Your Workday Reimagined: Using Microsoft 365 Copilot in IT

This video explores the implementation of Microsoft 365 Copilot in IT operations, emphasizing its role in facilitating digital transformation and enhancing productivity. It showcases the experiences of Harshitha Digumarthi, a Senior Program Manager at Microsoft Digital, who illustrates how Copilot helps IT to streamline processes and enable employee self-service. The discussion highlights Copilot's impact on reducing service outages, improving ticket resolution times, and achieving significant cost savings, thereby underscoring its value in optimizing IT processes and boosting overall efficiency.
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