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@CW_78 5 күн бұрын
man ive seen you on youtube for a min, we talked in the comments like a year ago since I was working as an FSE at the time. Just wanna say, your really good at this youtube thing I just think your topic will never be super popular though. At least all i've seen you talk about is being an FSE and everything related to it which is cool but that isn't a huge demographic so your youtube/video skills feel a little wasted. Thats just one guys opinion though don't let me stop you making content.
@untitledlabel 4 күн бұрын
Appreciate the feedback! I’m doing it to perfect my marketing, content development, and editing skills. I landed on the topic to help others, but to be honest I already know there’s a limiting factor with it.
@AlGunduz 6 минут бұрын
Thank you for putting out these videos as being a FSE is a unique role not meant for everyone, but for those who do it long-term, they usually love it. I think you can simmer down very well what traits and scenarios being an FSE can face when at a customer site. I have only worked in the biotech and medical device space, so I think you give an excellent breadth of the different FSE roles out there as they can vary so highly. Thank you for your work.
@hads8916 5 күн бұрын
Hey John, long time didn’t check on you. I left FSE and got back to oil as reliability engineer
@untitledlabel 5 күн бұрын
Hey, nice good to hear. Hope all is well! ?
@hads8916 4 күн бұрын
@@untitledlabelit is, much happier and a better work life balance. I hope everything be fine on your side too
@untitledlabel 4 күн бұрын
@ I love that. The work life balance gets more and more important with time. All is well here on my end. Appreciate the re-connect.
@StuartSwift-e8i 6 күн бұрын
Booku money in sales on the folks selling them this stuff. Customer of mine showed me their Surgical Robots, very cool.
@untitledlabel 5 күн бұрын
Very neat and definitely not cheap
@LADY_DEEE 10 күн бұрын
Hi John, is this fhe samw as fi3ld installation engineer?
@untitledlabel 9 күн бұрын
Hi, it may be a little different… as I focus a lot on maintenance and repairs primarily. Though there are a lot of installs that happen with this job.
@williamjmccartan8879 10 күн бұрын
Sounds like you have been busy John, good check in, peace
@untitledlabel 9 күн бұрын
Thanks Will! Glad you’re still checking out the videos ! 😎 Peace !
@jojomom234 13 күн бұрын
What kind of biomedical equipment do you work with? Is it Imaging? Just curious because I work as a FSE in the dental imaging industry and I majored in Biomedical Engineer as my B.S.
@untitledlabel 13 күн бұрын
surgical robots for none-invasive surgeries.
@gameface6091 28 күн бұрын
I'm out of SLC, which is a Delta hub so I try very hard to book with Delta if at all possible. United is my next choice and after that as long as it isn't spirit I don't care. National offers just walking to the lot and grabbing whatever car catches your eye. Fast easy and they are my company's preferred rental service, so it's a no-brainer for me. A few years back with a different company the guy training me was a Hilton guy. So, I focused on Hilton. He even said most of the Field Service guys prefer Marriot but for whatever reason he was Hilton. I'm still with Hilton but I do agree, it seems Marriot is a bit more modern and I even think their rewards rate is better, but I'm not sure.
@DJCryptoStix Ай бұрын
This machine is awesome i just got one
@xenochrist67 2 ай бұрын
Stop fucking lying my boy... been in the game for 15 years. If you soft, not; got kids? No got family no. Live out a bag yes; love over time. Don't know your worth. Yes. Your region running them numbers up stop ca'n
@Sharkstout 2 ай бұрын
Fields service tool pack out tour in the que? I am currently a metrology technician on liquid chromatography systems. Waiting to to hear back from one of the biggest LC/MS manufacturer on my FSE application.
@untitledlabel 2 ай бұрын
I could do this for my new gig
@roceloi 2 ай бұрын
last week i had quit my job as FSE in Scientific instrumentation to move to more industrial role as a Back office role, less travel.... i was traveling last year most of the weeks... I will miss to be always on the field, but sometimes is to much travel.
@untitledlabel 2 ай бұрын
Totally understand. How’s the transition been ?
@Mircealaw 3 ай бұрын
Leaving the current job soon where I’m an production engineer for military and civilian aviation and getting the field service engineer for medical equipement job. Can’t wait to learn and getting some background in this area…
@untitledlabel 3 ай бұрын
It’ll be a good transition, I hope you enjoy the new career
@maumau252 3 ай бұрын
The Beehive is legit.
@engr.adnanhaider3053 4 ай бұрын
How is salary increase. Every year or it’s dependent?
