I am a newbie virtual assistant and your video helps me a lot for my upcoming interview with a client overseas. Very well explained. Thanks to you Paul! Great Job!!
@PaulNicholsonGO4 жыл бұрын
This video is broken into 3 main subjects. Individual Lessons below. Zoho CRM Free 2021 Introduction: 1:19 Zoho CRM New User Ace The Job Interview: 44:28 Zoho CRM Free Version Quick Setup: 1:18:06 Lesson Times 0:00 Introduction Zoho CRM Intro 1:19 What Is Zoho CRM and FREE Pricing Explained 3:33 Zoho CRM 1st Walkaround Tabs Explained 10:11 Add 1st Lead - Leads Explained 17:58 Convert Lead To Contact, Account, Deal 20:29 Zoho CRM - Contacts Explained 23:41 Zoho CRM - Accounts Explained 25:48 Zoho CRM - Deal Explained 32:00 Productivity Ideas 32:58 Mobile App Introduction 35:41 Collaboration Examples 43:19 Introduction Conclusion Zoho CRM Zoho CRM New User Ace The Job Interview 44:23 New User Introduction 45:18 New User 1st Walkthrough 51:27 Leads Explained New Zoho User 56:12 Convert Your leads To Contacta 59:29 Contacts and Accounts Explained 1:03:23 Deals Explained - Your Home In the CRM 1:09:15 Collaboration With Your Team Ideas 1:13:50 Mobile App - Take It With You 1:15:48 New User Conclusion Get Your Certificate pnuk.co/zohocrm Quick Setup Guide Zoho CRM Free Version 1:18:00 Initial Signup for Zoho CRM 1:19:50 Quick Tour Options 1:21:29 Downgrade To The Free Version 1:22:32 Invite New Users 1:25:26 Confirm Invites 1:26:22 Edit Data Sharing Settings 1:28:29 Remove Sample Data 1:29:38 Setup Conclusion - More Free Training pnuk.co/zohocrm
@ThinAir1083 жыл бұрын
I am a beginner in zoho. I want to share my organazation email inbox with my agents but can't find a way to do it. Can you help me please?
@davejonesconsultantsDJC5 ай бұрын
Thanks again for the excellent video! I do have another question around contacts and leads. We have a number of contacts we are planning on reaching out to. Can you have a Contact that is not tied to a lead right away? Some of our Contacts are people we haven't been in touch with for quite a while. They may have moved companies or positions. Is it possible to setup a contact first and then assign them to a lead afterwards?
@davejonesconsultantsDJC5 ай бұрын
Amazing video! It was exactly what I need to get started. I do have some questions. I'm not clear on using the email portion of the Zoho CRM Free version. We use Google Workspace for an email provider. I use Gmail as my client and my business partner uses Thunderbird (for now). Does Zoho CRM free version link to our email client if we send an email through it? Do we need to do that? What are the best practices around contacting clients via email and what do people using the free version typically do?
@coachchrisekwueme3 жыл бұрын
I have it and dont use it... and my business Coach leaned on me... So I'm here checking this out to see it's gonna be the CRM for us.
@PaulNicholsonGO3 жыл бұрын
Ah cool. More free training and a forum at pnuk.co/zohocrm if you need it too.
@peterhajjar24614 жыл бұрын
Well done sir. Today is my first time using ZOHO. Your tutorial is spectacular. Thank you for reducing my learning curve. Cheers!
@PaulNicholsonGO4 жыл бұрын
Ah Peter thanks for commenting I'm glad it helped. More free training at pnuk.co/zohocrm if you need it.
@hugodiaz69862 жыл бұрын
using Zoho for a project management class
@denicedunker23832 жыл бұрын
I have the basic Zoho account. Can you export an excel file from another source and download it to go directly into your contacts? Also I tried to sign up for free 15 day IT support and that doesn't work. Any suggestions on who I can call? Thanks
@daphneluke34892 жыл бұрын
Thanks Paul, am assessing Zoho Projects and CRM for our team. It looks like a good option from your presentation. Great overview!
@PaulNicholsonGO2 жыл бұрын
Glad it was helpful! more free training at pnuk.co/zohocrm if you need it.
