1,425 - Ear Wax Removal in Client Who Paid & Believed Her Ears Were Cleaned at a Private Hospital

[@Stella-rf9ll]

So glad we have you, Connor and Rhys to keep us educated and keep us vigilant to all this stuff that is going on!

[@ally88350]

I watch all 3 as well I've learned so much from them

[@Trix897]

Same! All three ROCK!

[@khug3719]

Nurse Richard is fabulous too and very sincere like those guys.

[@_JustJoe]

Don't forget about Taylor!

[@Stella-rf9ll]

@@_JustJoe oh yep! Absolutely! Sorry Taylor 💜💜

[@Marniegirl]

I heard this on Audiology Associates as well- about receptionists getting 1 or a couple lessons and performing ear wax removal. That should be criminal.

[@lisarobb3064]

Wow! I can’t imagine! I would be angry at the private hospital. So much stuff left in their ears! Just goes to show that everything you have been saying about non clinically trained people should not be doing this type of procedure. Fabulous job, as always Neel. Thanks so much for sharing.❤️🇨🇦

[@Meeker128-Amy]

I watched an Audiology Associates video right before I watched this and they said something about making sure that the person that they get their ears cleaned by has the correct letters after their name. So they are concerned about this as well even though they aren't saying it the way you have in the past.

[@several_goblins]

Yeah, he's literally been dealing with an organization that was doing this exact thing, and he called them out on it

[@carolekealoha]

I watched the video about the harrassment. I too want to express my sincere admiration for your work and your commitment. Your peers oftten mention you as an excellent Audiologist.

[@catesmith3011]

I feel that her trust has been restored by your thorough and caring treatment. Word to the wise, check and double check the accreditation of anyone you let near your ears. Beautifully done, Neel.

[@leonaheraty3760]

Thank you for helping this patient, Neel. Thank God they came to you for help. 😊

[@adamhunter1223]

Take it from an American, privatized healthcare may not the worst idea ever, but it's definitely up there. For what it's worth, solidarity for those of you across the pond cleaning up the messes left by privatized healthcare.

[@Trix897]

As someone who works in the US healthcare system in the finance area, I agree wholeheartedly, but until we get rid of the the FICA wage ceiling, we can’t do anything else, and even then, all of the government healthcare programs that are handled at the federal level (Medicare and Tricare) are 100% administered by insurance companies anyways, with Medicaid getting up there in a lot of states. Sadly, we won’t be able to get the insurance companies out of healthcare, even if the federal government expands Medicare or anything like that.

[@ally88350]

Can't believe some people really misguide their clientele and not be honest Glad they came to you to get this cleared up

[@MildredWilliams-kw5rg23]

This is the very reason why people come to hospitals 🏥 and doctors offices opening fire, I gets nervous when I have to go.

[@paulinehawkins2207]

Hi Neel. Appreciate the back story. Happy you were able to help him. Years ago I had a blockage whilst in holidays in Switzerland. When to the local doctor and he used a metal clunky looking instrument that sprayed water in my ears and got a huge bullet like black wax out. It didn’t hurt but I’m so glad I didn’t get an infection. Keep safe Neel. Xx

[@poppiengema2598]

Qualifications and skill level is still most important in ensuring the safety and best results of the procedure. Patient's really need to do due deligence to ensure safety. Happy for the patient, they must be really reliefed. Bravo Mr Neel ❤🎉👏

[@Stella-rf9ll]

Hope you've had a rest Neel! You deserve a holiday after all you've had to deal with lately! Really glad you are bring all these cowboys and scammers to light. Terrifying to know how much goes on. ❤

[@kirdi6125]

You, Sir, are a compassionate and quality practitioner. I wish you were in Canada

[@ColSyd]

How disappointing an experience for that patient, you assume that the practitioner is competent to complete the procedure properly. Now they know where to go in the future. Well done Mr Raithatha.

[@murielsmith3782]

Well that certainly proves how important it is to always see a fully qualified ear care specialist you are always up for a challenge there was plenty of great information about ear care hope the patient was feeling a great deal better after the great they received thank you neel

[@resQfurppl]

i know you have had a lot going on, a lot of stress & very busy … please take time to take care of yourself!! you are very important not only to your fans but to your patients & your family ❤❤❤ we all get busy & neglect ourselves, but you are extremely important!! thank you for everything you do & i can’t wait to see your new tools!!

