Waffle House Training - Pull Drop Mark Order Calling Method

Waffle House employee training video on the pull drop mark order calling method

[@JonSudano]

"Thank you for watching this training video! In our next lesson, we'll review mixed martial arts and close quarters combat."

[@anyabrown6498]

😂😂

[@1cdailey]

😂😂😂😂

[@ts4gv]

nailed it lol

[@StarBellySneetch]

….All cross indexed with the Talmud and New Testament

[@freakjob0]

Lesson one: The All-Star suplex

[@famousj6]

I'm watching this at 3 in the morning. I'm a computer engineer and this is a lot to take in.

[@iamvulgar8188]

This made me laugh. I'm a waffle house cook but I want to be a computer engineer.

[@famousj6]

@@iamvulgar8188 your CompTIA A+ certification is the best place to start. God bless you for feeding us at 3am! And good luck!!

[@oxnardmoman4124]

@@famousj6 this is ironic bc I just got hired to waffle house but also have a compTIA A+ tab open lol. Do i still need a degree on top of the compTIA cert or what? provide some insight if you can

[@famousj6]

A degree always helps. But there are more and more places that don't require them. A degree is nothing but a checkbox. 99.9% of places won't care where you got it or what your gpa was. And (at least for good workplaces) what really matters is competence. I worked with a programmer a couple years ago that had his G.E.D. but he was good at what he did and dependable. If there's anything I can do to help or questions I can answer, just let me know.

[@Samsungsamsung-ec5gl]

😂

[@brainboyandthefunkybunch6516]

Sometimes when I feel like I’m not stressed enough, I come back to this video to get the anxiety pumping.

[@leviatross4849]

"I'd like 3 eggs, please" "Sorry, we're out of mustard"

[@chuckschillingvideos]

🤣🤣🤣

[@fexcab]

😂

[@pixiedustgirl13]

😂

[@jamescollier3]

haha. great comment

[@rlh8423]

Oh my😂😂😂

[@nataliadeavilapires2136]

"See easy!" after explaining the most unhinged order strategy I've ever heard in my 22 years of being a chef.

[@jpotter2086]

"It couldn't be simpler!" This is straight up carny shit.

[@notthecia4486]

Im sorry to infrom you that You are not a chef unless you've defended the restaurant from a siege while cooking 18 waffles 4 steaks, 13lbs of bacon and 82 eggs while also slinging gravy and chili on a vat of hashbrowns at 3 am and simultaneously understanding whatever the hell this guy is talking about

[@nataliadeavilapires2136]

@@notthecia4486 Standard Chef training try acting the fool in a place until back of house comes out sometime.

[@Cyge240sx]

I got to 9:12 and thought WTF you want current a former meth heads to be able to do all this shit?

[@jamespresutti8666]

you will also need to add a slice of cheese on the horizontal axes of the toast with 3 specs of pepper and an upside down mayo pack with @@notthecia4486

[@TheGreatAtario]

"Remember not to even slightly nudge the plate once you've delicately stacked a dozen slippery items on it"

[@altusshow7574]

I'm so glad I have an easy, low stakes job as an electrician, instead of the life-or-death puzzle master/cook that this bachelors degree video is made for.

[@bobbobert9379]

As a software engineer, I second this.

[@Choadis]

Nah it's not that bad, I did this job every kind of fucked up you can imagine and it was fine

[@milhousevanhoutan9235]

@@Choadis You ever try applying yourself Will Hunting?

[@Choadis]

@@milhousevanhoutan9235 you ever consider fucking off and not patronizing people on the internet?

[@GonkDroid0923]

Honestly, as an electrician myself, I'd happily take 120 volt shocks over having to memorize Waffle House Code Talk on top of having to learn Jujitsu or Kung Fu incase if I got a night shift. My heart goes out to those workers at Waffle House

[@Andrewmichaud14]

"Now remember, on full moons, odd numbered months and second Wednesdays of every month, the jam packets are to be turned to face north east. If north east is fully vertical, divide the current day by the order total (before tax, unless you are in nevada) and use the cosine of that result to set the packet to that angle. This will alert the cook that 3 eggs need to be scrambled, and 1 over easy".

[@maxbro_3]

The feeling of reading this is how I would describe my brain under depression.

[@fredthefish6640]

This is incredible, if he wrote a book I would read it.

[@ogrelord3481]

Part 8 stand abilities

[@asbestosfiber]

but if it's a Tuesday and it's raining . . . .#fizbin

[@SahanRavinder]

Genius… 😂

[@andrewbowers2604]

This is the crunchiest TTRPG rules set I've ever heard.

[@michaelvarney.]

After seeing this I’ve never been so happy to have an easy career as a physicist in my life!

[@lseul8812]

They invented a literal food encryption system this is wild

[@brecky384]

“Don’t let the Mayo pack confuse you.” Honey, I was already confused.

[@bmo14lax]

Lmao

[@Mr.SoupOfTheDay]

😂😂😂😂😂😂😂😂!!!!!!!!!’

[@jerrymitchell8666]

Cause you slow

[@paulmares9815]

Wait; now there's honey too!? Geez

[@shikarifox4337]

@@paulmares9815 Yeah you put it on top of the cheese slice to let the chef know the customer wants to use the bathroom, keep up.

[@bobbyd.3405]

"Ah, the customer has ordered an omelet, so I'll move my jelly into Defensive Position!" *rotates the jelly on the plate* XD

[@sudocheese]

Tap jelly, add three mana.

[@potatocatstar]

​@@sudocheeseshake jelly, perfect cast spell

[@SavagePenguin13]

😂😂😂

[@Akerfeldtfan]

You activated my trap biscuit!!

[@domisthebomb09]

I place one toast in defense mode and end my turn

[@brandonbernstein4181]

If I was a teacher and my students weren't behaving I would play this video and have a quiz on it afterwards. Make it 12% of their overall grade.

[@sillydude3048]

Id drop out and just go get a job at waffle house

[@bonnyyayoi1748]

​@sillydude3048 we get about 300$ per shift in the morning 😉

[@Sys_R00t]

Thanks for the tip!

[@Tigglytoot]

😂😂😂😂😂😂

[@dennisd1906]

yeah, but is the quiz at the top or the bottom of the plate?

