2013+ Ram 1500 DS & HD UConnect 5 UBD Wireless Apple CarPlay & Android Auto Upgrade Infotainment.com

[@nathanthornton102]

Nearly $2,000 for a radio screen and usb hub swap is absolutely outrageous. There went this possibility.

[@Infotainment_nav]

We do offer several interest free/low interest financing options on our website for you to consider. There are aftermarket products out there for a more affordable price. But this particular upgrade package is a plug and play factory OEM retrofit kit. The hardware that is included is equipped in the 2022+ model vehicles. The wiring that is included plugs in to the existing wiring that the vehicle is equipped with to allow you to maintain all of your existing factory features. All of our products and services will come with a 30 day compatibility, functionality, and price guarantee. The hardware and services will also have a 90 day warranty with the option to increase the warranty to either 1 or 2 years within 90 days of the purchase. We also have a full customer support staff that is available Monday - Friday EST to offer technical support and to stand by the in house warranty and guarantees that we offer. Feel free to reach out to our sales department if we can be of any assistance. We would be happy to help verify a compatible upgrade path. 1-855-636-6287 Ext: 2 or [e-mail].

[@nathanthornton102]

@@Infotainment_nav it’s not that I can’t afford to spend the money it’s just more than anyone should be paying for CarPlay

[@williesmith9747]

Yeah, why stop at $2000. Why not $10,000? 100% ridiculous.

[@zaerx777]

Absolutely fukn ridiculous, Chinese crap rebranded…. Make it make sense. How is this $2000? Need a break down with part numbers.

[@wrathcustoms9566]

Yeah I clicked the link and thought.. nah I don't need oem that bad.

[@marcboger7706]

Just wanted to give Infotainment props for their upgrades. Did a wireless CarPlay on my 2020 Dodge Ram 1500 Classic & because of their videos & expertise did my install in about 30 mins. Thanks INFOTAINMENT. My truck feels more “modern”. Highly RECOMMEND

[@Infotainment_nav]

We appreciate the recommendation and are glad we could help extend the life of your vehicle!

[@joecarmean1079]

I’m considering a “radio” upgrade for 2014 2500 Ram. Are these Factory units with adapters, or aftermarket units? Getting CarPlay is the main reason for the upgrade. More importantly, I want to retain ALL my factory controls and functions. You did not indicate if this was the case, or not. I like the factory look as well. That is also a big plus for me.

[@Infotainment_nav]

Yes this is 100% OEM equipment that we program and retrofit to work with older vehicles. This UBD unit came out in 2022 for 22+ ram vehicles but we have found a way to make it work in 2013+ plus Ram vehicles but this is still 100% OEM Factory Mopar equipment.

[@Cool_Hand_Luke77]

@@Infotainment_navcan you 100% guarantee that it will work in my 2013 RAM 1500 without ANY issues?

[@martinborjas]

I’m looking at getting a Stinger Heigh10. All factory features work and you also not only get more features and options, but a 10 inch screen. Goes for about $1000 for plug and play version and then whatever install cost is. This is way too expensive for such a minor upgrade from what I’m replacing. Nothing the company can say will justify the $1700-$2400 cost when there’s either better and/or lower cost options for same or better features.

[@Infotainment_nav]

The stinger is an aftermarket unit. The packages that we offer are completely factory OEM as well as plug and play. We sell these to customers who are interested in maintaining the factory integrity of the vehicle. Many of our customers want nothing to do with aftermarket upgrade packages and want only OEM. The packages that we offer allow the opportunity to upgrade your vehicle in a factory way. This particular package is a retrofit kit. So we are taking 2022+ wireless apple carplay/android auto technology and putting it in to the older vehicles that either don't have apple carplay/android auto or wired apple carplay/android auto.

[@balrajekamjeetsingh5858]

Thank you I will buy this for my 2016 ram 2500

[@Infotainment_nav]

Glad we could help!

[@shmank808]

As others have asked, will you retain full control of all OEM functions such as the steeering wheel radio controls, AC/Heat, factory backup camera and Sirius radio, etc. Not looking to sacrifice any functionality of my current setup but looking to add wireless CarPlay. FYI this would be purchased for a 2017 2500. Thanks!

