Kwikset Powerbolt® 250 Electronic Door Lock Installation Video

[@RaeBae73]

This man is incredible. I haven't bought a lock yet but I may buy a Kwik set just because of him

[@goldenfrog7]

I wanted a quick guide on how to install the Kwikset, I did not expect this man to give me a smile this gloomy morning. Please make more guides my man!

[@ronniemo_1622]

The method and use of gentle humor is well done. Attempting the install after a review of the video. I will update with whether or not our nice surfer/installer lied. 😁

[@curiousorange8232]

My man! You saved the day and I appreciate your humor 🙏

[@alyssajchase]

He’s amazing! Thank you for talking me through ❤

[@anilm8544]

I struggled for long time then Watched this video and was able to install under 10 mts. Missed couple of subtle points from the manual. Thanks for the video.

[@cherylabbe8682]

The clearest and best presented step-by-step instructions available. Also, entertaining. Thank you!

[@ilovegod7539]

Very helpful pretty comical I could not get the lock to go in the right direction even after we handling but the click of success did the trick thank you so much!😊

[@heathersharp6444]

This is the best instructional video I've seen yet. Hilarious!

[@EazzyBeezie]

This guy is my hero. I wanna see him install more locks

[@BrooksPixel]

Good video style with the simple but clever humor

[@tinaday4228]

Great tutorial. I did see one curve ball. At about 2:30 The thin lock bar goes from horizontal to vertical and the door lock is now extended out. He forgets to mention this small detail. Still a great video.

[@jaezae5947]

This is the issue I’m having with installing this, seems like I need to reverse the mechanism somehow

[@tinaday4228]

@@jaezae5947 I just turned the lever (which makes the lock bolt come out) and continued on.

[@jaezae5947]

@ turns out I had to orient it, to do so you press the programming button once, then zero, then the kwikset button, it learned how to open and close in the proper direction and worked as it should after👍

[@jaezae5947]

kzbin.info/www/bejne/qnuyqampl9BgopYsi=EVmp9_dp7gys6Gyp at approximately 2:30 in the video

[@kwikset]

Hi @jaezae5947 - Please make sure that the flat blade is placed in the vertical position when the latch is in the locked position. See Section 4 - B: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Thanks ~ Kwikset Social

[@camillecreque9961]

Awesome video, thanks for saving me $150 on a locksmith!

[@davidmcneely1687]

Ok.. everything for me was great until minute 2:18! The "bolt" was still protruding (locked position) and you were going to give the "ring" away. Then at 2:19 you are on the other side of the door ready to show us how to install the inside piece...but...now the bolt is no longer protruding and in the unlocked position!!! How did it get there??? Is it alright to use the key to set it to this position before installing the electronic piece??

[@kwikset]

Hi David - Here to help! Yes, you can use the key to lock the deadbolt latch and then remove the key from the cylinder. The latch must be in the locked position before installing the interior assembly of the lock. Please see Section 4 of the Installation Guide linked here: kwik.st/41eSjKF Thanks ~ Kwikset Social

[@donnayap8990]

My husband and I finally got it to work. Following instructions to factory reset step 16, then 15, then 6 worked to get the code set. But the latch would not open when using only code .. it would only open using code if the key was inserted (weird) .. .. So we started all over and reinstalled…checked that the latch was centered and that the flat blade hole was horizontal... Reinstalled the mounting plate and made sure screws where not too tight... also, made sure the latch assembly was cleaned of any wood debris which ours had a few very small pieces inside the latch assembly... after reinstalling the batteries we did not have to reset the code that we set earlier and the latch is finally working perfectly without the key having to be in the lock. Took our two (tiny) brains and all the helpful comments on this post to be successful. Thank you everyone for your help!! 😅

[@kwikset]

We're thrilled to hear your lock is in great working order! Thanks for the update.😃

[@tank7447]

The keys work great. Unfortunately when I try to put in a code it only locks halfway and then fails. Any suggestions? Thanks

[@kwikset]

Hi Tank - Here to help! To get your lock in working order, please try the following steps: 1. Open the door and place the latch in the locked position. 2. Unscrew and remove the interior assembly of the lock. 3. Make sure that the Flat Blade spindle is in the vertical position and that the Turn-Piece is also in the vertical position. 4. Reattach the interior assembly while the latch is still extended (locked). 5. Replace the batteries and perform the Door Rehanding (Page 4, Step 15): kwik.st/3R8frr0 6. Test the lock with the door open. Thanks ~ Kwikset Social

[@carlosvpallares1407]