[@Steve-Jody]

As a retired air traffic controller, the skills these cooks use to memorize this operation is what makes a good controller. I kid you not. 35 years FAA

[@Walkinfaaaast]

“Jelly, you are cleared for landing on 22R. Hash browns get ready for takeoff.”

[@ceremyjlarkson9475]

Xray four nine two three yankee, tower, I would like you to move to taxiway uniform as I am having my friend on the ramp make breakfast for me but I cannot communicate to him. Tower, X4923Y, I'm declaring an emergency

[@ProffyChaos]

This system is so the staff do not need to be literate. At no point do staff cooking need to read anything, ever. I am not saying it is the only reason, I think visual cues can be more quickly recognised than text e.g. a red light means stop, you don't need to read the word stop but I am sure it was about ensuring that there could basically put anyone on the grill and train them up without needing to worry if they can read.

[@onepoundofcheese8356]

That's why all FAA controllers started life in a meager existence as a Waffle House cook

[@Steve-Jody]

@@onepoundofcheese8356 yup but banked a million in a career TSP ACCOUNT (401k for govt employees) with a full pension and full benefits with over 100k a year plus 28k social security in retirement !

[@iamthelizardking6239]

If the cook ain’t outside taking a smoke break when you pull up it ain’t gonna be good. I like my Waffle House cook 2 months late on child support with a good whiskey buzz that man will make the greatest hash browns you ever ate!

[@kaptainjoker]

This is 100% accurate.

[@yolandahoward2032]

#deadAss I’m on smoke break with my cook every time y’all pull up lmao

[@Scott-pn3if]

U right

[@dedpoptart]

Am alcoholic waffle house "grill operator" and approve of this message

[@erikalindsey4114]

I'm mad. Cause that's exactly what they be doing.

[@skippingrhyme4386]

This video is the reason i walked out of orientation at Waffle House 15 years ago lol best decision i ever made

[@CovenantAgentLazarus]

That's exactly what I would have done but more like 5 minutes

[@adarateranroldan]

😂

[@scottcol23]

do you have to pass an exam too? LOL

[@Username-2]

Yeah man it’s not worth it lol. Other restaurants will pay more and have modern pos that actually is efficient.

[@syzyphyz]

Well yeah, all Waffle House employees are felons, they don't have other options.

[@Altarus1]

I followed these instructions exactly. I ended up eating two salt packets and a buttered napkin for dinner, but I also threw for 6 touchdowns in Madden. It really took my audible game to the next level. Thanks Waffle House!

[@Sam-yk6uw]

Thanks for the laughs! Literally had tears streaming down my face, and couldn’t finish reading this the first three times, to my daughter and mom because I was laughing to hard.

[@omnithewolf3628]

Whoever came up with this and whoever agreed it should stay as a system should be brought to justice. These poor employees DO NOT get paid enough for this..

[@Kinkajou1015]

30 years ago, this is fine. But this is the modern day, have the server punch the order into a terminal, call out there is an order, have the order print a ticket at the cook station, cook reads ticket off to confirm, server green-lights or corrects, done.

[@mikeh7634]

@@Kinkajou1015 no, donkey. They have to TALK!! Or they’re all going down

[@johnnyreddot]

I’m sure NASA needs this training video. How to make something 100 more times as difficult.

[@NicEeEe843]

Then work somewhere else. You’re such a baby lmao

[@bonitabromeliads]

why not just put the slips in front of the cook so they can just read them and not have to memorize a cypher.

[@bw4056]

"If the customer wants orange juice, you simple juggle three oranges. If they want ice in their juice, you juggle four...If they want strawberry jelly, you do a handstand, however if they want grape jelly, you pat your head while rubbing your belly.....it's all very simple here at Waffle House"

[@Johnwick-hy5lo]

LMAO

[@florajackson9244]

🤣🤣🤣🤣🤣

[@BBASTACKS]

LMFAOOOOOOO

[@b.d.walters9402]

All that "Calling" and "Recalling" would be a huge distraction for the true "GRILL MASTER" who thinks on their own and develops their own system according to their own rhythms. I worked at Huddle House and I was able to refine my style until I was working with a 500 degree grill...cranking out food and putting on a show doing it. I never called a thing...except the customer at the counter "Darlin'" As I got better and better I could pace myself, my way, without some "CALLER" Hollerin' in my ear...I've got my own way of "Organizing" my work space so the "server" doesn't have anything to do with it. He/She hangs their ticket which is written according to very old style abbreviations that are very short/sweet/and intuitive....No real memorization to it. HB is Hamburger hb or HASH is Hash browns CB is Cheeseburger Chs Omt is Cheese Omelet... etc..

[@deannamcguire1541]

😂😂😂😂😂

[@Splintermill]

Good friend of mine used to be an executive chef at a very high end restaurant. He always said that when he needed a new hire he would stalk the waffle houses in town and court the cooks for way more than they were making. Said 8 out of 10 ended up becoming the best he’d ever worked with. Always been a WH fan, love to sit at the bar and watch the “ magic” happen!

[@mastersquinch]

where the fuck was he when I quit lmao

[@MrTesting1018]

​@@mastersquinchyou weren't good enough

[@balutanski]

As drunk college students we would sit at the bar and wonder aloud “how do they do it!” One cook would have about 10 orders going with more being added and nothing written down.

[@solblackguy]

Plus they'll have your back in a brawl too

[@ericfarrar6607]

The best wh experience I ever had was after flying all day to North Carolina. I had not eaten all day and I still had a 2 hour drive to my hotel. I stopped at a wh along the highway at 1 am to finally eat. The server and cook were arguing when I came in. I sat at the counter, the server took my order and called me sugar, the cook got everything on the grill, then they went out in the parking lot and beat the shit out of each other for a couple minutes. Then they came back in, still yelling at each other, washed up, and plated my meal. Awesome.

[@tfp3163]

This is the most psychotic thing I have ever seen. Edit: I love how he keeps on preluding every mark with “simple” and “easy”.

[@luke7750]

I’m in engineering for a power company and this would take me weeks to memorize if I practiced everyday. God bless our Waffle House employees!

[@ximplex1]

fr... I'm a controls technician, I fix automated equipment and even train maintenance technicians, but this magic marker system has me completely lost.

