulations7695]

Real engine sounds recorded from Jason Millers TBM in the US. FYI, Jason Miller is the co-owner of Foreflight.

[@dthillafap]

I have a dissenting view. This product remains a beta product . For evidence go to the x-pilot forums . There remains a disturbing number of CTD . They may be remedied in the future , but to those offering their log.txt as a diagnostic tool there is often no reply from the devs . This includes no acknowledgement there is a problem . Endorsing this software is premature . It may be fixed in the future ,but ,at the moment , one can not be entirely confident one will reach destination after take off. I encourage you to visit the x-pilot support forums and read through the CTD reports .

[@Q8Pilot]

Hence my initial video. This was a follow up. Great aircraft nonetheless.

[@jakeperl5857]

@Craig Hardy Lol The cooler heads at X-Aviation (if there are any) should keep Cameron away from the forums! Very little customer-service savvy.

[@leadingedgesimulations7695]

@Craig Hardy An FYI. It was Totoritko that wrote the manual. And if anyone is stupid enough to assume they can fly a real TBM after flying this sim version, yes, they are an idiot.

[@leadingedgesimulations7695]

@Craig Hardy Be respectful to Cameron, and he'll treat you with equal respect. Demand something from Cameron, and you won't get very far. Respect goes both ways. Totoritko is one of the nicest, generous (he has donated source code to other developers and made freeware for everyone to use) and most genuine people I have ever known and worked with. How many developers do you know have started a discord channel to personally help their customers with "on call" customer service? It was a tongue in cheek comment in a manual aimed at people who think they can fly a $4 million aircraft after flying the sim version. I'm fairly certain there are no idiots in the community who think they can do that. We're here to help, Craig. I've seen your posts at x-plane.org and X-Pilot. There's only so much we can do. And when you cross that line of jumping up and down and screaming at us for not hearing the answer you want to hear, it doesn't help.

[@leadingedgesimulations7695]

​@Craig Hardy If you're going to post all this in public, then you need to post the entire truth. From what I recall in the forums, Cameron told you all questions, with exceptions to activation, regarding the TBM were to be posted in the forums, where Toto and I can see them all, and address them. Activation and store questions were going to be handled on the X-Aviation website support channel. When Cameron told you this, all YOU had to do was say, "Ok, thanks" and that would have been the end of it. Cameron is not an expert in TBM/multi monitor issues. Toto is. Why would you be insistent on Cameron helping you with something he can't help you with? He pointed you in the right direction, and you became "annoyed" at that. I don't know what else you think can be gained by persisting in getting a response from him. He gave you customer service and helped you as best as he could. He didn't make the TBM. If he gave you the response you quoted, it would have been a guess on his part. Cameron gets up to 400 support tickets a day, and he simply doesn't have time to type out responses like the one you were expecting. For the record, Cameron, or anyone at XA doesn't know you from a bar of soap. Contrary to your opinion, making you feel like an idiot was not his focus at all. His focus was to get you to use the proper channels, and ask directly in the forums. You paid for a product, you asked for support. You were redirected to the appropriate, more effective channel (forum), and you refused it. Past this point, I really don't know what you expect him to do. Now, the "Cameron has called other customers comments stupid" point you make. You obviously haven't seen some of them. I've seen someone come into the forums and ask for a free download of a payware A380 because he couldn't afford it. Stupid comment? You betcha. I've seen many more that I don't really care to get into on this platform. "I've read comments written a year ago or so of people saying they will not buy from X-Aviation because of Cameron. Just google "Cameron from X-Aviation" any you'll find some as well. In this very thread the following comment was made: "The cooler heads at X-Aviation (if there are any) should keep Cameron away from the forums!" And, you feel there's no problem?" The vast majority of these people were people caught sharing XA add ons. There is evidence of this. Cameron always gives them a chance at redemption by purchasing the add on. Many take this up. The ones that don't have nothing to lose, and go on an anti XA crusade. Claiming no support. Getting ignored. Of course they get ignored and get no support. They were caught STEALING. An X-Plane 3rd party PAYWARE developer was caught sharing my Saab 340. TWICE! And even admitted it to me. Lastly, when a customer has a particular problem, that is isolated to THAT customer, who represents 0.1% of TBM customers, it's a safe bet that something is wrong on the customers end. In those cases, it's nearly impossible to determine the problem, and we simply tell them it is definitely something on their end. Final word...I don't want to clutter up the comments on Osama's youtube channel. I only responded to you here because your comments needed addressing after they were quite defamatory. Anything further, I will be happy to address in private.