Call the Ford dealer and file a complaint. If they get enough they will make it a recall. It cost $3500 to have it repaired.
@inthedarkwoods20222 күн бұрын
$3500? Really
@tommygreene3503Ай бұрын
Hey Tony, Hopiing you get this message. I am trying to fix my sunroof. Took the glass off and found plastic pieces, but It did not work. saw the comments and figured out I needed to drop the motor. I can not figure out how to drop the motor. I can access it, but don't see the bolts you mention. Its driving me crazy Please help if you are able.
@tonyscarcare5657Ай бұрын
You have to feel for them. They are a torx screw. I don't remember what size.
@nathangonzalez51546 ай бұрын
Dude. ... dude. Seriously, this did the trick. I'm looking at a stupid piece of plastic that the dealer said would cost upwards of $3k for a new sunroof after saying the track was bent and that's why it wouldnt open. For just a little bit of my time, my 2017 Platinum sunroof is rolling free for the first time in 3 years! I cant thank you enough for this video. But has anyone found out what this plastic came from?
@tonyscarcare56576 ай бұрын
Thank you! It is definitely starting to come apart and will need to be replaced eventually, but it can be serviced from the top, so don't pay the dealer that big money!
@AnthonyRomero-y2d2 ай бұрын
Dealerships are the worst. That overcharge deserves a review on the dealership website!
@bobgastreichCars71 Жыл бұрын
Amazing. That was so weird. You are the type of guy who doesn't give up till the job is done.
@tonyscarcare5657 Жыл бұрын
Thank you very much! I was wanting to quit on it, but I'm glad I took the glass out.
@user-ud3cm8nv9q9 ай бұрын
This was a great video. My son & I followed your steps and we found some plastic pieces inside the track. Once we removed the pieces the sunroof worked. Thank you.
@tonyscarcare56579 ай бұрын
You're welcome, and thank you! It will have to have some pieces replaced eventually.
@mikedale75917 ай бұрын
Ford needs to stop making sunroofs on ALL vehicles. They do not know how to engineer them!!
@tonyscarcare56577 ай бұрын
They are buying them from a company that builds crap. They need to have a serious talk with that company. I told them last June at Ford Motor Company World Headquarters that something needed to be done about these things.
@timbo19613 ай бұрын
I have this same problem with my 2017 F250. The sunroof started leaking water so I tried to open it- and it is stuck! Now that I’ve seen your video I’m going to take the glass out and see if I have those broken pieces in there.
@tonyscarcare56573 ай бұрын
I'm sure you'll find some. Good luck.
@loupecci4901 Жыл бұрын
Tony, did the broken plastic pieces from each side match? If they came from the window mechanism I’m surprised it still seems to work flawlessly. Strange indeed.
@tonyscarcare5657 Жыл бұрын
They did not match. They are definitely from the track assembly, and I've actually seen several sunroofs continue to work with missing pieces. It is strange.
@kaneetsate16622 ай бұрын
Do you have to drop the motor to remove the sunroof?
@tonyscarcare56572 ай бұрын
You do if the cables aren't even. I actually rebuilt one of these last week. I'll do a video next time. It's really not that bad. Don't take the motor bolts all the way out. Only loosen them enough to drop the motor down enough to clear the cables. Then you can move each one by hand to get them back in time with each other. Then, just tighten the motor bolts. You don't have to find the bolt holes. The headliner is stuck up with magnets, and it's the motor on the driver side. The other motor is for the shade.
@danherrala20874 ай бұрын
Also you can get a certain lube kit from ford parts department, under a TSB for the sun roof, it a little expensive, but maybe silicon grease would be the ticket..
@bentnickel7487 Жыл бұрын
Years ago, an inventor attached cameras on the outside of a car's door and transmitted the image to the inside of the car's door (which was a screen), so when the driver looked at the passenger door it appeared see through. No door or window handle, just a screen showing what you would see as if the door wasn't there. That was a very disturbing scene. Rolls-Royce offers a ceiling with shooting stars or the sun rising and setting, all done with electronic imagery. I remember my family owning a Buick Roadmaster in the mid 50s and my Dad complaining about the power windows always needing to be adjusted to work properly. It seems the United States loves to take something simple and complicate it. One of these days our ice boxes will have monitors in the doors so we can talk to Grandma on the internet. Oh, wait a minute, that was last year's new idea. 😬 😁 😏
@tonyscarcare5657 Жыл бұрын
I know. I don't understand what was wrong with the original ASC sunroofs. All this automatic stuff is not necessary.
@danielmoser38437 ай бұрын
That was exactly what was wrong with mine. Both sides had broken peices, and seal was all dryed out. Not sure how much you saved me but i owe you at least one cold one!!!
@tonyscarcare56577 ай бұрын
They will all have to be repaired eventually.
@DSP1968 Жыл бұрын
Another great video, Tony! We have a 2014 MKX with the same style panoramic roof. It has worked great but if it ever stops, and I feel brave enough, I'll rewatch this detailed video and attack the problem.
@tonyscarcare5657 Жыл бұрын
Thank you very much! Don't use it if it's below 60 degrees or above 80 degrees. And only open and close it when the vehicle is sitting still!