[@randyg.7940]

​@@ximplex1iam I porn star and find this quite easy to learn. It's practically the same principles i use now.

[@QuickQuips]

SCADA programming is way more intuitive than this.

[@peterdonnelly1074]

@@QuickQuips That's because it's logical

[@TayG-y9q]

I see why Waffle House tends to get some brawls, one bump of the table and everyone’s overly complex orders are now completely lost.

[@seanslcd]

literally half way through this I was starting to wonder if this was satire or not 😂😂 this is insanity 😂

[@InternetSin]

I work at Waffle House bro. I have been here for like 2 weeks. It’s not satire. This was the actual training video they made us watch. At “orientation” lol. This company is a dump.

[@kelo8878]

@@InternetSindo they actually force you to do it 😭

[@KaitlinBamaGirl]

Training has a manual and several training videos you must go through before actually working it took about 1 week.

[@pushingboundariesyt]

@@InternetSin man you ain’t gonna last long 😂 there’s a reason we do things this way

[@shaeisgae8952]

​@@InternetSin no fucking way, I've worked in some shitty places but this is actually crazy

[@broooklyn4113]

...and sometimes a customer may want 5 eggs. Three of them sunny side up, one over easy and one lightly scrambled. So, how would you mark this? Well, that's when we break out our take-out chinese packets from our local chinese take-out place. Your packet colors may vary, depending on the particular kind your local chinese place uses, but the contents are always the same. Take for instance soy sauce. Many soy sauce packets come in a clear packet, but sometimes you may find a soy sauce packet that is in a white colored packet, similar to ketchup packets. (We'll get back to ketchup packets a little later in this training video, but right now we are focused solely on the soy sauce packet) Either way the soy sauce sauce is what matters, not the color of the packet itself...Now...

[@zzzephyr_xx]

🤣🤣🤣🤣🤣🤣

[@snookycooky]

There were a lot of runners up, but this is it, the best comment on this video.

[@BenThere_DoneThat]

😂😂😂

[@skipwyatt5868]

Three plates.

[@JustBlazeIt]

Broooo ahahahahahhaah

[@deaconmiranda-gale1829]

I’m a 911 dispatcher. I deal with genuine life or death situations. I would rather take a shots fired call than attempt to understand whatever the fuck is happening here.

[@creed2466]

Such is the power of Waffle House, reminding you that yes, it could always be worse

[@LeChairman]

Your comment just made it on John Oliver 😂

[@ArmandoTaurinoGarcia]

You were on John Oliver!

[@AOsman1]

Hello from John Oliver show

[@lilierichards9512]

Literally came here to find this comment featured on John Oliver!! Can’t believe this encryption code shit is real! 😂😂☠️

[@erikanthes954]

More people need to know how ridiculously talented our Waffle House chefs and salespeople are.

[@oharrison7158]

you're welcome

[@julianlopez9212]

Not chefs, cooks.

[@lilboogie9812]

@@julianlopez9212 grill operators to be precise

[@BUEAU]

A short order cook shouldn't never have to go through such a rigorous and unnecessarily abstract training process for a minimal wage. It's a travesty.

[@AMPProf]

LOLZZZZ They are magic... Seen them cook while getting hit on whilst a drunk dude Yellen "hey Yall mak Waffllllsssds"

[@bradcook8640]

Customer: "I'll have eggs" Server: "Sorry, no eggs today...we've got plenty of eggs but we're out of jelly"

[@codesta100]

"Now what if the customer wants to throw hands? Easy. Place nunchucks on the plate to indicate that the customer wants to fight".

[@rigorgrynn4469]

"Place your hand under the plate, let them have it. It's just that simple."

[@pianonotes1010]

I'm a federal accounting compliance officer and this shit makes my brain melt :D

[@ethicaltechnical]

This man dropped "logically" talking about the packet system. I literally lol'd

[@allyg8846]

“That’s right! I would put two pickles in the plane position to show there’s no meat.” This is the most unhinged system I’ve ever seen.

[@slappy8941]

The most impressive part of knowing how the Waffle House system works, is the fact that they can get people to go through all of this for what is literally the least money that they can legally pay.

[@austinwalden8295]

I'm just saying I work night shift at waffle house, have been for 7 years. I get paid over 20 an hour. It's not bad for the cooks

[@crazedmonk8u]

It is very impressive. They got a whole system in place. Convoluted and unnecessary when the all the other restaurants just do a normal print out ticket and read it system but i will say it is impressive watching them work if you ever been at a waffle house. nobody writes down anything but the food gets cooked and its always correct. True masters at work. but want to pay min wage like. That is alot of extra work you want people to do for the same pay

[@w.e.s.]

​@@austinwalden8295really doubt u get over 20 an hour. Maybe on a weekend when it's packed counting tips but u get minimal wage they don't give out raises. It's a temporary job not a career

[@jsar5409]

A simple enough job for simple enough pay.

[@CharlotteSWeb-oh7ou]

@@jsar5409 Ah, the starvation logic of the privileged and the ruling class.

[@greyskywarren6028]

Having worked as a cook/chef in the restaurant industry for over 28 years, I can strongly confirm that Waffle House's "Magic" system, while unique is complete and utter madness. In addition to having to have good cooking skills, you need to have an exyensive photographic memory and also an odd understanding of a nuthouse's puzzle system. Completely unnecessary and foolish. Just use a POS system, they actually work!

[@crustman5982]

Yeah it seems to be a miserable company to work for lol

[@Cheezburgercatz]

i'm watching it as an autistic person and thinking "this is impossible, an autistic man definitely made this system" because it just feels personal after a point.... this makes so much sense to the person who over engineered it but no one else lol

[@tonyweaver2353]

Even with a POS it's chaotic the industry is nuts I feel like I did a tour in Vietnam with how mentally crazy it is. On top of that most of my chefs spoke broken English and only knew Spanish. We would come up with our own system that's kind of like waffle House and POS integrated but it still feels the same

[@crustman5982]

@@Cheezburgercatz I was literally thinking this when I saw it.

[@brianlacroix822]

Hey some people are capable so they work at waffle house. Some people are like you they are slow and they need everything to be laid out for them. That's fine but don't hate on the people who are capable, Greg.

