ZKAccess 3.5 - Training

[@abednigondlovu4096]

Thanks for the training

[@adamsemmanuel3634]

I enjoy your teaching keep it up

[@simonsugri6494]

well done keep it up

[@hassanbirgawa1173]

Thanks for your helping us

[@navinmungal6006]

Hi good day, can you do a short video showing how to setup multi-card Opening please.

[@georgesdibeh7826]

Hello Thank you for the training But why did the real monitoring not work ?

[@ateLet-babyKurt]

April 17, 2018, this time is for my starting learning about ZKTeco but i cant understand this software but now January 21, 2021 i fully understand this software. A little bit add ons only for features but much better the 2.0 software for attendance logs

[@iliriifr]

Hello Am using ZKAccess 3.5 can you tell me How do i know if someone is using a copy chip in my elevator and to stop

[@navinmungal6006]

Hi good day, can you do a short video showing how to setup multi-card Opening please.

[@ADEQUATESECURITIESANDCOMPUTERS]

Hello,I done all configuration but i still can't open the door (invalid time period error message)

[@jkdjoseph]

How do you enable the device to add new fingers?

[@clubdetobi8316]

THE BATTERY BRO!!!!!

[@realnanak4809]

Hello mate, I have all users accessing a specific door. Which they shouldn't to, Only admins can access that one. I have them added as Personnel but still they do have access there, how do I remove them from that door only admins to be able to access it, do you have any training or instructions please? thank You

[@cheachettra1948]

Hello sir I want to delete user by software And access control f16 what can I do sir🙏🙏🙏?

[@pitamafi4830]

How Can you clear the duplicate access??

[@kima4022]

I do not have the ' get logs' option, is there any other tab that I can use?

[@ZKTecoSA]

Hi Kim, there is no other tab that I am currently aware of. The best way forward would be to contact our support line at [e-mail] so that they can give you more indetail assistance with your software issue. You are welcome to include a screenshot of our interaction when contacting them.

[@SmartReview24h]

Hi, can fix authencation failue on F18

[@fchux]

Do we have Macbook support for this software?

[@ZKTecoSA]

Hi Fadzai Trinity Chakacha, this software is not supported on Macbook.

[@zubairikrammuhammad6591]

Kindly tell me how can I inter lock 2 doors between wo panal. for example panal no 1 and panal no 2 I want inter lock door no 1 of 1s panal and door no 2 of the 2nd panal....? because software showing only 4 doors of each panal so how can we interlock between differen panal doors.

[@ZKTecoSA]

Hi Zubair, We have passed your comment to our technical department. If there is a solution we will post it here.

[@ZKTecoSA]

Good News! We found a solution to your interlock issue. You can download it from the link below. zkteco.co.za/downloads/knowledgebase/ZKBioSecurity&Access3.5-HowtoSetupInterlock.pdf Please Note : Interlock will show 4 doors when using a 4 Door Controller.

[@RISHISHRIVASTAVA1990]

Facing the issue with my 4 door controller After 24 hour door get open automatically And msg in real-time monitoring comes that intraday passages open.

[@ZKTecoSA]

Hi Rishi, please send a mail to [e-mail] with your device serial number for them to assist you with this query.

[@daisycampos4468]

How to load personnel on the device

[@renatomacapas5911]

I have accidentally deleted the admin with RFID and I can no longer open the Biometric. How to solve it?

[@ZKTecoSA]

Hi Renato, did you delete the admin on your biometric device or did you delete the admin from the software?

[@mussifanu_vlog]

Hi boss 4 door Access panel. Panel fuse getting overheating.. Wht is the reason

[@sisay-ri3pd]

pls send me the Setup of ZKTeco Software 🙏🙏

[@kentoo587]

Hello, I need to integrate this with bulk sms system to send attendance text to mobile phones, please assist

[@ZKTecoSA]

Hi Kentoo, ZKAccess 3.5 cannot support this intergration function.

[@newmiziri]

Hi, What is different between zkteco access and zkteco security?

[@ZKTecoSA]

Hi Salih, there are 2 key differences between ZKAccess 3.5 and ZKBioSecurity. ZKAccess 3.5 is a free to use software and is based for use on one PC. ZKBioSecurity is a cloud based software that can run on a server but you need to acquire a license to use it. If you need any further details kinldky contact [e-mail] or visit our website www.zkteco.co.za

[@yunisahmed4772]

how can I get the code that use the report of ZK in C# program

[@accesscontrol2698]

How can I export the access levels from ZK access control 3.5?

