1k Harley-Davidson Milwaukee-Eight Service by Level 3 Beard, Master Technician

[@jasonbreedlove495]

John is the kind of mechanic I want wrenching on my scoots for sure. He's a guy who takes pride and knows his stuff. Thanks for the awesome vid.

[@MattLaidlaw]

Thank you. Yea, John is a great HD mechanic. He knows his stuff.

[@jasonharrold6686]

I was totally thinking that, this guy takes pride in his work. Matt, give this guy a raise lol

[@MattLaidlaw]

Hey Guys, so I wanted to clarify a time lime discrepancy that a lot of people (with good reason) have been questioning. There is a part where I was talking to John about letting the bike run and he comments about getting the oil hot and bringing it up to operating temperature. This was BEFORE HE DRAINED THE FLUIDS. NOT AFTER, LIKE THE TIME LINE IN THE VIDEO WOULD SUGGEST.

[@jimmybe64]

Okay I just posted a question how he did that with no oil. Maybe you could re-edit video in case some stupid people try heating up engine to take off filter with no oil like it looks like John is doing.

[@bones27]

@@jimmybe64 I thought the same thing as I watched this, good post Dave and great service John and Great video Matt. Keep em coming!

[@dandrecarter1614]

Someone on here under @officialmattlaidlaw says I won a bike and it’s a highlighted message. Is this. Real?

[@adarngoodjoe4043]

I like seeing videos like this. Just a good example of what an honest service should be. My local HD guys have always been good to me.

[@theodorebowers9737]

Great job John. Nice to see you can show us your job and what is involved in this. More than I personally thought on my part. Thanks again John. And to you too Matt. ❤

[@mem0ryfoam]

John seems like a genuine dude, from here on out I'll only allow techs with level 3 beards or better to service my bike. Enjoyed the video for sure!

[@ShortArmOfGod]

Think he spends more or less time on his beard than his wife does on her hair?

[@ashleygoode6157]

Hey Mat, Ashley here from Australia. Loved the service vlog keep it up... You're a legend and we all love how you've looked after our country man Danny MDB... You're the mr nice guy of the Harley world love ya work Sir

[@sotonek]

Matt, John is a class act and what an awesome master service tech, his attitude and how he conducts himself you can see that he truly loves what he does and does it well. He is the type of tech I would want to touch and work on my bike. If you could do a video on removing the rear wheels on a touring bike and how to make sure the belt tension is would be awesome too.. Love you videos you do an awesome job!! if I lived out there you guys would be my bike shop for all my Harley needs!!! thanks for sharing I'm hooked. Keep the videos coming.

[@MattLaidlaw]

Thank you! Yea, he’s a good tech. If I have the opportunity to make the rear wheel video I will!

[@cbret1027]

I really like these type of videos, love the professionalism, great to see what goes on back in the garage. Thank you Keep them coming, the more detailed the better and enjoyable.

[@MattLaidlaw]

Perfect, thank you for the feedback

[@nickhildabridle1612]

Love all shop videos. Especially a 100K service on a TC.

[@RealSuperRando]

I’d pray that my dealership was that thorough and meticulous in servicing my bike but I doubt it. I’ll bet less than 50% actually come close to being so detailed. If I was in California I’d buy and service all my bikes at Laidlaws.

[@chauxp]

Details, thorough, and honesty, is a beautiful thing. Thank You John & Matt. When I’m in the area, I’ll definitely make a stop and ask for John. Wish there’s is someone just 3/4 skills, experience, honest like John in my area (Sacramento, Ca). 💯❤🤜🤛

[@brewsterboss6312]

Thank You! Great video,mechanic and service.👍

[@wallyr.7854]

My Lowrider is coming up on its first thousand mile service, watching this video makes me wish I lived closer to Laidlaw Harley Davidson, I just hope the techs at my local Harley shop will be half as thorough as John, he totally rules 🤘🏻

[@daveallen1973]

I was thinking the same thing actually. I wish I lived closer to Laidlaw HD for more reasons than 1.

[@alanbobowicz141]

Level 3 beard my as*. That’s easily a best in show, professionals need only apply, blue ribbon. . . Damn, it’s the end of the day and it’s perfect! Thank you for having a great attitude, not stripping or destroying any fasteners, and keeping cool under the Hollywood bright lights from that other guy!! Haha!

