Zoho Social Full Product Overview

Are you interested in using Zoho Social in your business? In this product overview, we guide you through the initial setup, post creation, monitoring, collaboration, reporting, & pricing of Zoho's social media management platform.
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Zoho Flow Full Product Overview
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0:00 Intro
1:14 Agenda
2:33 Initial Setup
9:16 Posts & Messages
20:27 Monitor, Connections, & Collaborate Modules
25:15 Reports & Lead Forms
33:26 Pricing & Plans
38:05 Q&A
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💻 ABOUT US 💻
At Zenatta, we are Zoho Experts and a Zoho Premium Partner that understands how to build systems that your employees will use. Giving you the information you need to make informed decisions about your business.
Our goal through this channel is to deliver useful tips and guides to help better your Zoho experience.
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[@cordialcontractor7211]

I note that this particular platform while having the ability to have a limited publisher create posts means that it's another yearly subscription fee unless you're willing to give them access to your account which has all the permissions. Would I be mistaken in that observation?

[@helenebovell8229]

Hi, I absolutely love your videos. Zoho is ever evolving, which I appreciate as a growing business, and you guys keep us up-to-date with your thorough videos. Question: I own a very small retail company and use Zoho for everything however because we are a startup we do t have the need for an on staff social media manager but can’t ignore the importance SM plays in our marketing plan and growth of our business. Therefore, we hired and external SM manager and was wondering if I can just share posting and schedule permissions with my SMM without actually buying a new Zoho One user license

[@Zenatta]

Hi Helene, We discussed your question on our most recent Issue of AZAAZ! We bundled it with a similar question but you can click here to jump straight to our response. 🎬 - kzbin.info/www/bejne/r4OWmomurKaCY6s#t=1m43s

[@stingrayvillacozumel6342]

Amazing video. I have one question though. If you have a post you did a year ago and would like to repost it, can Zoho Social go back and find that post and repost it on all channels?

[@Zenatta]

Hi Stingray Villa Cozumel, We discussed your question on our most recent Issue of AZAAZ with a screen share! Click here to jump straight to our response. 🎬 - kzbin.info/www/bejne/qZu7iGimiKh5mZI#t=3m39s

[@KeithKrupp]

Very infomative video! We are looking at implementing ZOHO CRM Plus but from watching the video, I believe we would need (2) brands plus the Social Premium for 2-3 team members. Any idea of the extra cost?

[@Zenatta]

Hi Keith! To my (Tyler's) knowledge, CRMPlus should include the Premium tier of Zoho Social. So, you should just need to pay $19.50 per month for any additional brands you require outside of the one that is included.

[@rightpricerealestategroup2227]

Question: About 12 minutes in you mentioned a direct message feature. Is that triggered by entering a phone number for the direct message recipient? Can it group direct message people?

[@Zenatta]

Hi Right Price Real Estate Group, We discussed your Zoho Social question on our most recent Issue of AZAAZ! Click here to jump straight to our response. 🎬 - kzbin.info/www/bejne/j3uxlmipfqqKrsU#t=1m39s

[@jdams]

In the message publishing section you have 8 items including UTM options. I only see 5 things, and no UTM options??

[@Zenatta]

It only appears if you drop in a link to the post.

[@lovelylocks1]

We have 2 Facebook pages as we are in 2 countries. Can we manage more than one page under one brand?

[@waynemartin2104]

You are only allowed 1 page per Brand.

[@micirox]

Can you make ads through the zoho platform?

[@Zenatta]

You can manage them through Lead Forms for Facebook/LinkedIn. This allows you to map fields and track ROI from your different ads within Zoho Social to CRM. However, you still need to create the ads themselves within the platforms.