I’m glad to hear that the recovery is underway and things are looking better. Also glad to see that the ocean ecosystem survived as well as it did and to hear that it’ll recover soon.
@DeeferDivingCarriacou7 күн бұрын
We're about to start repairing the boats, so we'll be able to do a little more survey work. We've only seen 2 sites, but we've been pleasantly surprised at the marine life.... So fingers crossed
@SummersideDiver6 күн бұрын
@@DeeferDivingCarriacou glad to hear that. And let’s hope that the pattern continues when you visit the other sites. Hope recovery goes smoothly and quickly!!
@johnmontgomery27357 күн бұрын
Sure glad things are trending toward the positive. Wish I could just jump on a plane and spend a few weeks helping where I could!
@DeeferDivingCarriacou7 күн бұрын
Really wish you could too John. We're hoping to have the boat hauled in the next week or so, so we can start to repair the damage we sustained there. Then we'll be fully back in action. Then we can properly survey the reefs and look at what we can do to tidy up or start repairs. Hope the water doesn't get much hotter though, as bleaching is the next concern
@JeanetteHenderson20158 күн бұрын
Great video. Been wondering about how the marine life looks like. Happy to hear about the offer you got on the donation 🙌🏽🙏🏽
@DeeferDivingCarriacou7 күн бұрын
Thanks Jeanette. Brian has been a massive help to us too with his offer and support.
@masseywillingham27408 күн бұрын
I’m the target audience. I primarily want a do everything smart watch for running/swimming, but also an occasional (3-4x per year) diver. The mk2 is too bulky for daily exercise.
@DeeferDivingCarriacou8 күн бұрын
I'm thrilled that you love the G1. Racquel on the team loves it too. She'd like the 42mm MK3, but does not want to commit to the additional price just for a colour screen. Great product.
@shevstrolls10 күн бұрын
This was such a helpful review! One question - what shoe size do you wear Nora? I wear regular converse diving regularly, US size 8. Wondering if I should go up to the large or stick with the Medium
@DeeferDivingCarriacou8 күн бұрын
Nora wears a US size 8 and has small booties. She's got the large. I'd go with the large as the medium has a smaller blade too
@reggiefarr578813 күн бұрын
The inflator hose is in the middle to allow for easy decent which u mentions as one of the things u like. Also, Xdeep has an option of three different lengths of the hose when ordering
@DeeferDivingCarriacou11 күн бұрын
Hi Reggie. Many of the BP/W configs that we dive have fast flow deflators, which is what we really like. I just found that the placement of the hose in the middle of the wing meant that I felt the hose on the back of my neck/head - which I was not used to. I also found that I could have done with a slightly longer hose, because of this start point. Its certainly something a prospective buyer should be aware of, as they will need to get used to it
@IntuitiveIQ14 күн бұрын
The MK2 is too big, too heavy on the wrist, and too expensive. The G1 does everything the MK2 does, except the things you (I) don't need. And in black, it looks really nice. 😁
@DeeferDivingCarriacou11 күн бұрын
I go with you on the MK series being expensive! I prefer the heft and size of the MK versus the G, but thats why I love the Garmin package - you're able to have the options you want. Whether thats the monochrome G1, the smaller MK2S or the 53mm MK2. I'm glad you're enjoying your G1, and I hope you're able to keep diving often
@CritterHunter17 күн бұрын
Critters for the win!
@DeeferDivingCarriacou17 күн бұрын
Hey Justin.... You and Nora would get on well... Let's see if we can make our planned trip to Dauin to dive with you happen (not sure we'll be there in November as planned after the Beating from Beryl)
@CritterHunter17 күн бұрын
I like the strap clips a lot better on the fourth element, much easier to change to the many after market ones, or when needs replaced. By the way they also come in black with orange highlights (and many other colors), and it looks awesome
@DeeferDivingCarriacou16 күн бұрын
They've got really good customer service too. Nora has had an issue with the fins, and they're offering to replace them free of charge. Can't argue with service like that!
@dianne.murielrobidoux900823 күн бұрын
To date this one describes the hurracane very real timelaps and informing what was and is avaliable on the island. So sorry for you all😢.