[@dentonschimming2825]

Great job John and Matt!! This is exactly why I ride from La Quinta to Laidlaw's HD for service!!

[@davidstark6507]

Yes Layla I think everybody would like to see a whole bunch of maintenance tips from your mechanics like I said thanks a lot

[@FREE_PUREBLOOD333]

Absolute professional at work. I know how much of a bug it is when people are looking over your shoulder when you work. Respect to you John and Laidlaw's from an old mechanic in England. UK. 😎🇬🇧👍

[@frankhiatt4271]

Very much appreciated the garage video Matt. It’s always good to see what goes on behind the scenes. Great professional video as always with right dose of humor!

[@davidadkins6029]

I would definitely want hi. Wrenching on my bike very thorough. I just hope he really is that thorough and not just when they are filming a KZbin video. He is so smooth at checking everything out. You can tell he knows his way a Harley. Awesome job!

[@STONE_FXLRS]

I want John to work on my bike… he seems cool, calm, and collected.

[@tonynunez75]

Love to see this type of mechanic he is definitely on his A-game always looking for anything that might be going wrong making sure that the bike will roll on for years and years thumbs up to the shop and to the mechanic more videos on maintenance would be great

[@ZildjianMan30]

Yes, more of these. The washing video was excellent. I actually have that saved so I can watch it multiple times. Good music as well! It puts that LA metal/thrash scene into this video.

[@MattLaidlaw]

Thank you! Music is always a tough one to please everyone

[@Budget-Guitar-Show-DM]

Hello, fan! Thanks for reaching out congratulation 🎁🎊🎉You Won a Prize Cheerful send a message above to acknowledge your prize🎁?

[@RaulsGlassPlus-k6u]

Really a true professional if you guys were up here up north I would truly have you guys do my work so for sure a two thumbs up for John

[@jimmin9802]

Yes to the garage videos, all the things you mentioned are interesting and provide tips for those working on bikes. Thanks.

[@frankprettitore6192]

John is the best service tech i have seen at a Harley dealership...

[@nbholifield]

I really like these videos Matt!!! Would love to see a 5K service video as mine will be in the spring of 2023. Thanks man!!!

[@socalfun64]

I wish I had the Confidence that my local Harley Dealer did all the same proper procedures. I bought my bike with 9,900 mi. and was told it had the 10,000 mi. service just done. It came with the checked out Warranty. You guys always seem so Trustworthy.

[@toddaod295]

I've got a great mechanic like John and will wait to get on his schedule if I have to. It was really good to see the brake flush. Thanks Matt & John!

[@garyallen6486]

Great inside look- really neat to see all they goes into the expense… love this kind of thing. Whole new appreciation of their work! More of this type of content.

[@user-xg9ge6fh7p]

👆👆Congratulations thanks for being my subscriber inbox me to claim your prize📩

[@thomasangelo4219]

The signs of an Ace mechanic he makes it look so easy Thank you for the video take care

[@Budget-Guitar-Show-DM]

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[@davidstark6507]

Thanks Laidlaw I learned a lot from this segment on KZbin I'm getting ready to change my oil and do maintenance on my 2018 Street Bob it's only got 600 mi on it I went to change the oil last year but I hurt my knee and I couldn't do anything until after I healed up now I'm healed up so I'm going to start working on my bike I'm glad I watched this I learned a lot

[@jasperduncan6633]

Great to watch a tech who’s right on top of his job, makes it all look so easy

[@MadMexism]

Great work being done at Laidlaw. Just imagine that break in oil condition after 4 friggin years. WOW. Keep up the great work John.

[@SWATcop57]

Good to see transparency at the dealership in the Service Dept! Keep up the informative videos!!

