Zelle scams rising: How to avoid losing thousands of dollars

Scams targeting Zelle app users are rising and criminals are getting more creative. Here are three expert tips to avoid losing thousands of dollars. FULL STORY: abc7.ws/3HaX0um

[@spocksvulcanbrain]

Another absolutely imperative must know tip: If anyone ever sends a text, e-mail, phone message or phone call that says something is wrong with your account and gives a website, link or number to call NEVER EVER DO IT! Instead, go to the back of your credit card and call that number, or call the bank directly. That way you know who you've called and are talking to. If the initial contact was legit, then no harm done, but if it wasn't (most likely) then you've avoided losing your money. ALWAYS ALWAYS initiate contact with the bank separately and you should be OK.

[@SevenElevenJunkie]

yeah if you're over 10, you should know this already. shecleanred the hard way. oopsies.

[@Deb_BG]

@@SevenElevenJunkie Don't be rude. Elderly people aren't always aware of the modern scams.

[@pinecedar180]

Ya pretty easy, just call the bank directly. No sympathy for those who don't know this

[@Uzodesign]

Just wanted to say what a wonderful user name you have. It should be on a T-shirt.

[@spocksvulcanbrain]

@@Uzodesign Thank you. 😊

[@parisattic]

#1 - Don't Panic #2 - Hang up #3 - Call your bank, using the telephone number from your bank statement #4 - Report

[@karenflores6513]

Exactly! That is what I did to make sure it was legit and turns out it was my bank calling regarding suspicious charges. Best to be safe than sorry.

[@jdl9623]

#1 & #2? You'll never need to panic and hang up if you never answered the phone in the first place. If it is real and the message is important, they WILL LEAVE A MESSAGE. Then you can listen to the VM, compose yourself and call the number on the back of you bank card. Calling a bank back after 1 minute if it is legit will NOT change the outcome of whatever situation it is. Never heard of a situation where the bank said because you didn't pick up the phone the very moment we called you but returned a call 2 minutes later, your money is all gone.

[@tibeklucio3418]

True They mostly scam older people .

[@kpsher367]

"Slow down, take a step back and THINK if it makes sense" that lady said it all.

[@timothyfitz1010]

Easy fix. If you get a call from your bank, hang up, call the bank or visit your local branch.

[@matthewestrada5217]

Exactly same with the IRS.

[@timothyfitz1010]

@@matthewestrada5217 exactly! Don't discuss financial matters with strangers who call YOU. Period.

[@adier1234]

@@matthewestrada5217 and the IRS doesn’t call

[@RoIIingStoned]

What if they say you won a million dollars??

[@matthewestrada5217]

@@RoIIingStoned see Timothy's suggestion

[@mohamedali9495]

Never do banking transactions over the phone. If someone calls you tell them that you’ll go to the bank and you don’t have time to talk over the phone. I never talk about my finances over the phone with anyone.

[@jimedwards4901]

That special agent looks like she could do undercover work at a middle school.

[@ArtTheSinger]

Another scam out is when you order online. You’ll receive a text alert from “usps” (and it look just like the website) saying your package address need to be updated and you have to pay $1 for the update. Once the payment info is submitted the next screen is blank. Now whomever has your debit or credit card info and your address. So immediately they can use your card.

[@lvteachme973]

Thanks for the tip.

[@CandieP]

This happened to me yesterday. I honored the text though.

[@MOE13576]

That's kind of a dead giveaway(no pun intended) right of the bat

[@foundationforbuilding-scar2060]

I needed this information.

[@foundationforbuilding-scar2060]

I needed this information. Thanks.

[@WTFVIDSok]

The real problem is that the banks will not step in to help. All Zelle money goes into SOME BANK SOMEWHERE. All they need to do is create a mandate that any scam money MUST be returned from the bank if it is a scam.

[@thomascrofts9545]

You are correct there is no accountability by the banks to protect their customers

[@musictosoothe]

Banks should be required to help because they are actively promoting zelle. They keep asking if we want to sign up....um no...

[@kevindukes8185]

Yeah I got scammed once by zelle , and my bank sent me a letter saying they can't go after the scammer

[@michaelknight2897]

Agreed. Countries that refuse to comply should be cutoff from all monetary intuitions and processes.

[@jiogcyihsugyiocjfdoivhphvw6821]

that wont happen bc the person gave the money away

[@thehulk1177]

The bank one I would have went into the nearest branch. I treat all emails and phone calls like their tell-a-marketers.