@DeeferDivingCarriacou23 күн бұрын
Thank you for taking the time to watch our video and comment. Its been a tough 3 weeks so far. But each day we take a small step forward and move closer to returning to some semblance of normal. I have a roof on my house again, it's made from mashed-up, scavenged galvanized, but it's a roof. Windows and electricity are next on the list - this solar charger for a mobile device has been a godsend!
@peterbynoe945724 күн бұрын
Hi from Barbados 🇧🇧 prayers island .
@DeeferDivingCarriacou23 күн бұрын
Thank you from Barbados....
@bubblef807324 күн бұрын
22 second intro i lost interest at 0:15
@DeeferDivingCarriacou23 күн бұрын
Ok. Thanks for both your feedback on our video and also your attention deficit issues
@YolandaHannaYoHan25 күн бұрын
I was born and raised in The Bahamas and reside on Grand Bahama Island. I have experienced tropical storms and hurricanes all my life, most recently Category 5 Hurricane Dorian in 2019. It was surreal. We made the necessary preparations and we still weren't prepared for the impact, flooding and loss of lives😢. Hurricanes are unpredictable. My heart goes out to you and the residents of Carriacou. Recovery is a slow process but you will get through it and rebuild your beautiful island🙏🏾
@DeeferDivingCarriacou23 күн бұрын
Thank you Yolanda. We've seen the recovery on so many other islands and we can only hope ours will recover quickly too. We're not a wealthy island, with no real industry (even tourism), so this may be a slower process than many would like....
@solimanius396625 күн бұрын
I am ordering a sidemount set from them next week. I have spoken to Landon as well as he often returns emails and calls. Helps that Edd Sorensen likes them too. Might hit up Landon for some training as well. Thanks for your review. It was informative.
@DeeferDivingCarriacou23 күн бұрын
Awesome. I've been a fan of their gear for quite a few years now. Landon is a really good guy
@tinonga325 күн бұрын
Love it! I'm using Descent G1 as a secondary to my Perdix for solo diving. Also as a everyday smart watch, as well as a great cycling computer. Sync with any ANT+ and Bluetooth sensors.
@DeeferDivingCarriacou23 күн бұрын
The G1 syncs with a AI sensor? I didn't know that!
@johnscott278227 күн бұрын
Our heart goes out to the people of Carriacou. We experienced hurricane Allen in 1980 a cat 4 hurricane, and trust me I never want to experience this again. You will rebuild with resilience bearing in mind our vulnerability. God bless🙏
@DeeferDivingCarriacou27 күн бұрын
Thank you for your sentiments... Thank you for your comments
@davidmiles-hanschell28 күн бұрын
My heartfelt sympathy extended to Carriacou, Petit Martinique on 02/07/2024 and now extends to Your Family at Deefer Dive in particular today. I pray You and all with You will be able over coming weeks months to summon the strength of will, have good health and be able to acquire adequate support to recover fully from this catastrophic effect of global warming. We on little Blue Planet are all in this together.
@DeeferDivingCarriacou27 күн бұрын
Thank you David for watching and commenting...
@SummersideDiver28 күн бұрын
Glad you all made it through this experience! And thank you for using this platform to help your community, I have gladly donated and will share this video with my local dive community. Blessings to you all
@DeeferDivingCarriacou28 күн бұрын
You're the best! Thank you and all that follow you too
@user-iv4rh9rx9j28 күн бұрын
Thank you for your video, I recognise your British accent, I was born in carriocou, living in the UK England most of my life. Thank you and your family.
@DeeferDivingCarriacou28 күн бұрын
We all love this island we now call home. Thanks for reaching out to us and watching
@neelandrennie879128 күн бұрын
Dude best most informative video 📹
@DeeferDivingCarriacou28 күн бұрын
Appreciate it! Thank you
@paulyneskipsey28 күн бұрын
Good video with explanation of what happened. Glad you made it through.
@DeeferDivingCarriacou28 күн бұрын
Thanks Paul.... We'll hopefully provide some updates over the coming weeks
@johnmontgomery273528 күн бұрын
Wow! I was praying for you guys as i watched the path of the storm. What a Tough thing for people to be going through especially without many resources. Im gonna do what i can to donate.