[@Mr.Jezzak]

What is in time zones error sync: file writing /reading error

[@ZKTecoSA]

Hi Ahkrilex, this issue will require more investigation from our support department, please contact them on [e-mail]

[@youssefelbanouri1069]

Hello Sir, Thinks for this training. I would like to increase the number of digits for the card number from 10 to 12 for card numbers. How to do this please ?

[@ZKTecoSA]

I'm glat that the training was able to help you! However not all devices will support this function. Can you advise what devices you are using?

[@youssefelbanouri1069]

@@ZKTecoSA MA300

[@syedadnan5080]

I am unable generate report older than one day.

[@ehoumankakou5938]

When I try to enroll a UHF card with the software, I receive an info telling me that the card number cannot be null. What is the source of the problem and what should I do?

[@ZKTecoSA]

Hi EHOUMAN KAKOU, I have been in contact with our technical department regarding this query. They ask that you please contact them at [e-mail].(you can screenshot our interaction here when contacting them).

[@samueloyetola4113]

1) I started experiencing an issue on our back door card detector so when a staff comes instead of the card detector machine to bring the staff name on the screen is going to bring "Verify no space" please what can i do to resolve this? 2) While I was troubleshooting through the ZKTeco software I mistakenly deleted the devices. Please, how can I add this device back?

[@ZKTecoSA]

Hi Toba, please send a mail to [e-mail] with your device serial number for them to assist you with this query.

[@Anaol_Tad]

why ZKT eco doesn't hold while my computer(server) is offline???

[@GregsonJamesMedel]

Do you have a tutorial on how to use sql server as database?

[@ZKTecoSA]

Hi, not at this moment. You are welcome to send me a mail at [e-mail] and I can get you in touch with someone who can answer your question about using a SQL server.

[@GregsonJamesMedel]

@@ZKTecoSA I already sent an email to email address that you've gave. Thank you so much brother

[@iliriifr]

Hello Am using Your Program ZKAccess 3.5 How do i know if someone is using a copy chip in my elevator and to stop

[@ZKTecoSA]

Hi Ilir, Please contact our support team at [e-mail]

[@immanuelbotha7978]

When adding a user the set valid time does not affect the gate i can still get in after the end date. How can i fix this?

[@joeljohn5527]

i have zk9500 i want to use with php (laravel)

[@aidaafiqahbintiazali7098]

Hi, for REPORT, how to set unlimited page size for 1 page? for now its only display 500 data

[@imsbd7740]

F18, But my ip install software says that Not connection with sensor for attaching Fingerprint even F18 in online, How can i solve it?

[@ajuztraveltech]

Nice Explanation of each section appreciate 👏🏻 May I have the software download link

[@ZKTecoSA]

Please have a look at the following link: zkteco.co.za/software/

[@yousafkhan3365]

User capacity extended able ?

[@ZKTecoSA]

Hi Yousaf, it is possible to extend the user capacity. You can contact [e-mail] to further assist you.

[@hone84]

What is the maximum number of cards that can be added in free version?

[@ZKTecoSA]

The free software can support up to 750000 users but the number of cards will depend on how many cards can be enrolled on the devices you use in your solution.

[@hone84]

@@ZKTecoSA is saw in the software that free verison is limited up to 2000 cards and 50 doors. Thank you.

[@imamsupangat395]

@@hone84 @ZKTeco - South Africa Can be upgraded this limitation (free license version) ?

[@frezasaga452]

can i install ZKTECO software in linux operating. if there is!! HOW DO I INSTALL IT IN LINUX PLATFORM????

[@ZKTecoSA]

Hi Freza, this will not be possible. Our software only works on Windows.

[@aamirhussain8186]

Can i use zkteco 3.5 Software of date validaity

[@md.biplobislam2825]

sir ZK eco k90 finger print ar software link plz.

[@youngjamaicansforchange8793]

How do you get the ip address of the controller

[@ZKTecoSA]

Hi, you can go to the search device under the device tab, it will show all the devices that are connected to your network.