[@VirginiaEaston]

Beware of PayPal as well. Someone tried to scam me through Facebook marketplace as well, but catch on, and reported the page. SMH

[@m.olguin4322]

What did they ask you to do?

[@AskMiko]

If using Chrome, in the menu click “show original “ and it will show who sent the email. Often PayPal is spelled with an “I” (serif don’t to look like an”L” and the original email will appear in the html brackets. It will display who sent email, even if it says PayPal or Amazon in the from line

[@jkwjcw3ify]

They almost got me. I tried calling the bank, no one answers they are shorthanded these days. The scammers were very nice in the beginning but as soon as i began to doubt them they started threatening if I didn't do what they said, they were going to take all my money. I immediately started closing them out and they tried to block me from being successful, but I kept closing their page and logged out before they could succeed. I had to go to bank and close my 30 year account and open a whole new one. But Thank God I was safe.

[@witmail1828]

got you of what? it's a fraud for stupid people. Zelle never calls!!! it is an online tool

[@derrick3534]

Hilarious but frightening at the same time

[@6host_Casper]

Don’t assume your save. Have you changed your router password? If they know your name they probs know your internet provider. So look up how to change router password on KZbin if you haven’t done that.

[@cajbaf]

My mom is 88 yrs old and got scammed. They wiped her account clean. This is devistating to someone her age who is on a very limited income. They don't understand technology and/or have a hard time believing someone could do this. We have tried to explain it to her but they make it sound so real ( her words). Hopefully she learned.

[@vapeking466]

I am so sorry this has happened unfortunately they target the elderly on purpose because it's easier to scam them. Best bet is to teach the elderly but they often forget the rules. I had to take over my grandma's account to prevent this and just added her so she could use the account but any calls or main transactions go thru me!

[@thehegt]

So sad banking is not safe at all these day most of the money lost by computer, the old way we will never lose it .

[@Xboomer1]

I am very sorrowful... I am 69 and they almost had me....

[@bernieudo4399]

Don't answer the phone. Period. If it's that important you'll receive a letter. Or a visit from the police. If the message or ID says "Bank" call them. You'll know if they tried to reach you.

[@blisssing8449]

@@bernieudo4399 They have found a way to get caller ID's to be the names of banks. Better to not answer, let them leave a message.

[@robertbright2057]

This is where the F.B.I or other government law enforcement agencies including the government itself, should be involved. If these agencies and the government can get involved in foreign affairs and pull out all stops, why can’t they do the same for the citizens of this country.

[@Xboomer1]

They do... everyday... but a person has to send in a complaint... I send in a scam report to the Cybercrimes Lab....

[@Wileyg4lify]

There involve there the once who are robin people

[@HairbyNardia]

Exactly smfh

[@blisssing8449]

@@Wileyg4lify Yep, definitely an inside job

[@robertbright2057]

@@rayrayshebly8666 You should try contacting the FDIC this agency covers depositors accounts at each insured bank up to $250,000.00. They are quick and efficient and you can file a complaint online.

[@Nanobits]

Lesson number one, if someone calls you claiming to be your bank, IRS, or anything, get as much information as possible from them, then tell them you will call back and contact the real bank or IRS and check to see if what the caller was saying was correct, if not then turn over all the information you got the toe authorities.

[@truckingwithtobee]

Lesson number one. Hang up the phone. Don’t talk to them. Call your bank or the IRS and let them know that these people called you. When you receive those kind of text messages type in STOP. They are Phishing texts just like the emails!Don’t type anything else and do not answer the phone if it rings immediately after you send the stop message.

[@matthewcastillo9951]

Yep. There’s going to a lot more fraud since President Biden has hired 100k IRS agents not to mention giving Putin the green light to do cyber attacks on US soil. Apparently more And more people aren’t paying there fair share

[@TrollinOn22s]

People really need training in these type of scams as this is no different from fishing emails. My Company has training videos every year covering various fishing scams.

[@southernbellnc6241]

@@TrollinOn22s I am in IT and i had to learn all these scam ways and how they work

[@lvteachme973]

Right on!

[@chrismiller8748]

I use zelle all the time absolutely no problem but I can spot a scammer coming a mile away don't make no difference how good they are I love messing with scammers I live for it

[@CaraMarie13]

People also need to activate their bank apps so that everytime there is a transaction, you get an alert. Another thing that helps is not keeping so many accounts. I closed all my credit cards and am only using one for everything. I note on my budget everything i know will be getting charged to that card that month. And if someone does call "from your bank" ask what's it about and hang up and call the banks customer service number and make an inquiry.