[@Infotainment_nav]

Your 2017 2500 will not require any additional components to maintain your existing factory features. This upgrade package is pre programmed to work with all of your existing factory features. Be sure to look at the "Things to Know" section on the product page for more details. infotainment.com/shop/interior-accessories/infotainment-radio-upgrades/2013-ram-ds-2013-2018-hd-truck-ubd-radio-uconnect-5-with-8-4-inch-display-including-wireless-apple-carplay-android-auto-upgrade/

[@wardenblackbeard]

just ordered for 17 ram 1500 big horn hopefully this works for it. I talk to sales they said it should.

[@Infotainment_nav]

Congratulations on the upgrade! 2017 will be good to go. Please feel free to give us a call with an order number if you have any questions. We are here to help!

[@wardenblackbeard]

@@Infotainment_nav just got it in the mail do i need the genie max that came with it.

[@seankaigh7978]

I bet you will see Celsius on your HVAC display and your AC compressor will run 24/7.

[@JSpencer.]

I just got it. It was an easy install and worked great at first but I turned off my truck for a little bit and when I started it up again. The whole system looked different from before and backup camera and climate control’s disappeared and Apple CarPlay stopped working

[@Infotainment_nav]

Our support team is here to help with any technical issues you are experiencing. Please feel free to reach them directly at 1-855-636-6287 Ext: 1 or [e-mail]. Have your order number ready. They'll be happy to help.

[@Losman666]

Does it have the factory look like the AM/FM radio stations, the AC/heat settings, etc.?

[@Infotainment_nav]

This is a factory OEM retrofit kit. The 8.4" UBD Uconnect 5 head unit is what would come in the 2022+ vehicles. So this functions just as it would from the factory. Currently, our OEM radio has a visual climate bug where the gauge jumps to “Max Heat” after a single click. However, the climate still functions properly. Additionally, the gauge won’t display “Max Cold” until you click the Cold Button 25 times. We are actively working on a fix to resolve this issue. Please refer to the video kzbin.info/www/bejne/iJvRo6mcjduDhZY

[@blaleakridge8481]

I just got me and it still has the same problem

[@jasondawson4091]

I just installed my unit this afternoon, It came with the Genie Max, but that was it, just the unit with no instructions or even an indication what it is. Where does it go? My unit seems to be working so far, except the temperature numbers which I assume the Genie will fix? I see your answer in another comment says the Genie plugs into the harness you provide. But there are no connectors that will fit... no extra connectors at all. They all have a place. Update: There is a plug with a jumper that says "Do not remove". It needs to be removed for the Genie to work. That is what worked.

[@Infotainment_nav]

Yes! I apologize. This was supposed to go out with the Genie Max pre-attached to that connector that says "Do Not Remove". I'm glad you figured it out!!

[@Josue-rd5gt]

Does this have any provisions for adding cameras to the side mirrors? For example, for use when using your turn signal. Last year, I bought and installed your rear camera kit with the OEM camera for my 2013 ram 2500. Will this also work with us since it already came with a harness as well?

[@Infotainment_nav]

The camera kit will work with this radio, however, there aren't provisions for adding side cameras to the mirrors. You're referencing what would probably be the 360, Surround View Camera.. I am unsure if there is a way to add that to RAMs that are NOT the new body style. Reason being, when the 360 camera came out in RAM, it was only in the new body trucks, and those trucks come with a CVPM (Central Vision Processing Module). That's where all the cameras feed to in order to get them all to the radio. So far, I have not seen anyone successfully retrofit that into the 2013-2018 RAM trucks. If you're just looking to add additional cameras, www.navtv.com might have a multi-camera harness that has a module that force-feeds the camera by pressing a certain button, and you can add cameras that way.

[@juanmartinez-ku5ze]

Mr Doug, excellent equipment. However it is one thing wrong in this video, the usb hub in the between the seats console, it won’t fit. That part is for a Jeep console. I believe you have the Jeep console so we can use the one for the radio, otherwise that part will be hanging inside that console. That’s the reason I did not buy this upgrade yet.

[@Infotainment_nav]

If you take a look at the 3:40 - 5:14 mark in this video it details the installation of the Hub and it shows that it does clip in and is not hanging and fits snugly in that console. I may be misunderstanding your concern but we have not had any issues with the hub or the hub connection so far.

