Why do I need a Shipping Upgrade?

How longs it take to get the turtle to me

second order is also dead this place is a fucking joke

my turtle arrived dead and ive called this number and it does not work pretty upset customer

Does this stuff work with getting fingerprints off from the inside of the tank?

How u deal with their poop? Scooping everyday?

So you put the wire like that under water?

Do you ship albino red bellied sliders to Virginia.

How often do you give multivitamin.?

I have a 40 gallon tank but its only like 1 3rd full of water. Its all gray. Did i put too much or not enough? What else could i be doing wrong. Only been set up for a week

Omg I am sooo happy you are doing this!😂

Anyone know if it would ship from USA to UK?

This phone does not work. I tried to send email but no response. All I wanted to know what material is following product listed on their website is made of to make it feel like real stone...but nosponse! Exotic Environments Cambodian Temple Ruins Zilla Shale Rock Den

Never got my turtle! Please respond back to my email. Its been like 5 months. You emailed me and told me I needed to pay extra to get it expedited, but haven't responded back ever since.

This channel hasn’t made a video in years. Is this company still around? You might want to increase your KZbin presence

What does “shipping upgrade needed” mean

hi

Hi thank you! But, if I'm putting the dechlorinator In a bucket prior to dumping it into my turtle's tank, how long do I have to wait for the dechlorinator to settle in before putting it in their tank? Thanks!

How do you change your address on your order if you put the wrong address

Can it be partially submerged or will it break

good thing my turtle came but my turtle is missing a tell and it's a Chinese striped neck turtle

how do you track the order

Your water full too.

You guys suck and know what you are doing

My turtle came in very bad conditions I ordered 2 map turtles one of them was alive and ok but the one next to it was full of blood and it looked very bad it was obviously dead hopefully the one that is alive dint catch anything from the dead one I did everything the best that I could for them to come in great shape hopefully y’all take acción into this tragic incident

Is there anyway to get these in Canada I’ve been trying so hard to get a turtle from every where but I can’t seem to get one to ship to canada

What happens if I put the wrong shipping?

You people send out sick, abused, and dying turtles.

my turtles came dead which is really sad i’ve tried calling and emailing and no one will answer my calls or emails i’d really like to talk to someone

Can you ship in philippinse

Do u deliver to the uk because there’s nun in the uk

Great video

Just subscribed and Just ordered a baby red foot from you guys, can’t wait for arrival

Do you scam because I order a turtle a on Tuesday a week ago

My turtle came dead and I

I’m still waiting on my order

How do I track my order

I just recieved a dead turtle from you guys. Thanks for skimping on the shipping. Smh

Could this be submerged in a 5 gallon bucket of water? Like the cord part?

Hello, my turtle store, I just received my Cumberland slider turtle.

I received my Mississippi map Turtles and they made it safely in sound both in the same tank🐢🍃🌺🍃🐢

I’m kinda confused with my tank heater as you have. As soon as I plug in about 5 mns later the little red light goes off. And this is a new tank set up. Just wondering if that’s normal the water is about 74 degrees when I checked it. Just wondering if that’s normal I got the same set up as you do in this video. Looks to be 20 gal but I got to same level. My question is that okay or normal for the light to keep shutting off every time I plug in after about 5 mins. I unplug and plug back in and it comes on but goes off after a few mns

You guys don't answer emails or your phone how is that professional? How is someone supposed to make sure they're how if you aren't keeping in contact with your customers I wasn't provided any tracking information. and the site needs to be updated.

Way over priced

I'm really sure you can build it yourself. I did this 2 weeks ago thanks to the Woodglut plans.

Scammmmerrrrz

You didn’t show us how to use it!

Do you ship to California?

these bulbs are also good for outdoor use. not to mention, these bulbs are better outdoor flood lights than that of a standard halogen flood light.

Hi i ordered a turtl but it didn't bring my turtl and Only the tank I was wondering if you order the turtl separately