[@kiwigirl6135]

You are a wise man Neel, your advocacy for patients and safe practices is 💯 % . Thank you 🙏

[@pinkydawny]

This is why I won’t go to my dr about my tinnitus in my left ear. I’m saving to come and see you this year from Hemel Hempstead. You are always so considerate of the patient and exceptional at your job. I don’t trust anyone else near my ears. Not saying there isn’t other audiologists who are exceptional who live closer, but I’ve been watching your videos for years and I’ve never, not once thought you was too harsh. Your work speaks for itself ❤

[@Jessi.Mc_17.6]

I used to work as an ED tech, and we did ear irrigation. We literally had no training other than verbal instruction from the provider. We would use a 30cc syringe with an IV catheter, and a mixture of warm saline and peroxide. So this is so interesting to me.

[@sandiodonovan8953]

Thanks for sharing Neel as always, dreadful that someone pays for a service and to be left in that state.. It won't be the last time I'm afraid that we'll hear stories like this.. 👏💜👂✌️

[@lori-reneesmith7502]

Great job Neel! Very finicky 2nd ear today. Thank you for your commitment to high standards and integrity of this skill set 👏

[@CurlyCrowie]

And this is exactly what you were campaigning about. It's what happens when laymen get a half day course in wax removal without in depth knowledge of ears Glad the client found out about you and got a proper job done.

[@KayoEll]

U.S. Pediatrician here (currently working a variety of jobs in several fields... including working as a pediatric hospitalist... in an effort to stay sane in this our system). A lot of the differences between the US and the UK in terms of cerumen removal come down to our rules about billing and documentation. I have to document specific things for it to be a billable service. If I don't document it correctly, I don't get paid. It has to meet certain criteria to be "impaction" and I can only bill for removal of impacted wax. There is a reimbursement code for lavage and for curretage, but not for suction. Depending on who is reviewing the claim, they may say that it's covered under "instrumentation" (curretage), but they may not. Meanwhile, my employer may be telling me I need to see a patient every 10 minutes. My nurse (rarely an RN in a clinic setting) can lavage an ear, they're not allowed to do anything else. Guess what we end up turning to 98% of the time... the thing I can have the nurse do while I'm in with the next patient.

[@williegillie5712]

I remember taking a client to see the doc. He used warm water and a water pick to clean the wax from peoples ears. The amount of wax he was able to get out was amazing. It just kept falling out of his ear or I should say trickle. Big chunks at times. Didn’t seem to bother him while it was being done.

[@annmills3163]

I wonder how long it will be before one of these unqualified people do serious damage to someone’s ear 😡

[@mcondry8036]

I know, but come on anybody could’ve looked in the ears and seen that they were not cleaned out of the wax. I don’t care how inexperienced you are before taking those classes. They straight out lied.

[@debrajohnson8516]

Even though the ear drainage was soupy, Neel you did a great job micro suctioning.

[@pamelaabettis7225]

Oh my, Neel, this was very difficult for you, I can’t imagine someone untrained in ear care trying to do this!

[@allsortsdiane8086]

I'm utterly disgusted with what you're patient went through, totally disgusted. How dare they knowingly let untrained people to well I would say disguise themselve's as accredited audiologist to poke about in someone's ear,take their money & not give it a 2nd thought-shamsefull. Thank heaven's you are an accredited audiologist but left to undo all the mess. Mr Neel you really are amazing & alway's put your patient's 1st for their sake. Thank you so much for caring. ❤❤

[@Trix897]

In the US, microsuction is unheard of. If I want it done, I have to make an appointment with you or Rhys and fly out from Seattle. It’s very frustrating how difficult it is to get quality healthcare at times in the US.😢

[@kateramunni]

I suspect you’re going to have an increasing number of patients needing you to fix the jobs of incompetent people.

[@Meydoosa]

Your regular viewers could probably be trained easily. You instill a lot of knowledge into your videos.