[@Dwightstjohn-fo8ki]

Actually, do the opposite: have ONE card with a low charge amount for Amazon, and only use that CC for online charges. Keep it totally unrelated to any bank account. That's for starters.

[@easygamingwwiigamingchanne729]

Blames zelle. Proceeds to explain what essentially amounts to bank security breach. Someone at the banks is selling personal contact information to foreign organized scammers.

[@ttttt316]

I feel like zelle is supporting scammers

[@speedingAtI94]

Zelle is not well implemented by all banks. Most banks have horrendous software support for zelle. Citibank is one of the worst offender. It's Web interface and phone app look like written by monkeys paid with peanuts.

[@docaristic9898]

Banks and their call centers in Philippines and India....

[@forumboss2620]

Zelle is supporting scammers. In my industry we recently encountered three completely false scam websites, posing as the real manufacturer. The only accepted payment methods were Zelle and Bitcoin. We have learned that if an online vendor does not take MC Visa You should not purchase.

[@greatestever7623]

dont use these apps...simple

[@TarotsApprentice]

Never buy gift cards to "pay" anyone you don't know. Ever!

[@stallman30]

This is an example of fear taking over any sense of logical thinking. I feel bad for the guy but at the same time, come on.

[@TheCowboy4000]

So true. I've done retail jobs and the one thing they told cashier's is if someone is buying a lot of gift cards with large amounts of money on them to was to ask the customer why they are getting them or to alert a manager because it could be a scam payment.

[@AntonioMorgan-rf3ec]

​@@TheCowboy4000hello, did you also lose your money?

[@bernieudo4399]

I never answer the phone. If it's that important they'll mail a letter. Why? Because legally that's notice. Signed. Sealed. Delivered. No guarantee they can reach you. Don't answer the phone unless your expecting & the number is familiar.

[@jimdur5982]

Zelle: More trouble than it's worth. Get a second account for your savings. Use a secured card for online purchases.

[@heatherfeather9951]

EXACTLY

[@spocksvulcanbrain]

But you can't send money to family or friends with a credit card. That's what I use for Zelle for.

[@delconagher12]

Can't fix stupid. It's not zelles fault. These people did stupid things without zelles help.

[@luiggimondoli]

This is why I stay old school. Cash or CC. At least the CCs reimburse you every time there is fraud, even PayPal is better than all those trashy pay apps.

[@MattGarcyaDC]

PayPal is also some garbage

[@Wileyg4lify]

Did you ever got a fake bill that happened me like twice back in the days but I say no more cash

[@jiogcyihsugyiocjfdoivhphvw6821]

paypal is trash

[@TheFavoriteColors]

Debit cards have the same protections as credit cards, keep fear mongering

[@jerrysmith5782]

The OTHER problem with Zelle: Prior to Zelle, if someone gained online access to your accounts, they could only immediately send money to external linked accounts that YOU OWN. To send money to themselves, they would have to somehow create a new external account AS YOU, and then create an external link to that account, which takes 2-3 days, and then ACH your money to that account, which takes another 2-3 days. Those 4-6 days gave you TIME to detect and block the process by contacting your bank BEFORE any money is moved. Zelle completely removes that safeguard because the Zelle allows the impostor to IMMEDIATELY send money to ANYONE. The only safeguard that Zelle provides is a daily limit set by the bank (currently usually $3,500 or less, but banks keep raising this amount). My advice: Keep most of your money in a bank that doesn't offer Zelle (or any similar system), and only keep money that you are willing to lose in your bank that offers Zelle (or any similar system).

[@ln14517]

TIP: Always send $1 or less to confirm someone got the payment before sending over the full amount.

[@vapeking466]

That's a good idea! 👍

[@2Manchester]

@@vapeking466 been doing that for years

[@missbttrsctch]

That's EXACTLY what I learned from my partner! I've NEVER used zelle personally, only for the business and this is what he has me do!

[@sonebone7]

thats what other companies do to make sure you are legit lol

[@lvteachme973]

Great advice.

[@cynicannkeel8899]

My credit union gives me the opportunity to use Zelle, but there are enough other alternatives I can use. Don't answer phone calls with unknown numbers, don't open emails that look sketchy, know the credit union would never send requests by email. At least check in with your credit union/back before you agree to, or follow through with any transaction involving your money. I get emails telling me I owe the balance on large TV's, etc., regularly. Another one was addressed from the state dept of Unemployment telling me they'd deposited $8,900 in my account 😳. Haven't applied for unemployment in 25 years, and I know the state's not so generous as to give out random gifts. No idea what the point was, because I wouldn't open the email. There are thousands of scams online, because all it takes is to keep contacting random people until somebody bites, and a profit is theirs.

