YSCT Lesson 2: S-Series VoIP PBX Call Control Settings

[@kareemamohomed1223]

If an office have 2 analogue lines, FXO1 and FX03, and wants FX01 inbound calls to failover to FX03 if FX01 is not answered, how do you do that? I don't want FX01 to go to voicemail if there is no answer. I want it the system to failover the call to the 2nd phone line and then go to voicemail if no one answers. How?

[@YeastarTechnicalChannel]

Hi There, Basically, the analog line failover service should be configured on the provider side. Because the analog phone doesn't support returning a no-answer signal. You might contact your provider to get the service. Note that the PBX extension ring timeout default time is 30s, please set a proper no answer time on the provider side and PBX side.

[@نوراالبلوشي-غ8س]

good