[@supergamingvids5126]

The missile knows where it is at all times. It knows this because it knows where it isn't. By subtracting where it is from where it isn't, or where it isn't from where it is (whichever is greater), it obtains a difference, or deviation. The guidance subsystem uses deviations to generate corrective commands to drive the missile from a position where it is to a position where it isn't, and arriving at a position where it wasn't, it now is.

[@XadePsyconic]

peak waffle house training video comment

[@jam3rs]

I love you

[@lauretano2851]

Is this a gravity rainbow reference?

[@TroyOnymous]

Every WH employee who demonstrates mastering this technique should be given an honorary degree from the university of their choosing.

[@simardssurveillancesystems8209]

I Agree!!!!!!!!!!!!!!!!!!

[@Steve_Kassiotis]

How do you call out "there's a customer swinging a chair at me"?

[@squirreloffury9440]

Smash a ketchup packet on your forehead.

[@robbieblackmon1801]

"Legs up on one!" That's for 1 chair with 4 legs and 1 angry, swinging customer. If there were two angry people, and one brandished two chairs (8 legs) and the other grabbed a bar stool (4 legs but a swivel seat), it would be, "Legs up on two! 4 round!". Notice the "4 round" indicates 4 legs but not a chair, and only 1 stool. Now that you've got that, let's talk about Glocks, knives and bloodborne pathogens (yes, I worked at WH 1,000 years ago and people got shot and stabbed!).

[@impala359]

I was looking for this comment. 😂

[@robbieblackmon1801]

@@impala359 Heheheheheh!! I dig that avatar you got, too! Who ya gon' call?

[@snookycooky]

Show them the grape the strawberry jelly, it's red for emergency

[@mikeverkest]

This system is definitely solving a problem that doesn’t exist! Kudos

[@GroundedSolidarity]

I have always stood with workers, but I stand in solidarity with Waffle House worker strikes more than ever especially after this video

[@frauleinhohenzollern]

You stand with workers? Oh wow so noble. I'm sure all your Twitter posts and Facebook memes about capitalism really help us feel better! Thank you for your service!

[@paprikayes]

@@frauleinhohenzollernShut up

[@kennyphelps1160]

Here at Waffell House, we strive to make everything harder rather than hanging up a ticket that you can refer to at any time while cooking the patron meal, we make you stand on a star and call it out so mistakes are sure to be made. Enjoy your meal!!

[@connordebruler3264]

Fun Fact: the Pull Mark Drop system was created initially because the cooks at Waffle House could not read, they were illiterate, and therefore could not read the server's notes for the order. So they would call it, Mark it, and Drop it.

[@brahtrumpwonbigly7309]

I've never had a mistake at waffle house.

[@joblo2671]

😂😂Or.. why can't she just walk over to where he is😅😅😅

[@jondriguez]

🤣

[@juliebraden6911]

Must be about as hard as properly spelling the word waffle when it's right in front of you on the screen at least a couple times.

[@vdkaay]

He used the word “simply” like 447 times. Nothing simple about this. Easily the most convoluted thing I’ve ever seen. 😵‍💫

[@chessthecat]

This seems needlessly complex. Why mark plates at all. Bring up orders, and an expediter can plate them from the tickets. This is absolutely bananas.

[@DoggoneNexus]

Right?? And I'm not too keen on the idea of well-handled packaging (condiments, butter cups, etc.) directly touching the plate my food will be served on.

[@siralexander3359]

Just a hold over for the fucking luddites this is ridiculous

[@CubeBizz]

it's "the waffle house way"

[@Chris-dm9eu]

This is part of the lore of WH. The call and the magic of the cook not using a ticket or screen. Leave that bs for trash joints with drive thrus.

[@insertcolorherehawk3761]

@@Chris-dm9euTickets are for all traditional joints, screens can be used for drive thrus Alternatively, only have one menu…

[@connordebruler3264]

Fun Fact: the Pull Mark Drop system was created initially because the cooks at Waffle House could not read, they were illiterate, and therefore could not read the server's notes for the order. So they would call it, Mark it, and Drop it.

[@DBTdad]

I was thinking that was the reason. I'm 62 years and remember lots of elderly could not read when I was a kid in the south. I realized some were smart but never had the opportunity for an education.

[@alecspidalieri9849]

Ok that makes sense to a point but… handwritten kitchen tickets are mostly shorthand anyway. I’m technically ‘illiterate’ to this angled condiment packet code, but if I applied at Waffle House I’d be forced to learn it? Would it not take an illiterate person the same exact amount of effort to just memorize some letters together for shorthand to read proper tickets on?

[@connordebruler3264]

@@alecspidalieri9849 this is a fair point, but learning disabilities and neurological wiring don't always follow a steady line of logic. How is it that certain savants can play concert-level piano concertos but still struggle with using the bathroom without assistance. Remember, this franchise started in the Deep South at a time when illiteracy and dyslexia where hidden and by all practical measures interchangeable.

[@wrnpa3218]

It would have been easier to have taught the employees how to read, or at least having taught them hand-written symbols. What the gentleman is doing is semiotic expression--the same effect can be expressed orthographically. If anyone from Waffle House is reading this, I would be happy to devise a more efficient/effective system for you. Since the video seems to be dated, one can only hope that this has already been accomplished.

[@Rlmorrison74]

the only problem is that the chain is now 60 years into the future where illiteracy is virtually nonexistent in the US

[@freecycling6687]

Playing this at double speed makes it 100% crystal clear.

[@Dielma]

If a customer pulls out a gun and orders all of the money in the register. Put the apple butter horizontally on a ripped napkin. This will help investigators confirm that a robbery just took place.

[@carlvanich8296]

Holy shit this is no joke. I imagine some guy that just got out of jail trying to learn all this 😂

[@rashawnketchens60s]

people in jail happen to become educated and well read.

[@obeyken]

On my first day I arranged the grape jelly packets incorrectly, and accidentally summoned the demon king Paimon. I got written up.

[@brobot411]

Bruh you made my mom laugh with this one!

[@obeyken]

Thank you. Do you and your mom read KZbin comments together?

