Yeastar S20 VoIP PBX - Complete Step by Step Tutorial

In today's episode "Yeastar S20 VoIP PBX - Complete Step by Step Tutorial ".
Yeastar S20 is a VoIP PBX for Small Business.
It is a stand-alone PBX System that supports :
- 20 Users
- 10 Concurrent Calls
- Up to 4 FXS/FXO/BRI Ports
- Up to 1 GSM/3G/4G Channel
- 20 VoIP Trunks
It has a modular design with 2 onboard module slots.
S20 PBX provides you with many features such as :
- Call Transfer
- Music On Hold
- Video Calls
- IVR
- Ring Group
- Call Recordings
For this tutorial O2 Module will be used that supports 2 PSTN Lines
and instead of Desk Phones, mobile devices will be used with Linkus Softphone App.
Watching this Tutorial you will learn how to make Outgoing Calls and how to apply different rules.
How to use Interactive Voice Response known as IVR which is a telephone technology that interacts with Incoming Calls.
Finally we will create 2 scenarios for Incoming Calls : 1 for Working Days and 1 for Weekends.
AllWan (Yeastar's Products Distributor in Greece) : www.allwan.gr
Yeastar S20 PBX (Official WebSite) : www.yeastar.com/s20-voip-pbx/
S20 PBX on Amazon (Affiliate Link) : amzn.to/3bsuXGG
O2 Module (Affiliate Link) : amzn.to/3cC2xu1
UniFi 8 Ports Switch - 1POE_IN + 1 POE_OUT (Affiliate Link) : amzn.to/2VHsMZ8
Poseidwn Tech on Social Media:
www.poseidwn.tech
/ poseidwn_tech
/ poseidwn.tech
/ poseidwn.tech
/ poseidwntech
For my drawings i used SmartDraw : www.smartdraw.com/

[@RosMyster]

I was waiting for something like this since 2010. Great job!

[@serch7352]

I just got this for my small business, with this tutorial, the system is up and running, thanks for sharing

[@PoseidwnTech]

Glad it helped

[@kelvinpac]

Thank you for such a nice video. Very informative and every detail covered very well. Am new to PBX systems but will start playing around with 1 soon

[@PoseidwnTech]

You are welcome! Thank you for your comment!

[@ameesami]

Clean and Simple Presentation!! worth the time

[@PoseidwnTech]

Thank you for your comment!

[@jomyts]

Very detailed and informative Video...You are great...thank you expecting more videos...

[@internationallimitedautoma839]

very nice video , very clear to start step by step. thanks.

[@PoseidwnTech]

Glad you like it.

[@renjithknair7724]

Your presentation is very nice.... simple

[@PoseidwnTech]

Thank you so much 🙂

[@joelearnit395]

thank you for the great imformation

[@wahyudwisaputra6757]

terima kasih bang poseidwn,akhirnya aku bisa setting voip pbx banggggg

[@PoseidwnTech]

You are welcome!

[@ivanpadil2214]

Thank you sir, this video learning very nice

[@crharkoi]

Great job, very nice explanation.

[@PoseidwnTech]

Glad it was helpful! Thank you for your comment!

[@leuterispanagiotakis8421]

Πολύ ωραίο βιντεάκι μπράβο.

[@PoseidwnTech]

Σε ευχαριστούμε!

[@mcsnadeem]

Wow Good work. God bless you

[@PoseidwnTech]

Thanks a lot

[@anjas0227]

Very detail easily understand for beginners thanks

[@PoseidwnTech]

Glad it was helpful!

[@alithabit]

Very excellent Video thank you so much

[@PoseidwnTech]

You're welcome! Thank you for comment!

[@Gauravkashyaplife]

Thank you for great explanation.I have one query can I access remotely my Yeastar s20 ?

[@jackjosephtz3]

Your presentation is very nice and simple... 👍

[@PoseidwnTech]

Thank you!

[@jackjosephtz3]

Hi, is it possible to record voice and schedule call to list of customers? Mostly useful for reminders. I hope you can understand my question. (Pre-recorded calling)

[@dennisverduz6289]

love this video . . .

[@wemake5319]

Very useful information

[@PoseidwnTech]

Thank you!