The latch is hitting the edge of the striking plate on the door jamb that’s why it retracts and don’t lock

[@DPLover4Life]

Im here to help the last 2 screws you install cant be too tight or it will never work

[@LuisSilva-nb5xg]

Un loosen the screws then it should work that’s how I fixed it

[@sugarmedic]

When dial turned to right it clicked up but did not appear to have positive traction and appeared loose. Would not lock door with electric function. Key works perfect and very smooth. This is my second unit. I will return it as well unless kwikset has a recommendation. This is a right side lock

[@kwikset]

Hi and here to help! To set the lock's handing, install the lock as shown in the installation guide, replace the batteries and perform the Door Rehanding in Step 15: kwik.st/41nNWgx Thanks ~ Kwikset Social

[@4evaDiceBoy2012]

That’s was fun!! Great video!!!

[@sharnellejones5373]

Great video! He should have noted the deadbolt has an arrow that points up. Took me an hour to figure that part out.

[@thestoebz]

Ol boy talking to that lock like he’s going to put his key inside

[@dinarobinson2164]

I installed this lock last week before I went out of town. I come home and my code worked after I entered it several times. I locked my door this morning this evening my code does not work I’ve tried over and over again. I can not get inside and the keys are locked inside. What do I do?

[@psycho_killer_4250]

With mine the little flat key that goes through the deadbolt in the center isn't connected and it won't twist do I have to just glue it in there or how do I get it to stay

[@manmachinam117]

After 3 hours of installing and re-installing, still not having any luck. I've followed ever single step carefully, made sure everything is perfectly aligned and the bolt moves freely. But the thing still won't program. At one point, I had the code working but it was the opposite of what it should be. So I used the door rehanding code. That failed. So I did a factory reset and can't get past programming a code. Might be time to return it to the store. Ugh. So frustrating.

[@RuStOlIuM420]

Same issue and I'm returning it, things junk

[@kwikset]

Hi @RuStOlIuM420 - We're happy to help you! Please reach out to our Support Team for one-on-one troubleshooting assistance: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social

[@RuStOlIuM420]

@kwikset I just got a old fashioned deadbolt

[@katherinez9969]

same here, im sending this P O S to Kwikset im the mail and getting a simple deadbolt.

[@kwikset]

Hi @katherinez9969 - We're happy to help you! Please reach out to our Support Team for one-on-one troubleshooting assistance: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social

[@rahimdobani]

How do I change the side my door opens on? Currently, my door opens from the right side toward the inside. When I use it this way, the lock is difficult to turn on and off.

[@kwikset]

Hi @rahimdobani - Here are the steps to fix this: 1. Open the door and place the latch in the locked position. 2. Remove the interior assembly of the lock. 3. Check that the flat blade piece is in the vertical position. See Section 4-B. 4. And ensure that the turn-piece is also in vertical position when reinstalling the interior assembly. 5. Perform the Door Rehanding process in Step 15. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@DigitalinDaniel]

After putting in the user-code, mine ejects and retracts the bolt then acts... broken I guess? It doesn't seem to want any following key inputs. And the whole thing doesn't even flash power etc unless the key is in the lock? Sometimes it tries to continuously eject the bolt and just sounds like popping.

[@kwikset]

Hi and happy to help! It sounds like your lock is working in reverse and here are the steps to fix it: 1. Open the door and place the latch in the locked position. Remove the key from the lock. 2. Unscrew and remove the interior assembly of the lock. 3. Make sure that the Flat Blade spindle is in the vertical position and that the Turn-Piece is also in the vertical position. 4. Reattach the interior assembly while the latch is still extended (locked). 5. Perform the Door Rehanding (Page 4, Step 15): kwik.st/3Q9TXcu 6. Finally, check your door jamb to ensure it's a full once inch deep and test the lock. Thanks ~ Kwikset Social

[@DPLover4Life]

Nothing the kwikset team says will help cause they dont know what the issue is but after a very long niggt of cussing amd throwing tools i figured it out! The last 2 screws you install cant be too tight or it will never successfully program the lock

[@RatLounge]

Hi Digital in Daniel, did you ever get this to work?? I tried the "reply" from kwikset, but it still doesn't work and is doing exactly what you described... just keeps "popping" and when I try to turn the deadbolt back to retract, it won't let me and keeps extending it out. So frustrating. Any help is appreciated:) :) Thanks!

[@DigitalinDaniel]

@@RatLounge Naw mate I just tossed it :^)

[@thnorkit]

@@DPLover4Life Oh my gosh. On your advice I backed both of those last two screws out a quarter turn and it started working. Thank you!