@untitledlabel 4 ай бұрын
It’s every year
@km6852 4 ай бұрын
Great job Willy! We are proud of you
@Ms.Cookieee 4 ай бұрын
A guy I’m talking to is one, and idk what they do just was curious what they do. Cuz he’s so passionate about idk how to seem interested in it. So thank you🫶🏾
@untitledlabel 4 ай бұрын
You are definitely welcome. Happy to share my insight 😊😊
@HamidSher-to2nf 4 ай бұрын
I’m only 16 ima follow you I like this
@untitledlabel 4 ай бұрын
Early bird gets the worm! Thanks my guy
@SamManiscalco-y7k 4 ай бұрын
Got my FSE interview tomorrow thanks for the video.
@untitledlabel 4 ай бұрын
No doubt Sam ! Good luck !
@barberanetters2986 4 ай бұрын
I hope you can answer my question. I am doing some field research about employment benefits. I would like to know what is common between employees as to which class you are allowed to fly (economy, premium comfort or maybe even business). For info: Mostly international flights and on average they are working at sites about 60% of their time. I appreciate your answers.
@untitledlabel 4 ай бұрын
The company will most likely pay for a regular economy ticket. However if you can build loyalty and flight miles with one airline, you can reap some good benefits which is what I did with United.
@lucianbryan5984 5 ай бұрын
Thank you sir it is very informative Just wondering, I’m going to go travel for training What tools if any should I pack and bring
@untitledlabel 5 ай бұрын
Hi Lucian, no worries at all. As far as tools for training. If your employer did not provide you any, I wouldn’t worry about bringing any. Usually they will provide tools once starting the job.
@electromechanicalengineeri7527 5 ай бұрын
Love it thank you .
@untitledlabel 5 ай бұрын
No doubt !
@motivationg9105 5 ай бұрын
I'm getting out of the army next month and got offered this job through recruit military, I worked on radars for 5 years I hope i get it i enjoy fixing stuff.
@untitledlabel 5 ай бұрын
I think with your background you’ll do good! Wishing you luck on the new career mate
@laserbenji 5 ай бұрын
Good insight. It’s good the role will allow you to continue with your current entrepreneurial endeavors as well as advance forward as an FSE. The healthcare space is quite different from the Biotech space, which I’m sure you’re seeing firsthand now.
@untitledlabel 5 ай бұрын
It really is. I’m still learning it about how to be successful as there’s lots of differences !
@Imdimplez83 5 ай бұрын
I date someone that does this and he says its a 12+ hour job daily basis, and hes remote… hes on call on weekands as well… our convo has been slowing down so idk if its true that hes super busy
@untitledlabel 5 ай бұрын
It really depends on the industry and region. Some areas will be busier than others.
@Bear_the_Huntsman 5 ай бұрын
Your videos helped me when I made the jump to FSE from appliance/HVAC repair. Now I'm with my second company being an FSE with Bio-Medical and I love it. Appreciate the content!!!
@untitledlabel 5 ай бұрын
Glad to be of help !
@CarlosMartinez-hl7ko 5 ай бұрын
Enjoying your content.👍 Nice working with you last week. You're a great addition to the team!
@untitledlabel 5 ай бұрын
Carlos ! 😎 thanks for letting me tag along with you. I’m sure there will be plenty more work together. Also enjoyed you sharing your hobby and side business with me as well 🐝🐝
@jakeg12345 5 ай бұрын
My $0.02 on fixing down to component level vs. whole assembly replacement. My current company prefer to replace a broken assembly however as far as I am concerned, you still always need to fault find down to component level for two reasons: 1) You might need to make a temporary repair whilst waiting for a part. 2) You need to know that replacing the failed assembly will actually deal with the root cause of the fault and that the assembly didn't fail because of something else. Like engineers who just replace blown fuses without thinking about why the fuse blew. I just went to a job where two previous engineers had replaced an ion gauge and then the cable and driver board for it. When I went, I took the time to troubleshoot instead of just throwing parts at random and found that a FET in the driver circuit had failed short. Further inspection revealed that there had been overheating elsewhere causing thermal runaway. I was able to source an appropriate FET from the customers workshop and make a temporary repair. I checked that the gate driver was still good but I ordered the replacement board anyway since I was worried about the previous heat damage. This meant that they could keep running for the couple of weeks it would take to replace the board assembly. I classify FSEs in two camps: part throwers/fuse changers vs. troubleshooters. The first don't think too much, they just throw expensive parts at machines till something sticks. The latter think through things and take time even on a PM to really consider everything and understand what is going on. It doesn't matter if your company want you to be a part chucker (that happens too... they can resent employees thinking too much) as someone who aims to be a professional FSE with their own integrity, you always have to be troubleshooting and aiming to understand exactly what is going on. I have gotten myself in trouble before because I have pointed out flaws in designs and made suggestions as to how we can stop chucking parts at things by doing things differently so they are more robust but then I represent myself as a professional technician as well as my company so integrity means I have to do these things.
