1A Auto customer service, TRQ product review.

[@michaeltolliver921]

Yea I second this as well because I bought a whole suspension kit from them an done had to replace every part one by one as 3 months of driving the car felt worst than before I changed the 24 year old suspension. Bottom line they are junk an they are risking people’s safety.

[@tuesdaysnevercomes]

The only thing positive I can offer, about this, is that I finally got word that they were sending me a refund. That's after I had to tell them multiple times to escalate the complaint, and even went so far as to ask for whatever attorneys they have on hand to talk to them about the situation. I knew that any legal minded person would tell them to issue a refund. This is not an easy job either, dropping the subframe and unbolting the rack and pinion to gain access is a pain in the ***. I did however make a modification, I never understood why the bolts were put in the way they were on control arms, so I cut the original bolt and put a new bolt in its place, a little bit shorter running the opposite direction so that the lower control arm could come off without dropping the subframe. 2003 Mercedes-Benz C240 four matic is what this would be applicable to, as well as the parts that were junk

[@tuesdaysnevercomes]

Wouldn't you know, e mail states check to be mailed on the 12th, contacted today and NOW the check will be in the mail tomorrow... the 19th