[@femaletechnician6066]

So 2024 the version I have I got fromADT as a package deal . The lock I have my batteries are in a battery pack. Not on the frame like in the video. I have to manually take out the battery pack to get to the batteries to install them. Also I can’t find any information on the lock that I have to do a factory reset. I’ve tired all the methods for the door locks that looks nothing like my set up. .The ADt worker who installed it threw out the instructions I assume after setting it up for me. I have two buttons the back one . In your video you only have one. Not even located in the same position. Also it has a A over top first small button,the second have a big button. How can you assistant me with this issue ?

[@kwikset]

Hi - It sounds like you might have the Home Connect 620 or the SmartCode 914 Z-Wave lock. Here are two links with support for each: www.kwikset.com/support/productdetail/home-connect-620-traditional-keypad-connected-smart-lock-with-z-wave-technology www.kwikset.com/support/productdetail/914-smartcode-contemporary-electronic-deadbolt-with-z-wave-technology Thanks ~ Kwikset Social

[@rafsanAhmed93]

So what if my door is locked and battary died out?

[@kwikset]

Hi Rafsan - Here to help! The Powerbolt 250 includes a key cylinder in order for you to use the physical key if the batteries lose power.

[@anthonyosullivan268]

Hi I I installed the new lock yesterday . When I added new user code the barrel locked but did not unlock. When I used the key or the latch to open the door the barrel kept trying to re-lock so I had to take the batteries out. Please advise on this

[@kwikset]

Hi Anthony - Hi and here to help! To ensure your lock is working, please try the following steps: 1. Make sure the latch was extended during the lock's installation. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15: kwik.st/4bdCqbT 3. Program the User Code, Step 6. 4. Check your door alignment and door jamb hole: kwik.st/48YncGo For more assistance, please reach out to our Support Team for assistance: kwik.st/4bjt1Qi Thanks ~ Kwikset Social

[@anthonyosullivan268]

@@kwikset thank you. The barrel seems very tight also. Could that be a problem?

[@kwikset]

Our Consumer Support Team is happy to help you further... please contact them here: kwik.st/3UooQwb or call them at 1-800-327-LOCK (5625).

[@marpay2]

I'm grateful I came across this video🎉🎉🎉! You're funny & I think I might stop by for lunch since we're in the trusting mode😂! Btw, your video for step 6 does not show!

[@anitaoliveira608]

How far do you turn the interior latch before you hear the click?

[@kwikset]

Hi! Please ensure to keep the interior assembly off of the door and rotate the turn-piece clockwise until you hear a click to ensure it's in the upright position. See Section 4-A here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Thanks ~ Kwikset Social

[@rugrad98]

Mine doesn’t make a clicking sound either, but it seems to “work” nonetheless.

[@ld1701]

With key in the lock-code can be programmed. Key cannot be removed unless latch is extended. Pull key out, code cannot be programmed. What did we do wrong?

[@kwikset]

Hi @ld1701 - To get your Powerbolt 250 working properly, please follow these steps: 1. Open the door and lock the latch to extend it. Remove the key from the key cylinder. 2. Unscrew and remove the lock's interior assembly, ensuring that the Flat Blade piece is in the vertical position. 3. Reattach the interior assembly and keep the latch locked. Please do not try to unlock it and keep the key out. 4. Factory reset the lock per step 16. 5. Perform the Door Rehanding per step 15. 6. Reprogram a user code in step 6. 7. Test the user code with the key removed. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@rugrad98]

My lock doesn’t make a clicking sound when turning the knob. Is that normal? The video says it should “click.”

[@kwikset]

Hi @rugrad98 - Please ensure to keep the interior assembly off of the door and rotate the turn-piece clockwise until you hear a click to ensure it's in the upright position. See Section 4-A here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Thanks ~ Kwikset Social

[@diannepostal5666]

My door is old and the handle and the smart won’t fix together do I need to put a new hold in my door?

[@kwikset]

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/3tR5m8L or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

[@kneel1]

Dont understand what the 2nd strike plate is for. One was already on there

[@kwikset]

Hi @kneel1 - This model includes one strike plate for the door jamb and a drive-in collar for doors that do not have a chiseled door edge to fit the latch plate. Please contact our Support Team if you have any additional questions: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social

[@mikegeer5185]

mine works when the key is installed and NOT in the lock or removable position, when the key turned and removed the motor will try to move the deadbolt but cannot move it. The key to be removed is in the lock(deadbolt out) position and manually you cannot move the inside lever.