[@renjithknair7724]

Hi very nice presentation, all presentation you were keeping simple and understandable. So my question is If i have an analogue extension where i need to connect on the S20 or need extra gateway device from yeastar?

[@PoseidwnTech]

If you need to connect 1 analog extension you can use SO Module (1 FXS Port + 1 FXO Port) instead of the O2 Module (2 FXO Ports) that i used in this tutorial.

[@crearelectronica]

Exelente información. Gracias

[@PoseidwnTech]

Thank you for your comment!

[@orangeduc3129]

Good job

[@urielml]

Good video, congrats..

[@PoseidwnTech]

Thank you for your comment!

[@medshash]

good informative

[@PoseidwnTech]

Thank you for your comment!

[@ahmdnaube3745]

You have explained it very well, but it would have been much good if you showed how to add a IP phone like Yealink IP phone to this PABX. If you have any video please give the link.

[@Thepen2013]

I have a TG400 and S100. I have 2 SIMS in my TG400. The Issue I am having is that I can't call the 2 lines at the same time when I have 7 extensions on my S100. I have tried using Queue ans I am still not getting what I want. I eill be glad if tou can be of help. Nice Video.

[@akhilmg8388]

Good Information

[@PoseidwnTech]

Thank you!

[@moizejazz4564]

Need guideline how to install GSM gate way for other countries .. as I have call center

[@iabhishekc]

You are awesome. So simple presentation. I am going to purchase this for my small business. If I have only one PSTN line, will it work? Also, if use my PSTN line and User IP phones for local site, do I still need to get FXO - O2 card? Apologies for so many questions.

[@PoseidwnTech]

Thank you! It will work with your PSTN line. In this demo we used also 1 PSTN Line. For 1 PSTN Line i recommend you to buy the SO Module which has 1 FXO port for your PSTN Line and 1 FXS Port for 1 analog telephone. So if you want to be able to make outgoing calls using your PBX you will need the O2 Module or the SO Module.

[@jatayuNp]

Hello, i think i have followed this correctly but i am getting echo on my side whenever there is an outbound or inbound call. The call is perfect within the extension. Can you please help...

[@siegfriedmboweni2482]

Thanks for the presentation. Im quite new to PBX world and i want to know that when i setup the S20, do i have to change the IP Address to be in the range of the router together with the phones?

[@PoseidwnTech]

Yes PBX and IP Phones must be in the same network. So for example if your network is 192.168.1.X then PBX can have IP address 192.168.1.100 and IP phone [phone]

[@jarinmore2136]

@@PoseidwnTech Much appreciated

[@thobelafefani6547]

Hello Sir, I would like to know does the FXO module comes with the phone number to make outgoing and incoming calls, or you purchase the number like the sip numbers?

[@PoseidwnTech]

Hi! The O2 module for the FXO Ports is just the gateway between the PSTN line and the PBX. To make and receive calls you will need a telephone line.

[@Saif9700148461]

Thank you so much for wonderful explanation

[@azuwan]

I have question, I have Huawei 4G modem that have analogue phone to connect analogue phone. I wish to turn this analogue phone line and convert it into voip. I was thinking to connect to this setup via OpenVPN etc to connect to this VoIP. It’s that possible? If so, how? Thanks

[@igoralestchenko4082]

Hi. Sorry i dont understand how to get a phone number and how works outgoing calls service payments? Should i suscribe for a virtual phone number with some providors first? Thanks

[@kotokamina]

Is this s20 have sms function ?

[@hillaryterer3101]

very nice tutorial but do you have to put an external memory card? for the sake of IVR.

[@PoseidwnTech]

No there is no need to use an external memory card for the IVR.

[@cloneNK1124]

Music: "Nimbus" by Eveningland

[@fbifido2]

- @14:05 - don't enable "Less secure access", you can use "App Password", and create a password just for that device. - does this device get support & updates? - what about security updates?

[@riazkm9136]

pls can you help me setup my pbx

[@sakarepe9536]

How to resset setting device with resset bottom

[@johngonzales]

hi want to add this in my present trunk "local" in my office.will this work so that when im not around in the office when someone calls my local my iphone will receive that call.

[@PoseidwnTech]

If i understand this correctly yes.