@untitledlabel 5 ай бұрын
Holy cow Jake G! I can tell you’ve been at this for a while. What industry if you don’t mind me asking ? As someone that likes to think deeply, it’s part of the reason why I enjoy this job. Knowing the root cause and being able to solve a problem knowing the exact cause.
@jakeg12345 5 ай бұрын
@@untitledlabel I have been an FSE for just under ten years. Most of it on analytical instruments, some process but more recently mostly academic, pharma R&D etc. At the moment I work on X-Ray diffractometers
@untitledlabel 5 ай бұрын
@@jakeg12345 very impressive Jake! Hope you stick around, could really use some more of your insight on these videos as feedback.
@williamjmccartan8879 5 ай бұрын
Your want to think about building your personal reputation within your chosen field and your peers, peace
@untitledlabel 5 ай бұрын
Will! great advice as well. This is something I'm actively working on too.
@williamjmccartan8879 6 ай бұрын
There are so many challenges that you have to face in creating your own business and I can definitely appreciate the perspective you're sharing here John, good luck with both of these projects and I wish you success in both endeavours, be well man, peace
@untitledlabel 6 ай бұрын
Will ! Always coming through with a little wisdom. Glad to have crossed paths and will continue to share.
@jobssteve2920 6 ай бұрын
maybe the audio quality can be imporved a bit.
@untitledlabel 6 ай бұрын
I’ll do better next time.
@rickviramontes2317 6 ай бұрын
I interviewed with that same company in the Chicago market, and they seemed like a great company to work for! Working on that surgical robot seemed fascinating, but the role was unfortunately 2nd shift. The only FSE company I've interviewed with that provided a vehicle, however!
@untitledlabel 6 ай бұрын
Hi Ricky, That is something to also consider. When you can get in and accomplish the needed maintenance or repairs. I'm looking forward to sharing more details on the job and hope you stick around to see =D
@rickviramontes2317 6 ай бұрын
@@untitledlabel Very helpful channel! I've been an FSE in wireless telecom for my entire career, but as of this year trying to pivot into the Biotech industry. I watched all of your FSE-related videos to get any insight I can on this industry. I'll be watching all your future videos to continue to try to learn. My only suggestion would be to go a bit more in depth on the actual troubleshooting and service call aspects of the job so perhaps someone that is considering this field get a better gauge of the technical requirements, etc.
@untitledlabel 6 ай бұрын
@@rickviramontes2317 Thanks for the feedback Rick. I can definitely do that! The reason why I didn't do it previously was because I didn't want to reveal too much info regarding the equipment I worked on for proprietary reasons (Don't want to get sued for giving out too much info regarding equipment) but at the same time I can definitely elaborate.
@rickviramontes2317 6 ай бұрын
@@untitledlabel Yup, I figured there was propriety SW/HW that can't be shared with the public. But maybe speaking about what the reported issue was and yourv troubleshooting method of pinpointing the root cause, etc.. 🤔 I know you did that in a previous video and I thought that was great! I think those 'day in the life' type of videos would really help future FSE's in deciding of this is a field they would like to pursue.
@untitledlabel 6 ай бұрын
@@rickviramontes2317 Say less! Can do and WILL do ! appreciate the feedback and the video ideas.
@8isgreatest 6 ай бұрын
Just got my first job as an FSE. Any tips for maximizing travel rewards or tips on being efficient?
@untitledlabel 6 ай бұрын
my man ! congrats ! I would say ask if you're able to use your own personal credit card. If you are (MAKE SURE TO STAY ON TOP OF EXPENSES TO NOT HURT YOUR CREDIT SCORE), get as many points as possible from booking travel (flights, rentals, and hotels). I used my personal AMEX Plat for my last job and still have +250k hotel points alone
@gabngu 4 ай бұрын
I'd say get the best credits cards. I currently have the chase preferred reserve and the Amex gold card. They'll give you the best return
@jakeg12345 6 ай бұрын
Hey. I'm an FSE over in Europe working in a not too dissimilar field (analytical xray instruments for me). Just wanted to wish you best of luck in the new job. Sounds like a great move; you can carry on with your business whilst generating some extra needed steady cash flow through a line of work you clearly also enjoy. Plus, look forward to extra content in this channel!
@untitledlabel 6 ай бұрын
Jake G! Really appreciate the comment and support really. Where in Europe if you don’t mind me asking ? I’m looking forward to revitalizing the channel.
@jakeg12345 6 ай бұрын
I'm based in NW England but cover most of Europe. My company office is in Germany.
@untitledlabel 6 ай бұрын
@@jakeg12345 That's pretty dope. I have a colleague helping me with my brand in Leeds. Need to visit the UK.