[@jiogcyihsugyiocjfdoivhphvw6821]

some banks dont let u choose lol

[@ttttt316]

yeah got scam from zelle and called the bank they can retrace the scammer but they said they don't want to involve. in other words, there are supporting scammers

[@AntonioMorgan-rf3ec]

Hello i can guide you on how to recover back all your lost money back to you without you paying any charges or fees

[@randyscrafts8575]

NEVER talk on the phone with anyone about a bank account. ALWAYS go into the office talk face to face with the teller. They have you on camera doing it. It's the only safe way to handle banking.

[@mariakristinahawl1640]

I never use banking applications. I only go to the financial institution and never do anything online.

[@kimberlyr.7712]

They tried that to me today but my daddy didn't raise a fool. I contacted Zelle and sent them the email.

[@NFGate]

Sounds like BoA needs to beef up its security system. All scams in this report are from BoA.

[@nellj9495]

They are now scamming clients of other banks. The common denominator here is gullible people.

[@shaggydawg5419]

beef up security??? How? Most victims are gullible, trusting or non technical people.

[@Phizzle248]

At the end of the day we are responsable for our own assets. Each of these people made a mistake at some point and compormised themselvs. The moral of this story is to understand what these money transfer apps can do and use them accordingly, and to never be complacent with our account security.

[@lateral1385]

I’ve always been passionate about cyber security. I became complacent with securing my accounts, and now I have paid for it. If there is a way in, they will find it. Review your account security annually and overhaul passwords. Always use 2FA

[@user-jy3zl2vp4b]

That is not fair. We all live somewhere, possibly have a car, have bank accounts.....that does not give ANYONE the right to steal our property, nor does it prove some fault on our part that we didn't lock it up enough! No one should be stealing our assets....the police and the banks need to PREVENT crime (aka be there to see it AS IT HAPPENS and prevent it) ....not just respond to it!

[@ds0904]

@@user-jy3zl2vp4b True, but we still need to he vigilant and protect ourselves by being aware, instead of relying on someone else to look out for us

[@stallman30]

Even though it is not the only issue, it is a first line of defense. People need to make sure they secure their Bank accounts adequately by having cryptic, strong password along with 2FA. And to try and use different ones across your accounts. Far too often people use the same simple, weak, easily guessable passwords across every online account they own.

[@jiogcyihsugyiocjfdoivhphvw6821]

the guy whos account got hacked didnt make a mistake, the bank let the account get hacked

[@florduran3208]

I never answer any calls! Just check your balance.

[@jackyM1985]

I had the same situation. They sent me the same text about my Zelle, luckily I don't bank with WF. So I think WF needs to check their data

[@miraclelove991]

Zelle is a third party not exactly the bank, all banks have Zelle. But I found out that they were a third party.

[@cbsp1411]

Unbelievable. I don't even use the Zelle app. I go in through my bank account to transfer money.

[@TheAnantaSesa]

And that takes from 3 days to more than a week sometimes. No legit technical reason to have to be subject to potential unregulated fraud just to get your own money where you want it fast. They even charge extra to send ach overnight fast which proves it can be done.

[@rachelleelias9488]

I have Zelle through my bank also. Almost all banks have Zelle. Again what is the point of a Zelle app, does it come with a Zelle debit card or something.

[@TheAnantaSesa]

@@rachelleelias9488 I can't see any point in the app existing. It doesn't seem to do anything.

[@bgregg55]

Be aware there is no protection at all on Zelle wire transfers. Once the money is sent there's no getting it back.

[@JUST_ONE_ID10T]

Also never use zelle to pay for anything. Zelle's terms-of-service tell you that you have to take a dispute up directly with the seller. So don't think you're buying that puppy or paying for rent using zelle. After you pay the seller blocks you. You'll lose the dispute with your bank. The bank will tell you to take it up directly with whoever you sent the money to according to Zelle's terms of service. It doesn't have the protections like using a credit card. Apple pay and cash app or just as bad.

[@vapeking466]

PayPal offers protection when paying for goods and services they will even refund you the money if the seller doesn't reply to them I know cause I have had to file a claim and also used to be an eBay power seller so I have been on both ends of the exchange before.

