X1 Smart Door Lock Installation&User Guidance Video from MOES

1. Tuya smart fingerprint lock is featured as MOES App supported for intelligent security controls,which is compatible with various mortise to fit 99% doors;waterproof rubber to improve the safety and durability;reversible free style handle.
2. Multiple unlocking ways as password,smart card,fingerprint and key unlocking,especially App remote unlocking with temporary passwod available for added convenience;each unlocking ways work normally without interference.
💲Check prices / 🛒Purchase here: bit.ly/3dMckU7
#moes #smarthome #installation #doorlock #smartdoorlock #security #securitylock #homedecor #homeimprovements #homeautomation
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☆No Worries After Sale: As a manufacturer, we believe in our products, customer satisfaction is our main goal

[@robpoelmansrp]

Is it possible to use it with existing mortise or are these special one that. Because the night lock unlock with the code

[@kyriakos098]

The black screws have very small thread and are very easy to cross thread. Maybe include 1-2 more (same with the bronze things they screw on) i assume the cost for those is minimal anyway but could save some peopel from touble.

[@moes.official]

Thank you for your suggestion, feedback has been given☺

[@kyriakos098]

@@moes.official good to know, maybe also include a low profile strike plate since I had to cut mine with a grinder cuz it was too wide and I don't think many will have a grinder easily accessible

[@jasonjakait3525]

I have it, its great. But somehow, it wont connect to my network. I have a normal 2.4GhZ. do i have to set anything extra?

[@moes.official]

You can contact this email, we will have a special customer service to answer for you [e-mail]

[@roops_glamstudio8139]

Hi can we lock the door from inside so the small kids don’t open and run outside without parents.

[@felipetascon6675]

Hello, I would like to know how to fix my digital lock, since a guest pulled the lever up, and it no longer closes properly. What can I do or where can you help me?

[@moes.official]

You can contact this email, we will have a special customer service to answer for you

[@moes.official]

[e-mail]

[@thiagononato190886]

Is this lock zigbee? Is it zigbee gateway compatible? I want to do an automation using Alexa and her, would it be possible with the ZigBee gateway?

[@moes.official]

Sorry, this is a wifi-connected door lock. It can be associated with scenes, but it cannot be voice controlled with Alexa.

[@thiagononato190886]

Can I connect it to the MOES hub gateway?

[@moes.official]

It does not need to be connected to a gateway@@thiagononato190886

[@pdscwei]

Hi. after close door, it will automatic lock the door ? or need to manually lock

[@kyriakos098]

Yes it's basically always locked, only unlocks for 5 seconds so you can open the door. If you don't open the door in 5 seconds it locks again anyway. So basically whenever you close the door behind you it's locked (and fully locked if you pull the handle up)

[@ericaugusto4225]

How can i manage all users and passwords on tuya app? I can't find how to setup the passwords. Or delete old users added directly on the door device.

[@moes.official]

Existing users can be deleted directly on the access control device. Deletion is not supported on the APP.

[@royality2597]

i have a home assisstant at my home it has internet and everything to manage my home from different position . Is it possible to import datas from this door lock in my home assisstant( fox example open doors, door is opened or not etc)

[@Max_Jua]

Home assistant compatible?? If yes, local or internet?

[@moes.official]

It can be used as long as the network at home is normal. If there is no network, the remote function will not be enabled.

[@nnjxtube]

How many people I can put for the fingerprint??

[@mazenmola5549]

How was the process of programming the card on the mobile phone, is it a lock, please explain

[@moes.official]

Turn on the NFC function of the mobile phone, put the IC card into the sensing area on the back of the mobile phone, and write data. After the writing is completed, the mobile phone can replace the IC card and approach the sensing area on the door to identify and open the door.

[@mazenmola5549]

Should the NFC feature be provided with a lock?

[@moes.official]

@@mazenmola5549 I don't understand what you mean, just paste the IC card that has entered the door lock data on the back of the mobile phone with NFC function and write the data, and you will no longer need to enter the password or IC card to open the door in the future, just need to put the sensor area on the back of the phone Unlocking can be done by approaching the sensing area on the door to be opened

[@mazenmola5549]

@@moes.official I mean does the lock have to support nfc

[@mazenmola5549]

Is internet required to use nfc to unlock

[@mohsinarif6877]

Is it water proof ?

[@dreameroldsoul]

Are you selling on Alibaba?

[@alpha420420]

All the settings are from key paneland key panel is outside but dose the lock is secure against hacking?

[@moes.official]

Yes, the lock is rated for security against hacking

[@lucbisschops]

How about the battery door on the outside of the lock, anyone can open it and remove the batteries. isn't that a problem?

[@moes.official]

Sorry, I didn't understand what you meant, actually the battery side is inside the house

[@loshfs]

Hello, where can I buy those long black screws?

[@moes.official]

Hello, we do not sell this screw separately, because the shipping fee is very expensive, you can try to go to the nearby wholesale market to see Hello, we do not sell this screw separately, because the shipping fee is very expensive, you can try to go to the nearby wholesale market to see

[@sebastianohnemuller6008]

I can always unlock the door, when i put the bar down. For me it does not lock. What is wrong? I placed the Triangel down. Pls help

[@moes.official]

You can contact this email, we will have a special customer service to answer for you [e-mail]

[@primoz1053]

if i press * and # key it sounds wrong operation. bought a year ago, mounted now

[@moes.official]

You can contact this email, we will have a special customer service to answer for you [e-mail]

[@Servant-of-the-Lord-12]

I have this one. Is great😊

[@moes.official]

😉

[@lucbisschops]

How about the battery door on the outside of the lock, anyone can open it and remove the batteries. isn't that a problem?

[@integralhighspeedusb]

The batteries are on the inside of the door@@lucbisschops

[@PierceBwn]

Elle peut être mise en mode silencieuse ??

[@AmeDjLoryMC]

Name app? Thanks

[@moes.official]

SmartLife or MOES Both apps can achieve connection control

[@EmmacoEngineering952]

Greetings am an installer ❤ Will love to partner with you guys.

[@Infamouxxxx]

Is this compativle with alexa?

[@moes.official]

Alexa can't control the opening and closing of the door lock

[@adanascuba]

Can i use tuya app?

[@moes.official]

yes

[@amirl3703]

Can unlock using Google?

[@aurimasdulskis]

initial administrator password *# 123456 # is not working ! Even after reset in battery zone !

[@moes.official]

You can contact this email, we will have a special customer service to answer for you [e-mail]

[@hazuir8795]

How long can the battery go?

[@moes.official]

Replace the battery every 3-5 months

[@TooXXiiK]

What is the name of the app for adding card to mobile phone? Thank you

[@moes.official]

This is the NFC function. This is not an APP. The NFC settings of different mobile phones are in different places, so we cannot provide specific steps.

[@farissuliman]

Can you tell us how to change the language please

[@moes.official]

You can contact this email, we will have a special customer service to answer for you [e-mail]

[@connectvision4654]

Hi, is it possible to turn off the voice?

[@moes.official]

Sorry, we didn't consider the sound problem, because you won't get any feedback if you turn off the sound😰

[@kyriakos098]

Yes you can turn off the voice, see the manual.

[@kyriakos098]

​@@moes.officialyour manual has instructions for turning off the sound and I did so. Not sure why you say it's not an option.