[@ILovetheYOUTUBYS]

This was my first job. It was by far the hardest thing ive ever had to learn in a food service job. Calling out food like that feels like im being flung back 60 years into inefficiency. During peak hours its a mad house and you cant understand anything coming at you. This business would benefit from a proper POS system more than any other job

[@cptn_chromo3189]

Spoken like someone that can't keep up. Imagine being less competent than someone that can't read.

[@KATZFEY]

@@cptn_chromo3189lmfao go back to your cave

[@ILovetheYOUTUBYS]

@@cptn_chromo3189 i cant tell if this dude is tryin to say waffle house employees cant read or if he lost the plot somewhere along the way in his insult. either way, goin out of your way to talk shit online is insecurity 101. have a nice life loser.

[@brian_b_music]

@@cptn_chromo3189No, this system is trash. Even small diners have changed with the times, and are more efficient.

[@alexandervecris1679]

​@@cptn_chromo3189you don't need to be insulting people. Have you even worked as a cook before?

[@heathj7794]

my uncle was a waffle house cook for years. he showed me the marker system when i was got my first cooking job at a hotel. if you can survive the waffle house system youll make it in any kitchen

[@carolinagoldgirl8706]

The way that I see it is that you will experience challenges and obstacles at any job….it will either make you or break you. The food industry isn’t for everyone either….and for those that do enjoy it as servers can make a heck of money!

[@JMHarless]

the ole "here are the rules" followed by "here are a list of exceptions to the rules"

[@blatinobear]

I’m 90% sure this system was developed to bypass illiteracy issues, and I mean this in the nicest way possible. In many countries with high illiteracy rates, similar solutions exist for public transportation, where simple drawings and symbols are used instead of or alongside written locations, so that illiterate people know where to transfer or exit without being able to read. Given where these restaurants are located, I think that is a real concern waffle houses encountered historically for one reason or another.

[@wilthomas]

They're located mostly in the American South lol. People can read there I promise

[@hayes9611]

@@wilthomasbrother you overestimate our fellow southerners

[@wilthomas]

@axileus9327 yes

[@jtelk4708]

@axileus9327the only part of US where literacy is almost non-existent is Baltimore. High schoolers have like 1st grade reading levels

[@TheFamousMockingbird]

@axileus9327 i guess you don't know what literacy is defined as now, considering it hasnt been defined alphabetical literacy (able to recognize letters and words) since 1950 and now is a much more complex definition of how people interact with ideas that are written out in increasing levels of complexity or comprehension, so there are plenty of people who are "illiterate" but can read sausage fucking biscuit on a ticket

[@mabhouse88]

Imagine getting something completely different than what you ordered because the waitress places the jelly pack 1 centimeter too far to the left.

[@lolmanyeah1]

No, the cook does this. This is a training video for cook position.

[@Michael-kp4bd]

@@lolmanyeah1imagine messing up half your orders because a plate got nudged while you’re cooking for 10 tables

[@lolmanyeah1]

@@Michael-kp4bd imagine having to shut down for the night because you ran out of ketchup packets

[@ozonethegreat6948]

Greg looks like the type of guy that loses his shit if a napkin is on the floor and is up all night thinking about it.

[@fitzgerald434]

If the napkin is in the plane position he can't sleep at night 🤣

[@dswabey]

Who came up with this? And have they been arrested yet?

[@757queze9]

d newkirt wat they need to do is stop trynna be extra and get a computer like every other restaurant

[@757queze9]

d newkirt anit nobody got time to stand there and call tickets u seen how busy first shift gets

[@animock3051]

@@757queze9 How is that being extra? It's literally the most simplest way to order food in the restaurant business

[@igneousbrn9313]

😂😂😂😂

[@igneousbrn9313]

Right!!! A pos system would improve their service ten times!!

[@aaronsmith1993]

"Alright next step is super simple" Proceeds to do advanced Trigonometry to show that a customer wants over easy eggs

[@MissyMuthaTruckiN]

bank the jelly into the mustard pack and divide the cheese by zero

[@jbeck9070]

I’ve worked in the service industry for 15 years and I have never seen a more complicated process in my life.

[@IllPropaganda]

"And we assure you, all of these abstract machinations are far more effective and efficient than simply handing the cook a neatly written order."

[@Dac_vak]

Bold of you to assume us Waffle House employees can read. (Sent with Siri)

[@rushman2112]

@@Dac_vak🍅🧅 🧀🥬. 🥓🥔, 🍞!

[@caseycat]

I swear this gets 10% more complicated every time he says the words "very simple"

[@grod4L]

I went to a waffle house once and asked the waitress what kind of cheese came on the omelet and she looked me straight in the eye and said "yellow"

[@mondoenterprises6710]

I have a friend who used to cook at WH. Now he is a cryptologist for the Central Intelligence Agency.

[@AMPProf]

CIA as you cover = agent at "CONTROL"

[@creed2466]

Now does that say more about Wh or the cia

[@claycox5285]

Unbelievably complicated! The Waffle House employee has to learn crazy amounts of specific information

[@Qwickset]

I've never seen a company create such a complicated system just to avoid paying for carbon copy ordering pads.

[@Go_away_loser]

It's because most of the cooks and staff they hire can't read or work a computer.

[@Qwickset]

Interesting theory. Question though -- which would be more complicated, learning to read/use a computer....or memorizing this system?

[@jerrymitchell8666]

​@@Go_away_loserthat's a lie

[@DericHess]

The sad thing is they still do have ordering pads, but have different systems of writing orders. Nothing is spelled out to where if a cook isn't trained to read a servers ticket they won't even know what to cook looking at it

[@melanieortiz712]

2024 you think pos system would be in place. Surprised to see this video is only 4yrs old.😮

[@kozmania]

“Wear gloves” he says. Twenty minutes AFTER he starts magic marking without gloves. 🤣

[@cafb8525]

Let’s make cooking breakfast as complicated as possible. Ready, set, mark 😅😅

[@VeniceMenace-ky6yf]

This is ridiculous

[@avalanche3084]

You do it without this system, you can't, loser!

[@Ihasnotomato]

The way he keeps affirming how easy it is is bringing back all sorts anxietys that i got from my dad trying to teach me math at the kitchen table

[@valleygirl670]

This makes deciphering the DaVinci code a cake walk.

[@carolinagoldgirl8706]

Lmao 🤣

[@carolinagoldgirl8706]

I like to think of it as a challenge.