[@JUST_ONE_ID10T]

@@vapeking466 Depends on how you send the money with paypal. I once tried to buy something from another auction site that wasn't ebay and it said they accepted paypal. I paid and they refunded be back right away and wanted me to send the money to them as being a friend or family member so they wouldn't pay any paypal fees. The issue with doing that is if you do that and they scam you. you can't dispute it to get your money back. I am sure it was a scam and I knew better then to send it as friend or family member.

[@peeudo]

Zelle is perfectly fine to use if you know exactly who you are sending money to and you verify their phone number ahead of the transaction. Just don’t send money to people who aren’t in your contact list or to questionable strangers IMO. Due diligence is a prerequisite. Stay safe out there and don’t become a victim.

[@JUST_ONE_ID10T]

@@peeudo it could be a burner phone. Or an online phone number repaid with gift cards. You better personally know them if you are sending it thru zelle

[@TheAnantaSesa]

@@peeudo supposedly these people were sending it to themselves. It just sounds so wrong. Why did they need to delete their phone number from the zelle account? How could they still send money with zelle and no phone number? How are phone numbers still being spoofed after the new law went into effect last year 2021 they required phone companies to make sure the phone number matched caller id? Why isn't the anti terrorism and fbi aml depts investigating with subpoenas to track down the perps? It's like no one is doing their job or as if this news is old and from before the antirobocall law.

[@scottgould6590]

I blame Zelle. Improve your security!

[@valeriewalkerwhite9525]

How r u going to blame zelle..the ppl need to be accountable for themselves sometimes.. how is it not their fault as well. So you know McDonalds sells food not good for you but eat it anyway then blame McDonalds and the person who bought you the food? You are a fool. It's your fault.. eat better

[@MolloyBorja]

But its not Zelle being breached… scammers been pretending to be from the IRS, Amazon and Microsoft. Zelle being their most latest disguise. Its nothing new.

[@angelberthoteroful]

Improve your brain. Don't be a dumbass. Why would you zelle yourself back without checking your own transactions or calling the bank directly? Lmao

[@scottgould6590]

Valerie, well youre right you have a point as well. But I still think the companies themselves deserve some of the blame when things go wrong. Simply because they have the responsibility of making the best product they can. There are countless stories out there of those that dont, just to cut corners/save costs.

[@jiogcyihsugyiocjfdoivhphvw6821]

they did nothing. it was the fools giving their money away

[@stevenmckelvey4210]

I think these banks could make these apps totally safe if they wanted. Just like CC companies could make it where you have to prove who you are before accepting a fraudulent application.

[@SC-gp7kt]

Exactly!

[@jiogcyihsugyiocjfdoivhphvw6821]

but they dont want bc its ur money not theirs lol

[@marosobadallmigthy610]

the problem is people sendinging there money no one steal it they click pay so all this controversy about banks and zelle the person who give the scammers there online info or send them money, then blame the bank or zelle smh.

[@RB_Covered]

If we just stop and think for a moment like that lady said. It all ends there. Just STOP and think "Does this even make sense ". Then contact the bank "yourself"......

[@js5787]

My bank is constantly pushing ZELLE on me and I'm sick of it.

[@joannkelly7994]

Thank you. Stay blessed.

[@jimmy_jamesjams_a_lot4171]

DONT SPEND MONEY. If money’s worth anything anymore, then stick with cash. Businesses who aren’t interested in cash are saying they don’t believe cash is worth anything. What’s Zelle anyways?

[@1hellokittymeow]

I’m don’t see how this is still going on. The activity these scammers were asking them to do seems odd anyway. Why would a bank ask you to send money to yourself? The place holds and stop transactions.

[@user-jy3zl2vp4b]

As weird as it sounds.....the REAL rules for some of these businesses sometimes seem just as bizarre! (Cashiers saying they can't refund X until they do Y and then transfer it to Z, or restaurants saying you can't order a hamburger that way, but they can bill you for this other thing and "add" whatever to make the sandwich you want) People constantly have to come up with tricks to do what they need on computers....I have watched so many transactions done in such odd ways.....just to get the math to work. I think we are all fed up with HOW they credit us, just that they DO credit us. These thieves are just taking advantage of our trusting nature.....which is horrible, because one day all the trust in the world will be wiped out....i don't want to see that world.

[@jiogcyihsugyiocjfdoivhphvw6821]

no they dont, they let the charge go through

[@gailschwartz4037]

Actually if there is a problem with your account, payment from it or? The " Bank demands U show up in person to fix not the problem or discuss it!! They do nothing on the phone!! Only in person visits!!