[@EveryDayyoutube14]

He is referring to the fact that the stock fit flush the new one sits out in the console instead of in the panel

[@Davesmusic86]

If coming from a single zone climate package, how does the duel climate bezel behave once swapped in?

[@Infotainment_nav]

So the vehicle is single zone, but the bezel is dual zone. What occurs there is that the passenger controls won't operate properly. In the climate/comfort screen you would just check the box for "Sync" and just use the driver's side controls and both slider bars will match what it's changed to on the driver's side. Essentially you would not use the passenger side buttons whatsoever.

[@masonrosborough1242]

The website stated heated seats will not work for 2013 after this upgrade. Has this been fixed? Will NAV be added to this model at any point?

[@Infotainment_nav]

We should have a heated seats/heated steering wheel fix in the near future. Our retrofit harness doesn't seem to work with the Uconnect 5 UBD, so we're looking for another solution. Navigation unfortunately cannot be added to this radio unit, it's manufactured without navigation by Mopar unfortunately. However, since it has Apple CarPlay / Android Auto, navigation can be performed using Waze, Google Maps, Apple Maps, etc. from your smart phone!

[@armandogaytan4635]

What would i need to upgrade to android auto/ carplay. At least a wired conection. If possble wireless but more info please!

[@Infotainment_nav]

You are welcome to reach out to our sales department. 1-855-636-6287 Ext: 2 or [e-mail].

[@Gjonesy96]

Hey infotainment. I noticed on the website it says it wont retain the heated/vented seats/ stearing wheel warmer. But i have the actual hard buttons beneath the bezel for these. Will those still work to turn them on?

[@Infotainment_nav]

The hard buttons should work, but have not been tested with the UConnect 5. With our Uconnect 4 upgrades, we offer an additional harness as an add-on to allow the touch screen function for the heated/vented seats/steering wheel, but the hard buttons will work without the harness. I would assume they would work just fine if you have the hard buttons.

[@Gjonesy96]

@ thanks!

[@JoeBlow-tl4hr]

Nice products, but wow, very pricey!

[@Infotainment_nav]

This a genuine OEM retrofitted plug & play product. OEM parts tend to be always be more than aftermarket. Reach out to our sales team and they might be able to help you out!

[@905Metalhead]

Wish you offered the payment plans for Canada as well. After exchange it’s nearly $3k which is fine but I dont have $3k laying around.

[@Infotainment_nav]

We do actually work with both Affirm and Klarna who offer financing options that you may be able to take advantage of. We also work with Apple Pay, Google Pay, PayPal, and Venmo who offer incremental payment options. All of which can be taken advantage of at check out. Please feel free to contact our sales department for assistance. 1-855-636-6287 Ext: 2 or [e-mail]

[@mohamedahmadh5650]

Hey, IM just wondering why the climate control doesn’t show on the screen? I did the swap everything works but no climate control showing . The ac works tho

[@Infotainment_nav]

If you purchased this through us, please reach out to our support team for assistance!

[@gremlinoff-road8203]

Has Infotainment fixed the ability to use a usb drive for music?

[@Infotainment_nav]

That was just fixed a couple of weeks ago. We finally have everything working properly. If you ordered this from us and are experiencing this issue, please reach out to our customer support team to have the GENIE MAX exchanged for the newly updated one.

[@jeffchitwood3603]

I need to upgrade my current set up. I have a 2013 Ram 2500. It has the smallest radio screen that has a back up camera and xm in it. I want to upgrade to the 8" screen. I don't necessarily need Android Auto but might be nice, but it's really like to add steering wheel controls for the radio. I will probably go with the company that can help me put together a "kit" with these things and all the necessary hardware needed to make this simple, work good and look good. Can you help?