[@Budget-Guitar-Show-DM]

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[@GalvTexGuy]

I’m sure he checked it, but I didn’t see him check belt deflection. Other than that, my hope is this kind of attention to detail service is performed at all H-D dealers. I love this stuff and I hope you do more videos in the service department! Thanks, Matt. 👍🏻

[@MattLaidlaw]

There were a couple things that just didn't make the video. Belt tension was one of those also spark plugs check etc

[@escoliarthgaming243]

For a moment I thought I was watching another blockhead Moto video until I heard a different number of years as a master technician. Jokes aside, it's good to see another content creator posting videos like this out there for comparison and education

[@tazrider1]

Awesome video

[@stlchuckhd]

Awesome video John (and Matt)! Thorough. 🇺🇸

[@markk4159]

Awesome video! Love to see how the pros do it and their tips and cautions for the DYI’s

[@mkenny1128]

How many technicians actually take this much care when performing a service on a stranger's bike? It's nice to see what actually goes in to a first service (not to mention a full service!!). Fantastic video!

[@MattLaidlaw]

Thank you. John does things by the book. People pay good money to have things down right.

[@mattmatheopoulos4822]

I wish I had John in Sacramento. I have not had the best of luck at my local HD dealer. Im a little nervous to take my 2022 Low Rider ST for its 1k service. Its hard to know who you can trust with the safety of your bike. Great Video.

[@gvaldezcurrie]

Sweet the Bearded John treats that Bobber like it was was his personal bike. I am impressed.

[@MedicareWire]

Matt, I really appreciate John Terradot's time on this video (since it cuts into his income). John Maxwell's shop videos are sorely missed. I don't know if you're thinking of filling that void; if so, you have my vote. I do 90% of my own work and builds. What we get to learn from a master tech is invaluable.

[@MattLaidlaw]

I’m getting a lot of people wanting more service related videos. I don’t know if we will go into John Maxwell’s detail but we will do more for sure!

[@jimmybe64]

Income? How is he paid per bike not set hours? Strange, more bikes you service the more money mechanic gets per day. Not a good way to run business, rushing bikes through

[@MedicareWire]

@@jimmybe64 Techs are paid by what the service book "says" the service should take. So, interrupting a tech cuts into their pay. If the book says a service, like flushing the ABS system, should only take 2.5 hours, but it actually takes the tech 3 hours, they only get paid for the 2.5 service hours. If a tech gets the service done faster... they make more. Skill, experience, and speed are how they increase their pay. The shop does not pay their techs to stand around and shoot the shit with customers.

[@jimmybe64]

@@MedicareWire or the boss. I wonder where you worked because friendly service staff keeps customers coming back and arrogant mechanics keep customers away. You need a bit of both for a successful business.

[@MedicareWire]

@@jimmybe64 Agreed. But look at it from the service writer's point of view. They have to quote us a rate for a service, which they do from the book. It's not like the service writer can come back at the customer with, "Hey, sorry man, all I had available was a jr. tech to work on your bike, and he took twice as long as I quoted, so your bill is going to be twice as much." BTW, I'm going by what was explained to me by techs and service writers. I have no first-hand knowledge. Just a long-time H-D customer. If I'm wrong, I will eat my words.

[@jasonharrold6686]

Really thorough Service, Ive seen Harley mechanics skip over the critical fastener parts. Great video

[@tz1592]

Another great video, thank you Matt. I live in the Midwest. I wish my local dealer(s) would post KZbin videos like you do. After watching so many of your videos, I feel like I know you and your staff. I would LOVE to have John Terradot work on my bike because you see the attention he pays to the details. Of course I assume my local dealers give us that attention, but to be honest, I wish I could spend my money with you because I know you through this channel! Does that make sense? I appreciate all of your content from the garage, to your reviews & updates to your trips. Keep it coming.

[@larryisreal8150]

Great job! My nearest dealer is 40 miles away and definitely not the same caliber of professionalism.

[@ericroadking7564]

Great job John!! I never feel comfortable letting the dealer work on my bike I feel that they sometimes are not honest!!!

[@jimmybe64]

Most aren't, got to make money somewhere.

[@jamesshingola4442]

Bad ass video and bad ass tech! Wish we had him down here in south Florida! My tech sux!!! Four times in for shorted wires when all along it was a coolant leak on my 22 RG, now all the wiring is corroded cuz they missed the small leak 😩

[@mrman487]

I have to bring mine into my local dealership on Monday for the 1000 mile and I hope he's as good as John. I think you can bet that we like all your videos.