[@kwikset]

Hi! Please ensure to remove the key from the key cylinder and uninstall the interior assembly of the lock. Keep the keys removed and reinstall the interior assembly while the latch is in the locked position and the flat blade is vertical: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Next, replace batteries and follow the rehanding steps and test the user code. Thanks ~ Kwikset Social

[@bradcfi2]

Having a problem evtering a user code. The latch comes out but does not cycle. Additionally, hitting the logo will lock and Unlock the door. Any idera what might be wrong?

[@kwikset]

Hi @bradcfi2 - To fix this, please try the following steps: 1. Check the installation, and ensure that the flat blade was installed in the vertical position. while the deadbolt latch is in the locked position. 2. Loosen the mounting bolts a quarter turn. 3. Replace the batteries and perform the Door Rehanding process in step 15: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf 4. Follow the steps to add a user code as shown in step 6. Thanks ~ Kwikset Social

[@jimalaniz7525]

I have no problem getting this lock to work on left side locking doors, but I have bought 12 of these locks and none will work on right side locking doors, I tried the door relearn and it beeps red as unsuccessful, nothing is working idk what to do.

[@kwikset]

Hi Jim - Here to help! Please ensure you've installed the interior assembly while the latch is in the locked position and the flat blade is in the vertical position. Next, perform the door rehanding process in Step 15 with a fresh set of batteries: kwik.st/3G6WsXr Thanks ~ Kwikset Social

[@malafernandes4360]

The install was easy, however never managed to program it to work. We installed it with the lock extended. We used step 16 to try and train the lock, however it retracted, but could never get to the extended (locked) posit

[@kwikset]

Hi Mala - Glad the installation was easy for you! Please try replacing the batteries with a full new set and complete the rehanding step again. For more support, please reach out to us here: kwik.st/47S6kjH Thanks ~ Kwikset Socia

[@viaggi3945]

Having the same problem. Called the 800 number. She was not any help. Why do I need to replace brand new batteries. It was working fine, but when I tried to calibrate all hell broke loose. Returning mine.

[@kwikset]

Hi Viaggi, We understand you've contacted our Support Team previously, and we'd like the opportunity to assist you further. We place tremendous value on our consumers' experience with our products and services, and our goal is to find the correct solution for you. Can you please give us a call at 1-800-677-5625? Thanks ~ Kwikset Social

[@rodcollier7789]

I am have a similar issue. After installation, programming my code and pressing the lock button, it was very stiff and would try to retract but it wouldn't. I loosened the screws to take some tension off and that didn't help. The person that customer service told me to take the keys out but since I was not in front of the lot she refused to help me anymore

[@kwikset]

Hi Rod - Happy to assist you further! We ask that you contact our Support Team when you are near the lock so we can walk you through the troubleshooting steps over the phone: kwik.st/3TSC8Rr Thanks ~ Kwikset Social

[@resistancetacticalpreparedness]

This lock won’t let me delete a old code. I’ve did everything the website and instructions the lock came with and it will not let me do a factory reset no matter how many times I take the batteries out and leave them out.

[@kwikset]

Hi and here to help! To Factory Reset the Powerbolt 250, please keep the batteries in the lock and follow the steps in Section 16 of the Installation Guide here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Should you need any further assistance, please reach out to our Support Team here: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social

[@juanloza3451]

My lock only works if I use the key to unlock then once the key is out it won’t unlock by itself

[@kwikset]

Hi @juanloza3451 - Please try uninstalling the lock and reinstalling it with the key removed. Next, replace the batteries and follow the Door Rehanding process per step 15. Test your current code or program a new user code in step 6: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@resistancetacticalpreparedness]

@@kwikset the link provided doesn’t exist. Do you have another one?

[@kwikset]

Hi @resistancetacticalpreparedness - Yes, please try this link, select the Support tab and click on the Installation Guide box: www.kwikset.com/products/detail/powerbolt-250-transitional-keypad-electronic-lock

[@I_am_a_phrase_to_be_said]

Kyle Mooney working at Kwikset?

[@Ty-guy-3]

Love this guy:)

[@bbeach117]

I tried to install this, but the mechanism couldn't work right, so it's going back to lowes, and I'm getting a different brand.

[@kwikset]

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/3t1RckT or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

[@FlashGaming__]

Just installed this at 1am on a thursday and the last 2 screws you install cannot be too tight. You get it just barely tight, the lock will move just a hair when you push on it. But thats how it needs to be in order to work. The last 2 screws held me up for over an hour😭

[@kwikset]

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/3wF1GrP or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

[@michaellattimer8647]

I have a question. I can unlock my door with my code, but I can’t lock it from the outside with the code. What am I doing wrong?