[@RoseHeminger]

Thanks so much for exposing scammers... They are a plague to this world and what you are doing is admirable and amazing! *ExelaSupport* I'm your big fan.

[@Uzodesign]

Events like this are especially a nightmare for those people who refuse to learn tech since they'd be more easily fooled.

[@__maroon__]

This. It screams fraud. I’m stomped at how people would willingly think this was legit.

[@penyarol83]

There is too much tech these days. It’s overwhelming. A lot of people just can’t do it.

[@Ex-PokerGuy]

Easy...don't use zelle. I don't and have no issues being scammed. I don't use cash apps either. Problem solved

[@miraclelove991]

What about Apple Pay?

[@jiogcyihsugyiocjfdoivhphvw6821]

until......................................................................................................................................................................... the bank forces u to

[@TheFavoriteColors]

They can't force you to use a service, they can't force you to bank with them in the first place

[@crazygirlfun1]

if they ask you to buy gift cards its a scam 100%

[@squidy5891]

Thank you, I got one of the refunds scams. Thankfully I found this video before trying anything. I tried contacting zelle if this was legit or not but they make it impossible to contact them.

[@pamelahomeyer748]

How can you not see through that scam. If nothing else hang up the phone and call your bank and ask

[@denisemedina3297]

Yeah, hindsight is 20/20. So everyone who was scammed should be reimbursed. Why is Zelle still being used by your bank???

[@KB-ke3fi]

Amegy Bank is using it but I refuse to use it.

[@vapeking466]

Lots of banks are using it now I'm not sure why but must be an incentive to the bank maybe a small fee given to the bank or something.

[@Wagelbagel203]

Zelle is the best. Shouldn’t be deleted because fools like you exist.

[@TheAnantaSesa]

Why is zelle allowed to get away with funding terrorist fraudsters this way? Is the real question. They know the account number who got the funds and charges should be filed. Police dept and fbi just doing nothing?!

[@terintiaflavius3349]

@@TheAnantaSesa Zelle funds terrorists? Which group?

[@mynameismyname5124]

If someone with an Indian accent calls you from your bank, hang up and call your bank. Amazon called me to ask if I spent a ridiculous amount of money on something dumb, I hung up called Amazon back and there were no charges on my account. Take your time, question everything, these scammers will stay on the phone with you for hours if they need to. Lastly, never ever give out personal information over the phone, text, or email to anyone who reaches out to you 1st without verifying it first.

[@billconsig]

I was selling an item on Craigslist and a potential buyer sent me a very real looking cashier's check for the item and for its trucking. Then said the trucking firm wouldn't come unless I Zell'ed them the shipping money. When they insisted, I said I'd wait for the check to clear. It didn't.

[@TheCowboy4000]

That's why if anyone sends you a check call the bank FIRST to verify it to make sure it's real or else if you cashed it you'd be liable to repay it. I question everything nowadays 😂 can't be too careful

[@empressunicorn5617]

Never ZELLE YOURSELF ESPECIALLY WHEN YOU CAN WITHDRAW YOUR MONEY FROM AN ATM

[@thehegt]

Every online banking app have Zelle and wire transfer they made that for people to send money to friend and family and other hand they can steal people money too , i have hear bank employees stealing people money before they are the only people know too much about your information.

[@blisssing8449]

Not for much longer. Australia is removing many ATMs. It's a pilot project.

[@johdo9953]

When you have to send money in gift cards, you know it's a scam.

[@miraclelove991]

Everybody know now.

[@TheFavoriteColors]

How is that not self explanatory to use actual money, instead of buying random gift cards then send the gift card codes, you have to be a complete moron to do those round about actions just to pay someone

[@chillywilliedfw9093]

I thought that was a kid in the Thumbnail for a second.

[@BryceGarling]

I always hang up and drive down to the bank. Scams are too common. Odd people still fall for them.

[@rw7632]

Anytime your "bank" calls you hang up and call your bank.

[@mlite30]

Note to self: Don’t open an account with BOA lol

[@MrWildbill]

BOA -- Thanks

[@blisssing8449]

or wells fargro or chase

[@shad0wCh8ser]

Just so you know, ppl can find your name and DOB from social media. It's not that hard. Ppl post a lot of things. Just like posting bday pics will tell ppl when your bday is and then all the have to do is get the year by back tracking your age which can be listed on other things like a resume or what not. Plus, ppl can kinda determine if you're someone who is worth the scam by what you post. I see some pics of ppl, and I'm like you look like you have $$ to burn so that will def make scammers come after you. It's also why I keeps my social ghetto AF. 😅 And FYI, your account number is on your check. This is why I don't use written check if I can help it.