[@djmcheme]

I’m a chemical engineer and I’m lost watching this . It’s kind of fascinating that someone thought this was a good idea

[@cg-zp9yt]

It works

[@Iwyattallenkidwell1]

It's honestly easy once you understand it

[@southernwanderer7912]

It actually works well and is extremely fast.

[@RB-tt2bw]

Not much different than you saying the feed stock enters the distillation column above plate 7, liquid state, with a 1:3 reboil at the bottom and a 1:4 condensate at the top at Steady State. Lol.

[@crustman5982]

People using it think it’s great because they’re forced to use it. It’s like cutting pizza with a butcher knife yeah it works but why if you don’t have to? Lol

[@MissAnathemaDevice]

I've worked as a waitress, cook and barista in Australia for 15 years. This is something else.

[@SometimesMyself]

I am a SAHM who lives nowhere near a Waffle House, and this is very important information that I must absorb, immediately.

[@codyryan6664]

For anybody coming here complaining about working at Waffle House or having attempted it, or are giving it a first try, please don't give up right away. I've been an off-and-on cook for 8 years and it takes a good month or so for most people to figure out what's going on. A 3 day training period for a server is ridiculous, nobody expects you to know anything. It takes even longer to learn how to cook/mark everything correctly (took me like 6 months because it was my first cooking job), but once you get it it's like riding a bike. You will never forget. I've also been a normal line cook, a Waffle House cook is known as a short order cook. Line cooks that have tickets being printed off have no control over pace, you can be dead and the next thing you know you've got 6 tickets with 20 different plates all at once. As a short order cook you can control pace and let the servers know when you're ready to cook more food, in that way it's easier. Once you get it the system isn't really as crazy as it seems at first, I promise. It's actually fairly efficient. Good luck to anybody trying.

[@josephsimmons11]

Well said, thanks! My niece is starting at a WH, and I wanted to see what she'd be getting herself into. Your explanation was encouraging and helpful!

[@bluehairsae]

When I was being trained I was with a “trainer” who didn’t train me at all 😂. My actual trainer in the book was great! But my on the floor trainer expected me to know what I was doing 😅

[@Bigb713]

Thank you because I am completely lost especially with the order calling 🥴

[@codyryan6664]

@@Bigb713 It'll always vary from store to store and cook to cook of course but if your grill op is experienced and not a jerk just take your time. Better to be precise and get it out correct when you can rather than have us/them recook it.

[@brittneyx3]

@@Bigb713 how did you do? are you working there?! ♡

[@ChadGeidel]

This is absolutely amazing and I really appreciate the depth of thought that went into this system.

[@melanieortiz712]

it's insane!

[@anthonyscott5134]

Wow! During my band days on the East coast, going to Waffle House at 2,3,4,5am was almost a nightly ritual if there was one nearby. As the clubs and bars closed, the WH’s would be standing room only with a line out the door! The waitstaff could barely get through the crowds of rowdy, drunk people. I was always in awe of how the waitstaff in that environment could take your order, then scream it out, and the cooks would never even look up to acknowledge the order being screamed at them, then cook all those orders and when your food arrived, it was always perfect! I haven’t been to a WH in over 10 years since moving to Cali, and I actually miss WH. This video is like pulling back the curtain to see what the Wizard of Oz was doing! Love this video! It all makes sense now! What an operation! I’ve spent 18 years as a Data Analyst. 8 of which as a Senior Data Analyst. I’ve been an Insurance Broker since 2015. This coded process makes my head spin! No wonder I was, and still am in awe of the WH staff, especially the cooks! Miss me some WH cheese eggs, grits, and T-Bone!

[@swamprat9389]

Waffle house is 🐕 💩

[@brahtrumpwonbigly7309]

Sometimes, having a code prevents miscommunication in my experience. It's like an inside joke, the people your share it with know it inside and out.

[@DavidHernandez-kx8ih]

I just started as a server at Waffle House and the calling out system is pretty hard but watching the cook memorize the order being called out is so awesome I will be red stared today and I’m so nervous because I’m still confused on the pull,drop, and mark but I love the job already I feel so connected with everyone any advise will help wish me luck

[@zukubithc]

Hey! Certified grill op and salesperson here, just keep working and practice in your freetime if you can and youll get it down in no time :)

[@joaquinfriedman]

How did it go?

[@carriecloud4516]

I am about to start, and this is super duper intimidating. Thank you for sharing your experience. I don't feel so alone

[@SMGPERFORMANCE16]

How’s it going at WH?

[@CreachterZ]

Red starred?

[@DigitalAndInnovation]

Incredible. Not only have they managed to convolve the natural flow of a kitchen into an asinine mess. They have also taken the liberty to invent new definitions for half the words in the English language. Wow.

[@louisskulnik7390]

I don’t understand the methodology behind installing the electrical system in a 80,000 seat stadium.

[@jessican858]

I cooked at Perkins for years, then as short order cook at a diner. I'm absolutely fascinated by this and bet the cooks who pull it off are amazing. I assume it was made by someone who couldn't read and was best way to train others who couldn't. Im just creeped out by the cheese that must be used to mark multiple plates...

[@CelesteG76085]

Lol.... don't be creeped out by the cheese.... it's always used in the order that it was used to make the mark. It is never put back into the sandwich board to be used to mark another plate. Now on the flip side, the jelly, apple butter, ketchup, mustard, mayo and butter cups are used again and again to mark plates.

[@splunge2222]

Why don’t they use something non-food for this, like plastic markers?

[@brahtrumpwonbigly7309]

​@@splunge2222why change what works?

[@krashkwads4688]

@@splunge2222 because the condiments go with the order

[@RadioactiveZerg]

@@splunge2222 they could make it even simpler and cleaner and just write the order on a tiny piece of paper

[@barclanbalegrion6731]

I was a WH cook for 2 years and while the marking thing looks complex, when there are 15 orders lined up ready to go, it's a bit easier to just grab the food and put it on the right plate by quickly reading the plate then having to refer to a ticket that will most likely have bad handwriting. I was proficient in about 2 weeks. Working there still sucks though.