[@theresakennedy3696]

If I lived in the UKI would find You. And you would be the only doctor I would go to

[@icare4you123]

The office this patient went to should have to refund every patient's fee and close their doors. They're doing procedures without a medical license. They must not be allowed to continue.

[@allsortsdiane8086]

What I find so disgusting are people claiming to be able to have their ear's made clearer for them is the fact it is money driven by private hospital's or pharmacy staff. I would NEVER ever since learnt by you is only go to qualified audiologists. Thank you Neel for going down the right path & all the reason's why. I could never thank you enough ❤

[@TheYoyozo]

I'm writing and unofficial biography about Neel. Here's what I have so far. At age 4, during pre-pre-kindergarten, Neel spelled the word "ear" for the first time. At age 6, Neel developed an extensive list of all the words that rhyme with "ear". At age 9, Neel was overcome with the thought that if only people listened to each other better the world would be a more peaceful place.

[@lisaevans5840]

The company may still be selling thw old metal syringes, but i havent seen one used in the past 25 years. So i dont think they are being used as much as you may think they are. While GP's may use irrigation to remove wax, ENT's never use irrigating for wax removal. I worked with a leading group of ENTs in the mid 1980's, and even back then non of the 7 doctors in the group used any kind of irrigation to remove wax. I have since then have been a patient to more than a few ENT's and non ever had irrigation set ups present for wax removal. I was a medical assistant and the i became an RN and i have used irrigation for wax removal when working in a GPs office, that was over 25 years ago. I would actually refuse to peform that procedure now. Ive learned more in recent years about irrigation and wax removal. This has only been my experience and im sure others have different experiences. As you know, the USA is a very large place as compared to the UK and every states have different regulations, aways under the guidence of the FDA.

[@theresakennedy3696]

Dr Neel, why especially with children do ear infections happen at night?

[@lynnroney1234]

This NEVER should have happened. This lady ended up really suffering. I guess in the fight to stop this new regulation from continuing on all you can do, and the other audiologists can do when they encounter these issues is document, document, document. If the patient even wants to contribute to the documentation, even better. I’m so sorry for all you’ve been through with this. You would think that a governing body would sit up and pay attention to someone with your knowledge and experience strongly maintaining that what they’re going to do is a very bad idea. These are ears! They’re important to our quality of life. As well, God forbid something happens and a person loses their hearing. Thank you for your caring and professionalism.

[@TimsGirl1978]

Great video, thanks Neel?

[@janellh6410]

Love your videos! Are you sure your suction is working at optimal levels? I’ve watched a variety of your videos over time, and it seems in the last few that the suction is just not as effective/powerful as in the past.

[@suezannehoward7945]

Well well well doesnt that just confirm why you put up a fight over non ear care specialists ,hope some people from a certain registration body screen shot this .

[@wendynikkel6953]

Can not drinking enough water cause a dry cough? Cos I have that cough regularly

[@caroleroseburgh1344]

Good Evening Neel 🙋🏽

[@pitchblackprogress1341]

I got my ears irrogated (or should I say flushed with water) with a metal syringe at my gp's office last year. It was a bit painful (the nurse poked the canal wall a couple of times) and it seemed quite ineffective as she had to fill the syringe four times before anything came out of my left ear. I cannot say that my hearing improved noticably afterwards and I also developed some crazy itchiness in both ears. 😑 I live in Sweden btw.

[@jteal6251]

In the US, a small bulb is sold as a standard piece of baby equipment. I found it useful to clear my daughter's nose, but it never got near her ears. Also, I have had irrigation in the past for ear wax, just once. Warm water jet, made me a bit dizzy, but it brought out a good sized bean of wax. Have not even heard of anyone using suction. A great pity...

[@lauren9667]

Well done, Neel!

[@idkstudiosextra3641]

💶 55€ for an entire inner ear cleaning 😮 *Cries in American😭*

[@1alayzzia]

I always thought the bulb was to be reversed. Apply oil or whatever drops into the ear. Then compress the bulb and use the release of the bulb to section what's in the ear out. I care for a lot of people with disabilities. And they are the last people that anyone looks in their ears. Almost no one is willing to treat them. Even the e n t's give up without even trying.