[@Infotainment_nav]

Absolutely. This upgrade is still having a few bugs worked out with the climate showing properly on the screen. If you're looking to just upgrade to a larger screen and retain Sirius XM, I'd advise perhaps doing the RA3 or RA4 (these do not offer CarPlay) infotainment.com/shop/interior-accessories/infotainment-radio-upgrades/2013-2017-infotainment-ram-1500-2500-3500-gps-navigation-8-4an-ra4-radio-upgrade/ If you wanted built in navigation, HD radio, Android Auto, and retain XM, the UAQ would be more up your alley infotainment.com/shop/2016-ram-1500-classic-build-series-upgrades/2013-2018-ram-1500-2500-3500-8-4-inch-4c-nav-uconnect-uaq-with-apple-carplay-android-auto/

[@MahmoudMasoud-sf3ig]

My 2014 ram laramie is with reverse camera, if i used this product is there any other kind of wires or connection required different than what shown in the vedio ? Specially in your vedio you added new reverse camera.

[@Infotainment_nav]

No this will automatically retain all factory features in the vehicle currently including Backup camera.

[@sasgrafix]

I'm interested to this upgrade for my 2016 1500 (a Laramie Longhorn with a Diesel engine!), but my original OEM radio has HD radio included in, which I found sometimes very useful, mainly to catch some AM feeds (into FM subchannels) that I have a harder time to catch on. Does this have HD radio available? And if not, why? (That might prevent me to buy it, despite the rest of the improvements available compared to my original radio)

[@Infotainment_nav]

This radio does not feature HD radio unfortunately. Typically HD radio is only found on Uconnect models that feature built in navigation. However, even though HD radio isn't a feature, you may be able to use the iHeart Radio CarPlay/Android app to tune into those specific stations not available without HD radio, but I do not know if AM is available through iHeart Radio.

[@sasgrafix]

@@Infotainment_nav Not sure that this iHeart stuff can apply to anyone: I'm living in Canada. Otherwise, it's a huge mistake, to be honest...

[@gabrielslaton2475]

Hello, does this system also display the climate control?

[@Infotainment_nav]

It does, but you'll need to run the included OBDGenie to add the "Comfort" icon. Which is the new name for the climate control menu.

[@Lostsoul.668]

That's all cool but would I lose my custom back grounds and color schemes. And can I add unconnect WiFi?

[@Infotainment_nav]

The UBD unfortunately doesn't appear to have any themes to select from for custom back grounds and color schemes. But you can customize the layout of the widgets. Uconnect WiFi requires Uconnect Services (Sirius Guardian) which would require additional hardware and programming to the vehicle. We state in the "Things to Know" that those features will not be gained with this radio due to the additional hardware requirements.

[@Lostsoul.668]

@@Infotainment_nav oh okay sweet extra hardware no problem then I'll take a look on your guys website today I'll be getting a cluster as well

[@93lopezi]

Any updates on the temperature visual glitch? If I purchase now, will there be an update to fix it later?

[@Infotainment_nav]

Currently, our OEM radio has a visual climate bug where the gauge jumps to “Max Heat” after a single click. However, the climate still functions properly. Additionally, the gauge won’t display “Max Cold” until you click the Cold Button 25 times. We are actively working on a fix to resolve this issue. Once the issue is solved, updates will be provided by our customer support team.

[@Cool_Hand_Luke77]

I have a bug where heat buttons don’t register on the display as if the temp range was larger. I think there are 7 or 8 heat settings but I need to press 14-15 times to Max it out.

[@georgeandregina]

I have a 2016 RAM 1500 Laramie, what is meant by upgrading UConnect 5 unit, vehicles not originally equipped with a UConnect 5 system will lose USB media access.? What functions are lost? Does that mean that if I connect my iPhone to the USB media hub in center console, I can't listen to my music library?

[@Infotainment_nav]

Uconnect 5 is a hardware upgrade. This upgrade offers wireless Apple Carplay/Android auto functionality. The note means that you will no longer be able to access Apple Carplay/Android auto by plugging in via USB. The reason being is that Uconnect 5 offers Bluetooth Apple Carplay/Android auto. So plugging the phone in for that functionality is not necessary. The USB media hub will still supply power.

[@georgeandregina]

@@Infotainment_navif you loose usb functionality in the 2016 RAM, will the usb media hub in the console armrest need to be changed? Can it still supply power and can I play music via a usb key? Will the original usb hub work at all if I keep it?

[@sambulucci]

Where can I purchase this for my 2015 RAM Laramie ?

[@Infotainment_nav]

The link to the product page is in the description! Please read the things to know about this product!