[@davidcarpenter5274]

I just got a job cooking at waffle house. & I've got to learn the secret Marking system . However long I do this, it's a skill I just needed to know . So 2 weeks . Ok , thanks .

[@Aaddaammaattiioonn]

I’m a breakfast cook. While I can never work with this system, I kinda understand why it’s in place.

[@davidcarpenter5274]

It's been 2 weeks ,,, a little bit is starting to stick , but it's difficult . I just want / need , to be able to do this . About to cook a shift by myself. Kind of nervous.

[@davidcarpenter5274]

@@Aaddaammaattiioonn Yeah, I work many kitchens where the tickets come out of the machine and you put them on the plate. So this is different. Yeah, man thanks.

[@vypersoft1]

I tried to duplicate this at home and wound up with a Jalapeno Biscuit with cheese, hashbrowns soft scrambled with maple syrup, and 12 mustard packs on the plate...I gave up and took everyone to Waffle House.

[@Popcornio]

Sounds like you didn’t flip over and rotate jelly pack 45 degrees counter clockwise. Rookie mistake.

[@fitzgerald434]

😆 🤣

[@Col_Crunch]

If only there was some sort of existing set of symbols that could be strung together to communicate complex ideas like this so waffle house wouldn't have had to go through all the trouble to develop their plate marking system.

[@tnlone]

My response to you and you’re highly IGNORANT remark, is a jelly pack on the bottom right side of the plate, with a pickle on top of it, flanked by a slice of onion and a mustard pack!!! And I mean it!

[@adissentingopinion848]

​@@tnloneHey, let's keep thing civil here. Insulting someone's second cousin twice removed with such an offensive insult ought to be reported.

[@tnlone]

@@adissentingopinion848 yes you’re right, I’m sorry, move the mustard pack to the top right of the plate and add a lettuce and a tomato to the bottom center. That says it all I guess.

[@danlagf]

🤣🤣🤣🤣🤣🤣🤣🤣

[@TheCatherineCC]

It really goes to show how widespread illiteracy was in the South.

[@milliazant]

i speak multiple languages fluently and can flash a vocab set in any of them in 10 minutes, i can play 4 instruments, i can sight read complex sheet music for all of them, sometimes i study calculus just for fun … this is the most insane system ive ever seen and i could never understand it … thank you waffle house workers for your service 🙏🙏

[@Jovaris_Mommy]

I learned pretty quickly and now I've been here at WH for 8 months and absolutely love my job!

[@devontaeburden3012]

Can I get some help since u got it

[@heidiunderwood9966]

I start Friday and I'm nervous

[@carolinagoldgirl8706]

@@heidiunderwood9966 are you still there? Do you love it?

[@heidiunderwood9966]

@@carolinagoldgirl8706 no I’m not

[@ddddd10]

@@carolinagoldgirl8706 I started a few weeks ago in the job is easy the only thing I have issue with is the taking orders lol. Ahhh especially hard when you have social anxiety and how they abbreviate literally everything while talking orders

[@KaisWorld1687]

I clicked on this thinking it was satire then realized it wasn't then questioned that again

[@JaneDoe6000]

I'm still not convinced we're not being trolled!

[@donoteatmikezila]

Is this really easier or more "magic" than just having the server write the order down and put the paper under the lip of the plate?

[@Harley_Mitchelly]

Yes actually. Waffle House does short order cooking, that, as a system, is already not conducive to a standard POS system. The layout of a Waffle House is also important, the grills are right next to the actual seating, and having a POS or even tickets to write in such a space conscious area is actually running the risk of accidents happening. What you don't want are servers or cooks needing to go to a central place to input orders or take out items, a mark system like this does actually allow for servers and cooks to operate pretty much independently of each other. It looks complicated, and it is, but this is the kind of thing that makes sense once you're in the groove, and given Waffle House tends to keep staff for long periods of time, traditional ordering methods will stick around for longer just by virtue of the fact the guy in 1950 learned it one way, taught his replacement in the 60's how to do it, who taught his replacement in the 70's how to do it that way, so on and so forth.

[@freeform46]

I understand the cooking procedures for making the food, but wouldn't a POS ordering system where servers type in the orders and cooks can see it on the monitor in plain words be much more efficient for everyone?

[@audreymai2773]

This is how Waffle house has always done it. It wouldn't be waffle house if you didn't hear the waiters calling in thgheir orders. I worked as a cook at waffle house for 4 yrs. It becomes like a muscle memory. It isnt that hard.

[@adamhovey407]

@@audreymai2773 that may be true, but my brain just isn't picking it up

[@animock3051]

@@adamhovey407 It's because you don't work here.

[@igneousbrn9313]

@@audreymai2773 they could still keep the nostalgia with a pos system. Restaurants with line cooks still call out orders.

[@joshlanders]

What would be the sense in adding costs? Monitors or printers, systems and install, every location... Suddenly your scrambled eggs are 1 egg and $1.99

[@Alexbrodbeck1096]

Alright, guys, for those that want to work at WH, unless you want to be a cook, you don't need to learn to mark the plate. There are pad and pen for servers and the calling system is relatively easy to master. Most people get it mastered in about two to three weeks. If you have good memory, it takes a few days to master the system. The job there is very simple for servers: you write down the orders in colomns, you shout out the orders to the cook, then you wait till the food is cooked, bring to the table, check back with the customers for refills/condiments in a few minutes. Just like any other restaurant, you collect tips after the customer pay the bill. And you try to make your table happy and bust your own table only. Never, ever clean other servers' tables! It's compelling to clean all the tables that's dirty, but don't do it! The other servers' dirty table leads the customers to your section.

[@carolinagoldgirl8706]

My memory isn’t that great lol and I’m now concluding my training period but yeah the average person will know to call and write their tickets in 2 to 3 weeks. It’s actually easy once you get the hang of it. And yeah don’t clean anyone else’s tables. Stick to your own section, do your duties an hour before the shift ends and you’ll be good for getting cashed out (getting credit card tips paid in cash) and turning in your tickets to your manager.

[@YCLPM_Art]

old manager would get ticked when someone else wouldn’t stop their call to bus someone else’s table.