[@jamesmason8052]

Hi Neel 👋🙂👍

[@SORATONOHOSHI]

Trainee?

[@Dogatemyhomework927]

I’m sorry for the few mean people

[@TsKitchenCookingChannel242]

❤❤❤YOUR CHANNEL!!!

[@janetwilson3402]

Why does it take so long to extract soft ear wax and skin cells from a patients ear? I can understand if it was a compact plug. What is the suction capability of the instrument being used?

[@trealin4730]

My girlfriend also went to specsavers and experienced the exact same situation as your patient. Her ears felt worse

[@29687ray]

I always fast forward this stuff 50%

[@bhathornbarnes]

I do the same thing because he takes entirely too long but I guess it’s so he can give a lecture on ear care/health. I don’t need all of that talking so I always mute it while watching.

[@29687ray]

@@bhathornbarnes little less talk, a lot more action

[@shirleyanneyoung955]

⁠@@bhathornbarnesIt would make absolutely no sense for Neel to make these appointments last longer than necessary. You do realise he gets paid per ear/per patient, so obviously the more patients he treats then the more money he makes. Why would he draw out appointments, and thus treat fewer patients. Is that too difficult a concept for your two brain cells to comprehend? Neel takes as long as he needs to clear each patient’s ear/s to his and the patient’s satisfaction. Still, it’s better that you mute the sound, you probably wouldn’t understand what he’s talking about.

[@bhathornbarnes]

@Shirleyanneyoung, who are you?? I know you don’t know me so why on God’s green earth would you presume to talk about my brain unless you’re suffering from delusions of grandeur. MYBYODBBYGS

[@Betterme0000]

How much is 55 lbs in US dollars ?

[@heatherexcell3078]

£55 is about US$65 at the moment

[@Betterme0000]

@@heatherexcell3078 Thank you

[@jaklg7905]

You might not know this, but if you Google currency exchange, there are a ton that will pop up and let you convert currency from any Country. Just type £55 to USD.

[@veerlepeeters4559]

Wonderful video great explaining , your the 🔝 ! Thanks 🇧🇪😘

[@j.finesseflights1403]

I live within the states, Kentucky, and here they wash your ears! I personally don't like it!

[@AndrewandHisFriends]

Hi

[@andersisacson8262]

Not qualified hearing specialist? That's called a fraud!

[@williamblackfyre4866]

Yea...when I was a kid, I got swimmers ear like a mfer. And my pediatrician would use a metal "syringe" to blast my ear with water. I would scream like a banshee, but it didnt hurt. I was more scared the 1st couple times. As i got older, i go a little more accustomed to it actually felt kinda cool.

[@stephaniegibson9410]

You said it was Texas. The conference you went to.

[@Tarabull7353]

6 WEEKS AGO!!! I've been watching your channel too long. 55£ per ear!? Utter Bollocks!! Shame on them!! 😪

[@rachell4417]

Technical term, pruned ear!

[@susanrobinson7222]

Isn’t this where a Qtip would be handy to just wipe the gunk from the ear wall?

[@elizabethloyd3713]

You don't use Qtips. You haven't been listening to Neil or Connor. I am 73 and used these for decades. Through watching Connor and commenting with him, I know now not to use them. While using the Qtips, I had to have my ears irrigated. US

[@PotooBurd]

Yikes great job

[@Dogatemyhomework927]

Sounds like an air horn!

[@natashalauer1080]

23:00

[@jon.m.100]

DOS TRES

[@beth7126]

Frustrating to watch

[@cassiebrown6643]

I'm sorry but this one gave me the screams.

[@pamelaliegh]

Looks like caramel sauce that has slightly hardened in that second ear.

[@TheRealLucifer-Morningstar]

Here an hour late

[@codycallaway9057]

I love gooy earwax removals

[@neuralwarp]

Thanks! Just one thing .. the letter H is spelt AITCH. It doesn't start with its own sound. You're driving me mad! ;-)

[@105tomo]

Why aren't you cleaning off what is hanging and along the walls on the way into the ear???

[@simonalaterza5112]

Fatti un favore...cambia mestiere,sei esitante e lentissimo...

[@Marilyn-y9k]

Please send me email address so I can send you letter I sent to BHSS