@SharonDaniel1972 жыл бұрын
I completed the training video 3 times for clarification and understanding. I wanted to get the Certificate. Sharon Daniel I was so excited I found you. Thank you. I need help with transfering my excel adress sheet to Zoho.
@PaulNicholsonGO2 жыл бұрын
did you not get the certificate on completion? Drop me an email pnuk.co/contact I'll sort it out. I have a video on uploading from a spreadsheet it may need updating though. Have you seen it?
@maeetrixx52283 жыл бұрын
Thanks for this. Very helpful. Just a question, if I delete a note or activity will the other user be notified? or will it reflect somewhere?
@PaulNicholsonGO3 жыл бұрын
Good question. I'll ask the team.
@PaulNicholsonGO3 жыл бұрын
A deletion of the note is recording the records timeline. Owners will not be notified.
@PaulNicholsonGO3 жыл бұрын
more free training on zoho crm at pnuk.co/zohocrm if you need it 🤘
@okandejiarmstrong79322 жыл бұрын
Thanks very much Paul. how can I get certification for Zoho CRM after attending this class? Thanks.
@PaulNicholsonGO2 жыл бұрын
You click complete.
@huwtuckett41903 жыл бұрын
Hi Paul how would rate Zoho vs Bitrix
@PaulNicholsonGO3 жыл бұрын
Hello. I've never looked a Bitrix sorry.
@anandsinghbohra93033 жыл бұрын
Nice Video Paul, do we have training videos on what will be happened after closing the deal, video is all about Lead to Deal closed Stage? At What stage, Customer created in the CRM, do we have video on Lead to Cash ?
@PaulNicholsonGO3 жыл бұрын
Ah this is the free version. It only covers that much. I have videos on Zoho CRM Enterprise level too. I may need to update it though kzbin.info/www/bejne/e2ezmWaDnauHbLM
@umarhasnain73693 жыл бұрын
Is account and contact depicts customer? Or it is the company worker?
@PaulNicholsonGO3 жыл бұрын
Generally it is Companies (accounts) & People (contacts) you have dealt with. Someone you have provided a quote for. Obviously not all will win. So most will be customers but not all. You can setup a segment for TYPE employee of your company too. So can be company staff aswell.
@chopitupradio42862 жыл бұрын
This was great content. Thanks for sharing.
@PaulNicholsonGO2 жыл бұрын
Glad it helped. More Zoho CRM free training at pnuk.co/zohocrm if you need it.
@chopitupradio42862 жыл бұрын
@@PaulNicholsonGO i signed up for the free course thanks 🙏🏾
@AugustinTomasOBrienCaceres3 жыл бұрын
thank you for all this class. Your accent is from Dublin, Ireland, correct?
@robbartlett44263 жыл бұрын
No, more like northern England Lmao
@AugustinTomasOBrienCaceres3 жыл бұрын
@@robbartlett4426 Dublin is not 100% Irish accent. Northern England sounds closer to American too.
@robbartlett44263 жыл бұрын
@@AugustinTomasOBrienCaceres You've clearly never been to the north of england
@AugustinTomasOBrienCaceres3 жыл бұрын
@@robbartlett4426 i have been to Manchester and Stoke on Trent in the area and too quick. :-/
@PaulNicholsonGO3 жыл бұрын
haha I must have had a cold on this day. I'm from Yorkshire.
@flowergirl60353 жыл бұрын
Thanks for taking the time to make videos. When I make a presentation I create a mind map or tree of what I’ll do and what branches come off of it.
@PaulNicholsonGO3 жыл бұрын
Nice one.
@debrablair62013 жыл бұрын
New user. Paid version, I want to become familiar with system
@vishwamithran88532 жыл бұрын
Thank you so much
@PaulNicholsonGO2 жыл бұрын
No problem
@ГенриВася3 жыл бұрын
Brilliant explanation
@PaulNicholsonGO3 жыл бұрын
Cheers
@leolee1693 жыл бұрын
Thank you.
@PaulNicholsonGO3 жыл бұрын
You're welcome more free training a pnuk.co/zohocrm
@rii20184 жыл бұрын
Hi mate, Would be great if we could have a chat directly.
@PaulNicholsonGO4 жыл бұрын
Hello. Sorry I don't work 1 on 1 anymore. Here's a link to Zoho Partners I recommend and the discounts they offer. forum.z1exp.com/c/zoho-partner-discounts/198