[@jerc1982]

It is very useful to know how to mark if you're a salesperson. During a rush you can assist in a variety of ways, by dropping and marking your waffles, or if working with one cook, marking can be helpful IF the callbacks are good and you both keep each other accountable. It's advantageous for the grill op to mark it themselves in most cases as it helps to remember and not miss things but there will be times where you can step in and facilitate and the customers will notice and appreciate excellent service AND teamwork.

[@crustman5982]

@@YCLPM_Artwhy didn’t he do it?

[@mikLpkL]

Bus, not bust.

[@SiphiliSx]

"In order to indicate an order with no onions, fuse two hydrogen atoms into a stable helium atom making sure that the free electron exits the nucleus pointing towards position #1."

[@trppstar]

Lmfao

[@toddruss100]

It’s not nearly as complicated as it seems HOWEVER, when you have everybody and their brother bumrushing into Waffle House, it’s ridiculous, the stress & tension around the grill is extremely intense, I bowed out.

[@hwwelds9050]

If you have two or three grill operators cooking for 4 or 5 sales people, the system works great. If you have 1 grill operator cooking for 3 to 4 sales people, it would be really difficult to keep up with marking and cooking if you were slammed.

[@erikalindsey4114]

🧇🏡 stand your ground.

[@Dc-kk9bd]

3 hash browns make one a double in English means 2 singles and one double. To bad waffle house owners are too stupid to know English

[@b.d.walters9402]

@@hwwelds9050 I have always been the lone grill cook...(NOT OPERATOR). An operator is simply following a system...which is the "Waffle House Way".... I've had up to 6 waitstaff on the floor and I handle them all simultaneously by handling "tickets" not staff. I run the grill my way...not "THEIR" WAY. I will pull and drop my way and my plates are nicely designed...."MY WAY" .

[@casadilla111]

It seems like a needlessly complicated system, but it seems like a far more needlessly complicated explanation. It seems like they’re going through and explaining each individual order slowly rather than “hash browns mean they want hash browns. The further up or further across the plate it is, the longer you need to cook it, if it’s something’s covered up on the plate it means the customer doesn’t want it” etc.

[@brucemasterz7970]

I once knew a POW who said he communicated his position by using a slice of cheese, upside down mustard pack, a ketchup pack and 3 upside down jelly packs. God Bless him and those that rescued him!

[@hanspecans]

I’m 12 minutes into this utter madness. Guess I have to watch the whole thing.

[@mr458]

I'm blown away a group of adults came up with this and thought it was a good idea.

[@steviewolfeofficial]

They made this as a method for adults so fuckin dumb they couldn't read to have a system of visual cues to identify orders. Literally. That's why they went so far out of their way to not have a traditional ticketing or POS system because if your workers can't read...what good is any of that going to do? The same reason ABC liquor stores in the south have those dots on the side of the building; it was for the illiterate.

[@clydexmusic5342]

Pull 1 sausage. Me: can't do that in public

[@sleepyjoe7518]

This video is about to become very famous.

[@sarahspindler2914]

I’ve had college classes with less to learn than how to call in orders at Waffle House! I got fired on my second day of training because there was so much to learn in so little time that I couldn’t memorize anything!

[@adamhovey407]

I can remember the hash browns, that's pretty much it

[@dequetta_lashae]

Omg now I’m scared I start today august 31😱😱 I’m a slow learner and I have to make sure I get it right the first time or I’ll melt down . This is about to be a quick first day 😩😩🤦🏾‍♀️

[@yawni9207]

Dequetta LaShae how did you do?

[@calebcannon538]

Dequetta LaShae pull 1 bacon, drop 2 hash browns, mark order scrambled cheese double plate covered smothered chunked and diced and waffle on 2

[@danmccune6643]

Dequetta LaShae I start on Monday 10/12/2020. How did you do and how is it going??

[@gigatechphonereviews4219]

This the most complicated mess I ever seen

[@uhohmykokoro1616]

I just had my first day and I agree. It didn’t help that my trainer didn’t bother showing up 🙄

[@sarahpostpichal4216]

But once you learn it, you cant possibly ever forget it.

[@jamesbreeden1038]

@@sarahpostpichal4216 yes u can

[@ashleynicole5038]

Very very complicated lol I work here.. been here almost 3 months and I STILL have trouble with it smh.

[@sarahpostpichal4216]

I've worked here since since 1999. I've been asked to be a unit but always said no. This time I said ok.

[@robkoons1891]

At first i thought this was pure insanty. But having managed a truck stop and worked the grill many days it aactually is a genius way of doing things and once memorized allows a high volume of food to be put out wothout wasting times going through andnresding tickets. So i see why they developed this and why it allows them to push a large volume of orders out quickly and accuratley

[@BlackArroToons]

I used to work at a restaurant that served breakfast, and we used the receipt order tickets, which were overwhelming during the full rush. The marking of the plates here with all the symbolic, subtle codes would take lots of practice and memory if not combined with the order lists. The position on the plate, the angle of the grape jelly pack, cheese, etc. Some complex combinations there IMO! Credit to all preparers there for memorizing all of this.

[@calvin1864]

During rush how would you not regularly just bump into a plate and instantly mess up the order?

[@fleabitis]

I think the real question that underlies all of that, is this: do the line level employees at waffle house really do all this stuff? They damn sure don’t do it at my favorite waffle house. If I ever catch any of them fiddling with jelly packs where my scrambled eggs are supposed to go, we’re fixing to have us a falling out.

[@tgosnell9219]

When he says "ok now that u understand the basics of the pull drop mark system" and u rewind it 5 more times because u don't get it yet🕵

[@jamesjones3481]

Oh they don't train you on shit I learned more in this video than I did on a 10 hour shift

[@jasminalexis4986]

Lmaoooo! Me rn

[@tgosnell9219]

@@jasminalexis4986 I've learned it now being hands on

[@matthudspeth4909]

Straight up!

[@camclark0413]

I promise yall its not that hard once you get the feel and the flow of how things go you definitely gone get it down pack .....oh yea you also gotta MENTALLLY strong for Waffle House🧇🥓☕

[@rickybungalow8839]

not many of the servers know how to read. smart system!

[@josephorr5175]

I have a TON of respect for the employees that get all this right...everytime. TY WH.

[@josh_m]

How is this not satire??

[@autoimmunedefficiencysyndrome]

The real sandwich was the friends we made along the way 😋