[@kwikset]

Hi @michaellattimer8647 - The code is only needed to unlock the deadbolt. To lock it, press the Kwikset button at the top of the keypad. Thanks ~ Kwikset Social

[@rex442]

What happens if it flashes red while programming? Reset doesn't fix.

[@kwikset]

Hi! Please try a new set of batteries and perform the Rehanding steps in Section 15 on Page 4 of the Installation Guide: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Thanks ~ Kwikset

[@rachiddreamer7657]

Thank you very much it helps alot ❤❤❤❤❤

[@alcidiocorreia6679]

When I press the code the door locks instead of unlocks. Any ideas ?

[@kwikset]

Hi @alcidiocorreia6679 - It sounds like your Powerbolt 250 is working in reverse and here's how to fix it: 1. Open the door and place the latch in the locked position. 2. Unscrew and remove the interior assembly of the lock. 3. Check that the flat blade piece is in the vertical position. See Section 4-B. 4. Ensure that the turn-piece is also in the vertical position when reinstalling the interior assembly. 5. Perform the Door Rehanding in Step 15. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf 6. Test the code with the door open. It should unlock the deadbolt. To lock, only press the Kwikset button at the top of the keypad. Thanks ~ Kwikset Social

[@CBendana]

How do you pull the lock out manually?

[@kwikset]

Hi! If you are trying to remove your lock, we are providing a link to the installation guide for the Powerbolt 250 so you can see how it was installed and get an idea of how to remove it. If this wasn’t your question, our Consumer Support Team is here to help. Please contact them here: www.kwikset.com/support/ask-a-question/inquiry/general or call them at 1-800-327-LOCK (5625). Thanks -- Kwikset Social Kwikset Powerbolt 250: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf

[@CBendana]

@@kwikset I was able to figure it out, thank you so much for the video, cuz the instructions were a headache. lol

[@evelynsanchez9802]

How do I enable the auto lock

[@kwikset]

Hi @evelynsanchez9802 - Please follow the steps on how to enable the Auto-Lock feature and time delay in Steps 13 and 14. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@LornaMcCarten]

I have gotten all the way to entering my code and it is not working. I have checked the batteries. The lights on the numbers come up but nothing happens when I follow the steps there is not beeping after I hit the program button

[@kwikset]

Hi @LornaMcCarten - Please check the installation and factory reset the lock per step 16. Next, perform the Door Rehanding process per step 15. Program a user code in step 6 and test the code: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@salvatoremcguire4639]

My door is unlocking when I hit the kwikset button and locking when I put in my code. Completely opposite of what should happen

[@kwikset]

Hi and happy to help! It sounds like your lock is working in reverse and here are the steps to fix it: 1. Open the door and place the latch in the locked position. Remove the key from the lock. 2. Unscrew and remove the interior assembly of the lock. 3. Make sure that the Flat Blade spindle is in the vertical position and that the Turn-Piece is also in the vertical position. 4. Reattach the interior assembly while the latch is still extended (locked). 5. Perform the Door Rehanding (Page 4, Step 15): kwik.st/3NUSeGv 6. Finally, check your door jamb to ensure it's a full once inch deep and test the lock. Thanks ~ Kwikset Social

[@letterphase]

How do I disable auto lock on this model?

[@kwikset]

Hi @letterphase - To disable and enable the Auto-Lock feature and set the time delay, please see Steps 13 and 14 here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@yohantremols4467]

what if i need to delete one of the codes previously set?

[@kwikset]

Hi Yohan - Here to help! To delete a single-user code for the Powerbolt 250, please see Step 9 on page 3 of the Installation & Programming Guide here: kwik.st/3sLSz6C Thanks ~ Kwikset Social

[@Cyplife]

I’m having issues mines keep showing me a white light no matter what I do.

[@kwikset]

Hi @Cyplife - To get your Powerbolt 250 in working order, please replace the batteries, Factory reset the lock per step 16 and perform the Door Rehanding process per step 15. Finally, program a user code in step 6: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@Cyplife]

@@kwikset Ty I’ll leave you an update when I replace it.

[@yanellyrodrigue]

Where do you put smart key

[@kwikset]

Hi and here to help! The SmartKey Learn Tool is inserted in the small hole to the left of the keyhole. Here's a link to the SmartKey Re-Key instructions: kwik.st/3tqWRAV Thanks ~ Kwikset Social

[@Garconis]

How does this differ from 260 SmartCode?