@DeeferDivingCarriacou28 күн бұрын
Thanks for thinking of us John. It's the lack of resources and thus the lack of any sense of control over the rebuild that's the tough part. We're trying now to get hold of a builder or an electrician, but with this level of destruction.... We absolutely appreciate every morsel of support too, so thank you again for thinking of us
@racquelartuz89818 күн бұрын
@johnmontgomery2735 thank you 🙏
@racquelartuz89817 күн бұрын
Thank you John 🙏
@lisabadal204029 күн бұрын
❤
@DeeferDivingCarriacou28 күн бұрын
I'll be in touch soon Lisa.....
@cumulus146829 күн бұрын
Glad you are all okay. My Grandmothers house lost its roof and all possessions destroyed. Did my open water with you guys a few years ago. Best of luck, hope to come down in October to help with the clean up.
@DeeferDivingCarriacou29 күн бұрын
I'm not sure there was a building untouched. It's heartbreaking to see the human impact, and to know so many people do not have the resources to rebuild too. We look forward to seeing you when you're back. Hopefully much of the cleanup will be done and we'll be onto the rebuild everywhere.....
@Forestamp2024Ай бұрын
Did you try it in freediving, does it measures live depth, or just at the end of the dive it shows how kuch depth that was?
@DeeferDivingCarriacouАй бұрын
No. I'm not a fan of free diving, so didn't try that mode
@bigcity2085Ай бұрын
I'm sure you have no power nor internet, post storm ; but let us know how you fared when you get up and running. Good luck.
@danieledm0101Ай бұрын
I’m having the idea recently to sell my iwatch 5 series, and the suunto D4 to get this one , any thoughts on that?
@DeeferDivingCarriacouАй бұрын
If you can stretch to an MK2 then I'd suggest that would be the better choice, as the brighter colour screen makes a difference. If budget is a major factor, and you're ok without colour (but much longer battery)* then you won't be dissapointed
@bigcity2085Ай бұрын
Still standing ?
@DeeferDivingCarriacouАй бұрын
Hey fella. Yes. We have a new update video ready to go live following the impact of Beryl. We're still largely without power or internet on the island... But things are slowly getting better
@bigcity208529 күн бұрын
@@DeeferDivingCarriacou Glad to hear it. Looks like paradise got spanked pretty hard. Good luck out there.
@bigcity2085Ай бұрын
I think I just saw your building after Beryl went thru....you guys okay ?
@DeeferDivingCarriacou29 күн бұрын
We're here fella. Thanks for reaching out to us. Check out the latest video on Beryl.... I don't think any of us want to go through that again
@peterpanci78Ай бұрын
Can you compare with suunto ocean?
@DeeferDivingCarriacouАй бұрын
I'd love to... If I could get my hands on the Ocean. By all accounts it's a more direct upgrade to the D6 and aiming at the space the Teric dominated....will be interesting to see if the battery life is better than the D5
@peterpanci78Ай бұрын
Also, do you think how important AI is to many thanks
@DeeferDivingCarriacou29 күн бұрын
Personally..... I'm not a fan of AI. I think it's an excellent technology looking for a problem to solve. Whilst knowing what your SAC rate is right now, or a calculation for how long you could spend at a depth may be nice to know for some divers, it fails the '3 what's' test. 1) What is it? 2) What does it mean/tell you? 3) What are you going to do about/with it? Imho save the cash and treat yourself to another diving holiday
@peterpanci78Ай бұрын
Hi buddy, I am looking to buy a dive computer and I don't know which one between mk3 and g1. I dive 2 times a year Many thanks How its the display under water
@DeeferDivingCarriacou29 күн бұрын
If you're only diving twice a year and have good eyesight... Go for the G1. Has almost all the features of the MK3, except the ai and wicked colour screen, but you get much longer battery for 1/3 of the price....
@ABCDiverАй бұрын
Private equity firms only care about safety only to the point that it doesn't start costing them more in legal fees. So they will absolutely sacrifice training and service quality to get more instructors. I think they will make it even easier to become an instructor.
