Hello @cloudhorse. The screen on the BERNINA 350 and the entire 3 series is an "ambient light" screen. The brighter the room the brighter the screen. With other words you can't sew in the dark with this machine. The screen won't display the numbers at all!!

THANK YOU! @@gregorsidler3962

Instead of hooking the thread into the first thread guide, you will go directly from the spool to the pre-tension and then to the bobbin!!!

No creo que haya una solución para esto. ¡Lo bueno es que su máquina aún lo coserá bien! no importa si Grado Ao Grado D

Thank you! It's the little things that have a great influence on how the final tension will look like!

¡Perdón! No hablo español y además este software ya no está disponible

I wondered about that..... I use one of Superior Threads' thread holder for my cross-wound cones for that reason. Nevertheless, I never knew how to use the endcaps and the spongy thingy. I learned that flat wound spools are placed vertically on the machine and cross-wounds were placed horizontally. The reason you can use the thread holder with the cones is that the they are usually cross wound and a cross wound thread pulls off the cone just as if it were placed horizontally on the built-in machine spool spindle.

@@lindastevens8392 Actually horizontal and vertical should not be used. I have a thread holder which holds a stacked spool horizontally but it is pulled off straight to go through the thread guide. A vertical position cross-wound spool can be pulled up off the top if there is a thread guide above it. All of this matters because if your machine works great, thread never breaks and you sew and sew and sew, eventually the thread gets stressed because it is being twisted round and round.

Your check spring is either broken or the plastic arm that is responsible for breaking the light contact is disconnected. Instead of me making a different video showing you this... here is everything you need to know. kzbin.info/www/bejne/fH7RaZaepJiLY9E I know the model is a 6 series but it is the same principle on your machine!

Be sure the stick is formatted in FAT32 and the design you transferred to the stick is in .exp. Also nothing else on the stick that the machine can't read. Like .pdf format or .zip files.

A regular sewing thread is just fine. WT 50/2 cotton or polyester will do the trick.

Thank you!

Désolé, ce logiciel n'est plus disponible donc il n'y aura pas de traduction en français.

@@gregorsidler3962 C EST BIEN DOMMAGE je viens de recevoir une bernette chicago 7 avec le logiciel mais difficile d'utilisation lorsqu'il n est pas en francais

Honestly, I forgot. The software is not available anymore so if you do not already own it you are out of luck! If you are looking for a low-cost software look for the Toolbox on the Bernina.com website!!

Thank you!

This software is no longer available!

@@gregorsidler3962 Wow, why didn't someone mention that above or on the Bernina channel? Well, thanks for getting back to me. I'll stop considering this as my Plan B then. Bernina claims that after my machine gets a firmware upgrade that the Bernina 8 software should be able to produce a file that my machine can read. However they have given me no information on what those firmware upgrades entail that would seem to suggest that the firmware is the problem. For example, the last firmware upgrade was to install the Portugese language! I'm being forced to do this at the dealer I purchased the machine from that is 2 hours away from me so I have no way of knowing whether two 4 hour round trip car drives will solve my problem. I would think that Bernina would take the file I sent them, install it on a USB drive, put that into my model at their HQ, and look at the error message that it generates and have someone who has experience with software and firmware take a look at it to see what the problem is and then provide recommendations as to what should be done. I've asked, why do you think the firmware is the problem. Crickets.

@@covid-19inthistogether96 Ok first is first: The Bernina channel you are sitting on... is my store! So you are not talking to Bernina but rather to a store owner who does happen to be with Bernina for over 40 years. Anyway. I would like to know what Bernina you own that needs a software upgrade so Version 8 can produce a file for you??? Software 7 will produce files for any Bernina Machines ever made and currently on the market!!

@@gregorsidler3962 Thank you, and yes I know that you are not Bernina, but it would be nice of you and Bernina to document on your/their channel under the promo video for this software stating that this software is no longer available through Bernina, since you/they were/are in the know on this. Just out of curiousity, do you definitively know that the Deco WOULD NOT WORK with the Bernina 8 embroidery software? (They are claiming on their website that Bernina 8 was developed to work with ALL BERNINAS and I was given information in writing from Bernina HQ that Bernina 8 WILL work with the Deco 340). If your claim is true, why can't Bernina just come out and state that 8 won't work with the Deco but 7 will, if that is the case? Owners could purchase software based on advertising claims only to find out they paid for software that won't work with their machine and possibly go out and buy a new machine to work with their brand new very expensive unreturnable software that may have cost them as much as their machine! You need to be clear or they need to be clear about the facts.

@@covid-19inthistogether96 I never really sold the Deco 340 but I know that machine is reading EXP. and both software versions 7 and 8 will read and write EXP. Besides any Bernina embroidery machine, every made read EXP!!!!!!! The Bernina 200 reads two formats ART4 and EXP. In the earlier days, you had to hook up the machine directly to the computer and the native format of the software is/was always ART. So all the customers always thought that when they sent a design to the machine, the machine would read ART, what is and was completely wrong. As they pushed the button to send it the file it was transferred into EXP. In order for a software to read ART in the machine, the machine would have be Microsoft driven! And the Bernina 200/730 was the only one every made like that. So either software 7 or 8 will work with your machine!!

HI, Kathy, this software is taken off the market in the meantime!

If you are threading the needle from right to the left, the cut out needs to be on the left! If that is correct on your machine and you have skipping stitches that would mean that either the needle height is off or the hook needle distance is too big. This would all make sense until you tell me that a round shank needle is working in that machine. With a round shank needle, the gap between the hook and the needle is getting even bigger!!! So there is something I can't see that would make it clear to me why you are having skipping sititches.

@@gregorsidler3962 I think the Featherweight is a slightly different machine that will not work with cut-out needles. What is the "designation" for round needle with no cut-out? I think its 15X1 but I'm not sure. Thank you!

@@RenaissancePeopleNYC I'm repairing sewing machines for the past 35 years including the Featherweight. All of the needles today have a cut-out. 15x1is nothing else than another number for 130/705H. And that is the needle you should use for that machine. If you still find a 705B needle that would be the same needle without the cut-out. But I would not recommend it. There is something else funky with your baby. Either the timing or.....your machine should stitch with no problem at all.

@@gregorsidler3962 OK Thanks I guess I need to investigate further!

@@RenaissancePeopleNYC you need to see a good sewing machine mechanic that will tell you in about 5 seconds what is wrong with your machine! :-)