[@kwikset]

Hi Jon - The SmartCode 260 is BHMA Grade 2 certified, can hold up to 50 User Codes, and is also available in the Contemporary style. The Powerbolt 250 is BHMA Grade 3 certified and can up to 25 User Codes. For additional details, please visit our website here: kwik.st/3sf8SZs Thanks ~ Kwikset Social

[@pooleo8]

Not seeing a way to index so it can turn counterclockwise. On one door it locks clockwise, nice and smooth. But the left hand swing it has to turn counterclockwise and is very hard. It will go, but its not correct. If the latch had a + the blade could be rotated 90* and this would work perfectly.

[@kwikset]

Hi @pooleo8 - To get your Powerbolt 250 working smoothly, please follow these steps: 1. Open the door and lock the latch so that it's extended. Remove the key from the key cylinder. 2. Unscrew and remove the interior assembly of the lock and ensure that the Flat Blade piece is in the vertical position. 3. Reattach the interior assembly and keep the latch locked. Please do not try to unlock it and keep the key out as well. 4. Perform the Door Rehanding per step 15 with new batteries. 5. Program the User Code and test the User Code. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@pooleo8]

Ill give it a go. I just dont see how it can physically index the blade? Regardless i have to turn the interior lock counter clockwise. And that is the problem. It only operates effortlessly 90* one way or back. In order to make it work, the blade needs rotated 90* without operating the bolt. ​@kwikset

[@jorgemejia5986]

Great video!!

[@erin6079]

why the light is orange not red and green ?

[@kwikset]

Hi - We're happy to help determine which light is not illuminating red and green to assist you with the best solution. Please contact us here: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social

[@andrewbartok5235]

I have a issue where if I put in my code it locks the door, and when I press the logo it unlocks the door. What do I need to do?

[@kwikset]

Hi Andrew - Happy to help! It sounds like your lock is working in reverse and here are the steps to fix it: 1. Open the door and place the latch in the locked position. 2. Unscrew and remove the interior assembly of the lock. 3. Make sure that the Flat Blade spindle is in the vertical position and that the Turn-Piece is also in the vertical position. 4. Reattach the interior assembly while the latch is still extended (locked). 5. Perform the Door Rehanding (Page 4, Step 15): kwik.st/43cDRlD 6. Test the lock with the door open. Thanks ~ Kwikset Social

[@DPLover4Life]

Nothing the kwikset team says will help cause they dont know what the issue is but after a very long niggt of cussing amd throwing tools i figured it out! The last 2 screws you install cant be too tight or it will never successfully program the lock

[@mattbiglin43]

I ve tried and done everything on the instruction in order what you explained. I changed the blade spindle to the vertical then reattached it. I did the door rehandling and hoping if the programming could reverse the lock/unlock position. Unfortunately, it still doesn't work at all. I press the 'kwik' logo, it unlocks. I am so frustrated with this programming. How do you reverse the lock/unlock position in programming? @@kwikset

[@johny6851]

How can i have it lock automatic when leaving house

[@kwikset]

Hi Johny - Happy to help! To enable the Auto-Lock feature, please see Section 13 of the Programming Guide linked here: kwik.st/3RlleJW Thanks ~ Kwikset Social

[@jf6602]

I have a kwikset lock and it suddenly flash green light and beeping every few seconds. I already change new battery but still the same. Anyone know what happened?

[@kwikset]

Hi and here to help! To get your Powerbolt 250 working properly, please follow these steps in order: 1. Open the door and place the latch in the locked position. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15. 3. Program the User Code, Step 6: kwik.st/44oIHha 4. Make sure the door frame jamb hole is 1 inch deep and check your door alignment: kwik.st/3rrx5LF Thanks ~ Kwikset Social

[@MichelleS-e5z]

This works but there is no information about adding multiple codes at the same time during set. The end result is confusion and poor instruction booklet. There is no link to the other video.

[@kwikset]

Hi @MichelleS-e5z - Here's a link to our Support Page with more details on how to use the Powerbolt 250: www.kwikset.com/support/productdetail/powerbolt-250-transitional-keypad-electronic-lock Thanks ~ Kwikset Social

[@420thizziswhatitis]

If it wont let you put a program code in, make sure you put the detect left/right hand door installstion FIRST

[@kwikset]

Hi! Yes, thanks for confirming that the Door Rehanding step helped you program the user code. ~ Kwikset Social

[@wesleyleftguitar567]

Thank you so much!I don’t have pacience for to read the papers.😂😂😂😝👍🙏

[@jonathangrissom7606]

If you can't program a code, take the lock apart. Ext the deadbolt, then put it back together.