[@MrOmonat]

What causes O2 Module not to be detected by Yeastar S20

[@hariranormal5584]

Dumb comment but the 2G/3G/lte modules ALLOW you to connect to your telecommunications provider right? is there anything where we could transmit our own 2G/3G signals and have phones in an given area use it? (I know its weird, but thought it'd be worth asking)

[@jackkraken3888]

I don't think that would work the way you think it does. But there may be other options.

[@saravanaselvaraj6891]

👌

[@PoseidwnTech]

Thank you!

[@Zrgdjfee366]

HI @PoseidwnTech Does S2 comes with the Modules ? S2 O2 etc.. or do i need to buy them sepreatly ?

[@PoseidwnTech]

Hi! Yes, all the modules are sold separately. If you have any specific modules in mind or need more information, feel free to ask! 😊

[@Zrgdjfee366]

Thank you Sir@@PoseidwnTech

[@PoseidwnTech]

@@Zrgdjfee366 my pleasure!

[@frank93270]

Do we nee to purchase the linkus software and can the software work on a desktop with usb headsets

[@PoseidwnTech]

You can download Linkus Client for free : www.yeastar.com/linkus-download The desktop app works with usb or bluetooth headset.

[@bilalmetso1847]

Μια απορια. Μηπως για εισερχομενες κλησεις μπορουμε να βαλουμε κατευθειαν sip account οπως απο modulus, yuboto κτλ. αντι για pstn γραμμες?

[@PoseidwnTech]

Φυσικά μπορείς να χρησιμοποιήσεις αντί για PSTN γραμμές, VOIP Trunks. Το S20 υποστηρίζει μέχρι 20!

[@bilalmetso1847]

@@PoseidwnTech ευχαριστώ πολύ για την απαντηση. 👍

[@stonchmonk]

Do you have a link with the GSM card?

[@PoseidwnTech]

This the link of all available modules and expansion boards : www.yeastar.com/voip-pbx-module/

[@mbm6498]

working in the same network (wifi) not working in other networks. Please help

[@PoseidwnTech]

If you mean that you are not receiving calls when you are connected in other networks it is because you must enable first "Linkus Cloud Service". It is free only for 30days.

[@luctandoum8541]

sir i couldn't sent email. alway having : Test failed

[@kevinchatira856]

how do i set up without pstn line?

[@PoseidwnTech]

It depends. What type of line are you using?

[@axxoaxx288]

SO NO VIDEO CALL IS POSSIBLE WITH SOFTPHONE RIGHT?

[@PoseidwnTech]

Unfortunately Linkus doesn't support video calls...

[@CamboHiTechCoLtd]

Hi I want to order this model. How can I order it?

[@PoseidwnTech]

You have to visit Yeastar's Website and find a distributor for your country : www.yeastar.com/find-a-distributor/

[@AngeloPalermo]

Hello , how can I reach you by mailing? I need to ask you some information

[@PoseidwnTech]

Hi! You can send us at [e-mail]

[@ABHISHEKKUMAR-hl9od]

how to setup bsnl phone with this device

[@PoseidwnTech]

What do you mean? Can you please explain with more details?

[@axxoaxx288]

u need fxo and fsx ports. bsnl line will connected to fxo and ur analog phone will be in fxs. if dont want to use analog phone then u dont wand fxs

[@giorgosliappis9685]

Μπορεί να δουλέψει με sip account απο ote?

[@PoseidwnTech]

Ναι!

[@internationallimitedautoma839]

thanks for your video. may i ask, how can i use two phone number with this pbx, for example , for our sales line is 0711 111 222. for the service hot line is 0711 222 333 , so i want to keep those two lines active, if client is calling the service line , the service line will be ringing to the pre designated extension, if the client calling the sales hot line, the sales call will be picked by the sales extention. and between the extensions under the sales line and service line, all can communicate freely. for example , all the the sale line extention is 1-10, and for all the service line extension is 11-20, so sales extension NO2 can dial extention number 11 directly. is this possible ? thanks.

[@ierosgr]

Is Linkus free service?

[@PoseidwnTech]

Linkus is free for using it inside your local network. For remote working you will need a subscription.

[@ierosgr]

@@PoseidwnTech oh ok thanks