Zhiyun crane 3 not switching on after 3 hours of use

This is a Crane that's been used for 3 hours
Zhiyun support asked me to make a video of the problem
This is it
They offered no advice
They couldn't get me a replacement
Be aware of this problem and a total lack of useful support

[@JimmyChupa]

Try double pressing the on and off button, it should get your motors to work again.

[@GigshotZ]

I tried that. No success. I also tried to contact their support line - no answer

[@user-he6lc2xx4g]

I have the same problem. Has anyone found the bug and fixed the problem?

[@yoyozing_zingisking]

Mine is on sleeping mode

[@shravanideepak2690]

same problem my gamble

[@artland1076]

Have you fixed it ? Same shit happeneds here

[@GigshotZ]

sent it back for a refund