[@MasSmokes]

Definitely giving that ring away tired of throwing them away

[@monicamarrero5387]

How to add user codes?????

[@monicamarrero5387]

I’ve tried following the instructions without success. And I don’t mean a one-time user code. Btw, your support phone number is out of service. Great!

[@kwikset]

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/45k58E9 Thanks ~ Kwikset Social

[@zzing]

Doesn't require a step to detect orientation like the powerbolt 2?

[@kwikset]

Hi and here to help! On the Powerbolt 250, after the first User Code is created, the latch bolt will automatically retract and extend to learn the locking and unlocking direction of the door. The Kwikset logo will indicate success or failure. GREEN: Success / RED: Unsuccessful. Thanks ~ Kwikset Social

[@zzing]

@@kwikset thanks! Getting a warranty replacement from 2 to 250, so very helpful!

[@samanthaledford1906]

At this point mine appears to be jammed?? ​@kwikset

[@kwikset]

Hi @samanthaledford1906 - To get your Powerbolt 250 working without the key, please follow these steps: 1. Open the door and lock the latch so that it's extended. Remove the key from the key cylinder. 2. Unscrew and remove the interior assembly of the lock and ensure that the Flat Blade piece is in the vertical position. 3. Reattach the interior assembly and keep the latch locked. Please do not try to unlock it and keep the key out as well. 4. Perform the Door Rehanding per step 15. 5. Test the User Code. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@gregorysaintvil1553]

Happy 😊 day

[@antoniohernandez2220]

Anyone have info on how to master reset can’t get this pos to work

[@kwikset]

Hi Antonio - Here to help! To get your Powerbolt 250 in working order, please try the following steps: 1. Replace the batteries with a fresh set of name-brand Alkaline batteries and not rechargeable or lithium. 2. Factory reset the lock in step 16, and perform the manual door-handing process in step 15. 3. Reprogram a user code in step 6. Here's a link to the 250 Installation & Programming Guide: kwik.st/3PklF68 Thanks ~ Kwikset Social

[@Deiiiiion]

@@kwiksetnone of it works for me, i try to do it but it just ends up with all the buttons being pale blue whenever i try to click on the buttons. Also the program button doesnt work when theres batteries in. Only time it does something is when i take a battery out and put it back in and click the button only for it eventually turn red and anytime i click on any buttons its all just light white blue color and nothing clicks

[@kwikset]

Hi and here to help! Please follow these steps to get your lock in working order: 1. Ensure the lock was installed with the door open and the latch in the extended (locked) position. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15. 3. Program the User Code, Step 6: kwik.st/48kLM3t If you should need any further assistance, please reach out to our Support Team here: kwik.st/3Tpewna Thanks ~ Kwikset Social

[@viaggi3945]

After installing it, it worked. Then decided to calibrate and now it’s not working. Called 800 number and she was not helpful. At least put someone that knows what they are talking about instead of reading a script. Why do I need to replace brand new batteries? Why does it fail after trying to calibrate? She said I need to return to store as the motor sounds sluggish on the phone. I know it has to be software issue and not mechanical. Brand new and a bad motor? Returning this one and getting different brand.

[@wildwynd01]

The key doesn't work for my lock? It refuses to withdraw. Is there a fix for this or do I need to replace the whole thing?

[@thegr8rambino]

very funny and helpful!!!!!!!!!!!!!

[@thomaspacker8393]

Perfect video. I guess I can’t read.

[@jenniferglowacki6651]

Enjoyable 😂

[@samiralzoubi3451]

Good job

[@karenrodriguez807]

Thank you soooooo much

[@nathansteckman8537]

So how do ya switch direction?

[@kwikset]

Hi Nathan - Here to help! To set the locking and unlocking direction on the Powerbolt 250, please follow the steps on page 4 of the Installation Guide, Section 15: kwik.st/3JLRgtU Thanks ~ Kwikset Social

[@jimalaniz7525]

@@kwiksetthis is not working, I came here to find someone else with this issue, these locks will not work for both side, the lock works perfectly with left side locking doors, but absolutely will not re-learn for right side locking doors

[@ashs4022]

I FIGURED IT OUT! The whole process is fine, good info, thanks. The “problem” is, as always, user/operator error. The interior bolt knob, is SIDDED. If you try and install and setup as video suggests with the “6” in the “12” position, it doesn’t work…. Disassemble the interior part, Flip the interior knob so 12 is at 12, and then redo the 1-kwikset button to program your code. All I can saw is, the interior knob, has a small raised part, that is the “arrow” or “up” position. If you have the flush part of the knob, that’s the wrong direction…. It’s upside down. If you look closely, you’ll see, on side of the knob is flush with the mount, the other side is elevated slightly, about 1/2 a cm…. That’s the pointer or “12” on a clock face. The proper “up” position. I struggled like everyone here… and it Worked for me! Also, when he says “have the bar horizontal…. That’s when the exterior is mounted, but to “extend the deadbolt” that flap, is then VERTICAL when you attach the interior faceplate.