[@ip249]

I have a 2018 laramie 2500 with the alpine sound system. Will this still work and will i retain sound quality?

[@Infotainment_nav]

These upgrade packages are designed to allow you to maintain all of your existing factory features and functions. So if that is an OEM Alpine sound system, you will absolutely retain the sound quality.

[@IsaacPortillo-zk4fw]

Where does the geniemax connect?

[@Infotainment_nav]

It attaches to the harness we provide that goes between the radio and the factory harness.

[@Psyquek3o]

good video. Do you know if those harnesses also can be found in the agency?

[@Infotainment_nav]

Unfortunately, we do not sell the wire harnesses or individual components separate from the complete plug and play kits that we offer. It is our company's policy only to sell this upgrade as a complete plug and play package. This allows us to reliably stand by our products as well as giving our technical support team the ability to fully trouble shoot all individual component included in this upgrade package.

[@Pacman163]

I have a 2014 Ram 1500 Bighorn and it has a 8.4 UConnect but sometimes it boots slow it might take 5 mins before it will boot. So when it does not boot right away nothing works no backup cam, No air, no nothing. The Navigation says Im in the same place all the time and the compass just goes in circles. IS this Radio going bad?

[@Infotainment_nav]

The radio is suffering from an issue with the chip on the motherboard responsible for 3G service (no longer used) and translation of GPS data from the antenna to the mapping. This is a repairable issue. It's known as the Sierra Wireless Aircard Failure. You might find it stuck in 2 possible places. S Flores St, San Antonio TX, or you might see it in Rue Berri Montreal Quebec. infotainment.com/shop/services/repair-service/repair-service-fca-uconnect-3c-ra4-or-ra3-8-4-inch-touchscreen-radio-5/

[@Pacman163]

@@Infotainment_nav so this will make my radio boot slow? where can I get a new wireless aircard?

[@MiguelSanchez-nd4bv]

‘13 Ram 1500 with RA1 and sat radio but no microphone, Ordered the UBD with aftermarket mic and a backup camera. I got 2 “adapter harness. One to add the camera to a RA2 or better (with the camera RCA’s). Then another adapter to go from the factory connection to the UBD. But it has no camera RCA’s. So I have to run 2 adapters, should I have been sent the UBD harness with the RCA’s like in this video?? Not to mention the first harness (ra2-ra4 with RCA’s) did not have the mic leads terminated in a plug just 2 loose wires that didn’t match the mic 3wire plug. All other connections look good, just have no install it yet because of the connection issues. And really don’t want to use 2 adapters if only one is necessary.

[@Infotainment_nav]

Please reach out to our support team at 855-636-6287 Ext 1 or at [e-mail]. They will be able to help out with installation issues and troubleshooting.

[@balrajekamjeetsingh5858]

Hello if my ram has smaller radio does that fit on here? Thanks

[@Infotainment_nav]

Yes!

[@JonathanTavares-is4ds]

Hi do u guys have anything for the jeep compass 2023

[@Infotainment_nav]

Unfortunately we do not have a compatible upgrade path for a 2023 Jeep Compass. We are always adding and developing new upgrades kits. So if you wouldn't mind taking a minute to fill out our Product Interest List Form. That will help add to the demand for that particular upgrade and vehicle. Our development team takes direct priority based on demand from this product interest list. We'll also notify you if something becomes available for your vehicle. forms.zohopublic.com/infotainmentcom/form/ProductInterestListForm/formperma/m7R2exajUQkfs2WJO8mkDzUcYC2HIt5WrUWxFICnigs

[@ARoss83]

Can we just buy the harnesses?

[@Infotainment_nav]

We would not sell it that way for any reason. We do not sell the harnessing on its own for any of our kits. If the price is a bit too high to do the full kit you may want to consider going with an aftermarket part as opposed to OEM. We put a lot of effort into making sure this upgrade has no issues and has all the correct equipment sourced based on the Vin and we have found that piecing these upgrades together part by part has a very high failure rate. We recommend going with our full kit or checking out something aftermarket as aftermarket equipment is much more a la carte friendly.