@DeeferDivingCarriacouАй бұрын
While it might seem that PADI’s owners would benefit from lowering instructor requirements to increase pass rates, I’d argue the opposite. Allow me to explain: 1. Standardization Across Agencies: Currently, most training agencies, including PADI, NAUI, SSI, and SDI, adhere to similar instructor qualification standards. By actively participating in the creation of higher instructor standards, PADI positions itself as a leader in the industry. If these new standards become widely accepted globally, PADI will be recognized as the agency driving positive change. 2. Market Dominance: PADI’s dominance in the market isn’t solely due to its high prices. They strategically limit access to low-cost cross-overs and IDCs (Instructor Development Courses). By doing so, they maintain their reputation for quality and exclusivity. If PADI champions higher standards, they can leverage this reputation even further. 3. Trimming the Instructor Base: Implementing new standards won’t be easy, especially with the existing instructor base. However, PADI can gradually phase in these changes. By doing so, they’ll reduce the overall number of instructors while ensuring that those who remain meet the elevated standards. Quality over quantity. 4. First Mover Advantage: Being at the forefront of new ISO standards gives PADI a competitive edge. They can command higher prices, attract serious divers, and enhance profitability. It’s a win-win situation. In summary, PADI’s pursuit of higher standards isn’t about sacrificing quality for profit; it’s about securing their position as industry leaders and ensuring a sustainable future. This is what their PE owners will be looking for. I'm aware from industry insiders that PADI are trying to position themselves as the ONLY people that can be trusted to create a new set of 'ISO" type standards for the scuba training market. They have the leverage to make that happen - and this proposal means they also have the temerity to thrift the number of dive shops and dive instructors (particularly if they're not making them much money).
@sonickchriАй бұрын
Thanks for this explanation. 9:27 So do you mean to say, if I have a back inflate BC and I am overweighted (consequently needing to add more air), at the surface, the tendency to push me forward will be exacerbated since I'm over-weighted and need to add more air to the BCD?
@DeeferDivingCarriacouАй бұрын
Yes. That's exactly what we're suggesting. If you're diving over-weighted then more air will be required in the air cell to compensate. When the aircell is more full it is more likely to want to tip you forward as this is the way the cell is designed to hold you. Correct weighting is much more important in scuba than many people believe.
@stevieb300Ай бұрын
I like that it has a casio look. Good for the gym when not diving.
@DeeferDivingCarriacouАй бұрын
I've had quite a few people point out that they like the understated, simple look. I'm not sure about the little window on the right though. But Racquel loves it.
@badgett832 ай бұрын
This watch is for someone who wants an every day smartwatch and use this as a secondary backup dive computer or a primary computer. For me, this is going to be a backup computer. A dive computer you will never forget.
@DeeferDivingCarriacouАй бұрын
Since the majority of divers don't use backup computers (a lot still don't have a primary either), this is a good, fully featured dive computer at a reasonable price if you're looking for a watch style. The fact it has all the smart watch features of its bigger siblings is what seperates it from the Suunto D4/6 for me. And its surprisingly robust too. But I hear you.
@emmie45462 ай бұрын
I have high cheekbones and the seals constantly broken because it is what is the best mask you suggest for a person like me ?
@DeeferDivingCarriacou2 ай бұрын
Without more to go on, its hard to say. The main thing that denotes whether a mask will fit or not is driven by face shape. You'll also typically find that for angular faces and ones with high cheek bones or prominent laughter lines, then a "frameless" mask with a soft skirt is a good idea. The way I recommend trying on a mask - obviously go to a dive shop - but get the strap out of the way and put the mask onto your face. Gently suck in with your nose, WHILST HAVING A SNORKEL IN YOUR MOUTH, and see if the mask sticks to your face. The snorkel is important, as your face shape will change when you have a snorkel or regulator in your mouth. So you'll get a better gauge as to whether it seals or not.
@TanjaHase_Fronczek2 ай бұрын
In my opinion PADI earns enough as is and if they become even more greedy it will hurt them in the long run. I am no instructor… only a diver but honestly only doing my cert with PADI as the SSI dive center close to me has an instructor I do not like on a personal level. I would have preferred the SSI… dive center as it offers different courses.. from different companies where PADI only has their own. The Instructor at PADI is awesome but it is hard for him to stay competitive as PADI limits him to their own courses… I am convinced many small but awesome dive centers will have to close as they can not stay competitive. Having only bigger PADI dive centers will kill the family / comfy feeling you have in a small dive center and give it the pure business feel which would for me be a reason to quit. P.s. I live in a pretty “rural” area and if I would have to drive to a big dive center in a bigger city I would have never started diving. So we have 2 small dive centers within a reasonable driving distance.