@jakeg12345 6 ай бұрын
@untitledlabel Yeah you should come over man. I was in Houston last year on a work trip but I'd love to see more of the US myself
@untitledlabel 6 ай бұрын
@@jakeg12345 Say less! hopefully you got to see and explore a little of Houston when you visited.
@jakeg12345 6 ай бұрын
In that type of situation, I've sometimes ordered parts sent to my hotel just for ease of it not going through a stores dept. etc.
@untitledlabel 6 ай бұрын
This is also a great back up if you don’t have a more direct shipping address
@OEMplus.garage 6 ай бұрын
Way to be adaptable and doing what it takes but not giving up on your business and passions. Appreciate the authenticity of this video.
@untitledlabel 6 ай бұрын
My man! No doubt still have the creative juices flowing 😎
@LloydNance 6 ай бұрын
welcome back
@untitledlabel 6 ай бұрын
Appreciate it Nance ! Hope all is well.
@ekowest 6 ай бұрын
Did you really need the background music?
@untitledlabel 6 ай бұрын
No it was kind of in the way. Learning more about production
@Hoffagotneeds 6 ай бұрын
Thank you I'm about to do my interview in a hour. This was helpful
@untitledlabel 6 ай бұрын
Glad to be of help
@Hoffagotneeds 6 ай бұрын
@untitledlabel Hey bro, I got the job. I took notes from your video, and now I'm on. They say I have alot of training to do but I'm ready.
@eclectiqueusa 6 ай бұрын
@@Hoffagotneeds Let's go! congrats G !
@superjuddy 6 ай бұрын
Thank you for your service, and sacrifice to our country my friend! Trying to get into this industry and these videos are helping keep me focused on the right things.
@untitledlabel 6 ай бұрын
This is what I’m here for ! To help others, so hope you enjoy
@abrinahillsam6792 7 ай бұрын
Great. Hey bro do you need to have skills in MDM TOOLS ? If so how you learn this tools? Thank
@untitledlabel 7 ай бұрын
Hi , I didn’t need any when it came to my job. Has previous experience with a multimeter, but all other tools were provided along with training.
@charlesdickens8963 7 ай бұрын
Was recently offered a job as a travel field service agent I’ll be helping field service technicians with medical equipment. I’m excited.
@untitledlabel 7 ай бұрын
Glad to hear Charles, hope this was helpful
@kam6642 8 ай бұрын
Definitely had to buy a soldering kit in the field to get the job done. Also had to hit the hardware store and grab wire to rebuild a harness. Two day parts order was out of the question. Good work. ✊🏽
@untitledlabel 8 ай бұрын
Hi Kam thank you. There’s been plenty of times where I needed to make a Home Depot run to finish a repair. 😎
@KyckOut 8 ай бұрын
I am looking to branch into Field Service Engineer. Thank you so much for the info. When do you order parts?. Do you always have spare parts?
@untitledlabel 8 ай бұрын
I would order them on an as needs basis for repairs though I would have spare parts on hand. Order parts for a months worth on maintenance.
@Weathering123 9 ай бұрын
I'm in seimcoductor
@sleepytimeshecomes 9 ай бұрын
a field service engineer is a errand boy for real engineers, they get the title and no the pay and might as well know how to use hand tools like a regular technician
@untitledlabel 8 ай бұрын
really depends on who you ask and what company you work for. I'm all about my paper.
@Weathering123 9 ай бұрын
For me it depends on the company and technology, been doing this for over 8 years field service, process engineer and application engineer.
@untitledlabel 8 ай бұрын
Great to hear Randy
@AhmedHussein-hm3jy 9 ай бұрын
Hey Brother, I need your advice, I have a bachelor's degree in biomedical engineering, but since graduation, I have worked as a medical device sales rep for 12 years, is there a chance for me to shift to field service engineering, and how?
@untitledlabel 8 ай бұрын
I would say yes, depends on your knowledge of the mechanical composition of the instruments and your ability to take things apart and put them back together correctly
@hglrku098 9 ай бұрын
I just got a job offer as an FSE. I really benefited from your videos. I've watched like 20 so far. So thank you so much. One thing I want to mention though, can you please try to use a mic that's close to your mouth? Almost all of your videos have this background noise that it makes it really hard to pick up your voice when I'm trying to listen to your videos in my car, for example. Plus, sometimes, your video music is louder than you and I have to raise the volume too much to be able to hear you clearly. Sorry, I don't want to sound like a douche, I'm just trying to help you help me!
@untitledlabel 8 ай бұрын
Thanks for the feedback ! glad to be of help.
@Weathering123 9 ай бұрын
If you quit your job without doing expenses, report or claim per dim can you still get per dim ?
@untitledlabel 8 ай бұрын
No, why would you if you quit ?
@tangolima4148 9 ай бұрын
We don't get to see the watch much..
@untitledlabel 8 ай бұрын
lol, I don't wear it much to be honest.