@jamesvance1744 Жыл бұрын
@@tonyscarcare5657😂😂
@ajdube99672 ай бұрын
Thanks! Yeah the sun roof can be a pain when it's not working. But if you're a cigar enthusiast like I am it's pretty awesome! Mines doing the same thing. The other night it wouldn't close. Now it won't open and it's catching in the drivers corner like this one was.
@tonyscarcare56572 ай бұрын
I finally rebuilt one of these. I will do a video next time.
@gh2687 Жыл бұрын
After these last two videos I think you need an extra hand😂 . Great informative video and persistence 😊
@tonyscarcare5657 Жыл бұрын
Thank you! I really should have gotten out my tripod for when I was removing and installing the glass.
@JustinOBrien-xu3mx4 ай бұрын
Why did you “drop the motor” and what does that entail? I have this problem with my 2017 F150.
@tonyscarcare56574 ай бұрын
You have to drop the motor to get the cables lined back up.
@lukesm5747 Жыл бұрын
Great job.Persistance pays off
@tonyscarcare5657 Жыл бұрын
Thank you very much! That one was annoying me for sure.
@edwright15595 ай бұрын
Do u know if there i s a way to manually move it forward my tracks are all the way back and i can t get them to move forward
@tonyscarcare56575 ай бұрын
You will have to remove the motor to do that. Then, yes, it should move manually.
@noushadabdul48034 ай бұрын
Very good video I m appreciated. I have 2018 f150 lariat 3.5 v6 sport 4x4 crew cab.my truck also same problem.after I pick the plastic pieces few months worked good.now completely stopeds.whats wrong I dont know.Still I searching a good expert for fix my sunroof properly.if you can any gentleman please contact and help me.I ll pay kindly.❤
@tonyscarcare56574 ай бұрын
It will have to be rebuilt at this point, I'm sure.
@noushadabdul48034 ай бұрын
@tonyscarcare5657 do you have work shop?and where it is please let me know thank you.
@tonyscarcare56574 ай бұрын
I'm in Illinois.
@dharamtiwana34289 ай бұрын
wow.. dude i have been going crazy with my sunroof because when i try to open it, it actually gets stuck on closing until i basically hit it a few times while trying to close it. I guess I will try and open it up like you did when the weather gets a little better. Thank you!
@tonyscarcare56579 ай бұрын
You're welcome.
@AnthonyRomero-y2d2 ай бұрын
2016 150 crew...as i was trying to reset and the shade got stuc shut with the sunroof open a little, about a half inch. Now it wont respond at all. Anyone have this issue? I guess I'll try disconnecting the battery next
@jesus684563 ай бұрын
I have the same problem in my 2017 , I'll let you know what the problem is. Thank you for the video.
@tonyscarcare56573 ай бұрын
You're welcome. Thank you!
@jesus684563 ай бұрын
I found two pieces on the same site, plus I brought a little down the window because if they are flat, it can cause the same problem as well and won't open right.
@onlyafishing516011 ай бұрын
Thanks for saving a lot of time
@davidrupprecht2774 Жыл бұрын
Extra parts, I guess. lol. Great work. What did you end up using to get the grease out of the headliner?
@tonyscarcare5657 Жыл бұрын
Thank you! It actually wiped right off. It wasn't really grease. It was dirt and Vaseline. It barely touched it, so luckily, it was easy.
@jhernandezjuarez Жыл бұрын
Thank you! The cover/blind on ours doesn't close all the way too.
@tonyscarcare5657 Жыл бұрын
You're welcome! These things are causing so much trouble already.
@sr20shanexxx958 ай бұрын
Im a Ford tech at my local dealership & Im having the same issue on a 2017 F150 I just bought. Plan on doing this exact same thing lol.
@tonyscarcare56578 ай бұрын
I'd say you may as well get ready because they're gonna be breaking, and there's a ton of them out there.
@bradleyfarve5 ай бұрын
Same
@kws745 ай бұрын
just boight my 2016 platinum with 50k miles. sun roof worked first two weeks then started to sound horrible but still worked. sounded like plastic to me. and now its stuck just like this one was. the driver side doesnt want to budge. how hard is it to line the glass back up if i do this myself
@tonyscarcare56575 ай бұрын
It's not bad if you unbolt the motor. Each side will slide individually.
@kws745 ай бұрын
@@tonyscarcare5657 thank you for this! my truck is dang near mint condition but the sudden failure with the sun roof has me upset. since i havnt had it even a month, i wonder if the dealership will fix it?
@tonyscarcare56575 ай бұрын
They won't. You're welcome, though. I told them last June at Ford Motor Company world headquarters that they need to do something about those junk roofs.
@robertbruno8794 ай бұрын
Mine is doing the same but will not tilt?
@tonyscarcare56574 ай бұрын
I'm sure there's broken plastic laying down in there.
@stizzie408boii5 ай бұрын
Mines doing the exact same thing
@tonyscarcare56575 ай бұрын
They are all gonna have to be rebuilt eventually.
@djay1220 Жыл бұрын
I have a 2017 Lincoln Mkc and mines is doing the same thing so I guess I have to lube the rubber around the sunroof I hope this work cause sometimes I have to play with it to open all the way, it will tilt