Used this to configure a VVX 410 to work with VoIP provider LocalPhone in the UK. Worked a treat, Thanks.

1:09

I have a man that I believe is controlling my life somehow with VOIP. I never get phone calls anymore yet people say that they call and I’m unreachable OR someone is pretending to be me because I don’t even remember having conversations they said was done. Also when I run my phone number on background check they show up as a VOIP number even though I pay att, sprint, etc. when I go to use my maps it’ll say “you’re back online” before giving directions… Does any of this sound plausible?

I would like info on how to setup small apartment home network

This Video saved me!!!!! I use the local phone service just to talk to my friend. and there was no info on polycom phone. this was it. Thank you soooooooo much

You've saved me from the brink of insanity! Thanks!

This fixed the phone!! Thank you so much!

Would this work with a 2.5 ghz gaming headset with a dongle?

You are a rockstar. Thank you!

Thank you so much! I thought I was going to have to buy another phone after resetting attempts and password didnt work.

App

Can I take the internet that pc port connection to mobile phone with RJ 48 cables

Completely useless. Powering it off and on was the easy thing to do which didn't work. So I want to know the more complex IT solution which was just dismissed at the end of the video as "IT stuff". Thanks for your help. Brilliant.

Dicki Field

Too confusing.

Thanks!

The biggest point of failure in all technology is the PEBKAC…😁 if you know…boy do you know…a salute to my fellow IT crowd…

But why would you wanna connect the patch panel to a switch, rather than the patch panel directly to that router?

Our phone has been on our desk since Dec 2023. Moved it for the first time and now it's doing this.

If the phone isn’t turning on after plugging the RJ-45 into the wall or to the router, would getting the power adapter solve the issue? Or is this an issue with none of the outlets working I’m plugging it into ?

Never mind. I found the answer. Unfortunate that I cannot recover the password without having to do a factory reset. The gal who originally set up the phone is no longer with the company. Are there any other reasonably priced business phone vendors for a small business that you would recommend?

This is helpful. If I do a factory reset in order to reestablish a password do I lose all current names an numbers in my Directory?

We have been losing our minds over our locked-up Polycom phones. This solved our problems and made me look like a damn hero! Thank you!

This video make me believe that James McGill took Kim's offer to runaway to Florida and became an IT tech. You sound just like him 😆

This video is fantastic! As an MSP, we rely on these Polycom phones with Thirdlane Multi Tenant PBX for our clients, and your setup instructions have saved us a huge amount of time. You've significantly simplified our work. Thank you!

I'm getting a Cisco spa 112

Thank you so much! These are the types of support videos I'd like to see from everyone. Simple and straight to the point.

Nice video! Thanks! We've used these Polycom phones with Thirdlane Multi Tenant PBX at our MSP firm-it's a cost-effective combination!

Any advice for a polycom phone states "this user does not accept intercom calls"....I can only intercom 2 phones in our group.

I want voip service please guide me

Layer 3 switch

if any one want gateway in uae then infom me

Would my regular voicemail be played if I forwarded it to my every day cellphone? Is there a way to use a voicemail greeting that's different from my personal greeting on my phone? Thanks

can't we connect the combo with the switch directly without using a router?

What is the purpose of this? How would you sell this to someone?

You keep referring to the router as the modem!!! You said that several times!!! Gotta get the terms right bra! Otherwise, your creditibility is completely shot! Looks like you're too nervous for some reason making this video and the words didn't come out correcly!!!

thanks that last screed has me stumped

I can't thank you enough. I've been fighting with my new phone for hours now, and your tutorial helped me get it to work! T H A N K S!

Thanks for the video! Helped me.

Great video. The Polycom phones all have this hidden/special way to reset the phone to factory using the MAC when you dont know the Admin pass. That final screen after boot up where it asks for a new pass is a standard thing on later software versions so it forces you to change from the basic 456.

Thanks! Haven't punched down ethernet at an empty house in a long time. Already have everything I need. EASY button!

Is this a common issue with the VVX250's? I have one site that has about 60 of these and it seems like we replace at least 1 a week. Unfortunately, they were purchased in 2023 for this project and not installed until a few months ago, so they are out of warrenty. I've never had this issue with the vvx350 or vvx450 and I have a ton of them deployed. I've done the same testing as you before I found this video and I have the exact same issue. It will power up on the AC adapter but not on POE. The only difference is the lights flash and the display splashes Poly and then shuts down. I also notice that they all have a terrible high pitch sound that comes from the internal power supply while plugged into POE.

Why not just switch to a paging system that can speak "SIP" and have it connect directly to the network via an ethernet cable or even wifi?

My high school switched from a Bogen paging system that also did our class change bells (kept getting ghost bells where it wasn’t set to go off but did anyways) to an Algo paging system that also did the same thing. Paging and Bell system

Im an IT person, but this is a great refresher

best tutor in the world. Realtime practical exposure.

Dang haven't seen an amphenol cable in a while!! 👍👍😎

Nice.

Interesting so basically the GSM connection is for data and backup data?

Even better than this the newer unifi systems can identify the computer port as secondary and tag it with different vlans allowing you to use this setup and still have a clean voip lan