[@seanliske2265]

Love to see the garage videos. I want to see what goes on when I take my bike for service.

[@darrellfolk5284]

All I can say is John is Awesome. I wish he was my Mechanic in Pennsylvania!

[@luisoutumuro424]

Good stuff Matt and John! Always glad to see service vids as well. I was there Wednesday picking up a set of spark plugs, ordered new spark plug wires and an extended shifter shaft, and said hi to Andrew. 👍

[@MattLaidlaw]

Right on. Thanks for stopping by. We appreciate the business

[@theviperdoctor]

A bar swap video would be fantastic, especially one that allows confirmation of the correct handlebar length and style prior to fully completing the installation, whether that's part of the swap process or some other way.

[@Hippy75]

Thanks for the vid Matt, always great to have that behind the garage door insight.

[@danielsaudi9121]

Now that’s a master at work… Love the video and hats off to your team Matt……

[@catfishkonawa]

i think your service appointments just filled up for the year. that bike has more fasteners than an 18 wheeler. johns a rock star.

[@jeffstewart395]

This was a great video & John is very thorough and explains the process well. Would love more Service Dept. videos.

[@white_devil73]

I'm glad to see that I'm at least getting a lot of service for almost $400 each time I bring my bike in for a service. The only thing I do differently is ask for Amsoil over Syn 3.

[@tygate83]

Great video, Matt. I would feel 100% comfortable leaving my bike in John’s care. The more shop videos the better. Thanks for sharing this. Wish you were closer.

[@Budget-Guitar-Show-DM]

Hello, fan! Thanks for reaching out congratulation 🎁🎊🎉You Won a Prize Cheerful send a message above to acknowledge your prize🎁

[@2kanchoo]

That's a level 100 beard man.

[@KevinRiggin-f3h]

This was a good video wouldn't mind seeing more like this plus any type of videos you wanna do

[@MattLaidlaw]

This is good feedback. I’ll make more.

[@daveallen1973]

Matt, love your videos, would love to see one with new bars put on that would require longer cables. I did my own 14" bars, and I ended up ordering a longer clutch cable, I'm having my local dealership install it next week. Also, it was great to come down and chat with you again, I was down there and talked with you in your office back on Saturday June 4th (I was on the rental RoadGlide; I flew down from Seattle to San Francisco). Keep up the good work, keep making these amazing videos!

[@MattLaidlaw]

Thanks for coming down. It was good to meet you. I think I've had enough people request a bar installation so I think I'm going to do that video. Thanks for the comment

[@reddevil331]

It would be great to have a good understanding of a 5, 10, and 20k service as well. Great content!

[@mikemcgeehan4321]

Excellent show. More!

[@Mr00josh]

Thats why he's been there so long. He does his job. And does it correct. "Be like John"!!

[@user-xg9ge6fh7p]

👆👆Congratulations thanks for being my subscriber inbox me to claim your prize📩

[@rodneybrowning8358]

This was a great video. It was an informational and interesting watch. I liked it. The questions my brother and I always have were answered in this video

[@samuelcontreras365]

Thanks for the video. I especially like the clutch adjustment. Keep showing more videos please.

[@samuelcontreras365]

​@OfficialMattLaidlaw Thanks. is it a road glide st? Please let it be a road glide st. if you're a joking. I"ll laugh.

[@johngraves4967]

Good info! Too many people think that they are overpaying for just an oil change, It's so much more...

[@MattLaidlaw]

Yes sir.

[@carlj2126]

Who makes the funnel he uses for the engine oil ? Right tool for the job for sure.

[@kennethreynolds8]

Great vid Matt, John is a very good and thorough tech, he can’t be all bad he’s sporting a fantastic looking beard.

[@grantsissons8337]

Great video Matt as always. A nice twist from the usual style. Watching all your videos, and in my opinion the mix of riding and practical videos is spot on. Keep up the good work from 🇬🇧

[@MattLaidlaw]

Thank you for the feedback. We will keep them coming

[@robinsonsmotorcycleandauto3929]

Glad to see that the service is being done very thorough as I know alot of people wonder what is actually being done. Bravo guys and keep up with the great work and video's

[@hanzyg5920]

Wish every dealer was as good as this,,very interesting,,awesome

[@hanzyg5920]

@OfficialMattLaidlaw hello,i just got a message

[@royseay]

Neat, always curious what happens back there.