[@georgeandregina]

I just finished installing the Uconnect 5 ubd retrofit. When I ordered, I was told the climate bug was fixed but I can only see the temperature in Celsius not Fahrenheit. Is there a fix for this? Why is that not in your “things to know?” Will the USB media hub ever be fixed to play music via a USB drive? There was also a dark red facra cable from the RAM 1500 that could not be connected to the new head unit. I presume that to be the cable for uconnect emergency connections and customer service. Will that ever be connected? How about SeriusXM travel app. The original unit had that. Why is this missing?

[@Infotainment_nav]

We are still working out the kinks with this. Some vehicles are working perfectly in Fahrenheit, and some are stuck on Celsius. Unfortunately you're experiencing the Celsius. This is going to be corrected with the GENIE MAX and we'll be exchanging that module on the harness with the updated one. As for the USB media hub, we've figured out the bit values that need to be adjusted with the GENIE MAX module, but we're getting that tested with multiple vehicles to make sure that it works for certain. We're planning on having both fixes done prior to the exchange we'll set up for you. The dark red fakra (usually it's a burgundy/purplish color) is for the 4G network and Uconnect Services and SOS. The UBD factory would be using a separate telematics module, rather than the 4G antenna. There's not really a way to add that telematics module at this time, and if it was, there's a LOT of hoops that need to be completed with Uconnect and the Dealership to make it work. The Sirius XM travel app is also only available with radio units that have factory navigation that is separate from the Carplay/Android Auto feature. Since the UBD is a non-navigation model, that feature will not be available. We apologize for the experience so far, but we are actively working on getting this working perfectly!

[@georgeandregina]

Still waiting for updated fix to USB hub and climate control with genie max. How much longer?

[@seankaigh7978]

Just got mine Installed and the climate still shows in Celsius .​@@georgeandregina

[@seankaigh7978]

Just got mine everything is in Celsius also I bet your AC compressor won't shut off either no matter what the setting ​@@georgeandregina

[@linksavedzelda1750]

What is a ram 1500 ds? My truck is a 2014 ram 1500 slt would it work for mine

[@Infotainment_nav]

Hi there, The 1500 DS is the considered the 2013-2018 RAM 1500's and the 2019-2024 RAM Classic 1500's. Your 2014 1500 is considered a DS. The New Body RAM 1500's are DT. This will work, but please view the "Things to know" on this product listing. There are a few kinks that we're working out and are almost completed. Right now we're fixing an issue where the temperature may appear in Celsius as opposed to Fahrenheit.

[@IsaacPortillo-zk4fw]

Why is the Media hub apple CarPlay not working?

[@Infotainment_nav]

Because this is a wireless unit. The wired connection is not used as a media transfer source for this unit. It will resort to a phone charger if plugged in. The phone will wirelessly connect to Apple CarPlay and Android Auto as soon as the vehicle is started.

[@JSpencer.]

Even though there’s a “visual climate glitch” will I still have control over the temperature? Or when it’s going max either up or down it’s actually maxing out? And is there an estimated time of when it’ll get fixed?

[@Infotainment_nav]

Absolutely, The screen is just jumping to max heat or max cold by the tap of the button once for heat or cold... but the air flow is not matching that, which is good. Essentially you'd just be tapping the temp up until you get the desired heat, or tapping temp down to get the desired coolness and ignore what the screen is saying. We actually have fixed this now. We include a different harness with a module that translates that temp reading with this kit. The fix was finished a couple of weeks ago.

[@winstonthomas7620]

Hey Doug my name is Winston and I am a big fan and I could use your help with my RAM 2015 1500 can you help?

[@Infotainment_nav]

Hello Winston. You are welcome to reach out to our sales department 1-855-636-6287 Ext: 2 or [e-mail]. We would be happy to discuss with you the solutions that we offer.

[@ZayneMcDonald]

I ordered one for my 2017 ram and it won’t let me use apple car and it says fiat instead of ram.

[@Infotainment_nav]

The radio is supposed to say Fiat when first installed, but after a few key cycles it is supposed to switch over to RAM. If you're still experiencing this after 2 days, please reach out to our Support Team for assistance!