[@orlandoroque5327]

Thank you sir

[@Noname-jq8ec]

Number one red flag, Banks never call you, ever.

[@mradamc4455]

If you get a message call your bank directly from the number in the card, they also send email pretending to be your bank

[@scorpioempress63]

So, you don’t call your bank to check out the request and just comply? Lord have mercy.. 🤦🏾‍♀️ I just cant feel but so bad for people who have no semblance of common sense.. I don’t utilizes any of those financial apps. I’m also not naïve so, I’m not just going to do any transfers or transactions from a phone call or text. But that’s me…

[@alphaomega1351]

Won't happen to me. I don't use CashApp and never even heard of Zelle until now, but would never use them either. 😶

[@RandomCaliforniaAdventure]

Zelle is direct bank to bank transfer and has been around for some time. The only zelle transfer/payment that sent and received are to people that I actually know. Other than that....no one should be zelle any bank or anyone for that matter if they don't know them. Zelle itself made it clear only receive or send to people you actually know.

[@keeler1160]

Generally most scammers that call do not like to give personal information or a way to return a call. Always check who the caller is and ask for a call back number.

[@LTW530]

I always perform my transactions in person inside the bank. I never purchase online. I only use my credit cards in my usual stores.

[@dianaprince9311]

I don’t trust any of these cash apps too many scammers.

[@lateral1385]

It has very little to do with the app itself. They are good services

[@aztekempire]

@@lateral1385 i guess u never heard of the couple recently data breach

[@lateral1385]

@@aztekempire Data breaches on the system-end and scammers targeting users are different issues.

[@douglasvandyke7666]

I asked my bank to unlink my checking account from ZELLE and they locked me out from access to the account until I signed and acknowledged that they are not responsible even if I did not authorize the transaction. I was having a retirement directly deposited there but terminated it as it is too much of a chance to take.

[@y.r.9401]

Bank with a local credit union instead.

[@otakuman9576]

I was scamed not too long ago over computer graphics cards . It's whatever now but it was money lost that was needed. Stay alert folks

[@SandraGarcia-ho4lb]

Well,I am an old tech woman in a too high tech world. Use my credit union directly and they do alert me by a private email when the security division suspects illegally activity.

[@sunnynana8643]

I was in a restaurant and texted a friend asking what was the amount I owed her and that I would send it later through Zelle when I got home. I got an alert from Siri when I opened my phone at home to send the money telling that my friend's had changed and this was the new number to use ... it had changed by one number! Didn't send the money thru Zelle after that!

[@jimfarmer7811]

I don't use any bank apps or brokerage apps on my phone and I use 2 factor ID on my laptop.

[@edgar-mmxxiii]

Thats why I don’t bank on Bank of America it is the bank ridden with most scams, remember EDD unauthorized withdrawals. BoA is the most unethical and unsafe bank in America

[@spocksvulcanbrain]

That's dumb! I use WF and they were riddled with fraudulent charges, and accounts. No bank is free of all this. You have to be vigilant and constantly check for unknown/unauthorized activity no matter which bank or credit union you use. You can't trust them to look out for you.

[@edgar-mmxxiii]

@@spocksvulcanbrain if all of them are evil and you have no choice I choose the lesser evil. BoA is the most evil of them all. I am on USBank the least evil of them all.

[@Dwightstjohn-fo8ki]

@@edgar-mmxxiii TD bank in on public record as having an "issue" with auto-withdrawals and I got just short of 500. grabbed out of my 45 year old account on an Amazon debit . That account is totally unrelated to Amazon. The bank re-embursed after two months but never "closed" the fraud or ADMITTED that it HAD to be an internal bank issue, ON THE BANK, not me. The 'investigation" is still open, so technically the bank could reach in and "grab" the money back if they wanted to. In 45 years I've never had a bounced check or issue with the bank. THEY were the problem.

[@miraclelove991]

They was once outlaws and unfederated. Now they backed by Federal Reserved but they don't follow protocols. They banks have all the money insured.

[@TheCowboy4000]

Don't bank with golden horizon credit union 🙄 those idiots withdrew 1k from my account for a check I didn't write and their excuse was it was a typo when typing in the account number 🙄. I closed my account right after.