[@alanperry314]

Very Informative! I wish my dealer explained my 1k service to me and provided a checklist to show what was found and done.

[@bennylynn6211]

Love the service video! Do more! Want to see a 10k my HD service department said it’s a very important one.

[@Richfiekd]

Like The garage video's. Just had my 1K service on my 2021 Ultra Limited I wish I was as confident my dealership did me like John did his customer...

[@Budget-Guitar-Show-DM]

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[@est.1970]

Great job, very informative. Please do a video highlighting a 5K service and beyond. Thank you!

[@geraldgoodiii6993]

DEF WOULD LOVE TO SEE THAT

[@1genuine_g619]

Great video! 👍 👍👍👍 I'm a DIY kinda guy so good to see how someone works on their craft. Keep them coming Matt!

[@MattLaidlaw]

Right on. Thanks for watchinf

[@marcq9123]

Matt, I want to see more videos like this. I need to do a 1k service on mine. I would like to see an Ultra limited getting some love. Enjoy all your video. Nice crew there.

[@gregmannos]

Jesus... 1000 miles on a 4 year old bike ? Does the owner have any old muscle cars ? All your videos are awesome

[@333crackers]

More Garage videos please

[@zookskustomz]

Excellent video Matt and John. Terradot is an amazing HD mechanic. We need to clone this guy. Cheers!

[@hemi398]

Great look at the real background of what it takes to properly maintain a HD. Thanks. PS 3 beard level rocks.

[@Budget-Guitar-Show-DM]

Hello, fan! Thanks for reaching out congratulation 🎁🎊🎉You Won a Prize Cheerful send a message above to acknowledge your prize🎁

[@GuitarJ90]

This makes me feel better about the cost on these services. I used to make fun of a buddy that paid a substantial amount for what I thought was just an oil change.

[@daveroush4896]

Great video. Thank you John and Matt.

[@jerrylong381]

Thanks for the video. John does a great job. I have a question though. John prefilled the oil filter, but as it sets horizontally on the engine, how do you install it without dumping the oil out? Not trying to be a jerk. I would like to prefill the filter, and do on engines where they mount vertically or close to it. What's the trick? Thanks

[@blackvettespeeder]

Awesome Job by John, good to have him there, where I am it is hard to find a guy who actually cares about the customer, and does an honest and safe job! Keep up the great work.

[@carlositaliankitchen]

Great job on the service buddy. Hopefully some do it yourselfers learned a few things.. it’s a lot more than changing oil.

[@batman1989keaton]

Always like the service and mod videos. Get to see what all the techs actually do during a service or install of a part.

[@Budget-Guitar-Show-DM]

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[@MrBarrelNut]

Very cool video. I just read a discussion on local Finnish motorcycle forum about necessity for brake fluid change, since that is not so regularly done in car servicing, so it was good to see why it needs to be done. Also, Nick could continue making those great riding gear videos in the future?

[@Budget-Guitar-Show-DM]

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[@timrowell94]

very thorough Maintenance video

[@paulmendolia8483]

vBilliant work. I never knew there was so much to do.

[@philipjanes]

This is cool. Let's see the different maintenance videos. Thx guys

[@Budget-Guitar-Show-DM]

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[@John-cc1pc]

Excellent as always. 👍👍 Thank you. Safe rides👍🤜

[@colt2206]

Amazing how fast that guy works

[@ron5454]

This video was great, keep em coming. I hope all the Techs are that thorough since I've had a couple of my bikes serviced there.

[@Budget-Guitar-Show-DM]

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[@AkaBull]

Last year August I had my first 1k service, it was an easy in and out for the service, but I had other issues that caused my delay in getting back the bike.

[@loumiki]

Excellent video! Very thorough and informative! 👍🏻👍🏻for John. More shop videos please!

[@michaelgaunt6476]

Great video! I have a 103" and I use Syn3 oil. How long (time not miles) can I go before I need to change the oil/primary/trans? It takes me years to reach 5k miles.