[@davidethington532]

I ordered a uconnect 5 upgrade kit for my 2015 Ram 1500 bighorn 2 weeks ago. I installed it this last Friday. Not climate control, no reverse cam, no Apple CarPlay, no access to any of the features on my truck basically. I called and they told me it has to go through an acclimation period of up to 48 hours. Here I am 72 hours later still no features on my radio… tech support won’t answer the phone and I’m stuck with a radio that doesn’t work… next step is to file a complaint to the better business bureau. I do not recommend buying these because their comparability guarantee is a huge lie.

[@Infotainment_nav]

It's very odd that the radio did not acclimate properly, this might be the first we've heard of where the Apple CarPlay and reverse cam didn't work. I would definitely have that radio unit exchanged under warranty!

[@davidethington532]

You guys refused to exchange it….

[@ZayneMcDonald]

Yeah my truck wouldn’t let me use the apple CarPlay plus it says fiat and not ram even tried to reprogram it

[@TheIXGhotnready]

@@Infotainment_nav I have this same issue too! I have a 2019 Ram 1500 Classic Tradesman which had an RA1 from factory. Installed the included climate control module > installed the new UBD > installed the GenieMAX Climate Control Regulator > used the bypass module and OBDgenie to reprogram which comes up with a green light and honks the horn. (Radio reboots and shows FIAT?? Then it boots with the basic UConnect logo.) However, upon connecting a phone wirelessly over BT, I'm not getting any sort of Apple Carplay option coming up (tried another iPhone too!). Nor am I getting the option to control Climate, but I can change between the vents by my feet and windshield using the new buttons on the bezel, but I can't get it to blow from the vents on the dash since the button is in the climate control option on the screen which is non-existent. Do we need to apply any sort of FW upgrade?

[@DaemariWade]

Does anyone have the link For this radio

[@Infotainment_nav]

Absolutely, here it is! infotainment.com/shop/interior-accessories/infotainment-radio-upgrades/2013-ram-ds-2013-2018-hd-truck-ubd-radio-uconnect-5-with-8-4-inch-display-including-wireless-apple-carplay-android-auto-upgrade/

[@Themightycuban]

Will this work with RA1 radio with uconnect3 I own a 2020 Ram 1500 Classic Tradesman

[@Infotainment_nav]

Absolutely, however, since you have an RA1, (The digital clock display radio) you may need two additional parts. One is a microphone for the bluetooth hands free, and the other would be an XM/GPS antenna. Please call our sales team for more information! You might also want the mirror reroute kit, as the rear view camera is likely in the mirror in this vehicle.

[@victorialynn961]

Whats the cost

[@Infotainment_nav]

Hello there, It depends on your current radio set up. Here's the link to the listing, just select the options from the drop-down and you'll have the listed price! infotainment.com/shop/interior-accessories/infotainment-radio-upgrades/2013-ram-ds-2013-2018-hd-truck-ubd-radio-uconnect-5-with-8-4-inch-display-including-wireless-apple-carplay-android-auto-upgrade/

[@ClaudiodesdeNY]

Don't buy it!!! this video is misleading and is false advertising. I was trying to upgrade my 2018 dodge ram 2500 that could connect wirelessly to my apple play and it didn't. when I call INFOTAINMENT they told me that the radio i had order 5UBD 8.4 will not connect wirelessly. But I order specifically that one because on their website and this video states that this radio will connect apple play wirelessly. and also, in the back of the radio didn't have all the wire connectors that were in the original radio. plus, the sound quality was not good at all. don't waste your time and money.🤮

[@Infotainment_nav]

So this unit is not made by us this is made by Mopar. These are OEM units not aftermarket so we do not control the sound quality. Now this is a wireless unit so if yours did not work wirelessly then you may have ordered the UAQ or UAS which are wired units or you had an error occur. We have a money back guarantee on these units and warranties. Please reach out to me at [e-mail] or at 407-603-0049 I want to look into this a bit further and see if we can get you back on track.

[@ekcoupe5059]

never use metal on plastic interior parts. use your head my guy

[@Andrew-us2fk]

Can I just plug an aftermarket camera into the extra input since I don't have a cargo camera?

[@Infotainment_nav]

You certainly could! But you would also need to get programmed for Cargo Camera to enable that second video input (even if it's not going to be used as a Cargo Camera).

[@Andrew-us2fk]

@@Infotainment_nav figured as much well sweet this just made the purchase a lil sweeter