@DeeferDivingCarriacou2 ай бұрын
Lets not forget that each dive shop is independent of any training agency. To the dive shop the agency is simply a supplier (granted one with a great brand presence). If the price for the service/product from the supplier gets to high, the dive shop simply needs to choose a different supplier - that's the beauty of a free market. Will the other supplier have the brand? No, but that's the trade off. I'm sure the guys advising PADI have identified that future growth in the market is not going to come from only offering diver training. It's going to come from offering a diverse service portfolio. PADI have a strong brand and they're starting to use it outside of training. How you see this (good/bad) is the challenge, and how dive shops and other training agencies respond will be key....
@eyeofthediver2 ай бұрын
2:15 If @Dave2D reviewed fins. 😂
@DeeferDivingCarriacou2 ай бұрын
LOL.... Indeed! I may have taken some poetic license to copy Dave2D :)
@OfficialKiloy3 ай бұрын
Gopro hero 9 or insta 360 x2?
@DeeferDivingCarriacou3 ай бұрын
I'll be honest - I have not used the X2 so don't know how much of a generational leap it was between the X2 and the X3. I have however used the GP9.... and ditched if for the DJI Osmo Action very quickly. The 9 was unreliable, overheated and just too many times didn't record the footage. Apparently this was fixed only in the 11. Something to do with the processor used being too weak to handle the 4k shooting with all the image processing etc.
@JannatiNeha3 ай бұрын
Doing my Divemaster course with Angel Divers here in Perhentian. I've been in the shop dawn to dusk helping, assisting, keep the shop. Worst but most fruitful part is carrying the oxygen tanks. I'm thinking if I were ever to open up my own dive shop, this would come in handy. the extra heavy weight pull-skill. Apart from that, I've panicked before every test, and passed it by keeping calm somehow... Things have been great so far. Almost a month in the ocean is going to be great. P.S. - I'm scared about my swim test. I feel like I have no form. Any ideas how to ace it well?
@DeeferDivingCarriacou3 ай бұрын
Hey Janna.... I've just completed a DM course with somone here who was feeling the same way about her swim tests. Remember, the watermanship skills are 5 skills together where you need to score 15 points over the 5 skills. Focus on what you can do, then put energy into what you think you can do. My approach - nail the float and equipmenr exchange. That's 10 points. Go hell for leather on the inert diver tow - you should be able to get 2-3 points. Get a good rhythm on the snork swim and aim for 2 points..... which means you only need to complete the 400m swim to get the 1 point you need. No time, no pressure.... just don't stop. You gotta have a strategy and play to what you can nail... Hope that helps
@JannatiNeha2 ай бұрын
@@DeeferDivingCarriacou thank you so much. that really helps. However, I've extended the course for one month to get more diving experience....since I don't get much of it at home. My name's Jannati by the way, it's cute the way you shortened it though. I'm really glad you took the time out to reply...
@scubasirens3 ай бұрын
Thankyou, should have seen this before I did my divemaster course, course not internship, but in behalf of future dive pros, thanks for this great vid...all points covered.
@DeeferDivingCarriacou3 ай бұрын
Glad it was helpful! What were the highlights of your course, and what would you change if you could go back and do it again?
@stevereilly3 ай бұрын
The Garmin warranty is second to none. They really look after customers.
@DeeferDivingCarriacou3 ай бұрын
In my experience.... I could not agree with you more! I had an issue with a stiff button on my MK2. It was 2 years old, and yet they still replaced the unit under warranty. Really top class service.
@stevereilly3 ай бұрын
@@DeeferDivingCarriacou They replaced my T1 sensor with a T2, then my first Mk2 with a new one, but then that had stiff buttons so just sent me a third one and new T2. Great service and super nice to deal with!
@stevereilly3 ай бұрын
Very helpful review, thanks. Steel or aluminium though for warm water and travel....
@DeeferDivingCarriacou3 ай бұрын
Nora has the steel plate on hers, which means she does not need to carry any weights at all. She still loves it too
@stevereilly3 ай бұрын
@@DeeferDivingCarriacou decisions, decisions! :-)
@jonnieinbangkok3 ай бұрын
Just buy a pair of Apex RK3s and be done with it. If you're an alphabet person, it comes in pretty colours like pink and yellow 😂 😂 😂
@DeeferDivingCarriacou3 ай бұрын
The RK3's are too soft, and the HD's too heavy... And they don't come in teal 🩵🩵🩵
@AndrewS-ht3uo3 ай бұрын
Over my 15 years of diving I’ve learned to avoid PADI like the plaque. As you mentioned, they’re not owned by divers but those seeking profits. When I used PADI for my professional certs and operations I would barely make any profit after having to pay their fees and cost. This is a common narrative with every other dive shop or instructor I’ve spoken with and why so many are leaving PADI for TDI/SDI or SSI for example. Both of which the dive center or instructor has very little overhead cost from the agency making it more profitable for the dive center and a better deal for the prospective or advancing SCUBA diver.