[@alfredaalfreda4328]

Thanks

[@farmerbold1144]

Scammers occasionally esp lately try to contact me via messages and get me to click an internet site. I call my bank sometimes but lately just ignore those criminals. So much corruption. So many thieves. So many liars and tricksters.

[@ginoturrella9985]

It is wondered if one of the benefits of the IRS having more oversight of these payment apps is so that the fbi can investigate crimes like this. If that is the case more power to them. Now these crimes can potentially be classified as bank fraud.

[@Al-ls9nk]

They should shutdown all these money transfers . USE your bank in person. Not one of these money transfers are secure even if they say they are. Your even taking a risk with online banking if man can make it man can break it.

[@vickieayres3879]

This is also happening on facebook. They copy one of your friends profiles and then your “ friend” tells you how they won money and you can, too. Scams look so legit. Now I question everything.

[@tweek0999]

I truly don't understand how people are so gullible these days and fall for these scams.

[@hermanrogers1325]

How do the scammers get the bank account number that’s what I want to know. People are walking around with their bank account number inside the iPhone I keep my banking account number inside my brains not in my iPhone

[@NhuTech]

Anyone loading all their private info, credit cards and bank info in their phone is just asking for it. ANY device where apps / software that can be loaded and is connected online can and will be hacked (common sense). I've never had issues using zelle...

[@charitohaught6561]

I received email and text about this all the time ...I always ignore..! I go to the bank myself

[@mariaarriola6329]

Exactly Zelle does not call or email!

[@davidwright873]

is that FBI spokesperson about 13? odd.....

[@APTTMHYforever]

She’s a woman of color so she’s probably about 55 years old🙃… black don’t crack and asian don’t raisin😂

[@willardwhitfield8363]

If a scammer has your account number why do they need you?

[@Nuttyirishman85]

Ahhh, the struggles of people who don’t live week to week.

[@kauigirl808]

I get messages from people impersonating my friends or family asking me if I had zelle. I ignored them.

[@melissaanderson821]

scams scams scams crazy world we live in

[@jenniferortiz1326]

Bank of America I was scanned out a $6500 and they wouldn’t even give me my money back please support nothing it was ridiculous

[@TheMrlucky510]

Did Bank Of America give you the money back?

[@shannamac3974]

Your bank will never call you without you calling them.

[@seattledude2022]

Exactly what happened to me a month ago. I told the buyer, I don't want to upgrade, not my responsibility to return you the money. Lol.

[@RyanBurnsRed]

Zelle itself is a scam

[@timothyfitz1010]

Really? Please explain.

[@CHMichael]

She gave them all the information the last time they called her. Giftcards? Doesn't everyone know that's a scam by now? i had a super legitimate sounding call a while ago - hang up and call your bank. (Not the number the scame gives you) - the bank didn't care by the way

[@Dwightstjohn-fo8ki]

I'm still INCREDULOUS that people on FB buying HAY, or other agri. products are always getting "rug pulled" and scammed. Basically, acting like the CONSUMERS they are.

[@maddie9185]

This is so scary.

[@0liverfarfan65]

Wow, Zelle is only from Bank to the bank, no one is supposed to call you or request anything unless you authorized it. Yet, before doing a transfer must know physically the address or person. So Alarming!

[@AB-ou8ve]

Public executions for these scammers, problem solved.

[@Semper_Iratus]

Just say no. 🚬👀

[@tibeklucio3418]

That is why I refused to get those promo card regardless of discount .

[@ShoppingwithRina]

This is so scary

[@fivedee3831]

Zelle scam AND what looks like a 12y/o FBI agent @ 1:18? Where am I?

[@Tkdanso]

Zelle has to do better. They should create system to track this criminal.

[@TheAnantaSesa]

They have a system. They know where the money goes bc they deliver the funds. If they didn't know then they couldn't complete the transfer.

[@MattGarcyaDC]

@@TheAnantaSesa even so they can't reimburse funds

[@TheAnantaSesa]

@@MattGarcyaDC maybe not for the first few transactions but after proving the user is a scammer then every future transaction attempted should be blocked.

[@ttttt316]

They do but they do not want to address the issue but if you take one penny from them they will put you into jail

[@TheAnantaSesa]

@@ttttt316 well that implicates them in the court of public opinion and the more they do it the less anyone will care if they get robbed (as long as the robbers don't hurt anyone).

[@spencerandersen5506]

I can't believe people fall for this stuff nowadays 😅

[@MrBellatronou]

It the bank employees doing it. Comcast employees use to do that.