96970 Crona Throughway

Love this guy:)

Took probably 100s of tries wiggling the key in and out but it finally worked. Was just about to give up and buy a new door handle. Note to self follow the directions and don't just wing it.

Please can you tell how to make it not beep so loud?

Just installed this. The code will work if the door is already locked and opened but as soon as i close the door and attempt to put the code in. It gives me the red light. Ive tried everything 😢

Man this makes too many damn jokes, get to the freaking point

I need to use 4 short screws on the strike side because i have a side window. Is this an issue? Long screws will break the side window.

37195 Sydnie Point

This is the best home deadbolt I’ve ever used. Kwikset’s exceptional customer service shows they truly value both their customers and employees. I’ll be sticking with Kwikset for all my future purchases!

How do I mark the hole for latch to slide into ??

Would be nice if you would just make two videos instead of haphazardly combining them.

Tip for folks whose Obsidian may be acting strangely -- check the interior handle/cover for any friction. Mine has developed a tight spot and putting some silicon grease has made it much smoother. I'm hoping this in combination with manually handing the lock will solve my error beeps and red/green alternating blinking.

Missing parts. NO SERVICE from phone line. Outgoing message doesn't even say what time zone theyre in.

I have to say, great company with great support! I called their 800 number, nice lady on the phone fixed my problem in 5 minutes. I will keep me buying Kwikset for all of my houses

Bullshit product. After following instructions, and the new key worked for few seconds, now it won't work. And neither the instructions on the video.

What about auto lock? Is 30 sec extra of video too much to ask? I have wasted 7 minutes of my life.

Why can’t I pull the key out?

Lee Mark Perez Kenneth Gonzalez Ruth

can I change out the latch mechanism to a deadbolt or do I have to use the one that comes with it

Is there a way to do this without the original key? Thats my problem, I lost it.

Fkn junk!!!!!

My husband and I finally got it to work. Following instructions to factory reset step 16, then 15, then 6 worked to get the code set. But the latch would not open when using only code .. it would only open using code if the key was inserted (weird) .. .. So we started all over and reinstalled…checked that the latch was centered and that the flat blade hole was horizontal... Reinstalled the mounting plate and made sure screws where not too tight... also, made sure the latch assembly was cleaned of any wood debris which ours had a few very small pieces inside the latch assembly... after reinstalling the batteries we did not have to reset the code that we set earlier and the latch is finally working perfectly without the key having to be in the lock. Took our two (tiny) brains and all the helpful comments on this post to be successful. Thank you everyone for your help!! 😅

No, no, no, no! Save yourself the damn headache and not buy this lock. It seems easy on this video but it's nearly impossible lining up everything! Horrible engineering!

Hola, aún funciona este modelo? Intento enlazarlo a mi teléfono pero no lo detecta

Perez Shirley Thomas Robert Hall William

What happens if you keep trying to turn it back to 3 o clock and never get it? Then the new key wont work, and its partially keyed to the new key which doesnt work

can I set up 260 to auto-lock?

Young Sarah Davis Sharon Young Daniel

If you have access to the inside and can take the lock off the door you can use the method shown in this video with an old hair comb. kzbin.info/www/bejne/p3bXg2yJeqiib68si=DzghUNhQ8zLhIPc2

I tried,it wouldn't budge either with the old and new key. Best solution is take the keyed face off the door,pull out the c clip holding the cylinder in, pull that out, then observe the tumbler teeth when re keying. Hard to explain,but seeing how it's actually doing when you put the keys in,you'll know you got it right the first time without locking yourself out.

How does the turn "knob" know the new correct tumbler, after rekeying it in the deadbolt? Can I use a new different physical key that is cut differently than the original? He doesn't explain the new key can be any physical key besides the original key . I'm assuming that's what needs to be done? Correct.

What do you mean by a new key? He went too fast to understand . Is there another video it a lot slower and explains everything please

I installed this on my front where the dead bolt was right to left to lock it. I reinstalled it on my back door where the dead bolt is left to right to lock it. Now when I punch in my user code the door locks instead of unlocking. I’ve tried resetting to default but that does not help and I’m back to the same problem. Any help would be greatly appreciated.

So I just tried to install this and it’s seems there is a manufacturer flaw with the deadbolt blade. Mine broke right at install so I’m not sure how well this will do for safety concerns. I’m returning mine and not exchanging for anything kwikset. I also reported this with pictures on Home Depot’s reviews page.

This video is so helpful. We easily rekeyed 4 locks today with complete success. This was a great cost saver as compared to a locksmith. Thank you!

the bluetook stop working

How do I disable auto lock on this model?

does this lock automatically lock back within a certain amount of time?

Kwikset sells this POS with major flaws, it will reset on its own out of nowhere, then customer services sends you this video that requires you to manipulate the lock to fix it. What a joke, sell something that doesn't stop working arbitrarily.

Wildly unhelpful

Thank you this worked for me

This makes sense ... I am trying to connect my Kwikset Home Connect 620 to my Z-Wave network. Doing the connection BEFORE installing it on the door makes sense!!!!! Why doesn't the included instructions not tell me to do this? Now I need to disassemble the lock!

I'm grateful I came across this video🎉🎉🎉! You're funny & I think I might stop by for lunch since we're in the trusting mode😂! Btw, your video for step 6 does not show!

great video, you made this install a breeze. lock works great.

Can I please be your first customer

… this literally the best instructional video on the internet

Having a problem evtering a user code. The latch comes out but does not cycle. Additionally, hitting the logo will lock and Unlock the door. Any idera what might be wrong?

Thanks for sharing! This was very helpful!

Call customer service? Easier to disassemble and re pin manually from the lug