[@Shady772]

@@ZKTecoSA how do you edit the IP address of a controller if it doesn’t allow you to edit under that Devices -> edit option

[@ZKTecoSA]

@@Shady772 are the controller and PC on the same IP range when you try to make the changes?

[@trofficial8385]

many question but no answer, why?

[@NikhilGNair]

we are using f16 model for 6 doors, once we tried to make anti passback system, its showing only one door in door combination selection. how we can make for all?/

[@evolintend]

Any one after connecting with SQL server to stop receiving automatic the data from the controllers,and in some cases the prrogram to delte whole database of itself?

[@mohideenyasir9353]

Nice

[@sohelmollah7321]

how to solve report and export data option hide in zkteco f18

[@rehnede]

Is it possible to integrate OEM software with ZKAccessControl via direct database inserts to enrol users and manage their permissions?

[@TDWPFan251]

How do you clear the log so "Clock is full" will stop?

[@simonkaondo5162]

My anti passback is failing

[@ZKTecoSA]

Hi Simon, Please send an email to our support team at [e-mail]

[@tatogelantia]

Hello, I installed ZK 3.5 and I have one question, When I insert the card in the program, if I am not loged in real time monitoring, the entry in the reports is not visible. Is this correct? If there is any other way that while I'm working in the program The entry of the person should be recorded in the reports?

[@sabahabid]

Total rubbish software, I suggest DO NOT buy it. too much complex and too difficult to use. No after sale services provided by company. Cannot Delete employee data after they resign. Software creates new employee data with "numbers titles" automatically. you cannot remove data created by software.

[@sanba06c]

The same question and my problem here. Have you solved it?

[@mustafakenany1310]

hello can I make access level depend on date ex. make access level to somebody from 1st in month to 30th in the same month

[@multitalentzone6202]

it's can

[@archiesabalza9923]

May i ask why the power supply for the magnetic lock dont have in my device i use the default setting for the jumper thank you for the answer

[@pcmacitnetworks6822]

No reply to all, nice zkteco no support from your unit. Is this made in China?

[@sanba06c]

Hello, what is "Disconnected" at Reports mean? I expected it to keep the log, but it changed to that status whenever I switched the menu.

[@ZKTecoSA]

Hi Tran for the best results on solving this query I will suggest contacting our support team ([e-mail]) as it most likely will need investigation on your software.

[@GitaPoletti-i9z]

Stark Expressway

[@a.....6295]

is there a way to access the data through php? i

[@caseymichael6327]

I need help ...My device isn't connecting to the software and the USB isn't reading the device is SF400/ID the serial number for my device is BIMW210660003

[@ZKTecoSA]

Hi Casey, we are unable to find your serial number on our records, our dedicated support team asks that you send n photo of the device with the serial number visible so that they can further assist you. Please contact them at [e-mail] with a screenshot of our interaction as reference.

[@roberto190419]

hi, how can i manage to set velid period for a user and that it respect that date, because mine is not respecting it

[@ediosmani9425]

Hi Zk Teco I want to know for how long does the zk access controller keeps in mind in the event for who went in and out without an SD card

[@ZKTecoSA]

Hi Edi, the controllers can store up to 100 000 transactions before it needs to be cleared.

[@sydneyngwenya9473]

@@ZKTecoSA hello, my speed face facial readers are picking up some faces but can't pick up some, there's enough light in one of the rooms then in the other its a little bit dark but its still recognising some faces but others can't be recognised, how best can i address this issue please

[@ZKTecoSA]

@@sydneyngwenya9473 Hi Sydney, Please contact our support team at [e-mail] or call us on [phone].

[@tatogelantia]

Hello, I want to know can i send this report logs automatically to my gmail?

[@ZKTecoSA]

Hi Tato, unfortunately ZKAccess 3.5 does not accommodate the ability to send report logs to your email account.

[@blessingonutube]

Does this support k40 model?

[@PhilleusMcChabzjR]

my MB1000 keeps on reverting time even after changing on device, how to set time permanent??

[@ZKTecoSA]

Hi Philleus, your query requires help from our technical team, you can reach them through mail on [e-mail]. Kindly remember to include your device serial number and the problem that you are currently experiencing when contacting them.

[@Tikmysta]

This is probably dealt with already but leaving this answer for anyone who has the same issue. Device syncs with server time and time zone, make sure (especially cloud solutions) these are correct then resync

[@ahmadgadafi6562]

Any limit of PC connected to system

[@sonnguyen6992]

how to import a file excel personnal in to sofware ?