@DeeferDivingCarriacou3 ай бұрын
A sentiment I've certainly seen many times. It's down to the dive operations to allow a supplier to take a dominant position. We have it collectively within our grasp to vote with our feet and make any company the preferred partner. But.. those preferred partners have to do a job for the market which is better than the incumbent market leader .... And apart from fees I don't see that. Where is SDI/SSI's marketing strategy to drive new diver acquisition? That's something PADI does well
@JL-si4hc3 ай бұрын
In some ways, PADI has created its own problem. The pyramid scheme of instructor creation (and fee collection) creates the need to support these instructors with PADI staff. Dive centers are incentivized to get a CD and run IDCs to get better discounts from PADI and drive more shop revenue through instructor training - creating more competition along that way (as every dive instructor has delusions of running their own dive shop - thus perpetuating the PADI support issue). The plethora of instructors does not lead to better training, but just drives prices down is a race to the bottom. PADI has moved to almost all e-learning (in China where I am, physical crews packed are no longer available). This reduces cost significantly, but their IT systems are practically unusable for student management (ie class creation, student tracking, etc. ). And these changes for profits have done nothing to improved quality of training or less QA issues.
@DeeferDivingCarriacou3 ай бұрын
I can not argue against any of those salient points, unfortunately...
@davemckinnon98553 ай бұрын
Glad you mentioned the PADI members who maintain the membership but are not necessarily full-time Dive Professionals at a PADI Dive Centre. While it may be argued these members bring little revenue to the “agency”, some of these may be a good source of guaranteed income, in that they renew their yearly membership (automated renewal - hardly labour intensive), require little (if any) assistance from agency staff, and generally maintain high standards (still providing PADI with low cost marketing opportunities), while purchasing training material (already established and available via online platforms, at fairly high cost, to the Dive Professional). My argument: the “benefit” to “cost” ratio (associated with this category of PADI member) is very high, and thus worthwhile keeping, as the margin is high.
@DeeferDivingCarriacou3 ай бұрын
I hear that argument, and with an experienced independent operator I am sure you're correct. But what about the newbie who did their IDC down in Wherever last month, has a few sets of gear in the garage and now fancies setting up as an independent or freelance. This is the bigger segment and also the much bigger risk/cost. Someone needs to teach them how to buy materials, assign them, navigate the PADI systems and certify them. Who is overseeing their QA? There is no dive centre with their own brand over seeing what they're doing, or providing them with an experienced shoulder to lean on. Again, if I were advising PADI following a significant out of court legal settlement, I would be saying that independent instructors do represent a significant risk, a risk that can only be managed with a significant increase in spend on QA. If they're looking at the cost obligation for a bigger QA system that can encompass the risks attributable to independents... I'm sure it may outweigh the financial benefit. Or at least significant errode it. Of course, none of us know the numbers or what PADI is truly thinking, but directly or indirectly we're all invested in the brand and the company
@wildsurfer123 ай бұрын
If PADI wanted to streamline its operations and save money it would abolish half it’s speciality courses that don’t mean anything e.g. Boat Diver, Drift Diver and Multi Level diver.
@DeeferDivingCarriacou3 ай бұрын
If PADI abolished those specialties would they become a more credible agency in your mind? ML Diver is a legacy course and useful when you planned your dives using slates - perhaps back in 1980. I can still see a relevance for boat and drift. Boat if someone has had all the dives from the shore of a lake and wants to try something different. However, I don't think specialties or distinctive specialties are the issue at play here. It's going to be the team at PADI answering all the emails and calls about using the OLPC (again) and why can't I see the Open Water eLearning code I just bought. I can only imagine the number of contacts they get, particuarly from people who've never read the Training Updates or the FAQ's too. By reducing the number of dive centers call in the sales reps or customer services reps from operators that don't use your systems and services that often.... you can reduce the # of reps you need. That would make a significant saving.