[@dimitri9545]

Anyone else notice that he's working on 2 different doors? 😅

[@donisquiroz3445]

Amazing

[@Jon0108]

It worked

[@yurileandro626]

💪🏻✅✅

[@MSTechnologybd293]

🥰🥰Hi

[@CharlesSarah-n6k]

96970 Crona Throughway

[@sna2ke]

I also struggled, BUT it is very important to follow exactly what he says. Make sure the metal pieice that connect to two piece is HORIZONTAL, not Flat and the inside piece is straight up and down when you connect the two piece. That will make all fhe difference.

[@kwikset]

Hi @sna2ke - The flat blade piece should be in the Vertical position with the latch bolt in the locked position before installing the interior assembly. Please see time stamp 3:47. Thanks ~ Kwikset Social

[@sna2ke]

@@kwikset sorry, I meant vertical.

[@kwikset]

Great! Thank you for your feedback.

[@gregorysaintvil1553]

My daddy is doing that

[@tomcartwright4375]

In the manual no English . This wrong

[@kwikset]

Hi Tom - Here to help! Please follow this link for the Installation Guide for the Powerbolt 250: kwik.st/49YNVCM Thanks ~ Kwikset Social

[@rafalkolendo1702]

What about auto lock? Is 30 sec extra of video too much to ask? I have wasted 7 minutes of my life.

[@kwikset]

Hi @rafalkolendo1702 - To set the Auto-Lock feature on the Powerbolt 250, please follow this link and see steps 13 & 14: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Thanks ~ Kwikset Social

[@sctt2525]

Nope. No. It doesn't work. You don't mention what to do when it flashes red and doesn't work....

[@kwikset]

Hi @sctt2525 - To fix this, please try the following steps: 1. Check the installation, and ensure that the flat blade was installed in the vertical position, while the deadbolt latch is in the locked position. Also, check that the cable is secure. 2. Perform the Factory Reset and the Door Rehanding process in steps 16 & 15: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf 3. Follow the steps to add a new user code as shown in step 6. 4. Lastly, check your door alignment to prevent any future jamming errors: www.kwikset.com/support/answers/how-do-i-check-door-alignment-for-my-smart-lock Thanks ~ Kwikset Social

[@farmanboayes4296]

Nice video. But too many unnecessary corny lines that makes it too long

[@colbyscheesy7685]

This things a pile of garbage. I put in numerous codes that don’t consist of 12345 and it Denies all of them

[@kwikset]

Hi @colbyscheesy7685 - Please factory reset the lock per step 16 and perform the Door Rehanding process per step 15. Reprogram a user code in step 6 and your new user codes. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

[@HarveyWallbanger-ho2cq]

Oh God, how dorky!

[@tashanfoxworth9080]

Man this makes too many damn jokes, get to the freaking point

[@jonnysea176]

Lol.

[@TheStratSoldier]

The jokes are annoying

[@lytnin88]

This guy is so ANNOYING. Does he think he's funny? Well he's not.

[@IngeborgKlinich]

37195 Sydnie Point

[@soniahernandez7822]

Can i install on a door that opens outward?

[@kwikset]

Hi @soniahernandez7822 - Yes, the Powerbolt 250 can be installed on both doors that open inwards or outwards. Thanks ~ Kwikset Social

[@laurahash4278]

My new lock won't set a code. It flashes red after trying to set the code. I've followed all instructions to the "t". I even factory reset just in case, but it still won't work. Any advice?

[@sweetliliUSA]

Im having the same issue

[@kwikset]

Hi and happy to help! To get the Powerbolt 250 programmed successfully, please follow these steps in order: 1. Ensure the lock was installed with the door open and the latch in the extended (locked) position. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15. 3. Program the User Code, Step 6: kwik.st/3pJZg8g If you should need any further assistance, please reach out to our Support Team here: kwik.st/3O54O6y Thanks ~ Kwikset Social

[@slipperyjohnson7016]

Same issue. Just a POS!!

[@MarkAlbey]

This doesn't work for me either. Programming in junk. @@kwikset

[@blizzardwarning5198]

@@kwiksetThank you. This worked for me as I probably did not have the deadbolt extended the first time through.