[@nilannarotam6829]

How does the report show total hours worked per employee?

[@katlegoramz3588]

Its more of Access control than hours

[@stanleyvital4764]

Je n'arrive pas à me connecter, le message d'erreur est : add device failed!: Connection Timeout or Receive Timeout

[@uniteddrones7626]

Do I need to use zkteco rfid readers or can I use different ones

[@ZKTecoSA]

Hi United Drones, it needs to be a ZKTeco Reader, and it can be any standalone SDK Biometric Reader.

[@uniteddrones7626]

@@ZKTecoSA I can’t use a different brand scanner at all? I need something waterproof and reliable. I just like the main controller

[@akramnaeem1240]

I have 15 uFace 800 machines and I want to transfer user data + Protiret from one machine to another machine/s, how can I do that??

[@danishhassan75]

i can transfer from use or with software and i manage 50 machine if any problam contact me

[@md.biplobislam2825]

ZX access 3.5 user id are password ta ki hobe default vabe.

[@ItumelengMadisha]

How do I enable device fp

[@ineskaabar8023]

You just saved my life !

[@mjgstan]

Is there a way to automatically get the logs to the sql access database without clicking the "GET LOGS" ?

[@ZKTecoSA]

Hi Stan, unfortunetaly you can't get the logs automatically to the database without clicking on the logs.

[@8884-l8k]

Where can I download the SDK of 3.5?

[@nextdayu]

Good video, I need to software controller #Elevator Access Controller

[@ZKTecoSA]

Good day, Please send us your email address so that we can have our sales personnel contact you.

[@nextdayu]

[e-mail]

[@nextdayu]

Many Thanks

[@ferencilyes]

can someone tell me how I change the default time of the software pls?

[@mosquitohippy]

Does this version support MB360 facial recognition?, I'm having problems with that, any idea?

[@s4shizzle]

Yes it does

[@sueeeee2616]

My USB FB Sensor tells me that "Not connect with sensor" even though i already connected the device, would you mind helping me, thank you

[@Mhargani]

Now its not free right?

[@ZKTecoSA]

Hi Marghani, ZKAccess 3.5 is still free to use.

[@bonsky899]

@@ZKTecoSA how about the liscense? Do we still need it upon tranferring data base to other server

[@ZKTecoSA]

@@bonsky899 if the new installation requires the license again you can get it for free here: zkteco.co.za/software/ then scroll down until you find ZKAccess 3.5 and click on public key.

[@bonsky899]

@@ZKTecoSA got it thank you very much",

[@PhilleusMcChabzjR]

no responce from the support team

[@mizanurrahman1910]

k20 driver Link plz

[@ZKTecoSA]

Hi Mizanur, Please contact our support team at [e-mail]. Thank you.

[@umy7577]

وين البرنامج

[@ZKTecoSA]

Good day, you can download the software here: zkteco.co.za/softwarenew/standalone/ZKAccess_3.5.5.1.zip

[@reghur3969]

Hi I like video

[@Techtalks4u]

How to add attendance manually??

[@camcam99ish]

15:33 did you fart? lol

[@tycoon-6616]

the way he kept going like nothing happened killed me, hahhaaha

[@md.idrisali2495]

ভাই এই ডিভাইসের বাংলাদেশ দাম কত। আমাকে জানান

[@imsbd7740]

1000/-

[@emanuelcatraio6164]

Does ZKT time Attendance, do payroll automatically?

[@WattHowar-e9i]

Garcia Maria Brown Jennifer Martinez Jessica

[@alyssonaquino108]

BRAZIL ZK UP

[@SgGdkkfk]

Lewis Laura Martinez Larry Brown Thomas

[@BarbaraMoore-b8q]

Davis Jeffrey Harris Melissa Clark Cynthia

[@WattHowar-e9i]

Williams Jeffrey White Ruth Smith Scott

[@WattHowar-e9i]

Hernandez Jason Lee Michael Miller Karen

[@DszxbjjUgvnjeed]

White Amy Thomas Sharon Taylor Kimberly

[@chaley9093]

Terrible!!!!!!!!

[@abednigondlovu4096]

Hi mine is saying ip duplicate when I click okay, please help what can I do?

[@NANI-ji7og]

can i use it with proface x?